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Pepperells Ltd

4.8 | 1518 Reviews 1,518 Reviews | Sale of Property
3,731 Total Company Reviews info icon Sale of Property | info icon 3,731 Total Company Reviews Sale of Property | info icon 3,731 Total Company Reviews

100 Alfred Gelder Street, Hull, North Humberside, HU1 2AE

Accepting new clients

100 Alfred Gelder Street, Hull, North Humberside, HU1 2AE

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 636188

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Pepperells Ltd |

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Pepperells Ltd Review Scores & Client Satisfaction Overview

4.8
Excellent
94%
Value for
Money
11% above
national average
95%+
Success
Rate
16% above
national average
95%+
Would
Recommend
16% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.7/5

Accreditations

Pepperells Ltd are accredited by

Children Law accreditation awarded to Pepperells Ltd
Family Law Advanced accreditation awarded to Pepperells Ltd
Criminal Litigation accreditation awarded to Pepperells Ltd

Description

Pepperells Solicitors are a dynamic and growing law firm. If you need a modern approachable law firm, then Pepperells are the right choice for you. We deliver the highest standards of service to our clients with a personal touch. The legal sector is constantly changing, and our team of lawyers have the skills, experience and judgement to deliver the outcomes that our clients require in a speedy and cost-effective manner. We offer a wide range of services and can deal with most types of legal work both for the individual and also for complex business requirements.

Rankings by area of expertise

The rankings below show the areas of expertise that Pepperells Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Pepperells Ltd Review Scores & Client Satisfaction Overview

4.8
Excellent
95%
Value for
Money
12% above
national average
95%+
Success
Rate
16% above
national average
95%+
Would
Recommend
16% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.7/5

Accreditations

Pepperells Ltd are accredited by

Children Law accreditation awarded to Pepperells Ltd
Family Law Advanced accreditation awarded to Pepperells Ltd
Criminal Litigation accreditation awarded to Pepperells Ltd

Description

Pepperells Solicitors are a dynamic and growing law firm. If you need a modern approachable law firm, then Pepperells are the right choice for you. We deliver the highest standards of service to our clients with a personal touch. The legal sector is constantly changing, and our team of lawyers have the skills, experience and judgement to deliver the outcomes that our clients require in a speedy and cost-effective manner. We offer a wide range of services and can deal with most types of legal work both for the individual and also for complex business requirements.

Rankings by area of expertise

The rankings below show the areas of expertise that Pepperells Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Pinned Reviews

Profile image of Anonymous

Anonymous

Verified
Commercial Property

Purchase of commercial property

"Extremely impressed with the service provided at every stage of the process. Communication was clear and timely, and we were always kept updated on progress. We would not hesitate to recommend Jessica to anyone looking for reliable and supportive legal services."

Legal experts tagged in
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Leah Bulmer

Verified

Amazing

"I was supported and give advice in a way I thought nobody would help me with I was support how i should’ve been , I’d like to say Emily did a good job and was very very helpful in all matters "

Legal experts tagged in
this review

Meet the team of Pepperells Ltd

Meet the team of Pepperells Ltd

Contact & Locations - Pepperells Ltd

Opening hours

Monday 07:00–17:30
Tuesday 07:00–17:30
Wednesday 07:00–17:30
Thursday 07:00–17:30
Friday 07:00–17:30
Saturday 09:00–13:00
Sunday (Closed)

100 Alfred Gelder Street, Hull, North Humberside, HU1 2AE

Reviews

4.8 /5 1518 Reviews
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Clients say

What clients say about Pepperells Ltd

Clients praise the firm for expertise across conveyancing, wills and probate, family and litigation, employment and consumer disputes, and estate administration. Reviewers highlight thorough legal knowledge, clear plain‑English explanations and practical, solution‑focused advice. Valued soft skills include professionalism, empathy, patience, responsiveness and strong communication, with many noting prompt updates, approachable manner, attention to detail and reassurance during stressful matters. Clients repeatedly commend the team for making complex processes straightforward, supportive client care and reliable, efficient service from initial contact through to completion.

Excellent communication
Professional service
Knowledgeable staff
Prompt responses
Friendly team
Efficient process
Supportive guidance
Clear explanations
Approachable solicitors
Went above‑and‑beyond

ReviewSolicitors Review List

Profile image of Colin Childs

Colin Childs

Verified
Housing & Property

Review of my recent experience with Pepperells

I recently used Pepperells for the purchase of my property and Sophie handled my case. Everything was handled to perfection. Excellent service from start to finish.

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this review

A representative from Pepperells Ltd responded to this review

Thankyou for your review. It is great to hear that you are pleased with the results, and we look forward to working with you in the future should you need us to do so.

0
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Scott Rowland

Verified
Litigation

Mortgage

I thought Rebecca was very professional and made it very cleared to understand the advice she was giving.

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this review

A representative from Pepperells Ltd responded to this review

Thankyou for your review. We value your feedback and will ensure your comments are passed onto Rebecca and the team.

0
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Helen Debono

Verified
Housing & Property

Professionalism personified.

We accessed the services of Selin when we encountered a distressing legal issue with neighbours. Selins explanation of our options was delivered with confidence that truly managed our expectations. Thanks to her knowledge and support we were able to conclude the matter swiftly. Selin also managed to contain what could have been emotive decision making to a proportionate response to my problem.

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this review

A representative from Pepperells Ltd responded to this review

Thankyou for taking the time to leave a review. We are happy to hear Selin was knowledgeable and managed your expectations throughout your matter. We would like to thank you for choosing Pepperells and will be happy to assist you in the future should you need us to do so.

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Martin Dunn

Verified
Housing & Property

Good Experience

Their was a large degree of frustration due to a third party, Pepperells handled this in a very professional manner.

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this review

A representative from Pepperells Ltd responded to this review

Thankyou for your review. We will ensure your comments are passed onto Parminder and the team and look forward to working with you in the future. We would like to thank you for choosing Pepperells.

0
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Katie Wade

Verified
Housing & Property

Malcolm helped us buy our first home.

We’re first-time buyers and were very anxious due to having to pull out of a previous sale following a bad survey and being gazumped. Malcolm was patient and kind to us and communicated effectively throughout the process which helped reduce our worries. When we had issues with the chain, he fought our corner and put our needs first. He was great.

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this review

A representative from Pepperells Ltd responded to this review

Thankyou for your review. We are happy to hear about the service you received from Malcolm and that he communicated effectively throughout the process. We would like to thankyou for choosing Pepperells and look forward to assisting you in the future.

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Other Reviews

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brenda tennyson

Housing & Property

brenda

Simon explained everything very clearly. I was very pleased that my boundary issue was dealt with successfully in a such short time.

Legal experts tagged in
this review

A representative from Pepperells Ltd responded to this review

Thankyou for your review. We will ensure your feedback is passed onto Simon and the team. We would like to thank you for choosing Pepperells and will be happy to assist you in the future should you need us to do so.

0
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Jimmy Johns

Housing & Property

Jimmy

Great working with her, gets jobs done quickly and does the simple things right, Great working with you. My House and my transition moving in has been amazing thanks so much 👍🏼

Legal experts tagged in
this review

A representative from Pepperells Ltd responded to this review

Thankyou for your review. Its great to hear how happy you are with the service from Parminder. We would like to thankyou for choosing Pepperells and will be happy to assist you in the future should you need us to do so.

0
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Lesley Dawber

Lesley

Excellent communications, friendly and timely. Great contact with solicitor, house sale and purchase managed well, no issues, very satisfied.

0
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Profile image of Kevin

Kevin

Kevin

This company represented the seller of my new home. It was my fifth property purchase and also the worst experience I have had. A week before completion they just stopped communicating with my solicitor, the estate agent and the seller said they had been quiet with him too. I had an awful weekend not knowing if I was moving or whether I needed to cancel my removals because they weren't communicating. On the day before completion they were still being awkward and saying they weren't ready to exchange and my seller had to put his shoes on and go to their offices to sort out what it was that was holding up proceedings as he was wanting completion too. Finally they exchanged on the afternoon prior to completion and I was able to let my removal company know they were okay to come. From the perspective of both seller and buyer it was an appalling service. I'd not be happy if my solicitor treated my purchaser with such disrespect not to mention the way they treated him and kept him in the dark. Not the way a decent solicitors works, I'd avoid at all costs rather than let them loose with any kind of conveyancing work!

0
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Clare Steele-King

Housing & Property

Clare

Efficient solicitors with excellent communication. I have used them on two occasions and will definitely use them again in future. The whole team are kind, considerate and very professional. Huge thanks everyone at Pepperells, particularly (most recently) Malcolm, Cheryl, Amy, Parminder, Suzie, Laura and Stacey.

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A representative from Pepperells Ltd responded to this review

Thank you for sharing your feedback Clare and using our services again. I will pass this onto the team.

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Reviews

4.8 /5 3731 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Pepperells Ltd

Clients praise the firm for expertise across conveyancing, wills and probate, family and litigation, employment and consumer disputes, and estate administration. Reviewers highlight thorough legal knowledge, clear plain‑English explanations and practical, solution‑focused advice. Valued soft skills include professionalism, empathy, patience, responsiveness and strong communication, with many noting prompt updates, approachable manner, attention to detail and reassurance during stressful matters. Clients repeatedly commend the team for making complex processes straightforward, supportive client care and reliable, efficient service from initial contact through to completion.

Excellent communication
Professional service
Knowledgeable staff
Prompt responses
Friendly team
Efficient process
Supportive guidance
Clear explanations
Approachable solicitors
Went above‑and‑beyond

ReviewSolicitors Review List

Profile image of Susan Duckering

Susan Duckering

Verified

Free will

Great job done all straight forward very friendly

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Philip Hind

Verified

Advice

very happy with everything, knowledgeable and professional

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Mrs page

Verified

My will

Yes there was very prompt of what I needed put everything in my will what I said and I was looked after very very well I recommend anyone to go there

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this review

0
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Profile image of Colin Childs

Colin Childs

Verified
Housing & Property

Review of my recent experience with Pepperells

I recently used Pepperells for the purchase of my property and Sophie handled my case. Everything was handled to perfection. Excellent service from start to finish.

Legal experts tagged in
this review

A representative from Pepperells Ltd responded to this review

Thankyou for your review. It is great to hear that you are pleased with the results, and we look forward to working with you in the future should you need us to do so.

0
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Profile image of Scott Rowland

Scott Rowland

Verified
Litigation

Mortgage

I thought Rebecca was very professional and made it very cleared to understand the advice she was giving.

Legal experts tagged in
this review

A representative from Pepperells Ltd responded to this review

Thankyou for your review. We value your feedback and will ensure your comments are passed onto Rebecca and the team.

0
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Other Reviews

Profile image of Gillian Russell

Gillian Russell

Gillian

I had a great experience with Lucy and Teigan at Pepperells, who helped me with my will. They were both friendly, empathetic, professional and knowledgeable, making the whole process easy and reassuring. The service was very efficient, and I would highly recommend them. Excellent service from start to finish!

0
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Profile image of Zeta Setterfield

Zeta Setterfield

Zeta

Rebecca was very supportive throughout the weeks helping with the purchase of my new home. Both Rebecca and her team were very professional and would recommend her and Pepperells. Hopefully I will be able to use their service again in the future if the time arose.

0
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Profile image of brenda tennyson

brenda tennyson

Housing & Property

brenda

Simon explained everything very clearly. I was very pleased that my boundary issue was dealt with successfully in a such short time.

Legal experts tagged in
this review

A representative from Pepperells Ltd responded to this review

Thankyou for your review. We will ensure your feedback is passed onto Simon and the team. We would like to thank you for choosing Pepperells and will be happy to assist you in the future should you need us to do so.

0
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Udochukwu Benjamin

Udochukwu

The service she offered me was great and fast. I really appreciate.

0
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Bob Lowis

Wills, Trusts & Probate

Bob

Very good appointment explained everything to me. Satisfied with the details.

Legal experts tagged in
this review

A representative from Pepperells Ltd responded to this review

Thankyou for your review and choosing Pepperells. We look forward to assisting you in the future should you need us to do so.

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