Pepperells Ltd logo

Pepperells Ltd

4.8 | 1550 Reviews 1,550 Reviews | Conveyancing
3,805 Total Company Reviews info icon Conveyancing | info icon 3,805 Total Company Reviews Conveyancing | info icon 3,805 Total Company Reviews

100 Alfred Gelder Street, Hull, North Humberside, HU1 2AE

Accepting new clients

100 Alfred Gelder Street, Hull, North Humberside, HU1 2AE

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 636188

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Pepperells Ltd |

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Pepperells Ltd Review Scores & Client Satisfaction Overview

4.8
Excellent
94%
Value for
Money
11% above
national average
95%+
Success
Rate
16% above
national average
95%+
Would
Recommend
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.7/5

Accreditations

Pepperells Ltd are accredited by

Children Law accreditation awarded to Pepperells Ltd
Family Law Advanced accreditation awarded to Pepperells Ltd
Criminal Litigation accreditation awarded to Pepperells Ltd

Description

Pepperells Solicitors are a dynamic and growing law firm. If you need a modern approachable law firm, then Pepperells are the right choice for you. We deliver the highest standards of service to our clients with a personal touch. The legal sector is constantly changing, and our team of lawyers have the skills, experience and judgement to deliver the outcomes that our clients require in a speedy and cost-effective manner. We offer a wide range of services and can deal with most types of legal work both for the individual and also for complex business requirements.

Rankings by area of expertise

The rankings below show the areas of expertise that Pepperells Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Pepperells Ltd Review Scores & Client Satisfaction Overview

4.8
Excellent
95%
Value for
Money
12% above
national average
95%+
Success
Rate
16% above
national average
95%+
Would
Recommend
16% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.7/5

Accreditations

Pepperells Ltd are accredited by

Children Law accreditation awarded to Pepperells Ltd
Family Law Advanced accreditation awarded to Pepperells Ltd
Criminal Litigation accreditation awarded to Pepperells Ltd

Description

Pepperells Solicitors are a dynamic and growing law firm. If you need a modern approachable law firm, then Pepperells are the right choice for you. We deliver the highest standards of service to our clients with a personal touch. The legal sector is constantly changing, and our team of lawyers have the skills, experience and judgement to deliver the outcomes that our clients require in a speedy and cost-effective manner. We offer a wide range of services and can deal with most types of legal work both for the individual and also for complex business requirements.

Rankings by area of expertise

The rankings below show the areas of expertise that Pepperells Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Pinned Reviews

Profile image of Anonymous

Anonymous

Verified
Commercial Property

Purchase of commercial property

"Extremely impressed with the service provided at every stage of the process. Communication was clear and timely, and we were always kept updated on progress. We would not hesitate to recommend Jessica to anyone looking for reliable and supportive legal services."

Legal experts tagged in
this review

Profile image of Leah Bulmer

Leah Bulmer

Verified

Amazing

"I was supported and give advice in a way I thought nobody would help me with I was support how i should’ve been , I’d like to say Emily did a good job and was very very helpful in all matters "

Legal experts tagged in
this review

Meet the team of Pepperells Ltd

Meet the team of Pepperells Ltd

Contact & Locations - Pepperells Ltd

Opening hours

Monday 07:00–17:30
Tuesday 07:00–17:30
Wednesday 07:00–17:30
Thursday 07:00–17:30
Friday 07:00–17:30
Saturday 09:00–13:00
Sunday (Closed)

100 Alfred Gelder Street, Hull, North Humberside, HU1 2AE

Reviews

4.8 /5 1550 Reviews
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Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Pepperells Ltd

The firm is praised for expertise in conveyancing, wills, probate, family law and litigation, with clients valuing its clear advice, thorough drafting and efficient handling of property sales, purchases and estate matters. Reviewers consistently highlight professionalism, strong legal knowledge and practical problem-solving. Soft skills repeatedly mentioned include friendliness, empathy, patience, responsiveness and proactive communication. Clients also appreciate being kept fully informed, explanations in plain English, and a supportive, reassuring approach that makes stressful matters feel straightforward and well managed.

Professional service
Clear communication
Friendly approach
Knowledgeable advice
Responsive updates
Efficient handling
Helpful support
Empathetic manner
Thorough explanations
Approachable team

ReviewSolicitors Review List

Profile image of Alan  Bond

Alan Bond

Verified
Housing & Property

Chloe Knight review

Professional, to the point but very friendly and helpful. A pleasure to use her expertise in this matter. Thank you Chloe.

Legal experts tagged in
this review

A representative from Pepperells Ltd responded to this review

Thankyou for your review. We will ensure that we pass your feedback onto Chloe and the team. We would like to thank you for choosing Pepperells and will be happy to assist you in the future you need us to do so.

0
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Jack Shepherd

Verified
Housing & Property

J̌ack Shepherd

Good initial meeting . Discussion etc and terms of reference.

Legal experts tagged in
this review

A representative from Pepperells Ltd responded to this review

Thankyou for your review. We value your feedback and will ensure it is passed onto Beverley and the team. Thankyou for choosing Pepperells

0
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Matthew Jackson

Verified
Housing & Property

First House Purchase

​I had a brilliant experience working with Michael Marshall at Pepperells for my house purchase. As a first-time home buyer, navigating the conveyancing process could have been overwhelming, but Michael made everything smooth and straightforward. He was exceptionally responsive, clear, and proactive from start to finish. I always felt completely in the loop and well-supported throughout the entire transaction. I highly recommend Michael and the Pepperells team to anyone needing a reliable conveyancing solicitor!

Legal experts tagged in
this review

A representative from Pepperells Ltd responded to this review

Thankyou for your review. We are pleased to hear that Michael made the process of buying your first property smooth and straightforward. We will pass your feedback onto Michael and will be happy to assist you again in the future. Thankyou for choosing Pepperells.

0
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Chris Leckenby

Verified
Housing & Property

Excellent Service

Very professional. Telephone calls emails all dealt with as promised by Rebecca Cutts. Suzanne at Willerby very helpful and efficient .

Legal experts tagged in
this review

A representative from Pepperells Ltd responded to this review

Thankyou for your review. It is great to hear that you are pleased with the results, and we look forward to working with you in the future should you need us to do so.

0
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Jon Myers

Verified
Housing & Property

House Sale

Malcolm made the process of the house sale stress free, responding to our questions via email and giving advice when needed. Highly recommended.

Legal experts tagged in
this review

A representative from Pepperells Ltd responded to this review

Thankyou for your review. We value your feedback and will ensure your comments are passed onto Malcolm and the team.

0
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Other Reviews

Profile image of Emma Jasper

Emma Jasper

Housing & Property

Emma

We had an appointment very quickly with Rebecca, and communication from the office before that appointment was timely and clear. Rebecca understood our issue and gave us really useful information and advice, giving us examples from both sides of the issue to help us be confident in our options. She listened to our concerns well and offered practical advice, which was both clear and useful. Her tone was very professional but also understanding and emphatic, which we appreciated. We felt very reassured by Rebecca's knowledge and advice and it helped our worry immensely.

Legal experts tagged in
this review

A representative from Pepperells Ltd responded to this review

Thankyou for your review. We are pleased to hear that Rebecca understood your issue and gave you useful advice. We would like to thank you for choosing Pepperells and will be happy to assist you in the future should you need us to do so.

0
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Steve Jasper

Housing & Property

Steve

Very good service and communication. Answered all our questions and would highly recommend.

Legal experts tagged in
this review

A representative from Pepperells Ltd responded to this review

Thankyou for your review. We value your feedback and will ensure it is passed onto Rebecca and the team. We would like to thank you for choosing Pepperells and will be happy to assist you in the future.

0
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Profile image of Julie Robinson

Julie Robinson

Julie

My Sale completed on Wednesday 26th August. My entire proceeds are 'missing'. No sense of urgency from Pepperells but then they have had their fee. Now 10 days of endless phone calls and sleepless nights. Still no proceeds.

0
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Profile image of Amelia Osborne

Amelia Osborne

Amelia

We honestly couldn’t recommend Paige enough! She was absolutely amazing throughout the whole process of buying our first home. She kept us updated, always stayed in contact and was extremely helpful in chasing other people when things needed to be pushed along. She explained everything clearly whenever there was something we didn’t quite understand, which made such a difference as first time buyers! She was always so helpful and professional and we felt like we were in safe hands from start to finish. Nothing ever felt like too much trouble, and we really appreciated all the hard work she put in to getting us into our first home. We couldn’t fault her or the service we received. Thank you so much for everything Paige, we’re so grateful!

0
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brenda tennyson

Housing & Property

brenda

Simon explained everything very clearly. I was very pleased that my boundary issue was dealt with successfully in a such short time.

Legal experts tagged in
this review

A representative from Pepperells Ltd responded to this review

Thankyou for your review. We will ensure your feedback is passed onto Simon and the team. We would like to thank you for choosing Pepperells and will be happy to assist you in the future should you need us to do so.

0
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Reviews

4.8 /5 3805 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Pepperells Ltd

The firm is praised for expertise in conveyancing, wills, probate, family law and litigation, with clients valuing its clear advice, thorough drafting and efficient handling of property sales, purchases and estate matters. Reviewers consistently highlight professionalism, strong legal knowledge and practical problem-solving. Soft skills repeatedly mentioned include friendliness, empathy, patience, responsiveness and proactive communication. Clients also appreciate being kept fully informed, explanations in plain English, and a supportive, reassuring approach that makes stressful matters feel straightforward and well managed.

Professional service
Clear communication
Friendly approach
Knowledgeable advice
Responsive updates
Efficient handling
Helpful support
Empathetic manner
Thorough explanations
Approachable team

ReviewSolicitors Review List

Profile image of James Waters

James Waters

Verified
Wills, Trusts & Probate

My review.

Being told by a trusted member of your medical team that getting your affairs in order would be sensible is a bit of a wake up call. That is when I had the pleasure of meeting Ella Reed, whose politeness and professional attitude made the exercise easy. This lady is a credit to her trade and your company!! Thank you Ella. James.

0
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Anonymous

Verified
Employment

Redundancy

Becky was really helpful regarding my redundancy and got everything sorted and explained everything along the way.

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this review

0
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Jennifer Ashton

Verified

Will and LPA

Laura was professional, knowledgeable and friendly throughout our engagements with her. She explained everything in a very clear way that we could understand.

Legal experts tagged in
this review

A representative from Pepperells Ltd responded to this review

Thankyou for your review. We value your feedback and are pleased to hear that Laura was professional and explained everything clearly. We would like to thank you for choosing Pepperells and will look forward to assisting you in the future should you need us to do so.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Alan  Bond

Alan Bond

Verified
Housing & Property

Chloe Knight review

Professional, to the point but very friendly and helpful. A pleasure to use her expertise in this matter. Thank you Chloe.

Legal experts tagged in
this review

A representative from Pepperells Ltd responded to this review

Thankyou for your review. We will ensure that we pass your feedback onto Chloe and the team. We would like to thank you for choosing Pepperells and will be happy to assist you in the future you need us to do so.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Barbara  Wraith

Barbara Wraith

Verified
Wills, Trusts & Probate

Professional and Helpful

Natalia is a credit to your firm She carried out the drafting and completion of new Wills for myself and my husband Always professional, sensitive and knowledgeable

Legal experts tagged in
this review

A representative from Pepperells Ltd responded to this review

Thankyou for your review. Its great to hear that Natalia was professional and sensitive throughout the will making process. We would like to thank you for choosing Pepperells and will be happy to assist you in the future should you need us to do so.

0
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Other Reviews

Profile image of Paul Develter Morley

Paul Develter Morley

Paul

Conveying good..police matters..all they want is the call out money they charge..im a disabled service user..ive been ignored..let down and left with a criminal record when I was a victim of a hate campaign..as could get advice..if this is how you treat autistic people then you should be ashamed of yourself..but of course you actually dont care do you..??? Avoid like covid. !!!

0
Collected on: Google collection source logo
Profile image of Emma Jasper

Emma Jasper

Housing & Property

Emma

We had an appointment very quickly with Rebecca, and communication from the office before that appointment was timely and clear. Rebecca understood our issue and gave us really useful information and advice, giving us examples from both sides of the issue to help us be confident in our options. She listened to our concerns well and offered practical advice, which was both clear and useful. Her tone was very professional but also understanding and emphatic, which we appreciated. We felt very reassured by Rebecca's knowledge and advice and it helped our worry immensely.

Legal experts tagged in
this review

A representative from Pepperells Ltd responded to this review

Thankyou for your review. We are pleased to hear that Rebecca understood your issue and gave you useful advice. We would like to thank you for choosing Pepperells and will be happy to assist you in the future should you need us to do so.

0
Collected on: Google collection source logo
Profile image of Steve Jasper

Steve Jasper

Housing & Property

Steve

Very good service and communication. Answered all our questions and would highly recommend.

Legal experts tagged in
this review

A representative from Pepperells Ltd responded to this review

Thankyou for your review. We value your feedback and will ensure it is passed onto Rebecca and the team. We would like to thank you for choosing Pepperells and will be happy to assist you in the future.

0
Collected on: Google collection source logo
Profile image of Milvia Serra

Milvia Serra

Milvia

I was referred to them through NIDAS/Women's Aid, not only communication was slow but also had absolutely no help. During my contact with them my son was abducted 2x by his father, I’ve called and send several emails and got little to no reply. I requested to go to Court and get a CAO in Feb, nothing done. Went court because my ex out an application through (but then withdrew it). You’ll get a lot of empty words like “if you need any help feel free to contact” all for nothing because you’ll email, weeks and months will pass by and you’ll not even get “hello”. They’ll arrange call meeting and call backs with you but won’t call you or explain what or why the call didn’t happen. Reception will tell you “I’ll leave a note and mark ar urgent” trust me, you’ll see no urgency. I’m still waiting for a reply for emails I’ve sent in April. We are now in September. Then told me my legal aid is finished but here I’m am, still enduring abuse from my ex, my son remains missing school and no guidance at all on next steps. When I first got in touch I felt a light at the end of the tunnel but it was just a illusion. I’ve now just given up because I have no mental capacity to fight.. maybe when something more serious happen to us, someone will try “care” or try do their job.

0
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Profile image of Julie Robinson

Julie Robinson

Julie

My Sale completed on Wednesday 26th August. My entire proceeds are 'missing'. No sense of urgency from Pepperells but then they have had their fee. Now 10 days of endless phone calls and sleepless nights. Still no proceeds.

0
Collected on: Google collection source logo

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