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Pepperells Ltd

4.4 | 24 Reviews 24 Reviews | Litigation
3,745 Total Company Reviews info icon Litigation | info icon 3,745 Total Company Reviews Litigation | info icon 3,745 Total Company Reviews

100 Alfred Gelder Street, Hull, North Humberside, HU1 2AE

Accepting new clients

100 Alfred Gelder Street, Hull, North Humberside, HU1 2AE

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 636188

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Pepperells Ltd Review Scores & Client Satisfaction Overview

4.4
Excellent
82%
Value for
Money
92%
Success
Rate
88%
Would
Recommend
Communication 4.4/5
Initial Impressions 4.7/5
Approachability 4.5/5
Documentation Accuracy 4.4/5
Legal Knowledge 4.5/5
Value for money 4.1/5

Accreditations

Pepperells Ltd are accredited by

Children Law accreditation awarded to Pepperells Ltd
Family Law Advanced accreditation awarded to Pepperells Ltd
Criminal Litigation accreditation awarded to Pepperells Ltd

Description

Pepperells Solicitors are a dynamic and growing law firm. If you need a modern approachable law firm, then Pepperells are the right choice for you. We deliver the highest standards of service to our clients with a personal touch. The legal sector is constantly changing, and our team of lawyers have the skills, experience and judgement to deliver the outcomes that our clients require in a speedy and cost-effective manner. We offer a wide range of services and can deal with most types of legal work both for the individual and also for complex business requirements.

Rankings by area of expertise

The rankings below show the areas of expertise that Pepperells Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Pepperells Ltd Review Scores & Client Satisfaction Overview

4.8
Excellent
95%
Value for
Money
12% above
national average
95%+
Success
Rate
16% above
national average
95%+
Would
Recommend
16% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.7/5

Accreditations

Pepperells Ltd are accredited by

Children Law accreditation awarded to Pepperells Ltd
Family Law Advanced accreditation awarded to Pepperells Ltd
Criminal Litigation accreditation awarded to Pepperells Ltd

Description

Pepperells Solicitors are a dynamic and growing law firm. If you need a modern approachable law firm, then Pepperells are the right choice for you. We deliver the highest standards of service to our clients with a personal touch. The legal sector is constantly changing, and our team of lawyers have the skills, experience and judgement to deliver the outcomes that our clients require in a speedy and cost-effective manner. We offer a wide range of services and can deal with most types of legal work both for the individual and also for complex business requirements.

Rankings by area of expertise

The rankings below show the areas of expertise that Pepperells Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Pinned Reviews

Profile image of Anonymous

Anonymous

Verified
Commercial Property

Purchase of commercial property

"Extremely impressed with the service provided at every stage of the process. Communication was clear and timely, and we were always kept updated on progress. We would not hesitate to recommend Jessica to anyone looking for reliable and supportive legal services."

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Profile image of Leah Bulmer

Leah Bulmer

Verified

Amazing

"I was supported and give advice in a way I thought nobody would help me with I was support how i should’ve been , I’d like to say Emily did a good job and was very very helpful in all matters "

Legal experts tagged in
this review

Meet the team of Pepperells Ltd

Meet the team of Pepperells Ltd

Contact & Locations - Pepperells Ltd

Opening hours

Monday 07:00–17:30
Tuesday 07:00–17:30
Wednesday 07:00–17:30
Thursday 07:00–17:30
Friday 07:00–17:30
Saturday 09:00–13:00
Sunday (Closed)

100 Alfred Gelder Street, Hull, North Humberside, HU1 2AE

Reviews

4.4 /5 24 Reviews
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Clients say

What clients say about Pepperells Ltd

Clients praise the firm for expertise across conveyancing, wills and probate, family and litigation, employment and consumer disputes, and estate administration. Reviewers highlight thorough legal knowledge, clear plain‑English explanations and practical, solution‑focused advice. Valued soft skills include professionalism, empathy, patience, responsiveness and strong communication, with many noting prompt updates, approachable manner, attention to detail and reassurance during stressful matters. Clients repeatedly commend the team for making complex processes straightforward, supportive client care and reliable, efficient service from initial contact through to completion.

Excellent communication
Professional service
Knowledgeable staff
Prompt responses
Friendly team
Efficient process
Supportive guidance
Clear explanations
Approachable solicitors
Went above‑and‑beyond

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Scott Rowland

Verified
Litigation

Mortgage

I thought Rebecca was very professional and made it very cleared to understand the advice she was giving.

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A representative from Pepperells Ltd responded to this review

Thankyou for your review. We value your feedback and will ensure your comments are passed onto Rebecca and the team.

0
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Jodie Braithwaite

Verified
Family Law

Family court

Didn’t file statement in time leading to judges stating I missed deadlines. Looked bad on myself in court.

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this review

A representative from Pepperells Ltd responded to this review

Thankyou for your review. We are sorry to hear you were disappointed with the outcome of your matter. If you would like to discuss this further please do not hesitate to contact The Client Services Department.

0
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Emma Morrod

Verified

Feedback

Excellent communication and feedback from Emily on my court case she’s a brilliant representative

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A representative from Pepperells Ltd responded to this review

Thank you for your review and for using Pepperells. We are pleased to hear that you had excellent communication from Emily. We will be happy to assist you in the future should you need us to do so.

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Anonymous

Verified
Housing & Property

Force sale of property

Excellent service. Swift action with court proceedings and excellent outcome. All costs awarded which was very pleasing.

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this review

A representative from Pepperells Ltd responded to this review

Thankyou for your review. We are pleased to hear that you were happy with the outcome of your matter. We would like to thankyou for choosing Pepperells and will be happy to assist you in the future should you need us to do so.

0
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Kerry

Verified
Consumer

Advice on cease & desist order

Always friendly, knowledgeable and available for further queries. Cease & desist letter issued within the given timeframe.

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A representative from Pepperells Ltd responded to this review

Thank you for your review. We would also like to thank you for choosing Pepperells and we will be happy to assist you in the future should you need us to do so.

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Other Reviews

Profile image of Francesca Bridgitte

Francesca Bridgitte

Litigation / Dispute Resolution

There with the right advice when in dire need of the right support. Thank you

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Allison

Allison

I am re writing my review. Michael Cook deemed by review to be defamatory. He has since written to me threatening legal action against my review as he deemed it be defamatory. I am entitled to write a review and see how I feel I have been treated and how their conduct in acting for me has been poor. Due to the delay of the sale going through, the buyer was desperate to move into my property and wanted to rent it. He wanted the sale to go through by the latest 12th July. He had put the offer in in mid March and I accepted. My case was left for 4 weeks as the person dealing with it had left Michael Cook Law Firm and no one had acted on it. Robinson Lettings had informed me that they had stopped using Michael Cook as their had been a number of complaints. I trusted Michael Cook would then act accordingly. He never once returned my phone calls, when I was told on numerous occasions he would call me back in person and never did. The buyer dropped out of the sale after the 12th July, as he told me he had no choice because he had to sign up to a 6 month contract to rent, as he had nowhere to live. Michael Cook Law firm have been unprofessional and incompetent in my opinion. I am only writing what I feel they have been towards me and what Robinsons Lettings told me and what buyer had told me. Mr Cook writing a letter threatening legal action for defamatory comments is what I feel to be threatening and intimidating behaviour. I was given 48 hours to remove my review or will progress with proceedings.

Reply by profile image of Lorretta Coulson

Lorretta Coulson

There are two sides to every story and we do not wish to engage further on this matter.

1
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Marco

Family Law

Marco

I used Langley's 1st spent 27k and didn't look good for me in court. Looked up different solicitors out of York. Pepperells just picked it as it's unusual name. 1st call was a lady with softy comforting well mannered voice. Pepperells secutary. 7k I've spent with pepperells 5k just on a barrister who acted on my behalf and turned things around.And also told me last solicitor I used didn't do his job very well or didn't know ime now due 27k back of Langley's solicitors. I give pepperells solicitors 10/10. no pressure. no time wasting. Mrs Scott,s my solicitor along with her co pilot George. Ile keep pepperells solicitors very very good solicitors 😊😃💥💥💥💥💥💥💥💥💥💥

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A representative from Pepperells Ltd responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Anonymous

Residential Conveyancing

Good service overall, but we were passed to a few different staff members. We were recommended to you as we were told you had experience with houses sold in trust. Which at first it didn't seem as if you knew about it but it went through pretty smoothly but took longer than expected.

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Paul & Dee Walton

Verified

Litigation / Dispute Resolution

Approachable listened and gave us clear advice as to what to do after dispute with neighbour. Acted on our behalf in a professional manner and the action worked with the neighbour removing all litigious material off social media

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Reviews

4.8 /5 3745 Reviews
Filter your results
Star rating
Review Source

Rating

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Clients say

What clients say about Pepperells Ltd

Clients praise the firm for expertise across conveyancing, wills and probate, family and litigation, employment and consumer disputes, and estate administration. Reviewers highlight thorough legal knowledge, clear plain‑English explanations and practical, solution‑focused advice. Valued soft skills include professionalism, empathy, patience, responsiveness and strong communication, with many noting prompt updates, approachable manner, attention to detail and reassurance during stressful matters. Clients repeatedly commend the team for making complex processes straightforward, supportive client care and reliable, efficient service from initial contact through to completion.

Excellent communication
Professional service
Knowledgeable staff
Prompt responses
Friendly team
Efficient process
Supportive guidance
Clear explanations
Approachable solicitors
Went above‑and‑beyond

ReviewSolicitors Review List

Profile image of Kay Burns

Kay Burns

Verified

Professional and clear communication throughout.

My husband had been a client of Elmhirst Parker in Sherburn in Elmet for decades - the transition to Pepperell's was seamless and legal support flawless. Throughout, the legal professional (Beverley Stacey) was approachable, communication was clear, responsive and timely!

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J Binks

Verified

Sale of property

All dealings with Paige and her colleagues were handled professionally and in a timely manner. Being able to take documentation into our local office helped tremendously. After being let down by our first buyers, the final sale went through smoothly and in record time.

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Anonymous

Verified

Helpful, friendly and approchable.

Always helpful and quick to respond. Highly recommended.

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Nivan Baron

Verified

Quality communication

Malcolm was only a phone call away and kept me up to date on the issues that needed resolving . Great communication and updates

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Jacqueline Leighton-Harvey

Verified

One very happy client

I was recommended Chloe Knight from an established Estate Agent who had worked with her on previous occasions. The communication with Chloe throughout the entire sales process was extremely fast, questions were answered almost immediately. She is very knowledgeable, efficient and thorough. Chloe made this sale easy and without the usual stresses associated with such transactions. I will definitely be using her again in the future and wouldn’t hesitate to recommend her services.

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Other Reviews

Profile image of Paul Smith

Paul Smith

Paul

Very good service, highly recommend

0
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Maria Bowers

Maria

The service that we received from Paige was excellent. She was supportive and considerate, never failing to reply quickly and patient and reassuring when answering our numerous questions. Paige kept us fully informed of the progress on our sale and subsequent purchase.

0
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Adi Easlea

Adi

One or two spellings of forenames and surnames incorrect on proof draft but rectified when pointed out. Awaiting return of completed document. Overall a pleasant and stress free process and Teigan has a professional and friendly manner. I wish her all the best for the future.

0
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Edde Whincup

Edde

Excellent speedy service. Keep me informed at all times of the process by email or by phone. Very professional and knowledgeable about conveyance. I would highly recommend.

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Gillian Russell

Gillian

I had a great experience with Lucy and Teigan at Pepperells, who helped me with my will. They were both friendly, empathetic, professional and knowledgeable, making the whole process easy and reassuring. The service was very efficient, and I would highly recommend them. Excellent service from start to finish!

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