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Thackray Williams LLP

4.9 | 119 Reviews 119 Reviews | Wills, Trusts & Probate
778 Total Company Reviews info icon Wills, Trusts & Probate | info icon 778 Total Company Reviews Wills, Trusts & Probate | info icon 778 Total Company Reviews

T Bromley, 15 - 17 London Road, Bromley, Kent, BR1 1DE

Accepting new clients

T Bromley, 15 - 17 London Road, Bromley, Kent, BR1 1DE

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 484869

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Thackray Williams LLP Review Scores & Client Satisfaction Overview

4.9
Excellent
95%
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.7/5

Accreditations

Thackray Williams LLP are accredited by

Wills and Inheritance Quality Scheme accreditation awarded to Thackray Williams LLP
Lexcel - excellence in legal practice management and client care accreditation awarded to Thackray Williams LLP
Family Law accreditation awarded to Thackray Williams LLP

Description

As a leading law firm in the Southeast covering Kent and London, Thackray Williams is a full-service law firm offering services to individuals, families and business from its offices in Bromley, the City of London, Sevenoaks, and West Wickham. Thackray Williams is a modern law firm that likes to do things differently, with innovation at the heart of everything it does, and an ethos of putting people first. The firm’s reputation is reinforced by over 600 five-star reviews on Review Solicitors, as well as recognition in the prestigious Legal 500 and Chambers legal directories. Additionally, Thackray Williams holds the LEXCEL Practice Management Standard accreditation, a mark of excellence awarded to a select group of law firms.

Rankings by area of expertise

The rankings below show the areas of expertise that Thackray Williams LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Thackray Williams LLP Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
13% above
national average
95%+
Success
Rate
17% above
national average
95%+
Would
Recommend
18% above
national average
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Thackray Williams LLP are accredited by

Wills and Inheritance Quality Scheme accreditation awarded to Thackray Williams LLP
Lexcel - excellence in legal practice management and client care accreditation awarded to Thackray Williams LLP
Family Law accreditation awarded to Thackray Williams LLP

Description

As a leading law firm in the Southeast covering Kent and London, Thackray Williams is a full-service law firm offering services to individuals, families and business from its offices in Bromley, the City of London, Sevenoaks, and West Wickham. Thackray Williams is a modern law firm that likes to do things differently, with innovation at the heart of everything it does, and an ethos of putting people first. The firm’s reputation is reinforced by over 600 five-star reviews on Review Solicitors, as well as recognition in the prestigious Legal 500 and Chambers legal directories. Additionally, Thackray Williams holds the LEXCEL Practice Management Standard accreditation, a mark of excellence awarded to a select group of law firms.

Rankings by area of expertise

The rankings below show the areas of expertise that Thackray Williams LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Thackray Williams LLP

Meet the team of Thackray Williams LLP

Contact & Locations - Thackray Williams LLP

Opening hours

Monday 09:00–17:30
Tuesday 09:00–17:30
Wednesday 09:00–17:30
Thursday 09:00–17:30
Friday 09:00–17:30
Saturday (Closed)
Sunday (Closed)

T Bromley, 15 - 17 London Road, Bromley, Kent, BR1 1DE

Reviews

4.9 /5 119 Reviews
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Clients say

What clients say about Thackray Williams LLP

Clients praise the firm’s conveyancing, family law, wills & probate, lease extensions and settlement agreement expertise, noting deep legal knowledge, efficiency and strong technical skills. Valued soft skills include clear, prompt communication, professionalism, responsiveness, patience, empathy and a calming, supportive manner. Reviewers highlight attention to detail, proactive problem‑solving, transparent fees and a client‑focused, dependable approach that reduces stress and achieves timely outcomes.

excellent communication
very professional
knowledgeable team
efficient service
friendly staff
prompt responses
attention to detail
proactive approach
helpful guidance
highly recommend

ReviewSolicitors Review List

Profile image of David L

David L

Verified
Housing & Property

Professional

Very professional, friendly ,helpful and efficient. kept informed during the whole process. Andrew assisted by claire were excellent. Would highly recommend.

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John Gunn

Verified

Review of will

Excellent apart from the review process which is a bit OTT

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A representative from Thackray Williams LLP responded to this review

Thank you for taking the time to leave your review Mr Gunn, it's good to know that the service you received from Mitchell was excellent. And yes, process can be a little time consuming, and perhaps perceived as OTT, but important for sure.

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Margaret C.

Housing & Property

House sale

I used Thackray Williams for my house sale following a separate house purchase which they dealt with successfully. being local made it easier as I'm not not confident on-line. They were always polite and helpful.

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A representative from Thackray Williams LLP responded to this review

Thank you for taking the time to leave a review Margaret, and for the 5-Stars. Your comments are invaluable. It’s wonderful too, to hear that our 'local presence' made things easier for you, and that you found Andrew and the team helpful throughout your property sale and purchase. Thank you for choosing Thackray Williams.

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Klaudia Sujecka

Verified
Housing & Property

Professional and efficient

I had a very positive experience with my conveyancing solicitors. They were professional, efficient, and kept me well-informed throughout the entire process. Any questions I had were answered promptly and clearly, which made everything much less stressful. Their attention to detail and dedication really stood out, and I felt confident that everything was handled properly. We're so grateful for all their hard work and assistance.

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A representative from Thackray Williams LLP responded to this review

Thank you for taking the time to write a review and for your 5-Stars Ms Sujecka. It’s so good to hear that you had such a positive experience with Danielle and Melanie. Moving house is famously stressful, so we’re delighted that the ladies’ attention to detail, and dedication, made the process so much smoother for you. Enjoy your new home.

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Anonymous

Verified
Housing & Property

Excellent service from Danielle Wenlock and Melanie Tomkins

Danielle and Melanie helped us with our own conveyancing 3 years ago and were excellent then and that is why I asked them to help me with the selling of my late mothers property. They were both very kind and understanding. Responded to emails out of hours and all communications were clear and prompt. Would throughly recommend them both.

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A representative from Thackray Williams LLP responded to this review

Thank you so much for your kind words and for choosing to work with Danielle and Melanie again; and more especially with regards to your late mother’s property, such difficult times. Being there for our clients is so important, and it's good to know that we could make the process just that little bit easier for you. Wishing you all the best.

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Other Reviews

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Carol Cadman

Carol

My appointment was very professional and informative, took time to listen to me, learnt a lot, the after service was amazing, in particular the letter covering my meeting, was very impressed with the service, real value for money.

A representative from Thackray Williams LLP responded to this review

Thank you for taking the time to leave your comments Ms Cadman and for the 5 Stars. It’s important to us, that our clients feel 'heard and well-informed'. It’s good to know too, that you felt that you received value for money and that your experience was positive.

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Ash

Ash

I had Lee-Ann Diaz as my solicitor dealing with an intestate matter. What an amazing experience and person to deal with. Always easy to contact, her replies were always very prompt and informative. If I could give 10 stars I would!! Thank you Lee-Ann 🙏🙏

Thank you for taking the time to leave a review Ash, it's very much appreciated. It's great to hear that you had such a positive experience working with Lee-Ann Diaz. Dealing with intestate matters can often be a complex and emotional journey, so it is heartening to know that Lee-Ann’s prompt communication and informative approach made a difference for you. We take great pride in being accessible to our clients, and your '10-star' feedback is a brilliant testament to Lee-Ann’s dedication. Thank you.

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Susan

Wills, Trusts & Probate

Susan

Lee-Ann Diaz provided an excellent service today regarding certifying documents and answering questions regarding probate. Thank you. Highly recommended.

A representative from Thackray Williams LLP responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Brian

Wills, Trusts & Probate

Brian

Very helpful in getting an appointment regarding will and possible probate needed.

A representative from Thackray Williams LLP responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Will

Will

Buying a flat in London is difficult enough in 2021. With changing regulations, cladding certificates, COVID considerations etc. Unfortunately, the process can be made far more difficult by a lawyer who: you can't get a hold of; doesn't appear to know any specifics about your case even seconds after being reminded of them; misspells important sections of the contract you've been waiting months for. On a positive note: buyer and seller alike can find common ground in their pitiful experience with your lawyer, the resulting conversations of mutual exasperation can provide a bonding experience to mellow tense negotiations. Your wider family and friends, like mine, may also add the term 'Kevin Gauntlett' to their vocabulary, and begin using it as a verb in its own right in colloquial conversation: e.g. "sorry for Kevin Gauntlett-ing you like that". Thackray Williams used to be an exemplary solicitors, indeed it may still be, but if you find yourself picking up /this/ gauntlet, prepare yourself to be billed for a long journey of frustration.

A representative from Thackray Williams LLP responded to this review

We are sorry you felt your matter wasn’t dealt with in the right manner, we deal with a wide range of clients on a daily basis from individuals to businesses and pride ourselves on giving an excellent service to all. If you wish to discuss this matter further please email the details across to info@thackraywilliams.com

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Reviews

4.9 /5 778 Reviews
Filter your results
Star rating
Review Source

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Clients say

What clients say about Thackray Williams LLP

Clients praise the firm’s conveyancing, family law, wills & probate, lease extensions and settlement agreement expertise, noting deep legal knowledge, efficiency and strong technical skills. Valued soft skills include clear, prompt communication, professionalism, responsiveness, patience, empathy and a calming, supportive manner. Reviewers highlight attention to detail, proactive problem‑solving, transparent fees and a client‑focused, dependable approach that reduces stress and achieves timely outcomes.

excellent communication
very professional
knowledgeable team
efficient service
friendly staff
prompt responses
attention to detail
proactive approach
helpful guidance
highly recommend

ReviewSolicitors Review List

Profile image of David L

David L

Verified
Housing & Property

Professional

Very professional, friendly ,helpful and efficient. kept informed during the whole process. Andrew assisted by claire were excellent. Would highly recommend.

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Tony Bradman

Verified
Housing & Property

Review of sale and purchase

Danielle and Melanie acted on our behalf with conveyancing on our attempted sale of our house and purchase of another. It fell through in the end, but we were very happy with their work and would definitely recommend them.

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J

Verified
Housing & Property

Buying & selling

My recent experience with Thackray Williams LLP involved working with Liz and Robyn. They were friendly, attentive and helpful at every step. Knowing they were on the case and had our back throughout the complexities of buying and selling was a blessing.

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Anonymous

Verified
Employment

Professional and personable

I was recently recommended Lydia at Thackeray Williams for advice and support with a settlement agreement. Lydia was fantastic. A true expert, she explained all the legal terminology in simple terms, gave recommendations for improvements and led the negotiations on my behalf to a positive outcome. Thank you

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A representative from Thackray Williams LLP responded to this review

Thank you for taking the time you leave your 5-Star review. We're delighted to hear that Lydia provided you with the expert guidance and support you needed during your settlement agreement. Thank you too for acknowledging her expertise and clarity whilst navigating your negotiations. It's appreciated.

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Lesley Moore

Verified

Flat Sale

Very professional service - would recommend

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A representative from Thackray Williams LLP responded to this review

Thank you for leaving your 5-Star review Ms Moore. It's great to know that you received a very professional service from Melanie. Feedback is so important.

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Other Reviews

Profile image of Sam Payne

Sam Payne

Sam

We had a very positive experience with Danielle and Melanie, who handled our case with professionalism, care and attention throughout. After previously having poor experiences with other solicitor firms, their personalised and high-quality service was a breath of fresh air. The purchase and sale case was complex and constantly evolving, but they remained responsive, knowledgeable and committed from start to finish. We always felt supported and well-advised and they ultimately got the job done. I would highly recommend their services to anyone looking for reliable and client-focused solicitors. We are very grateful and highly reccomend Danielle and Melanie.

A representative from Thackray Williams LLP responded to this review

Thank you for the wonderful feedback Sam and for your 5-Stars. We're so pleased that Danielle and Melanie could provide the professional, personalised service you clearly deserved after your previous experiences elsewhere. Complex cases require a lot of moving parts, and we’re glad their dedication helped navigate those challenges smoothly for you.

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Carol Cadman

Carol

My appointment was very professional and informative, took time to listen to me, learnt a lot, the after service was amazing, in particular the letter covering my meeting, was very impressed with the service, real value for money.

A representative from Thackray Williams LLP responded to this review

Thank you for taking the time to leave your comments Ms Cadman and for the 5 Stars. It’s important to us, that our clients feel 'heard and well-informed'. It’s good to know too, that you felt that you received value for money and that your experience was positive.

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Jonathan Capon

Jonathan

Myself and immediate neighbours entered into a sale of part of our gardens to a developer. We instructed Thackray Williams and a Partner, Amit Bhangham, was our point of contact. Amit was knowledgeable, always approachable, professional and ensured we were all kept informed as the deal progressed. I would not hesitate to recommend TW and, if commercial property related, Amit Bhangham. Thank you Amit....you got us there!

A representative from Thackray Williams LLP responded to this review

Thank you for taking the time to leave your review Mr Capon and for the 5-Stars. It's good to know that Amit provided the knowledge and professional support needed, for your garden sale. Keeping all parties informed and remaining approachable, and accessible throughout, especially in a multi-neighbour transaction, is super important.

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B K (Nick)

A client

Best law-firm ever used Zoe & Abbie there were most helpful through the process.

A representative from Thackray Williams LLP responded to this review

What super feedback B K (Nick), thank you! Delighted too that we're the 'best firm you’ve ever used'. Praise indeed. Zoe and Abbie will be very happy to hear that their support made such a difference.

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Tania

Tania

I have just completed on the sale of my home, Stephanie Sculley and Claire Grice supported me during this process and I was very pleased with their support. My home sale was slightly more complicated than most as I had already moved out of the UK when we were in the final stages leading up to completion. Yet even being literally on the other side of the world Stephanie provided me at all times with clear communication, good market insight, and excellent coaching. Selling a house at the best of times is incredibly stressful, to work with Stephanie and her team meant I removed as much as the stress and drama out of the process which was possible. Thank you

A representative from Thackray Williams LLP responded to this review

Thank you for your wonderful review Tania. We're so pleased that Stephanie and Claire could provide the 'stress-free' support you needed, even from the other side of the world. Clear communication is vital, and all the more so, when working across different time zones. It's good to hear too, that Stephanie's coaching helped you reach a smooth completion. Best of luck with your new chapter.

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