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Hpjv Solicitors Ltd

4.8 | 49 Reviews 49 Reviews | Assault
120 Total Company Reviews info icon Assault | info icon 120 Total Company Reviews Assault | info icon 120 Total Company Reviews

14 Baneswell Road, Newport, Gwent, NP20 4BP

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14 Baneswell Road, Newport, Gwent, NP20 4BP

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 647698

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Hpjv Solicitors Ltd Review Scores & Client Satisfaction Overview

4.8
Excellent
94%
Value for
Money
Value for money: 94%
11% above
national average
95%+
Success
Rate
Satisfied with outcome: 95%+
14% above
national average
95%+
Would
Recommend
Would recommend to friends and family: 95%+
15% above
national average
Communication 4.7/5
Initial Impressions 4.9/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.9/5
Value for money 4.7/5

Rankings by area of expertise

The rankings below show the areas of expertise that Hpjv Solicitors Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Hpjv Solicitors Ltd Review Scores & Client Satisfaction Overview

4.8
Excellent
93%
Value for
Money
Value for money: 93%
10% above
national average
95%+
Success
Rate
Satisfied with outcome: 95%+
15% above
national average
95%+
Would
Recommend
Would recommend to friends and family: 95%+
15% above
national average
Communication 4.7/5
Initial Impressions 4.9/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.9/5
Value for money 4.7/5

Rankings by area of expertise

The rankings below show the areas of expertise that Hpjv Solicitors Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Crime/ Criminal Defence 1 / 1
Family Law 1 / 7
Wills, Trusts & Probate 1 / 2
Housing & Property 1 / 2
Commercial Property 1 / 2
Dispute Resolution 1 / 1
Driving offences 1 / 2
Litigation 1 / 1
Administrative Law 1 / 2
Advocacy Law 1 / 1
Agriculture 1 / 1
Animal Law 1 / 1
Appeals Law 1 / 1
Asset Management 1 / 3
Auction Law 1 / 1
Banking 1 / 6
Banking and Financial Law 1 / 1
Business Law 1 / 1
Care Law 1 / 6
Charities 1 / 1
Child Law 1 / 7
Clinical Negligence 1 / 2
Commercial and Business Law 1 / 1
Company & Commercial 1 / 6
Company Law 1 / 3
Compliance Law 1 / 2
Construction 1 / 2
Consumer 1 / 6
Contract Law 1 / 4
Copyright Law 1 / 2
Corporate Law 1 / 4
Cosmetic Surgery Law 1 / 2
Court of Protection and Deputyship 1 / 4
Criminal Law 1 / 1
Cybersecurity and Data Protection Law 1 / 2
Debt and Tax Law 1 / 2
Defamation Law 1 / 1
Digital Law 1 / 2
Disability Law 1 / 1
Discrimination Law 1 / 1
Domestic Violence Law 1 / 3
Drug Law 1 / 2
E-Commerce Law 1 / 3
Economic Law 1 / 2
Education 1 / 1
Elder Law 1 / 2
Employment 1 / 2
Energy Law 1 / 1
Environmental Law 1 / 1
Equality Law 1 / 1
Equity Law 1 / 3
European Law 1 / 1
Evidence Law 1 / 1
Fire Safety Law 1 / 1
Firearms Law 1 / 1
Fisheries Law 1 / 3
Food Law 1 / 2
Fraud Law 1 / 1
Gambling Law 1 / 2
Governance Law 1 / 2
Health and Medical Law 1 / 2
Health and Safety Law 1 / 1
Health and Welfare Law 1 / 3
Healthcare Law 1 / 3
IT & Intellectual Property 1 / 1
Immigration 1 / 1
Immigration Law 1 / 1
Information Law 1 / 2
Inheritance Law 1 / 3
Injunctions Law 1 / 1
Insurance Law 1 / 1
Intellectual Property Law 1 / 2
International Enforcement of Judgments 1 / 1
LGBT Law 1 / 1
Land Law 1 / 7
Legal Aid 1 / 2
Licensing Law 1 / 1
Media Law 1 / 3
Medical Law 1 / 2
Mental Health Law 1 / 1
Mergers and Acquisitions Law 1 / 1
Money & Tax 1 / 4
Motoring Law 1 / 2
National Insurance Law 1 / 3
Notary 1 / 2
Nuisance Law 1 / 1
Occupational Health Law 1 / 1
Pensions Law 1 / 2
Personal Injury 1 / 5
Planning Law 1 / 1
Prison Law 1 / 2
Privacy Law 1 / 1
Private Client Law 1 / 1
Professional Negligence 1 / 1
Road Traffic Law 1 / 3
Small Claims Court 1 / 1
Sports Law 1 / 2
Terrorism Law 1 / 1
Transport Law 1 / 1
Travel Law 1 / 5
Utilities Law 1 / 2
Welfare & Benefits 1 / 4
Local 1 / 17
Crime/ Criminal Defence 332 / 2,126
Family Law 753 / 4,156
Wills, Trusts & Probate 795 / 3,711
Housing & Property 924 / 4,697
Commercial Property 828 / 3,580
Dispute Resolution 1249 / 1,791
Driving offences 200 / 630
Litigation 666 / 922
Administrative Law 98 / 216
Advocacy Law 81 / 165
Agriculture 516 / 815
Animal Law 54 / 114
Appeals Law 399 / 850
Asset Management 174 / 391
Auction Law 156 / 292
Banking 446 / 1,011
Banking and Financial Law 119 / 214
Business Law 315 / 490
Care Law 231 / 534
Charities 361 / 755
Child Law 445 / 1,645
Clinical Negligence 701 / 1,220
Commercial and Business Law 225 / 374
Company & Commercial 655 / 4,048
Company Law 677 / 959
Compliance Law 266 / 446
Construction 507 / 848
Consumer 597 / 4,306
Contract Law 915 / 1,415
Copyright Law 245 / 509
Corporate Law 516 / 841
Cosmetic Surgery Law 79 / 147
Court of Protection and Deputyship 280 / 585
Criminal Law 521 / 1,013
Cybersecurity and Data Protection Law 619 / 872
Debt and Tax Law 429 / 776
Defamation Law 187 / 270
Digital Law 91 / 294
Disability Law 441 / 599
Discrimination Law 366 / 496
Domestic Violence Law 273 / 896
Drug Law 126 / 266
E-Commerce Law 46 / 74
Economic Law 125 / 223
Education 213 / 419
Elder Law 240 / 325
Employment 894 / 3,545
Energy Law 253 / 352
Environmental Law 251 / 391
Equality Law 552 / 1,075
Equity Law 184 / 567
European Law 63 / 92
Evidence Law 100 / 182
Fire Safety Law 137 / 180
Firearms Law 47 / 88
Fisheries Law 6 / 20
Food Law 35 / 81
Fraud Law 311 / 515
Gambling Law 37 / 74
Governance Law 103 / 268
Health and Medical Law 31 / 56
Health and Safety Law 387 / 571
Health and Welfare Law 84 / 185
Healthcare Law 168 / 390
IT & Intellectual Property 622 / 1,086
Immigration 1175 / 2,258
Immigration Law 857 / 1,178
Information Law 210 / 333
Inheritance Law 311 / 699
Injunctions Law 484 / 920
Insurance Law 393 / 640
Intellectual Property Law 418 / 613
International Enforcement of Judgments 71 / 149
LGBT Law 76 / 233
Land Law 557 / 1,326
Legal Aid 64 / 126
Licensing Law 315 / 495
Media Law 40 / 98
Medical Law 89 / 187
Mental Health Law 151 / 207
Mergers and Acquisitions Law 234 / 431
Money & Tax 407 / 1,904
Motoring Law 88 / 144
National Insurance Law 226 / 413
Notary 300 / 861
Nuisance Law 138 / 233
Occupational Health Law 303 / 422
Pensions Law 323 / 482
Personal Injury 498 / 2,592
Planning Law 359 / 576
Prison Law 143 / 239
Privacy Law 284 / 506
Private Client Law 223 / 335
Professional Negligence 643 / 1,280
Road Traffic Law 155 / 255
Small Claims Court 77 / 121
Sports Law 128 / 304
Terrorism Law 81 / 147
Transport Law 56 / 139
Travel Law 32 / 128
Utilities Law 18 / 75
Welfare & Benefits 246 / 1,031
National 902 / 11,162

Contact & Locations - Hpjv Solicitors Ltd

14 Baneswell Road, Newport, Gwent, NP20 4BP

Reviews

4.8 /5 49 Reviews
Filter your results
Star rating

Rating

Clients say

What clients say about Hpjv Solicitors Ltd

Clients praise the firm for family and civil legal support, wills work and handling difficult cases, with quick case opening and strong progress on outcomes. Service is valued for clear explanations, prompt updates, efficient communication, professionalism and sound advice. Soft skills highlighted include friendliness, patience, compassion, dignity, respect and emotional support during stressful times. Negative feedback is limited, but a few reviews suggest some clients had to request updates themselves or wanted faster responses, indicating occasional communication delays.

Professional service
Kept updated
Quick response
Friendly team
Clear communication
Excellent advice
Quick outcome
Patient understanding
Dignity and respect
Compassionate support

ReviewSolicitors Review List

Profile image of Carolyn

Carolyn

SUPERB! ⭐️⭐️⭐️⭐️⭐️

HPJV were simply excellent in assisting a vulnerable adult navigate the police processes and investigation. As well as Colin Smith, Cameron Shaw, a young trainee lawyer went out of his way to respond in a professional and timely manner to answer all our questions. What an asset to HPJV he is! He will no doubt go far! Watch this space!

A representative from Hpjv Solicitors Ltd responded to this review

Thank you for taking the time to provide such an amazing review. Delivering an excellent service is of paramount importance to all our staff, and we will ensure that your kind words are shared with Cameron and Colin . We look forward to assisting you with any legal matters in the future.

0
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Emma

Crime/ Criminal Defence

Shocked

Someone close to me was represented at the police station. At this time the treatment of this person whilst in custody was disgusting to say the least and after discussion from the representative of HJPV it was agreed a complaint should be made after release. No charges were made at the time but we tried to contact the representative repeatedly after for an update on if charges were to be brought and also for advise in raising the complaint there was never a response from the person we were trying to contact eventually got through to someone else at the office who gave what help he could not being aware of the circumstances. He did promise to get the person we were trying to contact to contact is back – but this never happened. Fast forward charges are brought and we inform the solicitor, there is very little communication at this time to the point we are sat in the court waiting room for at least 30 minutes unsure who, if anyone is coming which did not add anything to reassure us at this obviously stressful time. When the representative did arrive we explained our concern that previous emails and attempts at contact had been ignored , she laughed and by way of explanation stated that the person in question was over 70 , word to the effect of ‘just waiting out his time’ and couldn’t open a laptop, this was said with a tone of amusement. I do not feel my suggestion that ,although this may be amusing to the office staff it has a serious impact and effect on the company’s clients so perhaps if he was not able to fully and competently fulfil his role maybe this should be looked at. We were honoured with a meeting after the first plea hearing, although again with another random person, it later became apparent that he had failed to inform us to gather information which may help the case – we found this out 24 hours before the final court case and only because we contacted them to suggest this!!!! At the sentencing hearing I could not help but feel during an adjournment that the barrister in question had offered very little mitigation or defence , in fact without a doubt more defence had occurred in the hallway to ourselves than was presented in the court room. This feeling was justified when we returned to the court room and the JUDGE had to remind her that she had forgotten to mention the one mitigating factor that could lead to a reduction in any sentence of 25% - so forget defence, the basics ( which can be found on google ) weren’t even fully and comprehensively covered. Would all of this changed events – who knows? but I feel that anyone using the services of a legal professional should at least have the reassurance of their competence and receive a something near to an acceptable customer service in what is always a difficult time . When looking for a solicitor if this is important to you maybe look elsewhere.

0
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Mathew

Crime/ Criminal Defence

One star and One word - 'AWFUL'

I have used this firm on a number of occasions and im still in disbelief at the manner in which their criminal law team operates. Why this firm takes on 'legal aid' cases then treats the client like a low life nuisance is beyond me, then again I doubt anyone of a sane mind would pay them privately for their shambolic service, which must be slighty frustating for them. They managed to turn a few trivial matters into multiple prison sentences for me, refused to answer my questions about the cases and during one phone call from the prison landing I was told bluntly "if you dont like it, go elsewhere" which is plain torment during incarceration. I hope this review helps people to avoid the terrifying trauma and stress my family and I have endured.

10
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Other Reviews

Profile image of Allan Dunsmuir

Allan Dunsmuir

Criminal Law

At an extremely difficult time for me, Daniel Heirene provided a solid professional service which helped me through this with a positive outcome. I was kept up to date and when I requested an update, he was quick to respond and obtain a response from the officer in the case. Overall a very positive service from Daniel. Thank you. Allan Dunsmuir

0
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Anonymous

Criminal Law

Very happy with my quick outcome always very reliable Ben is thanks allot

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Anonymous

Criminal Law

Dan instantly made me feel less anxious about a situation I'd never found myself in before. He explained everything well and helped so much. I am very grateful for all of your help.

0
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Anonymous

Criminal Law

Excellent local solicitor. Communication from Francesca informative and helped with the stress. Given great service on the day from Bartosz Piasta who got me through a difficult day. Thanks everyone. Highly recommended.

0
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Aled Davies

Criminal Law

Very happy with the work which Ben waters carried out inna calm ,professional manner.Would highly recommend him to friends and family .Positive attitude which is helpful in worrying cases and top bloke to deal with!!

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Reviews

4.8 /5 120 Reviews
Filter your results
Star rating

Rating

Clients say

What clients say about Hpjv Solicitors Ltd

Clients praise the firm for family and civil legal support, wills work and handling difficult cases, with quick case opening and strong progress on outcomes. Service is valued for clear explanations, prompt updates, efficient communication, professionalism and sound advice. Soft skills highlighted include friendliness, patience, compassion, dignity, respect and emotional support during stressful times. Negative feedback is limited, but a few reviews suggest some clients had to request updates themselves or wanted faster responses, indicating occasional communication delays.

Professional service
Kept updated
Quick response
Friendly team
Clear communication
Excellent advice
Quick outcome
Patient understanding
Dignity and respect
Compassionate support

ReviewSolicitors Review List

Profile image of Gareth Jones

Gareth Jones

Exceptional service

Needed my will updated and with the help of Alice & Aleesha it was done in no time would definitely recommend this company and if needed would use them again.

0
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Profile image of Dave

Dave

Moving Home at 70!!

Having to re enter the property buying market after divorce was pretty daunting. Needed a solicitor for both the divorce process plus conveyancing. Selected HPJV because I liked their website information and reviews. I have been delighted with their services in both facets.

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0
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Fiona

Fantastic service and support

I had the help of Lois Jones at hpjv while buying my first home. Lois was so helpful and patient with me when I asked naive first time buyer questions. Lois’ attention to detail was invaluable when identifying missed information from the vendor and resolving potentially difficult situations. I don’t think I could have seen the process through with anyone less patient and professional

0
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Profile image of Carolyn

Carolyn

SUPERB! ⭐️⭐️⭐️⭐️⭐️

HPJV were simply excellent in assisting a vulnerable adult navigate the police processes and investigation. As well as Colin Smith, Cameron Shaw, a young trainee lawyer went out of his way to respond in a professional and timely manner to answer all our questions. What an asset to HPJV he is! He will no doubt go far! Watch this space!

A representative from Hpjv Solicitors Ltd responded to this review

Thank you for taking the time to provide such an amazing review. Delivering an excellent service is of paramount importance to all our staff, and we will ensure that your kind words are shared with Cameron and Colin . We look forward to assisting you with any legal matters in the future.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Dan

Dan

Housing & Property

House sale

Superb to deal with. I was kept informed. Process was quick. Great value and really nice people to deal with. I would highly recommend.

A representative from Hpjv Solicitors Ltd responded to this review

Thank you for taking the time to provide such an amazing review. Delivering an excellent service is of paramount importance to all our staff, and we will ensure that your kind words are shared with the team. We look forward to assisting you with any legal matters in the future.

0
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of Jess

Jess

Family Law

Family Law

Rhian was amazing from start to finish, she was incredibly knowledgeable and professional but also kind, caring and supportive. I had over a year's worth of support and couldn't have done it without Rhian, at every stage of the process she kept me well informed and was able to answer any queries I had with ease.

0
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Allan Dunsmuir

Criminal Law

At an extremely difficult time for me, Daniel Heirene provided a solid professional service which helped me through this with a positive outcome. I was kept up to date and when I requested an update, he was quick to respond and obtain a response from the officer in the case. Overall a very positive service from Daniel. Thank you. Allan Dunsmuir

0
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Profile image of Jodie

Jodie

Family Law

My case was opened very quickly and it was easy to make contact to request the help I needed. The whole team were very friendly, professional and communicated with me efficiently throughout. Jayne took time to listen to my concerns as well as provide excellent advice and support. Information was always communicated clearly and I was able to ask question. The friendly service relived a lot of stress I was going through and through excellent standards of support my case was dealt with quickly, effectively and a positive outcome was achieved. Overall I had a positive experience and I highly recommend the service.

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Anonymous

Criminal Law

Very happy with my quick outcome always very reliable Ben is thanks allot

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James

Criminal Law

He was absolutely brilliant and professional, spoke to me with dignity and respect. Couldn’t of asked for anyone better.

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