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Richard Nelson LLP

5.0 | 65 Reviews 65 Reviews | Clinical Negligence
1,300 Total Company Reviews info icon Clinical Negligence | info icon 1,300 Total Company Reviews Clinical Negligence | info icon 1,300 Total Company Reviews

Penstraze Business Centre, Truro, Truro, Cornwall, TR4 8PN

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Penstraze Business Centre, Truro, Truro, Cornwall, TR4 8PN

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 830944

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Richard Nelson LLP Review Scores & Client Satisfaction Overview

5.0
Excellent
95%+
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 5.0/5
Initial Impressions 5.0/5
Approachability 5.0/5
Documentation Accuracy 5.0/5
Legal Knowledge 5.0/5
Value for money 5.0/5

Accreditations

Richard Nelson LLP are accredited by

Family Law Advanced accreditation awarded to Richard Nelson LLP
Criminal Litigation accreditation awarded to Richard Nelson LLP
Lexcel - excellence in legal practice management and client care accreditation awarded to Richard Nelson LLP

Description

Richard Nelson LLP is a national firm of solicitors providing a range of specialist legal services to professionals, businesses and individuals throughout England and Wales

Rankings by area of expertise

The rankings below show the areas of expertise that Richard Nelson LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Richard Nelson LLP Review Scores & Client Satisfaction Overview

4.8
Excellent
95%+
Value for
Money
13% above
national average
95%+
Success
Rate
15% above
national average
95%+
Would
Recommend
16% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.8/5

Accreditations

Richard Nelson LLP are accredited by

Family Law Advanced accreditation awarded to Richard Nelson LLP
Criminal Litigation accreditation awarded to Richard Nelson LLP
Lexcel - excellence in legal practice management and client care accreditation awarded to Richard Nelson LLP

Description

Richard Nelson LLP is a national firm of solicitors providing a range of specialist legal services to professionals, businesses and individuals throughout England and Wales

Rankings by area of expertise

The rankings below show the areas of expertise that Richard Nelson LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Crime/ Criminal Defence 7 / 2,140
Family Law 148 / 4,223
Employment 23 / 3,621
Immigration Law 12 / 1,154
Professional Negligence 100 / 1,296
Immigration 12 / 2,283
Housing & Property 668 / 4,770
Litigation 27 / 888
Dispute Resolution 116 / 1,801
Personal Injury 395 / 2,651
Child Law 225 / 1,640
Wills, Trusts & Probate 340 / 3,764
Clinical Negligence 252 / 1,246
Government Investigations 44 / 415
Care Law 92 / 531
Fraud Law 58 / 514
Land Law 177 / 1,321
Education 1 / 422
Appeals Law 74 / 848
Money & Tax 14 / 1,952
Criminal Law 110 / 1,007
Consumer 119 / 4,413
Motoring Law 30 / 133
Commercial Property 277 / 3,665
Debt and Tax Law 111 / 786
Company Law 124 / 970
Domestic Violence Law 129 / 896
Healthcare Law 41 / 357
Actions against the police 2 / 183
Company & Commercial 156 / 4,182
Medical Law 24 / 189
Contract Law 152 / 1,426
Compliance Law 49 / 462
Agriculture 115 / 819
Court of Protection and Deputyship 116 / 576
National Insurance Law 67 / 422
IT & Intellectual Property 59 / 1,114
Charities 137 / 767
Cybersecurity and Data Protection Law 83 / 892
Driving offences 48 / 626
Environmental Law 41 / 393
Financial Crime Law 58 / 460
Road Traffic Law 48 / 247
Civil Rights Law 12 / 97
Discrimination Law 64 / 499
Inheritance Law 121 / 678
Sports Law 38 / 302
Health and Welfare Law 27 / 186
Human rights 87 / 962
Regulations 80 / 2,409
Animal Law 25 / 112
Dental Law 16 / 56
Drug Law 29 / 264
Equality Law 120 / 1,097
Injunctions Law 113 / 931
Local Government Law 6 / 59
Nuisance Law 39 / 235
Retail Law 10 / 71
Terrorism Law 19 / 147
Transport Law 18 / 137
National 225 / 11,164

Contact & Locations - Richard Nelson LLP

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

Penstraze Business Centre, Truro, Truro, Cornwall, TR4 8PN

Reviews

5.0 /5 65 Reviews
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Clients say

What clients say about Richard Nelson LLP

The firm specialises in employment, immigration, family, criminal/DBS, commercial lease and settlement agreement work, offering clear, knowledgeable and effective legal advice with strong technical expertise. Clients praise fast, practical turnaround on tight deadlines and successful outcomes. Valued soft skills include professionalism, empathy, calm reassurance, clear communication in plain English, responsiveness, attention to detail, and a personable, supportive manner that reduces stress and builds client confidence.

Professional
Responsive
Compassionate
Knowledgeable
Clear communication
Efficient
Reliable
Supportive
Tenacious
Client‑focused

ReviewSolicitors Review List

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anonymous

Crime/ Criminal Defence

Client Review

Lily dealt with my case with professionalism and was able to reduce the number of charges which helped improve the outcome to a positive light. Lily was also available to contact easily, and was very helpful providing the correct information when asked to help ease any worries I may have been having which helped ease my mental health while waiting for verdicts. Would highly recommend, great team at Richard Nelson’s.

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Martin Bandyopadhyay

Crime/ Criminal Defence

Unrivalled Advocacy for Complex Litigation: The Gold Standard in Legal Defence

Richard Nelson LLP is an exceptional firm, particularly for those navigating the nuances of complex financial litigation. I can say without reservation that Jacqui Callan is the finest solicitor I have encountered. Her commitment to her clients is unparalleled—providing a grounding presence in critical meetings and even conducting home visits to ensure every detail is captured. Jacqui blends rigorous diligence with a professional yet approachable demeanour that is rare in high-stakes law. There is a definitive reason she is one of the top-ranked practitioners in the UK; she delivers results with absolute integrity.

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Anonymous,

Verified
Crime/ Criminal Defence

Mark is incredible first class service !

I came to mark after receiving a minded to bar letter I was extremely vulnerable as I had not long given birth I was very emotional and Mark was kind approachable clear concise and took everything on for me and won my case ! I dread to think what would have happened if I had not found mark to represent me he was superb ! Thankyou!

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Anonymous

Verified
Crime/ Criminal Defence

Review of Services

Very professional, handled with competence and care

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Richard Nelson LLP

Thank you for your kind words! We’re pleased to hear that you felt well looked after and that everything was handled with competence and care. Your feedback means a lot to us.

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Anonymous,

Verified
Education

Professional, supportive and great communication throughout

I would like to express my gratitude to Richard Nelson LLP for their professionalism and support throughout my legal case. A special thank you to Miss V Rees (Associate) for her efficiency, expertise, and unwavering support, which made a challenging process much more manageable. I highly recommend their services for anyone in need of reliable and compassionate legal representation.

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Other Reviews

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Anonymous

I wanted to take a moment to express my sincere gratitude for the exceptional service provided by Richard Nelson LLP. Your prompt action and efficient handling of the matter have had a significant positive impact on my experience with DBS. Your expertise and guidance throughout the process are truly commendable, and I cannot thank you enough. From the beginning, your professionalism and dedication were evident, contributing to a smooth and successful resolution. Your attention to detail and ability to provide clear explanations were invaluable in helping me understand the situation better. I also want to acknowledge the outstanding customer service Mark consistently demonstrated. His patience and willingness to address all my concerns and queries were remarkable. Mark commitment to ensuring that I felt supported and informed every step of the way made all the difference. Mark, knowledge and expertise in his field were evident throughout our interaction. His ability to navigate complex situations and find effective solutions is truly impressive. It is clear that he take great pride in his work and genuinely care about the well-being and satisfaction of customers. Please extend my appreciation to your team as well, as I understand that success is often a collective effort.

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Peter A

Employment

Richard Nelson LLP handled my settlement agreement with precision and grace. Quite often these are sensitive times when dealing with these matters, but the team performed with swift responses and a helping hand.

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Reyhaneh A

Immigration

Malcolm Hachemi/ A0603-1-7/9518 Very happy with the service everything goes very smooth from the start to the end. I would recommend Mailcolm Hachemi because of his professional work.

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Mohammed M

Employment

I have never needed legal representation in my life. Richard Nelson LLP was recommended to represent me for my fitness to practice hearing, and they have been brilliant. Thank you

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David C

Employment

I am very grateful to my daughter for finding me these excellent solicitors. When my case was raised with the NMC I was very upset, shocked , angry and depressed in roughly that order. But when Richard Nelson & his team started handling my case I felt like I was with family. For 3 years it dragged on but they were there every bit of the way, advising,shepherding me,encouraging. They were/ are great and I am very grateful to them and ecstatic with the brilliant outcome. Richard, Victoria, Shannon & the whole team... THANKS!!!

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Reviews

4.8 /5 1300 Reviews
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Star rating
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Clients say

What clients say about Richard Nelson LLP

The firm specialises in employment, immigration, family, criminal/DBS, commercial lease and settlement agreement work, offering clear, knowledgeable and effective legal advice with strong technical expertise. Clients praise fast, practical turnaround on tight deadlines and successful outcomes. Valued soft skills include professionalism, empathy, calm reassurance, clear communication in plain English, responsiveness, attention to detail, and a personable, supportive manner that reduces stress and builds client confidence.

Professional
Responsive
Compassionate
Knowledgeable
Clear communication
Efficient
Reliable
Supportive
Tenacious
Client‑focused

ReviewSolicitors Review List

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John Voelker

Immigration Law

Outstanding service and advice!

Rita and Evelyn were absolutely fantastic—professional, responsive, and refreshingly straightforward in their advice. They are outstanding representatives of Richard Nelson LLP and made the entire process smooth and stress-free. They were highly recommended to me by another local law firm that does not handle the type of services I required, and that recommendation proved to be spot on. I was extremely impressed with their expertise, efficiency, and client care. I would not hesitate to recommend Rita, Evelyn, and Richard Nelson LLP to others.

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Oby

Employment

Polished and professional

I highly recommend Patrick Macken at Richard Nelson LLP. He was exceptionally professional, highly responsive, and took the time to explain all of my strategic options with immense patience during a very stressful transition. While the final outcome was ultimately bounded by the employer's rigid tactics and the strict confines of employment law, this was no reflection on Patrick’s ability. He is an outstanding advocate who fights hard for his clients, and I am incredibly grateful for his support.

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Hugo von Fragstein

Verified
Crime/ Criminal Defence

More than just legal support

Eve Patterson and Melissa McNamara were brilliant from the beginning. Their responses were quick, informed, and respectful. I can’t quite put into words the support they gave me, but I will still try. They listened genuinely, reaffirmed my trust in the law, were respectful, and guided me to not just learn from the situation but grow as an individual. They gave me the support to make my own decision, and never once pressured or told me how to behave. They gave me hope when I was at one of my lowest points of my life.

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John McDermaid

Verified
Family Law

Freedom

Divorce can be a nasty business but with the right person to help can be simple, I was given the right person by Richard Nelson group, it was such a delight to be helped along by Ann Owen, Thank you Ann for giving me peace of mind, I would certainly recommend this group

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Davina Charlton

Verified
Employment

Thank you

Steve helped me through one of the most difficult times of my life. I wouldn't have a career without him. He would listen and talk me through the process.

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Other Reviews

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Frivolouslola

Frivolouslola

Avoid this firm for police cautions and arrest record deletions. I used Marua Anthony to delete my caution. The process was incredibly slow. I had to keep chasing her and she was very unreliable. After 1 year if waiting, inly to hear that thr Poice refused to delete my record. I was really upset and also received a mind to bar letter from the DBS, something that Maria Anthony had failed to warn me about. I eventually had to find another solicitor which cost me even more money. When the new lawyer reviewed my case, they were appalled by the poor quality of the work done by Maria Anthony which showed she was incompetent and completely inadequate in this field. My caution was removed by the new lawyer. I regtet not using them in the first place which would have saved me time and money.

I am sorry to hear about your experience. To enable us to investigate what happened in your matter, can you please contact us at complaints@richardnelsonllp.co.uk and refer to your google review and we will then be in contact with you privately. Thank you.

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Frances Ledbury

Employment

Frances

As a lawyer myself it was interesting for me to see things from the other side. I did not expect to be in a position to need the advice I required but was so relieved to find Steve Roberts - an extremely competent, calm and personable solicitor who put me at my ease within minutes of speaking to him. I am so glad I instructed someone else instead of dealing with the case myself- his written response was extremely succinct and well put. I wouldn’t hesitate to recommend him.

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Thank you for this review and we are so pleased to see a positive outcome.

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N M

Immigration

A client

Khadijah Maqsood at Richard Nelson, has been super nice and helpful. She was super patient and understanding and would definitely recommend her. Thanks Again Khadijah for all the help ❤️🙏🏼

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Thank you for this lovely review which is much appreciated

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Michael Bretton

Immigration

Michael

From the first call and throughout the whole process to its successful outcome Rita was robust, approachable and tenacious in doing all she could to ensure that we understood all that we needed to provide so that she could present the very best case in our visa application. Highly recommended.

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Samar Alalwan

Samar

I had a very disappointing experience with this law firm. The attorney who was handling my case failed to complete my paperwork even after I had fully paid all the agreed fees. After we finalized everything from my side and I paid the full amount, my documents remained pending for an entire year. During that time, I repeatedly tried to contact her for updates, but she did not respond to my messages. This lack of communication and delay caused me significant stress and inconvenience. I expected a much higher level of professionalism and accountability, especially after fulfilling all my financial obligations. I hope the firm takes this matter seriously and improves its communication and commitment to clients.

I am sorry to hear that your experience was disappointing. There are often delays by HM Land Registry which are outside of our control, where they often take over a year before completing a registration. However, it sounds like there were potentially communication issue where we could have done better to manage your expectations and to communicate with you. If you would like us to explore this further offline with you, then please do reach out to us at complaints@richardnelsonllp.co.uk. Thank you.

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