BRILLIANT SOLICITORS AMAZING SERVICE Taylor Rose TTKW is a top 200 independent firm of solicitors with 400 experts operating from Bishop's Stortford, Hertford, Peterborough, London (HQ), Liverpool, Manchester, Northampton and Workington. We build trusted relationships with people and organisations to successfully overcome hurdles and challenges in life and in business.
The rankings below show the areas of expertise that Taylor Rose TTKW offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Taylor Rose handled my remortgage with high levels of efficiency and customer service. Any questions I had were answered very quickly and the whole process was made very simple and painless. Thank you to Claire and Holly for the excellent service.
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Really efficient support from Claire and her team during our remortgage, it was a fairly complicated probate situation, all handled by Taylor Rose in a positive and friendly way. Emails and calls answered within hours. Highly recommend.
A representative from Taylor Rose TTKW responded to this review on 05 February, 2020
Dear Elizabeth, thank you for your review. We appreciate your feedback and your recommendation. Kind regards, Taylor Rose TTKW.
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Megan dealt with a re-mortgage for one of my clients and she was thorough, professional, polite and efficient and an absolute pleasure to deal with. Unfortunately the same can't be said for her colleague who had the file originally passed to him but I'm just glad Megan was there to pick up the pieces and get it done for me and for my clients. Thanks
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Completely incompetent. When I was dealing with them for our first time buy, took ages for the assigned solicitor (Kerry White) to respond, she mostly ignored calls, voicemail messages and emails, and was never at her desk. Eventually, her colleague took over after I complained to her supervisor.
Sent us paperwork for a wrong property (in Midlands somewhere), which I shredded to make sure it doesn't fall into someone else's wrong hands. Called them several times, sent emails, 3.5 years on, we still don't have any paperwork for our house. Got in touch with them a couple of weeks ago, still no response despite being told that someone will get in touch.
They will probably get in touch after seeing this again and ask me to delete this review like they did last time when I gave them the benefit of the doubt.
It's no too much to ask for the correct paperwork to be sent out, and it's not a complex task, so I'm not sure why they are so slow about it, I guess once they get paid, you are dead to them.
A representative from Taylor Rose TTKW responded to this review on 22 January, 2020
Dear Aziz, thank you for your review. We pride ourselves on delivering excellent service and I am sorry to hear that you are not satisfied on this occasion. If you would like someone to look into the matter further, please write to client.care@taylor-rose.co.uk and our team will be happy to assist. Kind regards, Taylor Rose TTKW
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Very pleased with this co and the services of my solicitor.
A representative from Taylor Rose TTKW responded to this review on 30 December, 2020
Dear Caroline Thank you for your kind review, we are delighted to hear how happy you were with our services, we shall be sure to pass on your kind words to Mustafa.
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Mustafa is always my first call for any legal services I require.
A representative from Taylor Rose TTKW responded to this review on 24 December, 2019
Dear Johnny, thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future. Kind regards, Taylor Rose TTKW
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Jack Ball has been amazing from chasing my new lender to staying in touch with me.
I have been kept upt ot date constantly regarding my remortgage.
Had an amazing exerience and will defo use again.
A representative from Taylor Rose TTKW responded to this review on 06 November, 2019
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Instructed them for a cash purchase and nothing has been done for 2 months. Ignoring phone calls and emails. What can we worse? Left me with sleepless nights with a simple cash purchase. Please do not use them!! They are not cheap either. I have now decided to change solicitors.
A representative from Taylor Rose TTKW responded to this review on 06 November, 2019
Thank you for your feedback. We pride ourselves in delivering excellent service to our clients and we are sorry to hear that you feel you did not receive a positive experience. We would be happy to look into this for you if you would like to send details to client.care@taylor-rose.co.uk
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Remortgaged to raise funds for purchase of another property. Roland Taylor, the case handler, was appreciative of the uncertainly about date of completion and handled the matter flexibly and efficiently, even to the point where I just had to give him less than a day’s notice to finally proceed with the remortgage and release the funds, which ensured that the rest of the process also went smoothly. Well done, Roland, fantastic service.
A representative from Taylor Rose TTKW responded to this review on 01 July, 2019
Thank you for your kind feedback, its great to hear you felt Roland dealt with everything quickly and smoothly. We look forward to working with you in the future.
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It took Taylor rose 5 weeks after the mortgage offer was produced and the client has already converted on to SVR to requested documents for the case to satisfy the lender requirements, it has been 3 months since offer and Taylor rose haven't even chased the case which LMS has confirmed have come in. Chantelle the case handler has been avoiding contact in regards to this case and the management team who i went to for further support has been less then supportive. This has incurred hundreds on pounds interest to be owed due to a mess up that was easily avoided if the case was managed correctly. I am furious at the service and treatment.
A representative from Taylor Rose TTKW responded to this review on 01 July, 2019
Dear Maddison, thank you for your feedback , we pride ourselves in delivering excellent service to our clients and we are sorry to hear that you feed you did not receive a positive experience. We would be happy to look into this further if you would like to contact our Client Care Team at client.care@taylor-rose.co.uk
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We worked with Eloise Augustine and I cannot recommend her enough. A no-nonsense approach that completed our mortgage super fast.
I would highly recommend.
Thank you, Eloise.
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Very thorough and professional service from Megan and the team at Taylor Rose. Highly recommended.
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Charlotte Osborne dealt with the sale of a property for me. From start to finish it was dealt with professionally, minimal fuss, and very quickly completed. Also the legal fees were very reasonable. I would not hesitate recommending Charlotte to deal with any conveyancing in the future. Excellent service.
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Amazing service, organised, professional, friendly and helpful. They could not do enough to help us and kept us up to date with progress of our house sale all the time.
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During the process of buying a house we were in touch with 2 consultants from Taylor Rose, and both were exceptionally good. They were quick to respond to any of my emails and made the whole process go as smooth as possible. Thanks for all the help.
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Taylor Rose TTKW is extremely proud of its 100 year plus heritage! Tucker Turner Kingsley Wood was formed in 1984 as a result of a merger between Tucker Turner & Co and Kingsley Wood & Co who specialised in industrial insurance. The latter was founded by Sir Kingsley Wood, who later became Chancellor of the Exchequer to Winston Churchill's Prime Minister. Taylor Rose Law was founded in 2009, bringing a fresh and distinctive commercial and client satisfaction focus to law. Taylor Rose and TTKW merged in 2015. With a proud heritage and a unique management structure unlike any other law firm, the firm's vision is to deliver smart, modern law.
