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1,899 Total Company Reviews
E Release
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1,899 Total Company Reviews
9 & 13 White Friars, Chester, Chester, Cheshire, CH1 1NZ
Accepting new clients
9 & 13 White Friars, Chester, Chester, Cheshire, CH1 1NZ
Regulated by:
The Solicitors Regulation Authority
Regulator ID: 657326
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Russell & Russell Solicitors LLP are accredited by
From our North West base we provide services across England and Wales specialising in residential conveyancing; family matters, such as divorce, finances and children law; wills and probate administration, personal injury & clinical negligence litigation and criminal law. We hold a Legal Aid franchise for Family & Criminal legal aid.
The rankings below show the areas of expertise that Russell & Russell Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Russell & Russell Solicitors LLP are accredited by
From our North West base we provide services across England and Wales specialising in residential conveyancing; family matters, such as divorce, finances and children law; wills and probate administration, personal injury & clinical negligence litigation and criminal law. We hold a Legal Aid franchise for Family & Criminal legal aid.
The rankings below show the areas of expertise that Russell & Russell Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
| Monday | 09:00–17:00 |
| Tuesday | 09:00–17:00 |
| Wednesday | 09:00–17:00 |
| Thursday | 09:00–17:00 |
| Friday | 09:00–17:00 |
| Saturday | (Closed) |
| Sunday | (Closed) |
9 & 13 White Friars, Chester, Chester, Cheshire, CH1 1NZ
What clients say about Russell & Russell Solicitors LLP
Clients praise the firm’s strengths in conveyancing, wills, probate, remortgage, personal injury and general litigation, with particular expertise in managing complex or time‑sensitive transactions. Reviewers value professionalism, clear communication, responsiveness and thoroughness. The team is described as compassionate, patient and approachable, offering practical guidance, calm reassurance and proactive case management that reduces client stress. Frequent mentions of reliable updates, efficiency and willingness to go the extra mile highlight strong client care and trustworthiness.
This review was submitted by a verified client of Russell & Russell Solicitors LLP.
Straight forward, always available, took the stress out of the experience.
This review was submitted by a verified client of Russell & Russell Solicitors LLP.
Predominantly dealt with Karen and Diane for the sale/purchase. Both were excellent at providing information and updates throughout and no call, email or query felt like too much. Very human and personable communication which helped to keep me relaxed during what is a stressful time. Having used Russell and Russell for the purchase of two properties and the purchase of another, I would highly recommend and won't hesitate to use them again for future transactions.
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This review was submitted by a verified client of Russell & Russell Solicitors LLP.
Laura and her team made our purchase of our first peoperty easy and effortless. We was kept up to date with all aspects of the purchase and all details explained from start to finish. Would highly recommend
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This review was submitted by a verified client of Russell & Russell Solicitors LLP.
Me and my partner have used Karen and her team’s services multiple times for buying and selling properties, and for transfer of equity and they have delivered every time. They are communicative, transparent and very professional. I would highly recommend Russell&Russell
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Thank you so much for the fantastic review and your high recommendation Jennifer! It is always a privilege to work with returning clients, and we are absolutely delighted that Karen and her team have consistently delivered excellent service for your property sales, purchases, and transfers of equity over the years. Staying communicative, transparent, and professional is exactly what we aim for. We will be sure to pass your wonderful feedback along to Karen and the rest of the team. Thank you for your continued loyalty to Russell & Russell Solicitors!
This review was submitted by a verified client of Russell & Russell Solicitors LLP.
Karen and Diane are absolutely brilliant, super responsive, personable and kept things moving so that we completed within our desired timeline. We couldn't be happier and would highly recommend them. A huge thank you to them for making our lives easier during a stressful period. Hopefully not moving house for a while but we would work with Karen and Diane again in a heartbeat!
Solicitors tagged in
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Thank you for your positive feedback, Lucy. We’re pleased to hear that Karen and Diane were responsive, personable and helped keep things progressing to meet your timeline. It’s great to know you were happy with the support provided during what can be a stressful time, and we appreciate your recommendation.
Straight forward service. Easy to understand
Thank you for your feedback! We are pleased to hear that you found our service straightforward and easy to understand.
Our conveyancer Catherine has been amazing through the entire process. Quick responses, explained everything well. Couldn’t ask for any better
Legal experts tagged in
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Thank you for your kind feedback. We’re delighted to hear Catherine provided such clear guidance and prompt support throughout the process. We’ll be sure to pass on your comments.
Had an absolutely fantastic experience thanks to Zoe Harryman, Claire Holding and Victoria Pearson who handled the purchase of our new property and the sale of our old house. Zoe was a fantastic communicator, responding to us efficiently and effectively. She really came through for us when the solicitors below in the chain were diabolical. Would highly recommend and will be using Russell and Russell again! Thank you so much
Solicitors tagged in
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Thank you, Stephanie, for your feedback. We are pleased to hear that Zoe, Claire, and Victoria provided excellent communication and support throughout both your sale and purchase.
Recently had the pleasure of working with Gulrez Khan for my remortgage on behalf of Russell and Russell, and I couldn’t be more satisfied with the service I received. From start to finish, everything was handled with professionalism, efficiency, and clear communication. Gulrez was always approachable and took the time to explain each step of the process in a way that was easy to understand. Any questions I had were answered promptly, which made the whole experience feel smooth and stress-free.
Legal experts tagged in
this review
Thank you for your feedback. We are pleased that Gulrez provided such a professional and efficient service for your remortgage. It is gratifying to hear that his approachable manner and clear communication made the process smooth and stress-free for you, and we will ensure your kind comments are shared with Gulrez and the team at Russell and Russell.
Amazing conveyancing specialist... just completed and Russell and Russell were fantastic. We want to give a particular shout out to Janine who remained professional and calm...even when things were stressful. It is a wonderful team and even if our main point of contact wasn't available someone was always available to answer our questions...fantastic communication we can't recommend them enough Thank you all so much
Thank you so much for your glowing review, Penny. We’re delighted Janine made such a positive impression with her professionalism and calm approach during a stressful time. It’s great to hear the team’s communication and availability were consistently reliable, and that you felt supported throughout the conveyancing process.
What clients say about Russell & Russell Solicitors LLP
Clients praise the firm’s strengths in conveyancing, wills, probate, remortgage, personal injury and general litigation, with particular expertise in managing complex or time‑sensitive transactions. Reviewers value professionalism, clear communication, responsiveness and thoroughness. The team is described as compassionate, patient and approachable, offering practical guidance, calm reassurance and proactive case management that reduces client stress. Frequent mentions of reliable updates, efficiency and willingness to go the extra mile highlight strong client care and trustworthiness.
This review was submitted by a verified client of Russell & Russell Solicitors LLP.
Straight forward, always available, took the stress out of the experience.
This review was submitted by a verified client of Russell & Russell Solicitors LLP.
Easy to deal with start to finish nothing was to much of a problem and they was so easy to get in contact with
This review was submitted by a verified client of Russell & Russell Solicitors LLP.
Predominantly dealt with Karen and Diane for the sale/purchase. Both were excellent at providing information and updates throughout and no call, email or query felt like too much. Very human and personable communication which helped to keep me relaxed during what is a stressful time. Having used Russell and Russell for the purchase of two properties and the purchase of another, I would highly recommend and won't hesitate to use them again for future transactions.
Solicitors tagged in
this review
This review was submitted by a verified client of Russell & Russell Solicitors LLP.
Laura and her team made our purchase of our first peoperty easy and effortless. We was kept up to date with all aspects of the purchase and all details explained from start to finish. Would highly recommend
Solicitors tagged in
this review
This review was submitted by a verified client of Russell & Russell Solicitors LLP.
Me and my partner have used Karen and her team’s services multiple times for buying and selling properties, and for transfer of equity and they have delivered every time. They are communicative, transparent and very professional. I would highly recommend Russell&Russell
Solicitors tagged in
this review
Thank you so much for the fantastic review and your high recommendation Jennifer! It is always a privilege to work with returning clients, and we are absolutely delighted that Karen and her team have consistently delivered excellent service for your property sales, purchases, and transfers of equity over the years. Staying communicative, transparent, and professional is exactly what we aim for. We will be sure to pass your wonderful feedback along to Karen and the rest of the team. Thank you for your continued loyalty to Russell & Russell Solicitors!
Straight forward service. Easy to understand
Thank you for your feedback! We are pleased to hear that you found our service straightforward and easy to understand.
If you want to sell your house quickly don't go here 171 days and counting thank you Farim Khan since the 11th of November you have been working on this
Dear Danny We are sorry that you have had a negative experience with Russell and Russell. We are unable to discuss specific details of a case on this platform, to keep our client’s data safe. If you do wish to discuss your experience with us, then please contact our office on 01244 405748 and ask to speak to the Head of Conveyancing department. Regards, Russell and Russell
Our conveyancer Catherine has been amazing through the entire process. Quick responses, explained everything well. Couldn’t ask for any better
Legal experts tagged in
this review
Thank you for your kind feedback. We’re delighted to hear Catherine provided such clear guidance and prompt support throughout the process. We’ll be sure to pass on your comments.
Had an absolutely fantastic experience thanks to Zoe Harryman, Claire Holding and Victoria Pearson who handled the purchase of our new property and the sale of our old house. Zoe was a fantastic communicator, responding to us efficiently and effectively. She really came through for us when the solicitors below in the chain were diabolical. Would highly recommend and will be using Russell and Russell again! Thank you so much
Solicitors tagged in
this review
Thank you, Stephanie, for your feedback. We are pleased to hear that Zoe, Claire, and Victoria provided excellent communication and support throughout both your sale and purchase.
Very poor interaction…. I buzzed their door only for a blonde lady to open the door and procede to look down at me as if I was some hobo spice head ( I was not dressed to the nines i was in gym attire) and then proceed with a barrage of questions akin to the Spanish Inquisition… Not a place I’d go to for legal advice given this interaction…
We are sorry that you have had a negative experience with Russell and Russell. We pride ourselves on offering high quality client care and we are sorry if you feel our service has not lived up to this standard. We unable to discuss specific case details on this platform, to keep our client’s data safe. If you would like to discuss your experience with the relevant department head, please contact our reception team on 01244 405748 who will be able to direct your call to the correct person. Regards, Russell and Russell.
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