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Pepperells Ltd

4.8 | 1783 Reviews 1,783 Reviews | Tenant Eviction
3,625 Total Company Reviews info icon Tenant Eviction | info icon 3,625 Total Company Reviews Tenant Eviction | info icon 3,625 Total Company Reviews

100 Alfred Gelder Street, Hull, North Humberside, HU1 2AE

Accepting new clients

100 Alfred Gelder Street, Hull, North Humberside, HU1 2AE

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 636188

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Pepperells Ltd |

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Pepperells Ltd Review Scores & Client Satisfaction Overview

4.8
Excellent
95%
Value for
Money
12% above
national average
95%+
Success
Rate
17% above
national average
95%+
Would
Recommend
16% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Pepperells Ltd are accredited by

Children Law accreditation awarded to Pepperells Ltd
Family Law Advanced accreditation awarded to Pepperells Ltd
Criminal Litigation accreditation awarded to Pepperells Ltd

Description

Pepperells Solicitors are a dynamic and growing law firm. If you need a modern approachable law firm, then Pepperells are the right choice for you. We deliver the highest standards of service to our clients with a personal touch. The legal sector is constantly changing, and our team of lawyers have the skills, experience and judgement to deliver the outcomes that our clients require in a speedy and cost-effective manner. We offer a wide range of services and can deal with most types of legal work both for the individual and also for complex business requirements.

Rankings by area of expertise

The rankings below show the areas of expertise that Pepperells Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Pepperells Ltd Review Scores & Client Satisfaction Overview

4.8
Excellent
95%
Value for
Money
12% above
national average
95%+
Success
Rate
16% above
national average
95%+
Would
Recommend
16% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.7/5

Accreditations

Pepperells Ltd are accredited by

Children Law accreditation awarded to Pepperells Ltd
Family Law Advanced accreditation awarded to Pepperells Ltd
Criminal Litigation accreditation awarded to Pepperells Ltd

Description

Pepperells Solicitors are a dynamic and growing law firm. If you need a modern approachable law firm, then Pepperells are the right choice for you. We deliver the highest standards of service to our clients with a personal touch. The legal sector is constantly changing, and our team of lawyers have the skills, experience and judgement to deliver the outcomes that our clients require in a speedy and cost-effective manner. We offer a wide range of services and can deal with most types of legal work both for the individual and also for complex business requirements.

Rankings by area of expertise

The rankings below show the areas of expertise that Pepperells Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Pinned Reviews

Profile image of Anonymous

Anonymous

Verified
Commercial Property

Purchase of commercial property

"Extremely impressed with the service provided at every stage of the process. Communication was clear and timely, and we were always kept updated on progress. We would not hesitate to recommend Jessica to anyone looking for reliable and supportive legal services."

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this review

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Leah Bulmer

Verified

Amazing

"I was supported and give advice in a way I thought nobody would help me with I was support how i should’ve been , I’d like to say Emily did a good job and was very very helpful in all matters "

Legal experts tagged in
this review

Meet the team of Pepperells Ltd

Meet the team of Pepperells Ltd

Contact & Locations - Pepperells Ltd

Opening hours

Monday 07:00–17:30
Tuesday 07:00–17:30
Wednesday 07:00–17:30
Thursday 07:00–17:30
Friday 07:00–17:30
Saturday 09:00–13:00
Sunday (Closed)

100 Alfred Gelder Street, Hull, North Humberside, HU1 2AE

Reviews

4.8 /5 1783 Reviews
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Clients say

What clients say about Pepperells Ltd

The firm specialises in conveyancing, wills, probate, family and civil litigation with strong expertise in time-sensitive transactions (including auctions), tenancy/dispute resolution and consumer claims. Clients praise clear, jargon-free explanations and efficient case handling. Valued soft skills include responsiveness, patience, empathy, professionalism, proactive problem-solving, strong communication, approachability and reassurance, with staff described as friendly, supportive and trustworthy throughout often stressful matters.

Excellent communication
Very professional
Responsive and prompt
Clear explanations
Supportive and caring
Efficient service
Knowledgeable staff
Friendly approach
Proactive problem‑solving
Helpful administration

ReviewSolicitors Review List

Profile image of Stephen Banks

Stephen Banks

Verified
Housing & Property

Margage upgrade

Very professional easy to talk to and always there on hand for any questions

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this review

A representative from Pepperells Ltd responded to this review

Thankyou for your review. We value your positive feedback and will ensure your comments are passed onto Michael and the team.

0
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PJS

Verified
Consumer

Rubbish

Waste of money as I got the feeling the solicitor was sympathetic to the company I was in dispute with.

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this review

A representative from Pepperells Ltd responded to this review

Thankyou for your review. We are sorry to hear that you were not satisfied with the outcome of your matter. If you would like to discuss this further please contact the Client Services Department.

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Carol Baldry

Verified
Consumer

Excellent solicitor

Rebecca Liney understood exactly what we needed and was very efficient in getting us the outcome we needed. Would use her again if ever we needed too. First class .

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this review

A representative from Pepperells Ltd responded to this review

Thankyou for your review. Your positive comments are greatly appreciated and we are pleased we could assist you.

0
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Anonymous

Verified
Housing & Property

Paige was incredible from start to finish

Paige was great throughout the whole process , regardless of how many time I asked the same thing I got a pleasant fast response. No legal Jargon just down to earth honest answers. She got my sale and purchase through in less than 4 months considering UK average for a straight purchase no chain is 4 months I cannot complain 100% would use her and the service again.

Legal experts tagged in
this review

A representative from Pepperells Ltd responded to this review

Thankyou for your review. It is great to hear that you are pleased with the results, and we look forward to working with you in the future should you need us to do so.

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HoMan Cheung

Verified
Housing & Property

Outstanding Solicitor! Calm, Prompt and Brilliant Throughout a Pressurised Auction Purchase

I cannot recommend Sairish highly enough. If I could give more than five stars, I would. We purchased a property through auction, which by its very nature comes with tight, unforgiving deadlines. On top of that, we ran into significant complications with our mortgage provider that created real uncertainty and stress throughout the process. Despite all of this, Sairish was an absolute rock. Her communication was exceptional, always prompt, always clear, and she kept us in the loop at every single stage without us ever having to chase. She had clearly thought everything through well in advance, anticipating issues before they became problems and always having a plan ready. Whenever we hit an obstacle, she was already ahead of it, working through solutions before we even had to ask. In what could have been an incredibly stressful experience, Sairish made us feel supported and in safe hands every step of the way. She clearly knows her stuff and genuinely cares about her clients. If you are buying a property, particularly anything time-sensitive like an auction purchase look no further. Sairish is absolutely the solicitor you want in your corner.

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this review

A representative from Pepperells Ltd responded to this review

Thankyou for your review. We would like to thankyou for choosing Pepperells and we will be happy to assist you in the future should you need us to do so.

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Other Reviews

Profile image of Clare Steele-King

Clare Steele-King

Housing & Property

Clare

Efficient solicitors with excellent communication. I have used them on two occasions and will definitely use them again in future. The whole team are kind, considerate and very professional. Huge thanks everyone at Pepperells, particularly (most recently) Malcolm, Cheryl, Amy, Parminder, Suzie, Laura and Stacey.

Legal experts tagged in
this review

A representative from Pepperells Ltd responded to this review

Thank you for sharing your feedback Clare and using our services again. I will pass this onto the team.

0
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Melinda Priestley

Housing & Property

Melinda

I received some good advice regarding a dispute with my neighbours. You have to pay for your appointment upfront but it was well worth it.

Legal experts tagged in
this review

A representative from Pepperells Ltd responded to this review

We would like to thank you for your review and are pleased to hear that you received good advice about your neighbour dispute. We would like to thankyou for choosing Pepperells and will be happy to assist you in the future should you need us to do so.

0
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Profile image of Michaela Page

Michaela Page

Consumer

Michaela

In January this year I purchased a car from a dealership. The car did not meet satisfactory standards and the dealership was refusing me my consumer rights under the 30 day right to return. I contacted Pepperells and was quickly given an appointment with Leah Kelly (Associate Solicitor). Leah was amazing, she listened carefully, and understood my situation. Leah issued a Letter Before Action to the dealership, unfortunately, they didn't respond. However, Leah and her colleague Selin (Trainee Solicitor) did not give up and managed to arrange a meeting with the dealership to rectify the situation. The meeting was a success and I now have a new car I am happy with. I would highly recommend Pepperells Solicitors. Both Leah and Selin provided great service. I am extremely grateful for their assistance.

Legal experts tagged in
this review

A representative from Pepperells Ltd responded to this review

Thank you for sharing your feedback Michaela. I will pass your comments into Leah and the team.

0
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Raymond Martin

Housing & Property

Raymond

Excellent service throughout the sale of my property and very reasonably priced. Highly recommended and would use again. 👌

Solicitors tagged in
this review

A representative from Pepperells Ltd responded to this review

Thankyou for your review. Its great to hear about the excellent service you received from us whilst selling your property. We would like to thank you for choosing Pepperells and look forward to working with you again in the future should you need us to do so.

0
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Helen Dent

Housing & Property

Helen

Mina and Amanda were friendly, polite and professional. My house purchase was dealt with in an efficient and competent manner.Thank you both

Legal experts tagged in
this review

A representative from Pepperells Ltd responded to this review

Thankyou for your review. We value your feedback and will ensure it is passed onto Amanda and Mina. Thankyou for choosing Pepperells, we look forward to assisting you in the future.

0
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Reviews

4.8 /5 3625 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Pepperells Ltd

The firm specialises in conveyancing, wills, probate, family and civil litigation with strong expertise in time-sensitive transactions (including auctions), tenancy/dispute resolution and consumer claims. Clients praise clear, jargon-free explanations and efficient case handling. Valued soft skills include responsiveness, patience, empathy, professionalism, proactive problem-solving, strong communication, approachability and reassurance, with staff described as friendly, supportive and trustworthy throughout often stressful matters.

Excellent communication
Very professional
Responsive and prompt
Clear explanations
Supportive and caring
Efficient service
Knowledgeable staff
Friendly approach
Proactive problem‑solving
Helpful administration

ReviewSolicitors Review List

Profile image of Lindsey  Brown

Lindsey Brown

Verified

Second house sale

This is the second time using Parminder for conveyancing and I wouldn’t go anywhere else. Excellent from start to finish

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0
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Rebecca Walker

Verified
Employment

Excellent advice

I received very quick and excellent advice regarding my redundancy document and a very good explanation for all the legal clauses within the document. Thank you Tom!

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this review

A representative from Pepperells Ltd responded to this review

Thankyou for your review. We will ensure this feedback is passed onto Tom and the team and look forward to working with you in the future. Thankyou for choosing Pepperells

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Gillian Wilson

Verified
Employment

Superb professional advice

It was a pleasure having Simon to guide me through a difficult situation, would recommend every time

Legal experts tagged in
this review

A representative from Pepperells Ltd responded to this review

Thankyou for your review. We value your feedback and will ensure your comments are passed onto Simon and the team.

0
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Tammie Griffiths

Consumer

Steady Guidance Through a Difficult Journey

Over the past two years, I have been involved in a lengthy and often challenging litigation process. Throughout that time, Simon Davies provided steady guidance, honest advice and unwavering professionalism. What stood out most was his ability to remain calm and focused, even when emotions were running high. He never made promises he couldn't keep, but instead provided realistic advice that allowed me to make informed decisions and stay focused on the bigger picture. There were many moments when the process felt overwhelming, but knowing I had someone in my corner who understood both the legal complexities and the importance of achieving a fair outcome made a significant difference. His communication was clear, his advice was practical and his approach was always measured and professional. Thanks to his support and expertise, a chapter of my life that at times felt never-ending has finally reached its conclusion. I am incredibly grateful for his hard work, dedication and persistence throughout the process. I would highly recommend his services to anyone looking for a solicitor who is knowledgeable, professional, approachable and genuinely committed to helping clients navigate difficult circumstances with confidence.

Legal experts tagged in
this review

A representative from Pepperells Ltd responded to this review

Thankyou for your review. We appreciate the positive feedback you have given us, and we look forward to working with you in the future should you need us to do so.

0
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Profile image of Tammie  Griffiths

Tammie Griffiths

Verified

Expert Guidance Through a Complex Case

Over the past two years, I have been involved in a lengthy and often challenging litigation process. Throughout that time, Simon provided steady guidance, honest advice and unwavering professionalism. What stood out most was his ability to remain calm and focused, even when emotions were running high. He never made promises he couldn't keep, but instead provided realistic advice that allowed me to make informed decisions and stay focused on the bigger picture. There were many moments when the process felt overwhelming, but knowing I had someone in my corner who understood both the legal complexities and the importance of achieving a fair outcome made a significant difference. His communication was clear, his advice was practical and his approach was always measured and professional. Thanks to his support and expertise, a chapter of my life that at times felt never-ending has finally reached its conclusion. I am incredibly grateful for his hard work, dedication and persistence throughout the process. I would highly recommend his services to anyone looking for a solicitor who is knowledgeable, professional, approachable and genuinely committed to helping clients navigate difficult circumstances with confidence.

Legal experts tagged in
this review

0
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Other Reviews

Profile image of Clare Steele-King

Clare Steele-King

Housing & Property

Clare

Efficient solicitors with excellent communication. I have used them on two occasions and will definitely use them again in future. The whole team are kind, considerate and very professional. Huge thanks everyone at Pepperells, particularly (most recently) Malcolm, Cheryl, Amy, Parminder, Suzie, Laura and Stacey.

Legal experts tagged in
this review

A representative from Pepperells Ltd responded to this review

Thank you for sharing your feedback Clare and using our services again. I will pass this onto the team.

0
Collected on: Google collection source logo
Profile image of Melinda Priestley

Melinda Priestley

Housing & Property

Melinda

I received some good advice regarding a dispute with my neighbours. You have to pay for your appointment upfront but it was well worth it.

Legal experts tagged in
this review

A representative from Pepperells Ltd responded to this review

We would like to thank you for your review and are pleased to hear that you received good advice about your neighbour dispute. We would like to thankyou for choosing Pepperells and will be happy to assist you in the future should you need us to do so.

0
Collected on: Google collection source logo
Profile image of Michaela Page

Michaela Page

Consumer

Michaela

In January this year I purchased a car from a dealership. The car did not meet satisfactory standards and the dealership was refusing me my consumer rights under the 30 day right to return. I contacted Pepperells and was quickly given an appointment with Leah Kelly (Associate Solicitor). Leah was amazing, she listened carefully, and understood my situation. Leah issued a Letter Before Action to the dealership, unfortunately, they didn't respond. However, Leah and her colleague Selin (Trainee Solicitor) did not give up and managed to arrange a meeting with the dealership to rectify the situation. The meeting was a success and I now have a new car I am happy with. I would highly recommend Pepperells Solicitors. Both Leah and Selin provided great service. I am extremely grateful for their assistance.

Legal experts tagged in
this review

A representative from Pepperells Ltd responded to this review

Thank you for sharing your feedback Michaela. I will pass your comments into Leah and the team.

0
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Profile image of Gemma Skipworth

Gemma Skipworth

Gemma

Do not use this firm , let me down and lied so many times , felt like I was doing there job for them . Very unprofessional and not very nice to clients I had to get the legal ombudsman involved

A representative from Pepperells Ltd responded to this review

I am sorry to hear you have not been happy with your service. Please do contact our Client service department if you would like to discuss this further.

0
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Profile image of chris ducker

chris ducker

Wills, Trusts & Probate

chris

Lucy was very efficient, professional and took the time to address and explain anything we were unsure of. Highly recommend.

Legal experts tagged in
this review

A representative from Pepperells Ltd responded to this review

Thank you for sharing your feedback and its great to hear you would recomend us to others.

0
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