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Richard Nelson LLP

4.6 | 44 Reviews 44 Reviews | Professional Negligence
1,275 Total Company Reviews info icon Professional Negligence | info icon 1,275 Total Company Reviews Professional Negligence | info icon 1,275 Total Company Reviews

The Guild, Abbey Street, Carlisle, Cumbria, CA3 8TZ

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The Guild, Abbey Street, Carlisle, Cumbria, CA3 8TZ

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 8001636

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Richard Nelson LLP Review Scores & Client Satisfaction Overview

4.6
Excellent
92%
Value for
Money
91%
Success
Rate
91%
Would
Recommend
Communication 4.6/5
Initial Impressions 4.6/5
Approachability 4.6/5
Documentation Accuracy 4.6/5
Legal Knowledge 4.6/5
Value for money 4.6/5

Accreditations

Richard Nelson LLP are accredited by

Family Law Advanced accreditation awarded to Richard Nelson LLP
Criminal Litigation accreditation awarded to Richard Nelson LLP
Lexcel - excellence in legal practice management and client care accreditation awarded to Richard Nelson LLP

Description

Richard Nelson LLP is a national firm of solicitors providing a range of specialist legal services to professionals, businesses and individuals throughout England and Wales

Rankings by area of expertise

The rankings below show the areas of expertise that Richard Nelson LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Richard Nelson LLP Review Scores & Client Satisfaction Overview

4.8
Excellent
95%+
Value for
Money
13% above
national average
95%+
Success
Rate
15% above
national average
95%+
Would
Recommend
16% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.8/5

Accreditations

Richard Nelson LLP are accredited by

Family Law Advanced accreditation awarded to Richard Nelson LLP
Criminal Litigation accreditation awarded to Richard Nelson LLP
Lexcel - excellence in legal practice management and client care accreditation awarded to Richard Nelson LLP

Description

Richard Nelson LLP is a national firm of solicitors providing a range of specialist legal services to professionals, businesses and individuals throughout England and Wales

Rankings by area of expertise

The rankings below show the areas of expertise that Richard Nelson LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Employment 81 / 3,621
Crime/ Criminal Defence 48 / 2,139
Immigration 38 / 2,281
Family Law 204 / 4,221
Immigration Law 87 / 1,147
Wills, Trusts & Probate 327 / 3,760
Professional Negligence 58 / 1,297
Housing & Property 658 / 4,769
Dispute Resolution 156 / 1,801
Education 7 / 424
Child Law 216 / 1,638
Money & Tax 22 / 1,951
Appeals Law 71 / 844
Care Law 91 / 532
Personal Injury 392 / 2,653
Government Investigations 43 / 417
Criminal Law 102 / 1,003
Fraud Law 58 / 514
Land Law 175 / 1,321
Company & Commercial 195 / 4,185
Consumer 119 / 4,416
Domestic Violence Law 129 / 897
Commercial Property 269 / 3,667
Court of Protection and Deputyship 114 / 575
Debt and Tax Law 110 / 785
Motoring Law 26 / 129
Clinical Negligence 250 / 1,246
Contract Law 150 / 1,427
Cybersecurity and Data Protection Law 83 / 894
Driving offences 85 / 623
IT & Intellectual Property 59 / 1,113
Road Traffic Law 48 / 247
Agriculture 117 / 819
Charities 135 / 770
Civil Rights Law 12 / 97
Company Law 122 / 969
Environmental Law 41 / 393
Financial Crime Law 58 / 461
Healthcare Law 41 / 356
Medical Law 23 / 188
Discrimination Law 62 / 496
Health and Welfare Law 27 / 185
Human rights 87 / 963
Regulations 75 / 2,413
Sports Law 39 / 302
Animal Law 24 / 112
Compliance Law 46 / 461
Dental Law 15 / 56
Drug Law 29 / 264
Equality Law 120 / 1,097
Inheritance Law 117 / 676
Injunctions Law 113 / 932
Local Government Law 6 / 58
National Insurance Law 68 / 423
Nuisance Law 40 / 235
Retail Law 10 / 71
Terrorism Law 19 / 147
Transport Law 16 / 137
National 226 / 11,165

Contact & Locations - Richard Nelson LLP

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

The Guild, Abbey Street, Carlisle, Cumbria, CA3 8TZ

Reviews

4.6 /5 44 Reviews
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Clients say

What clients say about Richard Nelson LLP

Clients praise the firm’s expertise across immigration, DBS/disciplinary issues, commercial lease and financial litigation, employment and family law, and safeguarding. Reviewers value technical skill, promptness and thoroughness, with many noting successful outcomes. The team is described as professional, empathetic and communicative—responsive, reassuring and patient under stress. Clients highlight personalised, diligent case management, tenacity, clear explanations and strong advocacy, plus reliability and practical guidance that reduced anxiety and achieved results.

quick response
highly professional
very supportive
clear communication
empathetic approach
knowledgeable team
thorough diligence
responsive service
successful outcomes
approachable staff

ReviewSolicitors Review List

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Toks

Verified

Definition of high standards

Review for Jacqui Callan I was represented by Jacqui Callan of Richard Nelson LLP, and the support she provided over the three‑year duration of my case was exceptional. Jacqui combined clear, steady communication with a calm professionalism that made an incredibly difficult period far more manageable. She approached every stage of the process with care, precision, and genuine compassion, ensuring I always felt informed, prepared, and supported. Her dedication, integrity, and attention to detail were evident throughout, and her guidance was invaluable during some of the most challenging moments of my life. I would recommend her without hesitation to anyone seeking a solicitor of the highest standard. She replies in non working hours

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Anonymous

Verified

Excellent Service

I was dealt with professionally and efficiently. Louise was very supportive and was very clear with her advice and that lead to an outcome which was better than the advice suggested usually happens. Therefore, I am delighted with the service.

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Derrick

Verified

DBS issue

I am grateful to Richard Nelson LLP. My wife got a minded to bar letter from the DBS. This solicitor took time to listen to our case and helped us to win the case. I couldn’t thank them enough. Me and family are extremely grateful because I wouldn’t know what to do if my wife had been barred to work. She loves her job and she wants to support her family. I will recommend Richard Nelson LLP anytime any day.

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Anonymous

Verified

First Class

Could not get a solicitor at the time I needed one. This practice is based in Nottingham. How helpful they were. They took on my case, were very professional, friendly and dealt with my case efficiently

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Muhammad Adeel

Verified

Highly Professional and Trustworthy Solicitor

I had an excellent experience working with this solicitor. They were professional, knowledgeable, and very supportive throughout my case. Everything was explained clearly, and I was kept informed at every stage of the process. Their communication was prompt, and they handled my matter with great care and dedication. I truly appreciate their hard work and would highly recommend their services to anyone looking for reliable legal assistance.

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Other Reviews

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Samar Alalwan

Samar

I had a very disappointing experience with this law firm. The attorney who was handling my case failed to complete my paperwork even after I had fully paid all the agreed fees. After we finalized everything from my side and I paid the full amount, my documents remained pending for an entire year. During that time, I repeatedly tried to contact her for updates, but she did not respond to my messages. This lack of communication and delay caused me significant stress and inconvenience. I expected a much higher level of professionalism and accountability, especially after fulfilling all my financial obligations. I hope the firm takes this matter seriously and improves its communication and commitment to clients.

I am sorry to hear that your experience was disappointing. There are often delays by HM Land Registry which are outside of our control, where they often take over a year before completing a registration. However, it sounds like there were potentially communication issue where we could have done better to manage your expectations and to communicate with you. If you would like us to explore this further offline with you, then please do reach out to us at complaints@richardnelsonllp.co.uk. Thank you.

0
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Synergy

Synergy

Me and my wife Meera have had a long battle with the visa process with a few previous solicitors who did a really poor job and were very amateur in their approach hence the reason for a such a cheap rate. We now understand why people who charge a cheap rate dont really do a thorough job. We were introduced by Rita Kotecha by one of our mum's friend and I had also heard a few good words from other known people. Once we got to know about how much Rita charged we were very skeptical but now having worked with Rita and her colleagues we can assure you that the price you pay for a solicitor matters a lot. Rita right from the get go was very clear and thorough in her approach. She put us at the centre of the application and was working diligently to cover every aspect of the visa process. Even though me and my wife had put in a lot of input she didnt hold back in her professional approach and opinions. As much as she was positive she was also very practical and tactical in her approach. Her honesty in her work and making sure she was true to the process stands out the most. She didnt want us to cut corners, or any loop holes and ensured we didnt fall into any other false traps with the poor advice that is out their. Due to me being also very detailed and having done all the research I doubted her work but she stood firm in her decisions and held her values. I would recommend anyone to take Rita as your immigration specialist because she is true, honest and open with her work. Yes the price is high however you rather pay someone to do a job of high quality than spend money on someone who is just wanting to tick the boxes. She went above and beyond and whenever we had any questions or query she gave us the honest answer and followed through on every aspect of the visa process. We are very thankful and grateful to Rita and co.

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E

Crime/ Criminal Defence

A client

When you are being prosecuted you need to hire someone who knows the law well enough to represent you so that you don't get hit even harder that you deserve. It happens all the time, the (throwing the book at you method). The book hurts. The police and CPS like to escalate charges. If you don't have a representative who knows what might happen. I had a solicitor from another firm before, same case. His representation was discontinued and I hired a lady from Richard Nelson LLP. She made sure the law remained honest, I was given a consequence that matched my offence not a hugely escalated sentence that would have been unfair. She knows things like what sentencing guidelines the court are empowered with and made a point to the court that they accepted which otherwise would have left me in a position where I would no doubt have been prosecuted again in future. Eve Paterson skillfully negotiated the safe zone between there should be a consequence and escalated charges to make it sound worse than it was. In my very humble opinion,if you are going into a courtroom without her good luck. But if I had a choice I would use Richard Nelson. Eve if possible.

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Richard Nelson LLP

Thank you for your detailed review. We are thrilled to hear that we could represent you in your defence case effectively and that Eve provided you with good service to achieve a more positive outcome. Your feedback is very much appreciated.

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Lynne E

The Solicitor that works for this firm was recommended to me by my financial advisor after the loss of a family member. The Solicitor was experienced, professional, extensive knowledge base. They also listened, took time to go through things and explained everything clearly and concisely, they also were very caring, patient and understanding during this difficult time for me. I also had contact with other members of the team and can only say they were friendly, respectful, professional and also came across as caring. If I am ever in need of a Solicitor again I would not hesitate to contact them and would definitely recommend this firm.

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Anonymous

Education

Having been involved with a University Non-Academic Misconduct Process, Richard Nelson LLP was contacted. The support offered by the soliciter was amazing. I recieved guidence on how to write my statements and preperation for interview. Following the interview additional support was provided in regards to the next level of the process. A barrister was instructed. I got the best outcome possible for my situation which would not have happened without Richard Nelson LLP, the soliciter, and the barrister whom the soliciter instructed.

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Reviews

4.8 /5 1275 Reviews
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Star rating
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Clients say

What clients say about Richard Nelson LLP

Clients praise the firm’s expertise across immigration, DBS/disciplinary issues, commercial lease and financial litigation, employment and family law, and safeguarding. Reviewers value technical skill, promptness and thoroughness, with many noting successful outcomes. The team is described as professional, empathetic and communicative—responsive, reassuring and patient under stress. Clients highlight personalised, diligent case management, tenacity, clear explanations and strong advocacy, plus reliability and practical guidance that reduced anxiety and achieved results.

quick response
highly professional
very supportive
clear communication
empathetic approach
knowledgeable team
thorough diligence
responsive service
successful outcomes
approachable staff

ReviewSolicitors Review List

Profile image of Joanne

Joanne

Company & Commercial

Prompt and personable service

Patrick was very quick to respond to my enquiry and went over and above to meet a very tight deadline

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Anonymous

Verified

TRA Support

Maria was engaging, responsive and empathetic in our conversations and I felt extremely well supported and in capable hands throughout. Her work was exemplary, highly professional and effective in what we aimed to achieve. Thank you for your hard work.

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Kajal Daiya

Immigration

Great support!

Rita helped me with my application and gave me the confidence from the very first appointment. She continued correspondence and helped me submit the application in the correct timeframe and followed through. She ensured to be professional and personalised everything around my schedule and relevant to my case. Thank you for your help!

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Michael

Verified

Excellent

Hasslefree, very good service would recommend it to anyone

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anonymous

Very professional

Lily dealt with my case very professionally and promptly, chasing detectives involved swiftly when information wasn’t forthcoming. She was very quick in checking the evidence and came up with actions to move it forwards. She was easy to contact which helped with mental health waiting around for answers. Would highly recommend.

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Other Reviews

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Michael Bretton

Michael

From the first call and throughout the whole process to its successful outcome Rita was robust, approachable and tenacious in doing all she could to ensure that we understood all that we needed to provide so that she could present the very best case in our visa application. Highly recommended.

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Samar Alalwan

Samar

I had a very disappointing experience with this law firm. The attorney who was handling my case failed to complete my paperwork even after I had fully paid all the agreed fees. After we finalized everything from my side and I paid the full amount, my documents remained pending for an entire year. During that time, I repeatedly tried to contact her for updates, but she did not respond to my messages. This lack of communication and delay caused me significant stress and inconvenience. I expected a much higher level of professionalism and accountability, especially after fulfilling all my financial obligations. I hope the firm takes this matter seriously and improves its communication and commitment to clients.

I am sorry to hear that your experience was disappointing. There are often delays by HM Land Registry which are outside of our control, where they often take over a year before completing a registration. However, it sounds like there were potentially communication issue where we could have done better to manage your expectations and to communicate with you. If you would like us to explore this further offline with you, then please do reach out to us at complaints@richardnelsonllp.co.uk. Thank you.

0
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Anna Callow

Anna

I worked with Rita for over nine years on my spouse visa application. Throughout the entire process, she was exceptionally professional, understanding, and consistently well‑organised. Her dedication and expertise made a huge difference, and thanks to her fantastic work, my visa has finally been granted. I would highly recommend Rita’s services.

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Marcus Mutyayiri

Marcus

Rita provided outstanding support with my father’s British citizenship application. She was professional and always clear in her communication, which made the whole process much less stressful. Thanks to her dedication and expertise, the application was successful. I’m very grateful for Rita’s excellent service and would highly recommend her to anyone needing an immigration solicitor!

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Paul Worbey

Paul

First class service, you could not get a better team working for you, total support from start to finish.

Thank you for the review Paul, glad we were able to help.

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