Ian Smart
Excellent customer service and Employment Law advice
Gracie provided me with advice and support on an employment law matter all the way from a prospects assessment, through negotiation with my employer and to successful conclusion. Gracie was thoroughly professional throughout but in a way that was approachable, kind and helpful, listening carefully to my explanations of the issues and to my related thoughts and feelings. She sensitively managed my expectations and provided detailed and thorough, but clear and understandable, verbal and written advice on the issues, options and potential outcomes. I was particularly grateful that she was contactable when needed, provided timely responses throughout a changing situation and enabled me to meet all relevant deadlines. I thoroughly recommend Gracie as an adviser and I will not hesitate to seek her help in the future.
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