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Pepperells Ltd

4.9 | 111 Reviews 111 Reviews | Consumer
3,833 Total Company Reviews info icon Consumer | info icon 3,833 Total Company Reviews Consumer | info icon 3,833 Total Company Reviews

100 Alfred Gelder Street, Hull, North Humberside, HU1 2AE

Accepting new clients

100 Alfred Gelder Street, Hull, North Humberside, HU1 2AE

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 636188

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Pepperells Ltd |

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Pepperells Ltd Review Scores & Client Satisfaction Overview

4.9
Excellent
92%
Value for
Money
Value for money: 92%
95%+
Success
Rate
Satisfied with outcome: 95%+
95%+
Would
Recommend
Would recommend to friends and family: 95%+
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.9/5
Value for money 4.6/5

Accreditations

Pepperells Ltd are accredited by

Children Law accreditation awarded to Pepperells Ltd
Family Law Advanced accreditation awarded to Pepperells Ltd
Criminal Litigation accreditation awarded to Pepperells Ltd

Description

Pepperells Solicitors are a dynamic and growing law firm. If you need a modern approachable law firm, then Pepperells are the right choice for you. We deliver the highest standards of service to our clients with a personal touch. The legal sector is constantly changing, and our team of lawyers have the skills, experience and judgement to deliver the outcomes that our clients require in a speedy and cost-effective manner. We offer a wide range of services and can deal with most types of legal work both for the individual and also for complex business requirements.

Rankings by area of expertise

The rankings below show the areas of expertise that Pepperells Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Pepperells Ltd Review Scores & Client Satisfaction Overview

4.8
Excellent
95%
Value for
Money
Value for money: 95%
12% above
national average
95%+
Success
Rate
Satisfied with outcome: 95%+
16% above
national average
95%+
Would
Recommend
Would recommend to friends and family: 95%+
16% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.7/5

Accreditations

Pepperells Ltd are accredited by

Children Law accreditation awarded to Pepperells Ltd
Family Law Advanced accreditation awarded to Pepperells Ltd
Criminal Litigation accreditation awarded to Pepperells Ltd

Description

Pepperells Solicitors are a dynamic and growing law firm. If you need a modern approachable law firm, then Pepperells are the right choice for you. We deliver the highest standards of service to our clients with a personal touch. The legal sector is constantly changing, and our team of lawyers have the skills, experience and judgement to deliver the outcomes that our clients require in a speedy and cost-effective manner. We offer a wide range of services and can deal with most types of legal work both for the individual and also for complex business requirements.

Rankings by area of expertise

The rankings below show the areas of expertise that Pepperells Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Pinned Reviews

Profile image of Anonymous

Anonymous

Verified
Commercial Property

Purchase of commercial property

Extremely impressed with the service provided at every stage of the process. Communication was clear and timely, and we were always kept updated on progress. We would not hesitate to recommend Jessica to anyone looking for reliable and supportive legal services.

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Leah Bulmer

Verified
Child Law

Amazing

I was supported and give advice in a way I thought nobody would help me with I was support how i should’ve been , I’d like to say Emily did a good job and was very very helpful in all matters

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Meet the team of Pepperells Ltd

Meet the team of Pepperells Ltd

Contact & Locations - Pepperells Ltd

Opening hours

Monday 07:00–17:30
Tuesday 07:00–17:30
Wednesday 07:00–17:30
Thursday 07:00–17:30
Friday 07:00–17:30 (Open)
Saturday 09:00–13:00
Sunday (Closed)

100 Alfred Gelder Street, Hull, North Humberside, HU1 2AE

Reviews

4.9 /5 111 Reviews
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Rating

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Clients say

What clients say about Pepperells Ltd

Clients praise the firm for expertise in family law, conveyancing, wills, probate, property matters and dispute resolution, with strong support on urgent and complex cases. Reviewers value the clear legal advice, practical guidance and efficient handling of matters from start to finish. Soft skills repeatedly highlighted include professionalism, approachability, empathy, patience and reassurance. The team is also described as responsive, proactive, knowledgeable and thorough, with excellent communication that keeps clients informed and reduces stress throughout the process.

Clear communication
Professional service
Helpful advice
Kept informed
Friendly staff
Prompt responses
Efficient process
Supportive guidance
Knowledgeable team
Easy process

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Anonymous

Verified
Consumer

Dispute

Helpful advice at first appointment. unfortunately I could not continue with my case as circumstances changed

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A representative from Pepperells Ltd responded to this review

Thankyou for your review. We appreciate the positive feedback you have given us, and we look forward to working with you in the future should you need us to do so.

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Anonymous

Verified
Consumer

Grave Transfer

Smart and efficient. Punctual and courteous

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A representative from Pepperells Ltd responded to this review

Thankyou for your review and for choosing Pepperells. We will be happy to assist you again in the future should you need us to do so.

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Stuart,

Verified
Consumer

Traffic and parking fines regarding cloned vehicle

The support and confidence they gave me is second to none

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A representative from Pepperells Ltd responded to this review

Thankyou for your review. We value your feedback and will ensure it is passed onto Rebecca and the team. We would like to thank you for choosing Pepperells and will be happy to assist you in the future should you need us to do so.

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Orson Haelsner

Verified
Consumer

Best advisor ever

He was patient with me and explained me about the issue and what was the best decision.

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A representative from Pepperells Ltd responded to this review

Thankyou for your review. We will ensure that your feedback is passed onto Simon and the team. We would like to thank you for choosing Pepperells and will be happy to assist you in the future should you need us to do so.

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Gladys

Verified
Consumer

Review

We were very happy with the service we received working with Simon Davies on our house purchase. He was very professional and pleasant to talk to. Clearly answered all our questions and doubts we had. We highly recommend him.

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A representative from Pepperells Ltd responded to this review

Thankyou for your review. It is great to hear that you are pleased with the results, and we look forward to working with you in the future should you need us to do so.

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Other Reviews

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Little Acorns

Consumer

Little

excellent service. Very understanding and gave great advice.

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A representative from Pepperells Ltd responded to this review

Thankyou for your review. We are appreciate your feedback and will be happy to assist you in the future.

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Ginny Robinson

Consumer

Ginny

Becky took on our case when other local solicitors shied away. We are most grateful that she did as she has helped us find a way forward when things seemed bleak. She is very professional, friendly and pragmatic. Thank you Becky for sticking with us!

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A representative from Pepperells Ltd responded to this review

Thankyou for your review. We appreciate the feedback you have given and will ensure this is passed onto Becky and the team. We would like to thankyou for choosing Pepperells and look forward to assisting you in the future.

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Hayley Harling

Consumer

Hayley

Becky was wonderful! She was very quick in responding, open and honest when answering any questions I had and reassured me where required. A polite and professional lady whom I would recommend.

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A representative from Pepperells Ltd responded to this review

Thankyou for your review. We value your feedback and will ensure it is passed onto Becky and the team. Thankyou for choosing Pepperells.

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Michaela Page

Consumer

Michaela

In January this year I purchased a car from a dealership. The car did not meet satisfactory standards and the dealership was refusing me my consumer rights under the 30 day right to return. I contacted Pepperells and was quickly given an appointment with Leah Kelly (Associate Solicitor). Leah was amazing, she listened carefully, and understood my situation. Leah issued a Letter Before Action to the dealership, unfortunately, they didn't respond. However, Leah and her colleague Selin (Trainee Solicitor) did not give up and managed to arrange a meeting with the dealership to rectify the situation. The meeting was a success and I now have a new car I am happy with. I would highly recommend Pepperells Solicitors. Both Leah and Selin provided great service. I am extremely grateful for their assistance.

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A representative from Pepperells Ltd responded to this review

Thank you for sharing your feedback Michaela. I will pass your comments into Leah and the team.

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Laura

Consumer

Laura

Excellent service from Simon Davies, who was knowledgeable, professional & personable throughout. He was entirely transparent around budget & advice and the communication was very consistent, never needed to chase anything & was kept informed wherever necessary. Would highly recommend Simon in a heartbeat!

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A representative from Pepperells Ltd responded to this review

Thankyou for your review. Its great to hear the feedback you have given for Simon and we will ensure this is passed on to him. Thankyou for choosing Pepperells.

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Reviews

4.8 /5 3833 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Pepperells Ltd

Clients praise the firm for expertise in family law, conveyancing, wills, probate, property matters and dispute resolution, with strong support on urgent and complex cases. Reviewers value the clear legal advice, practical guidance and efficient handling of matters from start to finish. Soft skills repeatedly highlighted include professionalism, approachability, empathy, patience and reassurance. The team is also described as responsive, proactive, knowledgeable and thorough, with excellent communication that keeps clients informed and reduces stress throughout the process.

Clear communication
Professional service
Helpful advice
Kept informed
Friendly staff
Prompt responses
Efficient process
Supportive guidance
Knowledgeable team
Easy process

ReviewSolicitors Review List

Profile image of Vick

Vick

Accident that wasn’t my fault

Joe was given the job of my duty solicitor for what was the worst time of my life. Never been in a police car or a police station or interviewed under caution. I was so worried even though I’d done nothing wrong. Joe was so calm and professional and made sure so was ok and calm. Reassured me and gave me the best advice. After the interview he stayed behind with me and went through things again reassuring me. Letting me know if anything else comes back but he didn’t think it would that I can contact him anytime.. Joe was really thorough and great service would definitely use him again but hoping I don’t need to.

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Jenny Robinson

Commercial Property

Letting agent dispute

Selin was superb from our initial discussion throughout my case. Her guidance and communication was excellent, highly professional whilst being empathetic. I have no hesitation in recommending her. Thank you, Selin.

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this review

A representative from Pepperells Ltd responded to this review

Thankyou for your review Jenny. We appreciate your positive feedback and will ensure this is passed onto Selin. We would like to thank you for choosing Pepperells and look forward to assisting you in the future should you need us to do so.

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Terry

Housing & Property

House Purchase

I recently purchased my first home. I had Chloe Knight as my solicitor and she was amazing. Would always respond within a timely manner, was very helpful with any questions I had to ask and made purchasing a home somewhat enjoyable. I couldn't recommend Chloe / Pepperells enough. Thank you Chloe, you was the best.

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this review

A representative from Pepperells Ltd responded to this review

Thankyou for your review. We are happy to hear that you would recommend Chloe and Pepperells. We will ensure your feedback is passed onto Chloe and look forward to assisting you in the future.

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Anonymous

Verified
Business Law

Lease

Rebecca has given a lot of advice and help throughout the process, with clear information and next steps

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A representative from Pepperells Ltd responded to this review

Thankyou for your review. We pass your comments onto Rebecca and look forward to assisting you in the future.

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Janet Warren

Verified
Family Law

Professional and Kind

The experience of family court itself was the worst possible period of my life - however, having Philippa and Nichola on my side provided me with the framework I needed to make it through. I received good care and support, along with sound legal advice and assistance with all legal matters surrounding multiple and lengthy court hearings. The advice included honest conversations about my case - where I was able to ask any questions I had, and shared any worries or concerns. I don't envy anyone finding themselves in a family court situation, but if you do, then you really need a solid team behind you. I fully and wholeheartedly recommend both Philippa and Nicola. I also thank them for the support and compassion they showed me during our time - and of course, the sound legal advice that I received throughout the whole process.

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A representative from Pepperells Ltd responded to this review

Thankyou for your review. We are so pleased to hear how you were supported by Nichola and Phillipa and will ensure your comments are passed onto them. Thankyou for choosing Pepperells.

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Other Reviews

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Sabina Brahimi

Housing & Property

Sabina

Really good experience, my solicitor Malcolm was really helpful and guided me throughout the entire process keeping me informed at all times.

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this review

A representative from Pepperells Ltd responded to this review

Thankyou for your review. It is great to hear about the experience you had with Malcolm and that he guided you through the process. We would like to thank you for choosing Pepperells and will be happy to assist you in the future.

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Little Acorns

Consumer

Little

excellent service. Very understanding and gave great advice.

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this review

A representative from Pepperells Ltd responded to this review

Thankyou for your review. We are appreciate your feedback and will be happy to assist you in the future.

0
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Ginny Robinson

Consumer

Ginny

Becky took on our case when other local solicitors shied away. We are most grateful that she did as she has helped us find a way forward when things seemed bleak. She is very professional, friendly and pragmatic. Thank you Becky for sticking with us!

Legal experts tagged in
this review

A representative from Pepperells Ltd responded to this review

Thankyou for your review. We appreciate the feedback you have given and will ensure this is passed onto Becky and the team. We would like to thankyou for choosing Pepperells and look forward to assisting you in the future.

0
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Glen Gibbins

Child Law

Glen

Emily has been with us as a family from a long standing family matter and remained professional throughout the case both in and out the court room , acting upon urgent matters without delay bringing it to a resolution that put the children first no matter what and got the best possible outcome we could have ever hoped for, a true dedicated professional who has worked tirelessly with the main aim of been child focused and a true credit to family law.

Legal experts tagged in
this review

A representative from Pepperells Ltd responded to this review

Thankyou for your review. Its great to hear how Emily has supported you and your family and we will ensure your feedback is passed onto her. We would like to thankyou for choosing Pepperells and will be happy to assist you in the future should you need us to do so.

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Sean Kelly

Housing & Property

Sean

Chloe at Pepperells was wonderful. She provided prompt, concise and helpful communication throughout the process. Unfortunately the buyer’s solicitor was less than efficient but Chloe kept me informed and updated. It was important to me that everything happened swiftly and smoothly and Chloe ensured that was the case. It was greatly appreciated.

Legal experts tagged in
this review

A representative from Pepperells Ltd responded to this review

Thankyou for your review. Its great to hear about the service you received from Chloe and we look forward to working with you again in the future. Thankyou for choosing Pepperells

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