Jackson Lees Group Ltd logo

Jackson Lees Group Ltd

4.7 | 139 Reviews 139 Reviews | Joint Wills
1,277 Total Company Reviews info icon Joint Wills | info icon 1,277 Total Company Reviews Joint Wills | info icon 1,277 Total Company Reviews

3rd Floor, Walker House, Exchange Flags, Liverpool, Merseyside, L2 3YL

Accepting new clients

3rd Floor, Walker House, Exchange Flags, Liverpool, Merseyside, L2 3YL

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 567726

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Jackson Lees Group Ltd |
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Jackson Lees Group Ltd Review Scores & Client Satisfaction Overview

4.7
Excellent
95%
Value for
Money
Value for money: 95%
12% above
national average
95%
Success
Rate
Satisfied with outcome: 95%
95%
Would
Recommend
Would recommend to friends and family: 95%
14% above
national average
Communication 4.7/5
Initial Impressions 4.7/5
Approachability 4.7/5
Documentation Accuracy 4.7/5
Legal Knowledge 4.7/5
Value for money 4.7/5

Accreditations

Jackson Lees Group Ltd are accredited by

Criminal Litigation accreditation awarded to Jackson Lees Group Ltd
Mental Health accreditation awarded to Jackson Lees Group Ltd
Clinical Negligence accreditation awarded to Jackson Lees Group Ltd
Trading names:
• Jackson Lees Group
• Broudie Jackson Canter
• Jackson Lees

Description

Located at Walker House in Liverpool city centre, Jackson Lees Group's head office is home to our award-winning team of solicitors. We provide trusted legal advice to individuals, families and businesses, delivering excellent client service and support tailored to each client's needs.

Rankings by area of expertise

The rankings below show the areas of expertise that Jackson Lees Group Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Jackson Lees Group Ltd Review Scores & Client Satisfaction Overview

4.7
Excellent
93%
Value for
Money
Value for money: 93%
10% above
national average
95%
Success
Rate
Satisfied with outcome: 95%
13% above
national average
95%
Would
Recommend
Would recommend to friends and family: 95%
14% above
national average
Communication 4.7/5
Initial Impressions 4.7/5
Approachability 4.7/5
Documentation Accuracy 4.7/5
Legal Knowledge 4.7/5
Value for money 4.7/5

Accreditations

Jackson Lees Group Ltd are accredited by

Criminal Litigation accreditation awarded to Jackson Lees Group Ltd
Mental Health accreditation awarded to Jackson Lees Group Ltd
Clinical Negligence accreditation awarded to Jackson Lees Group Ltd
Trading names:
• Jackson Lees Group
• Broudie Jackson Canter
• Jackson Lees

Description

Located at Walker House in Liverpool city centre, Jackson Lees Group's head office is home to our award-winning team of solicitors. We provide trusted legal advice to individuals, families and businesses, delivering excellent client service and support tailored to each client's needs.

Rankings by area of expertise

The rankings below show the areas of expertise that Jackson Lees Group Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Housing & Property 1 / 2
Wills, Trusts & Probate 1 / 2
Family Law 1 / 4
Employment 1 / 5
Commercial Property 1 / 3
Personal Injury 1 / 4
Clinical Negligence 1 / 6
Immigration 1 / 4
Land Law 1 / 5
Company & Commercial 1 / 6
Court of Protection and Deputyship 1 / 6
Welfare & Benefits 1 / 7
Consumer 1 / 5
Crime/ Criminal Defence 1 / 9
Dispute Resolution 1 / 3
Litigation 1 / 4
Private Client Law 1 / 2
Actions against the police 1 / 2
Child Law 1 / 6
Compliance Law 1 / 2
Contract Law 1 / 5
Injunctions Law 1 / 4
Notary 1 / 2
Nuisance Law 1 / 2
Appeals Law 1 / 31
Asset Management 1 / 3
Auction Law 1 / 3
Bribery and Corruption Law 1 / 3
Business Law 1 / 3
Care Law 1 / 2
Civil Law 1 / 1
Civil Rights Law 1 / 7
Class Action Law 1 / 5
Commercial Law 1 / 1
Commercial and Business Law 1 / 3
Company Law 1 / 2
Copyright Law 1 / 2
Corporate Law 1 / 3
Cosmetic Surgery Law 1 / 2
Criminal Law 1 / 3
Cybersecurity and Data Protection Law 1 / 2
Debt and Tax Law 1 / 2
Defamation Law 1 / 2
Digital Law 1 / 2
Disability Law 1 / 5
Discrimination Law 1 / 2
Domestic Violence Law 1 / 4
Driving offences 1 / 3
Drug Law 1 / 1
Education 1 / 1
Elder Law 1 / 5
Energy Law 1 / 3
Enforcement Law 1 / 3
Equality Law 1 / 3
Equity Law 1 / 2
European Law 1 / 1
Evidence Law 1 / 2
Firearms Law 1 / 1
Health and Medical Law 1 / 4
Health and Safety Law 1 / 3
Health and Welfare Law 1 / 1
Healthcare Law 1 / 3
Human rights 1 / 23
Immigration Law 1 / 2
Inheritance Law 1 / 2
Inquest Law 1 / 4
Insurance Law 1 / 2
Intellectual Property Law 1 / 2
International Law 1 / 4
LGBT Law 1 / 2
Legal Aid 1 / 12
Licensing Law 1 / 2
Media Law 1 / 1
Medical Law 1 / 3
Mental Health Law 1 / 2
Money & Tax 1 / 10
National Insurance Law 1 / 3
Occupational Health Law 1 / 1
Pensions Law 1 / 3
Prison Law 1 / 11
Privacy Law 1 / 4
Professional Negligence 1 / 9
Regulations 1 / 5
Road Traffic Law 1 / 2
Sports Law 1 / 2
Terrorism Law 1 / 1
Tort Law 1 / 5
Weapon Law 1 / 2
Local 1 / 9
Housing & Property 632 / 4,697
Wills, Trusts & Probate 473 / 3,711
Family Law 427 / 4,156
Employment 272 / 3,545
Commercial Property 274 / 3,580
Personal Injury 215 / 2,592
Clinical Negligence 107 / 1,220
Immigration 133 / 2,258
Land Law 78 / 1,326
Company & Commercial 197 / 4,048
Court of Protection and Deputyship 50 / 585
Welfare & Benefits 61 / 1,031
Consumer 202 / 4,306
Crime/ Criminal Defence 148 / 2,126
Dispute Resolution 198 / 1,791
Litigation 68 / 922
Private Client Law 54 / 335
Actions against the police 19 / 188
Child Law 80 / 1,645
Compliance Law 62 / 446
Contract Law 68 / 1,415
Injunctions Law 42 / 920
Notary 90 / 861
Nuisance Law 43 / 233
Appeals Law 24 / 850
Asset Management 51 / 391
Auction Law 75 / 292
Bribery and Corruption Law 65 / 409
Business Law 48 / 490
Care Law 36 / 534
Civil Law 23 / 88
Civil Rights Law 4 / 99
Class Action Law 4 / 107
Commercial Law 33 / 212
Commercial and Business Law 30 / 374
Company Law 119 / 959
Copyright Law 74 / 509
Corporate Law 126 / 841
Cosmetic Surgery Law 37 / 147
Criminal Law 55 / 1,013
Cybersecurity and Data Protection Law 136 / 872
Debt and Tax Law 145 / 776
Defamation Law 19 / 270
Digital Law 39 / 294
Disability Law 100 / 599
Discrimination Law 75 / 496
Domestic Violence Law 45 / 896
Driving offences 85 / 630
Drug Law 40 / 266
Education 95 / 419
Elder Law 29 / 325
Energy Law 54 / 352
Enforcement Law 91 / 564
Equality Law 107 / 1,075
Equity Law 105 / 567
European Law 8 / 92
Evidence Law 26 / 182
Firearms Law 19 / 88
Health and Medical Law 8 / 56
Health and Safety Law 66 / 571
Health and Welfare Law 39 / 185
Healthcare Law 28 / 390
Human rights 22 / 952
Immigration Law 41 / 1,178
Inheritance Law 67 / 699
Inquest Law 7 / 54
Insurance Law 97 / 640
Intellectual Property Law 110 / 613
International Law 60 / 372
LGBT Law 32 / 233
Legal Aid 13 / 126
Licensing Law 65 / 495
Media Law 6 / 98
Medical Law 31 / 187
Mental Health Law 14 / 207
Money & Tax 160 / 1,904
National Insurance Law 82 / 413
Occupational Health Law 81 / 422
Pensions Law 86 / 482
Prison Law 9 / 239
Privacy Law 76 / 506
Professional Negligence 79 / 1,280
Regulations 104 / 2,333
Road Traffic Law 64 / 255
Sports Law 52 / 304
Terrorism Law 21 / 147
Tort Law 10 / 140
Weapon Law 15 / 86
National 279 / 11,162

Meet the team of Jackson Lees Group Ltd

Meet the team of Jackson Lees Group Ltd

Contact & Locations - Jackson Lees Group Ltd

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

3rd Floor, Walker House, Exchange Flags, Liverpool, Merseyside, L2 3YL

Reviews

4.7 /5 139 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Jackson Lees Group Ltd

The firm is praised for conveyancing, wills, probate, deputyship, family matters and property transactions, with clients valuing its clear legal advice and thorough handling of complex cases. Reviews highlight strong expertise, efficiency and timely progress, often achieving smooth and stress free outcomes. Clients also appreciate the firm’s soft skills: professionalism, kindness, patience, empathy, courtesy and responsiveness. Staff are described as approachable, reassuring and supportive, with excellent communication, clear explanations and a willingness to keep clients fully informed at every stage.

Clear communication
Professional service
Friendly staff
Prompt responses
Helpful guidance
Kept informed
Efficient process
Supportive approach
Clear explanations
Knowledgeable advice

ReviewSolicitors Review List

Profile image of Yvonne

Yvonne

Wills, Trusts & Probate

Very approachable

Jannina Barker was very approachable & professional. She put me a t ease & made the whole process straight forward. The process was completed swiftly. I was using the free wills scheme (leaving money to a charity), but did not feel this prejudiced the process.

A representative from Jackson Lees Group Ltd responded to this review

Thank you so much for the lovely review, Yvonne! We're glad Jannina was able to provide you with a service you were happy with and that everything ran smoothly.

1
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Katie

Wills, Trusts & Probate

Will and probate enquiries

Really unimpressed with rude and patronising untrained person after requesting callback. Totally unsympathetic following family members recent passing. Assumed I was looking for “free advice”. Would not recommend.

8
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Other Reviews

Profile image of Anonymous

Anonymous

Will preparation

Excellent help with the preparation of my will. All the staff were extremely helpful and considerate. I would certainly recommend them to anyone who asked for advice.

Thank you for your 5-star review. We're glad you were pleased with the support and guidance you received while preparing your will, and that you found our team helpful and considerate throughout. Thank you for recommending us to others who may be looking for legal advice. We'll be sure to share your kind comments with the team. If we can assist you in the future, please don't hesitate to get in touch. Kind regards Nicky Jackson Lees

0
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Anonymous

Our experience at Jackson Lees

when making our will we were very happy with the service we received. we were dealt with in a professional and sensitive way. all options were explained and at no time were we hurried or pressured.

Thank you for your great feedback. We're pleased to hear that you found the matter was dealt with in a professional and sensitive way and that you never felt hurried or pressured. Your comments are greatly appreciated. Kind regards, Lauren Jackson Lees

0
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Profile image of Anonymous

Anonymous

Making a will isn't a problem

Rewriting my will was made easy and painless by the help I was given by Jackson Lees.

Thank you for your 5-star review. We're glad you found updating your will straightforward and that the support and guidance you received made everything easy to understand and manage. Thank you for sharing your feedback. We'll be sure to pass your kind comments on to the team. If we can assist further in the future, please don't hesitate to get in touch. Kind regards Nicky Jackson Lees

0
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Profile image of Mr Brassey

Mr Brassey

Great service

Great service, got the job of will writing done.

Thank you for your 5-star review, Mr Brassey. We're glad you were pleased with the service you received and that you felt the will-writing process was handled smoothly and efficiently. Thank you for taking the time to share your feedback. If you need any assistance in the future, please don't hesitate to get in touch. Kind regards, Nicky Jackson Lees

0
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Profile image of Anonymous

Anonymous

Professional and Prompt Probate Services

Professional, patient and prompt service. Guided through the process each step of the way.

Thank you for your 5-star review. We're glad you were pleased with the professional, patient and prompt support you received. We understand probate can feel overwhelming at times, and we're glad that our team kept you informed and guided you through each step of the process. We'll share your kind words with the team, and if you need any legal assistance in the future, please don't hesitate to get in touch. Best regards, Nicky Jackson Lees

0
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Reviews

4.7 /5 1277 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Jackson Lees Group Ltd

The firm is praised for conveyancing, wills, probate, deputyship, family matters and property transactions, with clients valuing its clear legal advice and thorough handling of complex cases. Reviews highlight strong expertise, efficiency and timely progress, often achieving smooth and stress free outcomes. Clients also appreciate the firm’s soft skills: professionalism, kindness, patience, empathy, courtesy and responsiveness. Staff are described as approachable, reassuring and supportive, with excellent communication, clear explanations and a willingness to keep clients fully informed at every stage.

Clear communication
Professional service
Friendly staff
Prompt responses
Helpful guidance
Kept informed
Efficient process
Supportive approach
Clear explanations
Knowledgeable advice

ReviewSolicitors Review List

Profile image of Simon

Simon

Disgusting woman tried to put words into my mouth

I was arrested on 1st April 2025 after a neighbour dialled 999 and told lies about me. During police interview I was represented by a woman named Beth Walker of BJC who was supposedly there to protect my interests. I discovered later on that this idiotic woman had written in her notes that I had responded to a question from the interviewing police constable with the words "You are not allowed to ask that question!" But guess what? I NEVER said that. The notes accusing me of saying to the police "You are not allowed to ask that question!" were shown to a different solicitor later on to cause me further undeserved embarrassment. When the person who is supposed to be protecting your interests not only tries to put words into your mouth but words that actually sound then it's time to boycott that company - PERMANENTLY. I am absolutely disgusted by this.

A representative from Jackson Lees Group Ltd responded to this review

Thank you for sharing your experience with us Simon. We are truly sorry to hear about the distressing situation you described. Your feedback is very important to us, and we take such matters seriously. We understand how upsetting it must have been to feel misrepresented during such a critical time. At Broudie Jackson Canter, we strive to ensure that our clients' interests are always protected and accurately represented. We would like to investigate this matter further to fully understand the circumstances and to ensure that such issues do not occur in the future. Please contact me directly at client@broudiejacksoncanter.co.uk so we can investigate your concerns in more detail and work towards a resolution. Thank you for bringing this to our attention. We appreciate your patience and hope to have the opportunity to restore your confidence in our firm. Kind regards Nicky Client Experience Manager Broudie Jackson Canter

2
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Profile image of Yvonne

Yvonne

Wills, Trusts & Probate

Very approachable

Jannina Barker was very approachable & professional. She put me a t ease & made the whole process straight forward. The process was completed swiftly. I was using the free wills scheme (leaving money to a charity), but did not feel this prejudiced the process.

A representative from Jackson Lees Group Ltd responded to this review

Thank you so much for the lovely review, Yvonne! We're glad Jannina was able to provide you with a service you were happy with and that everything ran smoothly.

1
Collected on: ReviewSolicitor collection source logo
Profile image of Mehmet Yigit

Mehmet Yigit

Housing & Property

Very Satisfied with Jackson Lees

I worked with Lucy Joel of Jackson Lees to buy my first home. She has been absolutely professional at every step of the way. She explains everything clearly, gives frequent updates on the status/progress of the process and always answers her e-mails. Everything was very smooth from the initial explanation of the process to exchange of contracts and completion. Lucy worked extra-hard to make sure that I got the keys on the agreed date and always kept me in loop. The purchase was completed quite quickly with no hassle. I cannot think of anything else she could have done differently, everything was done very efficiently. I would recommend Lucy to my family and friends with ease.

A representative from Jackson Lees Group Ltd responded to this review

Thanks for your 5 star review. We're delighted that Lucy and the team were able to ensure the purchase of your first property ran smoothly and efficiently. Congratulations! We wish you every happiness in your new home.

1
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joevans27

Trying to screwYou over

Never did what they said they would do ( get the videos of me being smashed up by the police DAR) If I signed their form for legally aid. I have this in reordered call. I feel they were just buying the police time. Be wary

3
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Profile image of Paul

Paul

Refund request

We request a refund from this company for a service that was no longer needed. The process of recovering a refund was unnecessarily long and frustrating (2 weeks) Jackson-lee have the tech to take your money in the blink of an eye, but a refund isn’t so straight forward. I will NOT use or recommend this company in the future.

5
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Other Reviews

Profile image of Mrs Thongbua

Mrs Thongbua

Recommends

Good service

Thank you for your 5-star review, Mrs Thongbua. We’re glad you were pleased with the service you received. If there’s anything further we can assist you with, please don’t hesitate to get in touch.Kind regards, Nicky Jackson Lees

0
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Anonymous

Courtprotectionforme

Really helpful and professional. Kept me informed of progress

Thank you for your 5-star review. We’re glad you were pleased with the helpful and professional service you received and the high level of communication throughout. We’ll be sure to share your kind comments with the team, and we’d be happy to help if you need any legal assistance in the future. Kind regards Nicky Jackson Lees

0
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Profile image of Mr Turnbull

Mr Turnbull

Fantastic service from Michelle !!

The legal service provided was professional, efficient, clearly communicated and from a price point of view, very competitive. I would single out Michelle Lancaster Lyness who was extremely knowledgeable, patient, kind and supportive throughout my legal journey. Thank you Michelle

Thank you for your 5-star review, Mr Turnbull. We’re glad you were pleased with the professional and efficient service you received, and that Michelle’s knowledge, patience and supportive approach helped you throughout. We’ll be sure to pass on your lovely comments to her, and f you need legal support again in the future, please do get in touch. Kind regards Nicky Jackson Lees

0
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Profile image of Anonymous

Anonymous

Settlement Agreement

Efficient and professional

Thank you for your 5-star review. We’re glad you were happy with the professional and efficient service provided. We’ll share your feedback with the team, and please don’t hesitate to get in touch if we can assist you again in the future. Kind regards Nicky Jackson Lees

0
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Profile image of Ms Hughes

Ms Hughes

Recommends

Efficient and friendly

Thank you for your 5-star review, Ms Hughes. We’re glad you were pleased with the friendly and efficient service you received. We’ll be sure to share your comments with the team, and if you need any legal assistance in the future, we’ll be happy to help. Kind regards Nicky Jackson Lees

0
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