Anonymous
Housing & Property
Patient and professional
Janine dealt with the complications of our sale and purchase with patience, professionalism and meticulous attention to detail.
Gateley Plc
Housing & Property
|
208 Total Company Reviews
Housing & Property
|
208 Total Company Reviews
Ship Canal House, 98 King Street, Manchester, Greater Manchester, M2 4WU
Accepting new clients
Ship Canal House, 98 King Street, Manchester, Greater Manchester, M2 4WU
Regulated by:
The Solicitors Regulation Authority
Regulator ID: 622818
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Gateley Plc Review Scores & Client Satisfaction Overview
Excellent
Value for
Money
Money
Value for money
13%
above national average
About this score
This rating is based on verified client feedback and compares how this firm’s value for money is perceived against the national average. In legal services, value for money is not about being the cheapest option, but about whether clients feel the service, expertise, and outcome justified the cost. This comparison helps place client experiences in context when choosing a law firm.
Success
Rate
Rate
Satisfied with outcome
15%
above national average
About this score
This rating is based on client feedback and compares how satisfied people were with the result of their legal matter against the national average for similar legal services. While every case is different and outcomes can depend on the law, the facts, and decisions made by courts or tribunals, this comparison is designed to be like for like.
When a firm has a large number of reviews, individual case differences tend to balance out over time. This makes the national average a useful benchmark for understanding how often clients feel the result achieved was fair and appropriate for their situation. Even small differences from the average can therefore reflect a meaningful difference in the overall standard of legal service provided.
Would
Recommend
Recommend
Would recommend to friends and family
16%
above national average
About this score
This score shows how likely clients are to recommend this law firm to friends or family, based on verified reviews and compared with the national average. In legal matters, recommendations are usually based on trust, clarity of advice, and how supported clients felt throughout their case. This comparison helps show how consistently a firm meets those expectations.
Communication
4.8/5
Initial Impressions
4.8/5
Approachability
4.8/5
Documentation Accuracy
4.8/5
Legal Knowledge
4.8/5
Value for money
4.8/5
Description
Gateley is a legal and professional services group which combines legal advice with consultancy expertise. We are forward thinking about the services that we deliver, helping our clients to solve challenges and to maximise opportunities. We are straight talking about what matters, inside and outside of our business: supporting diversity and inclusion, encouraging potential and ensuring a sustainable future.
Rankings by area of expertise
The rankings below show the areas of expertise that Gateley Plc offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Gateley Plc Review Scores & Client Satisfaction Overview
Excellent
Value for
Money
Money
Value for money
14%
above national average
About this score
This rating is based on verified client feedback and compares how this firm’s value for money is perceived against the national average. In legal services, value for money is not about being the cheapest option, but about whether clients feel the service, expertise, and outcome justified the cost. This comparison helps place client experiences in context when choosing a law firm.
14% above
national average
Success
Rate
Rate
Satisfied with outcome
15%
above national average
About this score
This rating is based on client feedback and compares how satisfied people were with the result of their legal matter against the national average for similar legal services. While every case is different and outcomes can depend on the law, the facts, and decisions made by courts or tribunals, this comparison is designed to be like for like.
When a firm has a large number of reviews, individual case differences tend to balance out over time. This makes the national average a useful benchmark for understanding how often clients feel the result achieved was fair and appropriate for their situation. Even small differences from the average can therefore reflect a meaningful difference in the overall standard of legal service provided.
15% above
national average
Would
Recommend
Recommend
Would recommend to friends and family
16%
above national average
About this score
This score shows how likely clients are to recommend this law firm to friends or family, based on verified reviews and compared with the national average. In legal matters, recommendations are usually based on trust, clarity of advice, and how supported clients felt throughout their case. This comparison helps show how consistently a firm meets those expectations.
16% above
national average
Communication
4.8/5
Initial Impressions
4.9/5
Approachability
4.8/5
Documentation Accuracy
4.8/5
Legal Knowledge
4.8/5
Value for money
4.8/5
Description
Gateley is a legal and professional services group which combines legal advice with consultancy expertise. We are forward thinking about the services that we deliver, helping our clients to solve challenges and to maximise opportunities. We are straight talking about what matters, inside and outside of our business: supporting diversity and inclusion, encouraging potential and ensuring a sustainable future.
Rankings by area of expertise
The rankings below show the areas of expertise that Gateley Plc offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Housing & Property
2 / 9
Commercial Property
2 / 10
Company & Commercial
2 / 10
Corporate Law
2 / 8
Commercial and Business Law
2 / 2
Family Law
1 / 6
Dispute Resolution
2 / 8
Private Client Law
1 / 2
Business Law
1 / 2
Mergers and Acquisitions Law
1 / 3
Professional Negligence
1 / 8
Wills, Trusts & Probate
1 / 8
Crime/ Criminal Defence
1 / 6
Governance Law
1 / 27
Immigration Law
1 / 3
Litigation
1 / 4
Company Law
1 / 5
Elder Law
1 / 1
IT & Intellectual Property
2 / 8
Construction
2 / 6
Consumer
2 / 10
Employment
2 / 10
Government Investigations
1 / 4
Immigration
1 / 7
International Business Law
1 / 3
Adjudication Law
1 / 1
Asset Management
1 / 3
Banking
1 / 6
Care Law
1 / 2
Child Law
1 / 3
Clinical Negligence
1 / 4
Contract Law
2 / 5
Cybersecurity and Data Protection Law
2 / 6
Debt and Tax Law
1 / 4
Domestic Violence Law
1 / 1
Engineering Law
1 / 18
Intellectual Property Law
1 / 3
International Arbitration Law
1 / 2
Land Law
2 / 5
Legal Aid
1 / 2
Marketing Law
1 / 2
Pensions Law
1 / 4
Personal Injury
2 / 7
Planning Law
1 / 3
Sports Law
1 / 2
Tourism Law
1 / 1
Aviation Law
1 / 3
Banking and Financial Law
1 / 2
Biotechnology and Pharmaceuticals Law
1 / 2
Brexit Law
1 / 2
Bribery and Corruption Law
1 / 3
Charities
1 / 3
Chemical Law
1 / 1
Class Action Law
1 / 6
Compliance Law
1 / 4
Copyright Law
1 / 3
Criminal Law
1 / 4
Customs Law
1 / 1
Defamation Law
1 / 2
Disability Law
1 / 3
Discrimination Law
2 / 3
Economic Law
1 / 5
Education
1 / 2
Energy & Transport
1 / 8
Energy Law
2 / 7
Enforcement Law
1 / 2
Environmental Law
1 / 2
Equality Law
2 / 5
Equity Law
1 / 2
Financial Crime Law
1 / 3
Fire Safety Law
1 / 1
Government Contracts Law
1 / 8
Health and Safety Law
1 / 4
Hospitality Law
1 / 5
Infrastructure Law
1 / 7
Inheritance Law
1 / 1
Injunctions Law
1 / 2
Insurance Law
2 / 6
Jurisdiction Law
1 / 1
Licensing Law
1 / 3
Local Government Law
1 / 1
Maritime Law
1 / 2
Media Law
1 / 5
Medical Law
1 / 2
Money & Tax
1 / 8
National Insurance Law
1 / 3
Patent Law
1 / 3
Privacy Law
1 / 4
Private International Law
1 / 1
Regulations
2 / 8
Regulatory Law
2 / 5
Utilities Law
1 / 11
Welfare & Benefits
1 / 4
White Collar Crime
1 / 3
Local
2 / 16
Housing & Property
897 / 4,769
Commercial Property
1003 / 3,667
Company & Commercial
467 / 4,185
Corporate Law
233 / 842
Commercial and Business Law
110 / 348
Family Law
1546 / 4,221
Dispute Resolution
555 / 1,801
Private Client Law
99 / 297
Business Law
143 / 459
Mergers and Acquisitions Law
109 / 425
Professional Negligence
401 / 1,297
Wills, Trusts & Probate
711 / 3,760
Crime/ Criminal Defence
659 / 2,139
Governance Law
60 / 273
Immigration Law
210 / 1,147
Litigation
256 / 878
Company Law
248 / 969
Elder Law
124 / 314
IT & Intellectual Property
190 / 1,113
Construction
263 / 856
Consumer
519 / 4,416
Employment
934 / 3,621
Government Investigations
102 / 417
Immigration
300 / 2,281
International Business Law
26 / 209
Adjudication Law
71 / 238
Asset Management
96 / 392
Banking
232 / 1,031
Care Law
190 / 532
Child Law
475 / 1,638
Clinical Negligence
461 / 1,246
Contract Law
361 / 1,427
Cybersecurity and Data Protection Law
204 / 894
Debt and Tax Law
214 / 785
Domestic Violence Law
294 / 897
Engineering Law
21 / 126
Intellectual Property Law
151 / 623
International Arbitration Law
11 / 129
Land Law
372 / 1,321
Legal Aid
51 / 106
Marketing Law
15 / 98
Pensions Law
143 / 486
Personal Injury
800 / 2,653
Planning Law
169 / 585
Sports Law
81 / 302
Tourism Law
15 / 43
Aviation Law
19 / 142
Banking and Financial Law
35 / 216
Biotechnology and Pharmaceuticals Law
6 / 96
Brexit Law
29 / 146
Bribery and Corruption Law
114 / 411
Charities
227 / 770
Chemical Law
7 / 52
Class Action Law
8 / 103
Compliance Law
98 / 461
Copyright Law
115 / 522
Criminal Law
229 / 1,003
Customs Law
23 / 121
Defamation Law
74 / 261
Disability Law
186 / 602
Discrimination Law
147 / 496
Economic Law
24 / 223
Education
135 / 424
Energy & Transport
102 / 511
Energy Law
87 / 359
Enforcement Law
157 / 574
Environmental Law
90 / 393
Equality Law
293 / 1,097
Equity Law
196 / 570
Financial Crime Law
110 / 461
Fire Safety Law
60 / 180
Government Contracts Law
17 / 132
Health and Safety Law
178 / 575
Hospitality Law
25 / 95
Infrastructure Law
40 / 188
Inheritance Law
235 / 676
Injunctions Law
264 / 932
Insurance Law
168 / 663
Jurisdiction Law
56 / 166
Licensing Law
129 / 500
Local Government Law
12 / 58
Maritime Law
10 / 86
Media Law
14 / 96
Medical Law
55 / 188
Money & Tax
540 / 1,951
National Insurance Law
141 / 423
Patent Law
8 / 92
Privacy Law
113 / 515
Private International Law
42 / 129
Regulations
406 / 2,413
Regulatory Law
57 / 256
Utilities Law
9 / 75
Welfare & Benefits
308 / 1,049
White Collar Crime
76 / 203
National
1016 / 11,165
Contact & Locations - Gateley Plc
Opening hours
| Monday | 09:00–17:30 |
| Tuesday | 09:00–17:30 |
| Wednesday | 09:00–17:30 |
| Thursday | 09:00–17:30 |
| Friday | 09:00–17:30 |
| Saturday | (Closed) |
| Sunday | (Closed) |
Ship Canal House, 98 King Street, Manchester, Greater Manchester, M2 4WU
Reviews
4.8
/5
29 Reviews
Filter your results
Star rating
Review Source
Rating
Review Source
Clients say
What clients say about Gateley Plc
The firm specialises in residential conveyancing and property purchases, offering strong technical expertise and reliable legal knowledge. Clients praise efficient, proactive case management, excellent communication and clear guidance through each step. Valued soft skills include responsiveness, professionalism, calmness under pressure, approachability and a supportive, reassuring manner that reduces stress. The team is described as friendly, attentive and conscientious, with staff who are pleasant to deal with and happy to explain matters, making clients feel well informed and confident throughout the process.
brilliant service
attentive
responsive
proactive
excellent communication
supportive
efficient
competent
professional
knowledgeable
ReviewSolicitors Review List
Anonymous
Excellent personal service
It is rare to find a legal adviser who offers such an excellent personal service and who can be trusted, at all times, to respond quickly and efficiently to any issues that may arise from day to day during the course of a property development or transaction.
Andrew
Housing & Property
Ish you are a star
5 stars isn’t enough Ish you were so helpful above and beyond highly recommend
Anonymous
Informative, professional and prompt
Rita completed the conveyancing work on my house sale and purchase. Throughout the process she was informative, professional and prompt. I would not hesitate to recommend Rita to others, or to use her services again.
Miles
Hard work, diligence and detailed technical expertise
This was a challenging transaction from the legal perspective, with numerous complications including: overseas entities with local minority shareholders, numerous exiting vendor shareholders, a compressed timeframe and new banking arrangements to be put in place. The team dealt with all of these admirably, with the hard work, diligence and detailed technical expertise that we have always seen in our many deals conducted with Gateley Plc.
Other Reviews
Daniel Bilsborough
Daniel
Catherine and her team were absolutely brilliant service throughout our house purchase. They were incredibly attentive, responsive and proactive at every stage, which made the whole process far less stressful. Communication was excellent and we always felt well informed and supported. Would highly recommend.
Thank you for your kind review, Daniel!
Laurence Gibson
Laurence
Alison's was a great help with all of our conveyancing needs. Most importantly her communication is excellent and everything was handled calmly, professionally making for a very smooth process. Many thanks
Thank you for your review, Laurence!
Toby Lowe
Toby
Nothing short of a pleasant and seamless experience, Catherine was extremely helpful, professional and thorough every step of the way. I would definately recommend Gateley to first time buyers especially :)
Thank you for your review, Toby!
Harry Wright
Harry
A previous solicitor stonewalls me and wears me down, likely due to a conflict. I go to Gateley and I'm received by the (stunning) Mia at reception who runs off to find me someone that can help. Trainees in the reception gave me a warming chat about their career journey. Thanks.
Lauren Woods
Lauren
Alison was recommend to us a number of years ago by our mortgage advisor. He said she was the best in the business and I couldn’t agree more. We have worked with Alison on all of our property purchases and would never go to anyone else. She and her colleagues at Gateley are friendly, responsive and incredibly well-informed. Always at the end of the phone and happy to chat through any questions, Alison is an absolute pleasure to work with, and when dealing with something as important as a property purchase, I cannot stress how comforting it was to know that we were in such safe, conscientious hands.
Thank you for your thoughtful review, Lauren. Alison and the team will be absolutely delighted to read this. It means a great deal to know that our advice and support have given you confidence and reassurance during something as important as your property purchase. Many thanks.
Reviews
4.8
/5
208 Reviews
Filter your results
Star rating
Review Source
Rating
Review Source
Clients say
What clients say about Gateley Plc
The firm specialises in residential conveyancing and property purchases, offering strong technical expertise and reliable legal knowledge. Clients praise efficient, proactive case management, excellent communication and clear guidance through each step. Valued soft skills include responsiveness, professionalism, calmness under pressure, approachability and a supportive, reassuring manner that reduces stress. The team is described as friendly, attentive and conscientious, with staff who are pleasant to deal with and happy to explain matters, making clients feel well informed and confident throughout the process.
brilliant service
attentive
responsive
proactive
excellent communication
supportive
efficient
competent
professional
knowledgeable
ReviewSolicitors Review List
Luc
Horrendous
Horrendous. Gateley have directly cost me thousands of pounds. By not registering my self as the owner of my house with HM Land Registry, the one job I paid them to do, and assuring me it had been done properly, I am now incurring thousands of pounds of loss as I cannot remortgage my property. Can’t remember the last time I left a review, but given how bad Gateley have managed to me over, felt it was necessary.
Rupinder
Will and Dispute
Initially the solicitor was helpful and made promises. As time went on this was never fulfilled and in fact charged excessive fee's. I made it extremely clear 'not to carry out any work unless I agree' However, the solicitor took upon herself to continue and now I have a bill. I DO NOT recommend anyone to use Gately solicitors. The fee's charged are not clear with accurate details.
A representative from Gateley Plc responded to this review
Thank you for sharing your feedback and we’re disappointed to hear that it has not been a positive experience. It would be good to talk to you about this directly. If you would like to, please email us your details via listening@gateleyplc.com and we will look into this for you.
EAA
Wills, Trusts & Probate
Escalated Complaint to Solicitor Regulator - unprofessional
Unprofessional with exorbitant charges - no follow up; significant delays and no breakdown of charges provided. No response from solicitors or responses to complaints, no acknowledgment from senior partners. Unfair dealings causing financial losses. They were supposed to be managing probate and settlement of my mothers estate - it’s been over 6months and they are still holding onto funds from sale despite telling me twice they’re going to make interim settlements - that was more than a month ago after chasing them repeatedly. Now they’ve gone completely silent. The solicitor and partner don’t even answer or return calls; no customer service e at all! They’re disinterested and treat clients unfairly. I’ve been left with no choice but to escalate to the solicitors regulator now. Hoping SRA sort it out, of course that’s even more delays and financial losses in the meantime.
AA
Removal of Daily Mail article
Contacted Gateley regarding an article in the Daily Mail, Rory Lynch took on the case and the article was removed within the week. Rory and his team answered emails promptly and gave an amazing service.
A representative from Gateley Plc responded to this review
Thank you for your review. We appreciate the feedback about the positive experience and outcome you had. Kind regards
Andy
Company & Commercial
Sporting guidance
Over the last few years, more so in the last few months, within a recent role i held I had the priviledge of working with Gateley Legal and being able to share knowledge across a multitude of areas. I met Claire Herbert through the Nottingham Panthers, in Slovakia, and then met again at a networking event. Gateley have been a significant driver in sports over recent years and were recently the main support for the Common Wealth games. Gateley helped me and the team I have had keep one step ahead in some areas like with Safe Guarding, sporting governance, employment law and a multitude of other areas where I needed assistance. I would definately recommend Gateley legal for anyone, not just sport, that needs a good sound judgement from a fabulous team that will support you through thick and thin.
Solicitors tagged in
this review
Other Reviews
Daniel Bilsborough
Daniel
Catherine and her team were absolutely brilliant service throughout our house purchase. They were incredibly attentive, responsive and proactive at every stage, which made the whole process far less stressful. Communication was excellent and we always felt well informed and supported. Would highly recommend.
Thank you for your kind review, Daniel!
Katie Doyle
Katie
I honestly couldn’t recommend Alison & Sharon more. They are so efficient, competent, and an absolute pleasure to deal with. They made the whole process feel easy, guiding me through every step and putting me completely at ease. I’ve already recommended them and will continue to do so to anyone buying a home.
Thank you for your review, Katie. Alison and Sharon will be delighted to hear your feedback!
Laurence Gibson
Laurence
Alison's was a great help with all of our conveyancing needs. Most importantly her communication is excellent and everything was handled calmly, professionally making for a very smooth process. Many thanks
Thank you for your review, Laurence!
Paul
Paul
My Mum used to be a nurse in this building when it was a hospital.. Great to see it's kept some of the old features from outside anyway..
Toby Lowe
Toby
Nothing short of a pleasant and seamless experience, Catherine was extremely helpful, professional and thorough every step of the way. I would definately recommend Gateley to first time buyers especially :)
Thank you for your review, Toby!
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