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Pepperells Ltd

3,850 Total Company Reviews info icon B2C | info icon 3,850 Total Company Reviews B2C | info icon 3,850 Total Company Reviews

12 Blandford Place, Seaham, Co Durham, SR7 7EL

Accepting new clients

12 Blandford Place, Seaham, Co Durham, SR7 7EL

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 8014522

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Pepperells Ltd Review Scores & Client Satisfaction Overview

4.8
Excellent
92%
Value for
Money
Value for money: 92%
95%+
Success
Rate
Satisfied with outcome: 95%+
95%+
Would
Recommend
Would recommend to friends and family: 95%+
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.9/5
Value for money 4.6/5

Accreditations

Pepperells Ltd are accredited by

Children Law accreditation awarded to Pepperells Ltd
Family Law Advanced accreditation awarded to Pepperells Ltd
Criminal Litigation accreditation awarded to Pepperells Ltd

Description

Pepperells Solicitors are a dynamic and growing law firm. If you need a modern approachable law firm, then Pepperells are the right choice for you. We deliver the highest standards of service to our clients with a personal touch. The legal sector is constantly changing, and our team of lawyers have the skills, experience and judgement to deliver the outcomes that our clients require in a speedy and cost-effective manner. We offer a wide range of services and can deal with most types of legal work both for the individual and also for complex business requirements.

Rankings by area of expertise

The rankings below show the areas of expertise that Pepperells Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Pepperells Ltd Review Scores & Client Satisfaction Overview

4.8
Excellent
95%
Value for
Money
Value for money: 95%
12% above
national average
95%+
Success
Rate
Satisfied with outcome: 95%+
16% above
national average
95%+
Would
Recommend
Would recommend to friends and family: 95%+
16% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.7/5

Accreditations

Pepperells Ltd are accredited by

Children Law accreditation awarded to Pepperells Ltd
Family Law Advanced accreditation awarded to Pepperells Ltd
Criminal Litigation accreditation awarded to Pepperells Ltd

Description

Pepperells Solicitors are a dynamic and growing law firm. If you need a modern approachable law firm, then Pepperells are the right choice for you. We deliver the highest standards of service to our clients with a personal touch. The legal sector is constantly changing, and our team of lawyers have the skills, experience and judgement to deliver the outcomes that our clients require in a speedy and cost-effective manner. We offer a wide range of services and can deal with most types of legal work both for the individual and also for complex business requirements.

Rankings by area of expertise

The rankings below show the areas of expertise that Pepperells Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Pepperells Ltd

Contact & Locations - Pepperells Ltd

12 Blandford Place, Seaham, Co Durham, SR7 7EL

Reviews

4.8 /5 114 Reviews
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Rating

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Clients say

What clients say about Pepperells Ltd

Clients praise the firm for expertise in conveyancing, wills and probate, family law, employment and criminal defence, property disputes and lasting powers of attorney. Reviews highlight clear, proactive and efficient case management, excellent communication and responsiveness, and strong technical knowledge. Clients value professional, compassionate and empathetic handling of difficult matters, practical pragmatic advice, attention to detail and timely updates. The team is described as approachable, supportive and reliable, making stressful processes smoother and delivering confident, client‑focused outcomes.

friendly staff
clear communication
quick responses
professional service
knowledgeable staff
supportive team
efficient process
compassionate care
proactive handling
kept informed

ReviewSolicitors Review List

Profile image of Anonymous

Anonymous

Verified
Consumer

Dispute

Helpful advice at first appointment. unfortunately I could not continue with my case as circumstances changed

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this review

A representative from Pepperells Ltd responded to this review

Thankyou for your review. We appreciate the positive feedback you have given us, and we look forward to working with you in the future should you need us to do so.

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Anonymous

Verified
Consumer

Grave Transfer

Smart and efficient. Punctual and courteous

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this review

A representative from Pepperells Ltd responded to this review

Thankyou for your review and for choosing Pepperells. We will be happy to assist you again in the future should you need us to do so.

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Stuart,

Verified
Consumer

Traffic and parking fines regarding cloned vehicle

The support and confidence they gave me is second to none

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this review

A representative from Pepperells Ltd responded to this review

Thankyou for your review. We value your feedback and will ensure it is passed onto Rebecca and the team. We would like to thank you for choosing Pepperells and will be happy to assist you in the future should you need us to do so.

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Orson Haelsner

Verified
Consumer

Best advisor ever

He was patient with me and explained me about the issue and what was the best decision.

Legal experts tagged in
this review

A representative from Pepperells Ltd responded to this review

Thankyou for your review. We will ensure that your feedback is passed onto Simon and the team. We would like to thank you for choosing Pepperells and will be happy to assist you in the future should you need us to do so.

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Gladys

Verified
Consumer

Review

We were very happy with the service we received working with Simon Davies on our house purchase. He was very professional and pleasant to talk to. Clearly answered all our questions and doubts we had. We highly recommend him.

Legal experts tagged in
this review

A representative from Pepperells Ltd responded to this review

Thankyou for your review. It is great to hear that you are pleased with the results, and we look forward to working with you in the future should you need us to do so.

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Other Reviews

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Little Acorns

Consumer

Little

excellent service. Very understanding and gave great advice.

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this review

A representative from Pepperells Ltd responded to this review

Thankyou for your review. We are appreciate your feedback and will be happy to assist you in the future.

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Ginny Robinson

Consumer

Ginny

Becky took on our case when other local solicitors shied away. We are most grateful that she did as she has helped us find a way forward when things seemed bleak. She is very professional, friendly and pragmatic. Thank you Becky for sticking with us!

Legal experts tagged in
this review

A representative from Pepperells Ltd responded to this review

Thankyou for your review. We appreciate the feedback you have given and will ensure this is passed onto Becky and the team. We would like to thankyou for choosing Pepperells and look forward to assisting you in the future.

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Hayley Harling

Consumer

Hayley

Becky was wonderful! She was very quick in responding, open and honest when answering any questions I had and reassured me where required. A polite and professional lady whom I would recommend.

Legal experts tagged in
this review

A representative from Pepperells Ltd responded to this review

Thankyou for your review. We value your feedback and will ensure it is passed onto Becky and the team. Thankyou for choosing Pepperells.

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Michaela Page

Consumer

Michaela

In January this year I purchased a car from a dealership. The car did not meet satisfactory standards and the dealership was refusing me my consumer rights under the 30 day right to return. I contacted Pepperells and was quickly given an appointment with Leah Kelly (Associate Solicitor). Leah was amazing, she listened carefully, and understood my situation. Leah issued a Letter Before Action to the dealership, unfortunately, they didn't respond. However, Leah and her colleague Selin (Trainee Solicitor) did not give up and managed to arrange a meeting with the dealership to rectify the situation. The meeting was a success and I now have a new car I am happy with. I would highly recommend Pepperells Solicitors. Both Leah and Selin provided great service. I am extremely grateful for their assistance.

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this review

A representative from Pepperells Ltd responded to this review

Thank you for sharing your feedback Michaela. I will pass your comments into Leah and the team.

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Profile image of Laura

Laura

Consumer

Laura

Excellent service from Simon Davies, who was knowledgeable, professional & personable throughout. He was entirely transparent around budget & advice and the communication was very consistent, never needed to chase anything & was kept informed wherever necessary. Would highly recommend Simon in a heartbeat!

Legal experts tagged in
this review

A representative from Pepperells Ltd responded to this review

Thankyou for your review. Its great to hear the feedback you have given for Simon and we will ensure this is passed on to him. Thankyou for choosing Pepperells.

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Reviews

4.8 /5 3850 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Pepperells Ltd

Clients praise the firm for expertise in conveyancing, wills and probate, family law, employment and criminal defence, property disputes and lasting powers of attorney. Reviews highlight clear, proactive and efficient case management, excellent communication and responsiveness, and strong technical knowledge. Clients value professional, compassionate and empathetic handling of difficult matters, practical pragmatic advice, attention to detail and timely updates. The team is described as approachable, supportive and reliable, making stressful processes smoother and delivering confident, client‑focused outcomes.

friendly staff
clear communication
quick responses
professional service
knowledgeable staff
supportive team
efficient process
compassionate care
proactive handling
kept informed

ReviewSolicitors Review List

Profile image of Luke Pritchard

Luke Pritchard

Verified
Housing & Property

Friendly and helpful

Amy and Sophie made the process of selling up as painless as it could have been. I got regular updates and was always welcome to enquire for further info if required. They were always friendly to speak with and shared my persistence to get through the process, would recommend their services.

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this review

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Karen Ayre

Verified
Employment

Knowledgeable and helpful

Rebecca fully explained and provided advice on my situation and was extremely helpful

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this review

0
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Jayne Murphy

Verified
Housing & Property

Sale of my brothers house

Beverly and the team were excellent at helping me through selling my brother’s house. All very friendly and compassionate. Very knowledgeable and helpful. Would definitely recommend and would use them again if I need them. Just like to say a big thank you to them all at Pepperells x

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this review

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Leanne Eccles

Verified
Housing & Property

Amazing service from Bev

From start to finish of the process Bev was absolutely brilliant. There was a number of difficulties and frustration throughout my house selling and buying process due to the size of the chain. Even though Bev was taking care of my purchase, she was so communicative and reassuring whenever I reached out to her. I would absolutely recommend her to everyone.

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this review

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Alex

Amazing Service

Just wanted to say a massive thank you to Selin for all her help. From the initial appointment all the way through to the end, she’s kept me informed and offered valuable advice.

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this review

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Other Reviews

Profile image of Megan Newton

Megan Newton

Megan

Can not thank Emily Bailey enough, she is a superb solicitor, absolutely fantastic, after working with her for years I can hands down say she’s the most dedicated, hard working lady.

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this review

0
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Tracy Hall

Tracy

Very good service

0
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Karla Smith

Karla

Got an appointment with Keith really quickly. He was prompt, professional and very knowledgable. Thank you

0
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Neil Frazer

Housing & Property

Neil

Smooth process and continually informed of progress. Enquiries were answered promptly. Saved us money on stamp duty, which we didn't expect. Much appreciated Arnold.

Legal experts tagged in
this review

A representative from Pepperells Ltd responded to this review

Thankyou for your positive feedback Neil. We will pass this onto Arnold and the team and look forward to assisting you in the future. Thankyou for choosing Pepperells

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Profile image of Hugh Patience

Hugh Patience

Housing & Property

Hugh

Kept well informed throughout the process, friendly and knowledgeable.

Legal experts tagged in
this review

A representative from Pepperells Ltd responded to this review

Thankyou for your review. We would like to thankyou for choosing Pepperells and will be happy to assist you in the future.

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