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Russell & Russell Solicitors LLP

4.6 | 150 Reviews 150 Reviews | Crime/ Criminal Defence
1,947 Total Company Reviews info icon Crime/ Criminal Defence | info icon 1,947 Total Company Reviews Crime/ Criminal Defence | info icon 1,947 Total Company Reviews

9 & 13 White Friars, Chester, Chester, Cheshire, CH1 1NZ

Accepting new clients

9 & 13 White Friars, Chester, Chester, Cheshire, CH1 1NZ

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 657326

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Russell & Russell Solicitors LLP |

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Russell & Russell Solicitors LLP Review Scores & Client Satisfaction Overview

4.6
Excellent
92%
Value for
Money
89%
Success
Rate
93%
Would
Recommend
Communication 4.6/5
Initial Impressions 4.6/5
Approachability 4.6/5
Documentation Accuracy 4.6/5
Legal Knowledge 4.7/5
Value for money 4.6/5

Accreditations

Russell & Russell Solicitors LLP are accredited by

Children Law accreditation awarded to Russell & Russell Solicitors LLP
Criminal Litigation accreditation awarded to Russell & Russell Solicitors LLP
Personal Injury accreditation awarded to Russell & Russell Solicitors LLP
Trading names:
Russell & Russell

Description

From our North West base we provide services across England and Wales specialising in residential conveyancing; family matters, such as divorce, finances and children law; wills and probate administration, personal injury & clinical negligence litigation and criminal law. We hold a Legal Aid franchise for Family & Criminal legal aid.

Rankings by area of expertise

The rankings below show the areas of expertise that Russell & Russell Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Russell & Russell Solicitors LLP Review Scores & Client Satisfaction Overview

4.7
Excellent
93%
Value for
Money
10% above
national average
93%
Success
Rate
11% above
national average
94%
Would
Recommend
13% above
national average
Communication 4.7/5
Initial Impressions 4.7/5
Approachability 4.7/5
Documentation Accuracy 4.7/5
Legal Knowledge 4.7/5
Value for money 4.6/5

Accreditations

Russell & Russell Solicitors LLP are accredited by

Children Law accreditation awarded to Russell & Russell Solicitors LLP
Criminal Litigation accreditation awarded to Russell & Russell Solicitors LLP
Personal Injury accreditation awarded to Russell & Russell Solicitors LLP
Trading names:
Russell & Russell

Description

From our North West base we provide services across England and Wales specialising in residential conveyancing; family matters, such as divorce, finances and children law; wills and probate administration, personal injury & clinical negligence litigation and criminal law. We hold a Legal Aid franchise for Family & Criminal legal aid.

Rankings by area of expertise

The rankings below show the areas of expertise that Russell & Russell Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Russell & Russell Solicitors LLP

Meet the team of Russell & Russell Solicitors LLP

Contact & Locations - Russell & Russell Solicitors LLP

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

9 & 13 White Friars, Chester, Chester, Cheshire, CH1 1NZ

Reviews

4.6 /5 150 Reviews
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Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Russell & Russell Solicitors LLP

Clients praise the firm for specialist expertise in conveyancing, wills, probate, remortgage, powers of attorney, family law and personal injury, delivering efficient, thorough and knowledgeable legal work. Clients value clear communication, responsiveness, transparency on pricing and practical advice. The team is described as professional, compassionate and approachable, calm under pressure, patient in explanations, person-centred and reassuring — making stressful matters straightforward and giving clients confidence and peace of mind.

friendly staff
clear communication
very professional
efficient service
helpful guidance
knowledgeable team
stress free
prompt responses
transparent pricing
approachable solicitors

ReviewSolicitors Review List

Profile image of Anonymous

Anonymous

Verified
Crime/ Criminal Defence

First time on police bail

The whole process was explained to me in detail. Staff have been very helpful.

from Russell & Russell Solicitors LLP

It's a tough situation to be in, but we are so glad we could make the process a little easier to digest. Take care!

0
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Anonymous

Verified
Crime/ Criminal Defence

My review

Would definitely recommend Russell & Russell.

from Russell & Russell Solicitors LLP

Thank you so much for taking the time to leave this review! Your enthusiastic endorsement and support mean the world to our team at Russell & Russell Solicitors.

0
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Nicola

Verified
Wills, Trusts & Probate

Friendly and Professional

Karen was very understanding and compassionate. She explained everything in simple terms and was very approachable if I had any questions. She also helped in pointing me in the next direction I needed to take.

Legal experts tagged in
this review

from Russell & Russell Solicitors LLP

Dear Nicola, Thank you for your feedback. We are delighted to hear that Karen provided understanding and compassionate support.

0
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Anonymous

Verified
Crime/ Criminal Defence

Miss Sandra Tilling

I thought you was very understanding and very helpful and im glad you helped me at police station in Chester so thank you

from Russell & Russell Solicitors LLP

Thank you for your feedback. We are pleased to hear that you found the support provided to be understanding and helpful.

0
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Colin

Verified
Wills, Trusts & Probate

Very Good

Russell and Russell, Atherton, Manchester Was very happy with the conversations I had with regards to my case, and had a very satisfactory result. Cannot thank them enough and would recommend them to every one.

Legal experts tagged in
this review

from Russell & Russell Solicitors LLP

Thank you for taking the time to leave such a positive review, Colin. We’re delighted to hear you were satisfied with the communication and outcome of your case.

0
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Other Reviews

Profile image of N

N

A client

These solicitors are the most disgraceful, unprofessional and incompetent people I’ve ever had to deal with in my life! The lack of communication and the disgusting attitudes from them on a constant basis will genuinely aggravate you more than your current situation! I’m being dead serious when I say this ! AVOID THESE PEOPLE AT ALL COSTS ! They do not fight your corner, they do not communicate with people that are involved including yourself or officers (if they are involved) and when you reach out to retrieve information about your case you get ignored for no reason or a nasty attitude back ! Now idea how they’re still in business and they’ve made my mental health much worse than it needed to be !

0
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Suei

Crime/ Criminal Defence

Suei

Can't thank Steve enough.

Solicitors tagged in
this review

Russell & Russell Solicitors LLP

Thank you for your kind words, Suei. We're so glad Steve could assist you.

0
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Ian

Crime/ Criminal Defence

Ian

Abigail come to see me at swinton police station yesterday about a charge of criminal damage she was very professional and polite and listened to me very carefully and helped me with the charge to make sure I said what only needed to be said in interview although she is a trainee solicitor this person knows what is what and I got off with pre charge bail also she will be coming back in February so I highly recommend her services not only a credit to her employers but a massive credit to anybody she helps well done abigail.

Russell & Russell Solicitors LLP

Thank you for your wonderful feedback, Ian. We're thrilled to hear that Abigail provided such professional and supportive service. Your recommendation means a lot, and we’re glad she could help with your case.

0
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Abdurahman

Abdurahman

Came looking for a solicitor they didn’t even let in through the door

0
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Ahmed

Crime/ Criminal Defence

Ahmed

Last weekend i was detained by police on false allegations. Andy Costello my solicitor listened my case very carefully and and provided me with 2 to 3 options and even explained the outcomes of every single statement. I've listened his advice and with in few hours i was released with no action taken. Andy costello thank you so much for your help. You are an amazing lawyer and a very kind heart person. I will always remember you in my prayers. Thank you Kind regards Ghulam Murtaza

Russell & Russell Solicitors LLP

Thank you so much for your heartfelt message. I’m relieved and pleased to hear that Andy Costello was able to provide you with the support and guidance you needed during such a challenging time. It’s wonderful to know that his advice led to a favorable outcome and that you felt well-cared for throughout the process. We truly appreciate your kind words and the trust you placed in Andy. If you ever need further assistance or have any questions in the future, please don’t hesitate to reach out.

0
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Reviews

4.7 /5 1947 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Russell & Russell Solicitors LLP

Clients praise the firm for specialist expertise in conveyancing, wills, probate, remortgage, powers of attorney, family law and personal injury, delivering efficient, thorough and knowledgeable legal work. Clients value clear communication, responsiveness, transparency on pricing and practical advice. The team is described as professional, compassionate and approachable, calm under pressure, patient in explanations, person-centred and reassuring — making stressful matters straightforward and giving clients confidence and peace of mind.

friendly staff
clear communication
very professional
efficient service
helpful guidance
knowledgeable team
stress free
prompt responses
transparent pricing
approachable solicitors

ReviewSolicitors Review List

Profile image of Steve

Steve

Verified
Housing & Property

House Purchase

The 2nd time we have used Russell & Russell and it has been a pleasure both times. Just set the ball in motion and then sit back. Everything is done quickly and efficiently. Big thanks to Michele and Adina.

Legal experts tagged in
this review

from Russell & Russell Solicitors LLP

Thank you so much for the loyal support and for giving Michele and Adina such a brilliant shout-out. All the best in your new place, Steve!

0
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Profile image of Anonymous

Anonymous

Verified
Crime/ Criminal Defence

First time on police bail

The whole process was explained to me in detail. Staff have been very helpful.

from Russell & Russell Solicitors LLP

It's a tough situation to be in, but we are so glad we could make the process a little easier to digest. Take care!

0
Collected on: ReviewSolicitor collection source logo
Profile image of Stephen and Debra

Stephen and Debra

Verified
Wills, Trusts & Probate

Wills

Open and transparent relating to pricing. Open and honest with advice, things we had not considered. Will be back to update in the future. Very friendly and helpful.

Solicitors tagged in
this review

from Russell & Russell Solicitors LLP

We are thrilled that you appreciated our transparent pricing and found our advice helpful for things you hadn't yet considered. Knowing we made the process smooth, friendly, and straightforward is exactly what we like to hear. We will be right here whenever you need to make updates down the line. All the very best!

0
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Profile image of anonymous

anonymous

Verified
Wills, Trusts & Probate

Will and Power of Attorney

Something we have been meaning to do for a whule and it was all made very simple by this firm. Everything explained comprenhensively so we know exactly what is required going forward. Nice to know everything is no in order.

Legal experts tagged in
this review

from Russell & Russell Solicitors LLP

Thank you for your positive feedback. It’s good to hear you’re satisfied and reassured that your will and lasting power of attorney are now in order. If you need any further assistance or have questions in the future, please don’t hesitate to get in touch.

0
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Malcom

Verified
Wills, Trusts & Probate

Change of Will

I have appointed Russell and Russell for my legal needs for a number of years for conveyancing and will writing and enquiried about Power of Attorney. The firm are very professional and cover all legal requirements with ease and without worry. I would personally recommend Russell and Russell for any legal representation.

Legal experts tagged in
this review

from Russell & Russell Solicitors LLP

What a lovely testament to our team! Thank you so much for your kind words and for your continued trust in Russell & Russell, Malcom. All the very best!

0
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Other Reviews

Profile image of paul pritchard

paul pritchard

paul

Great staff and happy to help

from Russell & Russell Solicitors LLP

Thank you for the fantastic review, Paul! We are delighted that you had such a positive experience with our team.

0
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Nigel Hurst

Nigel

Straight forward service. Easy to understand

from Russell & Russell Solicitors LLP

Thank you for your feedback! We are pleased to hear that you found our service straightforward and easy to understand.

0
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Profile image of Danny Harwood

Danny Harwood

Danny

If you want to sell your house quickly don't go here 171 days and counting thank you Farim Khan since the 11th of November you have been working on this

A representative from Russell & Russell Solicitors LLP responded to this review

Dear Danny We are sorry that you have had a negative experience with Russell and Russell. We are unable to discuss specific details of a case on this platform, to keep our client’s data safe. If you do wish to discuss your experience with us, then please contact our office on 01244 405748 and ask to speak to the Head of Conveyancing department. Regards, Russell and Russell

2
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Grace Scoble

Housing & Property

Grace

Our conveyancer Catherine has been amazing through the entire process. Quick responses, explained everything well. Couldn’t ask for any better

Legal experts tagged in
this review

from Russell & Russell Solicitors LLP

Thank you for your kind feedback. We’re delighted to hear Catherine provided such clear guidance and prompt support throughout the process. We’ll be sure to pass on your comments.

0
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Stephanie Simpson

Housing & Property

Stephanie

Had an absolutely fantastic experience thanks to Zoe Harryman, Claire Holding and Victoria Pearson who handled the purchase of our new property and the sale of our old house. Zoe was a fantastic communicator, responding to us efficiently and effectively. She really came through for us when the solicitors below in the chain were diabolical. Would highly recommend and will be using Russell and Russell again! Thank you so much

Solicitors tagged in
this review

from Russell & Russell Solicitors LLP

Thank you, Stephanie, for your feedback. We are pleased to hear that Zoe, Claire, and Victoria provided excellent communication and support throughout both your sale and purchase.

0
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