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Richard Nelson LLP

4.8 | 210 Reviews 210 Reviews | Professional Negligence
1,314 Total Company Reviews info icon Professional Negligence | info icon 1,314 Total Company Reviews Professional Negligence | info icon 1,314 Total Company Reviews

Castle Court, 6 Cathedral Road, Cardiff, South Glamorgan, CF11 9LJ

Accepting new clients

Castle Court, 6 Cathedral Road, Cardiff, South Glamorgan, CF11 9LJ

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 550768

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Richard Nelson LLP Review Scores & Client Satisfaction Overview

4.8
Excellent
95%+
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.8/5

Accreditations

Richard Nelson LLP are accredited by

Family Law Advanced accreditation awarded to Richard Nelson LLP
Criminal Litigation accreditation awarded to Richard Nelson LLP
Family Law accreditation awarded to Richard Nelson LLP

Description

Richard Nelson LLP is a national firm of solicitors providing a range of specialist legal services to professionals, businesses and individuals throughout England and Wales

Rankings by area of expertise

The rankings below show the areas of expertise that Richard Nelson LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Richard Nelson LLP Review Scores & Client Satisfaction Overview

4.8
Excellent
95%+
Value for
Money
13% above
national average
95%+
Success
Rate
15% above
national average
95%+
Would
Recommend
16% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.8/5

Accreditations

Richard Nelson LLP are accredited by

Family Law Advanced accreditation awarded to Richard Nelson LLP
Criminal Litigation accreditation awarded to Richard Nelson LLP
Family Law accreditation awarded to Richard Nelson LLP

Description

Richard Nelson LLP is a national firm of solicitors providing a range of specialist legal services to professionals, businesses and individuals throughout England and Wales

Rankings by area of expertise

The rankings below show the areas of expertise that Richard Nelson LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Crime/ Criminal Defence 7 / 2,142
Family Law 125 / 4,224
Employment 19 / 3,622
Immigration Law 15 / 1,156
Professional Negligence 91 / 1,298
Immigration 11 / 2,284
Housing & Property 646 / 4,772
Litigation 29 / 892
Dispute Resolution 79 / 1,802
Personal Injury 360 / 2,650
Child Law 185 / 1,640
Wills, Trusts & Probate 308 / 3,763
Clinical Negligence 257 / 1,247
Government Investigations 24 / 416
Care Law 65 / 531
Fraud Law 38 / 514
Land Law 210 / 1,322
Education 1 / 422
Appeals Law 63 / 849
Money & Tax 6 / 1,951
Criminal Law 71 / 1,008
Consumer 77 / 4,415
Motoring Law 29 / 133
Actions against the police 2 / 183
Commercial Property 212 / 3,667
Debt and Tax Law 118 / 787
Company Law 91 / 970
Domestic Violence Law 94 / 896
Healthcare Law 29 / 357
Company & Commercial 149 / 4,183
Medical Law 17 / 189
Contract Law 133 / 1,426
Compliance Law 53 / 462
Agriculture 115 / 820
Court of Protection and Deputyship 96 / 577
National Insurance Law 67 / 422
IT & Intellectual Property 59 / 1,114
Charities 138 / 767
Cybersecurity and Data Protection Law 74 / 893
Driving offences 47 / 626
Environmental Law 36 / 394
Financial Crime Law 40 / 461
Road Traffic Law 44 / 249
Civil Rights Law 12 / 97
Discrimination Law 63 / 499
Inheritance Law 112 / 680
Sports Law 39 / 303
Health and Welfare Law 22 / 186
Human rights 76 / 962
Regulations 68 / 2,409
Animal Law 21 / 112
Dental Law 13 / 56
Drug Law 33 / 264
Equality Law 105 / 1,097
Injunctions Law 94 / 931
Local Government Law 7 / 59
Nuisance Law 45 / 235
Retail Law 10 / 71
Terrorism Law 21 / 147
Transport Law 16 / 137
National 194 / 11,165

Meet the team of Richard Nelson LLP

Meet the team of Richard Nelson LLP

Contact & Locations - Richard Nelson LLP

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

Castle Court, 6 Cathedral Road, Cardiff, South Glamorgan, CF11 9LJ

Reviews

4.8 /5 210 Reviews
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Clients say

What clients say about Richard Nelson LLP

The firm specialises in employment law, immigration, DBS/rehabilitation matters, criminal defence, family and civil litigation, commercial disputes and EHCP/safeguarding advocacy. Clients praise clear, practical legal expertise, effective negotiation and strong case-building that secure positive outcomes. Valued soft skills include responsiveness, professionalism, empathy, compassion, patience, reassurance, clear plain‑English communication and a supportive, approachable manner that reduces stress and builds client confidence.

professional
responsive
knowledgeable
compassionate
reassuring
efficient
approachable
thorough
trustworthy
clear advice

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Anonymous

Verified
Education

responsible and competent

She handled my case well with passion and useful advice.

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Paul Dodd

Verified
Crime/ Criminal Defence

Exceptional Work

Professional reassuring and attention to detail 2nd to none

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Anonymous

Verified
Employment

Would use again

Very satisfied with the service and advice I received from Jayne when I was made redundant. She was professional, courteous and clear in all our calls, enabling me to understand my legal options with their specific pros and cons. While I ultimately decided not to pursue a case, having her advice enabled me to be confident it was the right decision for me and to focus on the future without lingering doubts or regret.

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Toks

Verified
Crime/ Criminal Defence

Definition of high standards

Review for Jacqui Callan I was represented by Jacqui Callan of Richard Nelson LLP, and the support she provided over the three‑year duration of my case was exceptional. Jacqui combined clear, steady communication with a calm professionalism that made an incredibly difficult period far more manageable. She approached every stage of the process with care, precision, and genuine compassion, ensuring I always felt informed, prepared, and supported. Her dedication, integrity, and attention to detail were evident throughout, and her guidance was invaluable during some of the most challenging moments of my life. I would recommend her without hesitation to anyone seeking a solicitor of the highest standard. She replies in non working hours

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Anonymous

Verified
Education

Excellent Service

I was dealt with professionally and efficiently. Louise was very supportive and was very clear with her advice and that lead to an outcome which was better than the advice suggested usually happens. Therefore, I am delighted with the service.

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Other Reviews

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Frivolouslola

Frivolouslola

Avoid this firm for police cautions and arrest record deletions. I used Marua Anthony to delete my caution. The process was incredibly slow. I had to keep chasing her and she was very unreliable. After 1 year if waiting, inly to hear that thr Poice refused to delete my record. I was really upset and also received a mind to bar letter from the DBS, something that Maria Anthony had failed to warn me about. I eventually had to find another solicitor which cost me even more money. When the new lawyer reviewed my case, they were appalled by the poor quality of the work done by Maria Anthony which showed she was incompetent and completely inadequate in this field. My caution was removed by the new lawyer. I regtet not using them in the first place which would have saved me time and money.

I am sorry to hear about your experience. To enable us to investigate what happened in your matter, can you please contact us at complaints@richardnelsonllp.co.uk and refer to your google review and we will then be in contact with you privately. Thank you.

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Samar Alalwan

Samar

I had a very disappointing experience with this law firm. The attorney who was handling my case failed to complete my paperwork even after I had fully paid all the agreed fees. After we finalized everything from my side and I paid the full amount, my documents remained pending for an entire year. During that time, I repeatedly tried to contact her for updates, but she did not respond to my messages. This lack of communication and delay caused me significant stress and inconvenience. I expected a much higher level of professionalism and accountability, especially after fulfilling all my financial obligations. I hope the firm takes this matter seriously and improves its communication and commitment to clients.

I am sorry to hear that your experience was disappointing. There are often delays by HM Land Registry which are outside of our control, where they often take over a year before completing a registration. However, it sounds like there were potentially communication issue where we could have done better to manage your expectations and to communicate with you. If you would like us to explore this further offline with you, then please do reach out to us at complaints@richardnelsonllp.co.uk. Thank you.

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Synergy

Immigration

Synergy

Me and my wife Meera have had a long battle with the visa process with a few previous solicitors who did a really poor job and were very amateur in their approach hence the reason for a such a cheap rate. We now understand why people who charge a cheap rate dont really do a thorough job. We were introduced by Rita Kotecha by one of our mum's friend and I had also heard a few good words from other known people. Once we got to know about how much Rita charged we were very skeptical but now having worked with Rita and her colleagues we can assure you that the price you pay for a solicitor matters a lot. Rita right from the get go was very clear and thorough in her approach. She put us at the centre of the application and was working diligently to cover every aspect of the visa process. Even though me and my wife had put in a lot of input she didnt hold back in her professional approach and opinions. As much as she was positive she was also very practical and tactical in her approach. Her honesty in her work and making sure she was true to the process stands out the most. She didnt want us to cut corners, or any loop holes and ensured we didnt fall into any other false traps with the poor advice that is out their. Due to me being also very detailed and having done all the research I doubted her work but she stood firm in her decisions and held her values. I would recommend anyone to take Rita as your immigration specialist because she is true, honest and open with her work. Yes the price is high however you rather pay someone to do a job of high quality than spend money on someone who is just wanting to tick the boxes. She went above and beyond and whenever we had any questions or query she gave us the honest answer and followed through on every aspect of the visa process. We are very thankful and grateful to Rita and co.

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E

Crime/ Criminal Defence

A client

When you are being prosecuted you need to hire someone who knows the law well enough to represent you so that you don't get hit even harder that you deserve. It happens all the time, the (throwing the book at you method). The book hurts. The police and CPS like to escalate charges. If you don't have a representative who knows what might happen. I had a solicitor from another firm before, same case. His representation was discontinued and I hired a lady from Richard Nelson LLP. She made sure the law remained honest, I was given a consequence that matched my offence not a hugely escalated sentence that would have been unfair. She knows things like what sentencing guidelines the court are empowered with and made a point to the court that they accepted which otherwise would have left me in a position where I would no doubt have been prosecuted again in future. Eve Paterson skillfully negotiated the safe zone between there should be a consequence and escalated charges to make it sound worse than it was. In my very humble opinion,if you are going into a courtroom without her good luck. But if I had a choice I would use Richard Nelson. Eve if possible.

Solicitors tagged in
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Richard Nelson LLP

Thank you for your detailed review. We are thrilled to hear that we could represent you in your defence case effectively and that Eve provided you with good service to achieve a more positive outcome. Your feedback is very much appreciated.

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Lynne E

The Solicitor that works for this firm was recommended to me by my financial advisor after the loss of a family member. The Solicitor was experienced, professional, extensive knowledge base. They also listened, took time to go through things and explained everything clearly and concisely, they also were very caring, patient and understanding during this difficult time for me. I also had contact with other members of the team and can only say they were friendly, respectful, professional and also came across as caring. If I am ever in need of a Solicitor again I would not hesitate to contact them and would definitely recommend this firm.

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Reviews

4.8 /5 1314 Reviews
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Star rating
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Clients say

What clients say about Richard Nelson LLP

The firm specialises in employment law, immigration, DBS/rehabilitation matters, criminal defence, family and civil litigation, commercial disputes and EHCP/safeguarding advocacy. Clients praise clear, practical legal expertise, effective negotiation and strong case-building that secure positive outcomes. Valued soft skills include responsiveness, professionalism, empathy, compassion, patience, reassurance, clear plain‑English communication and a supportive, approachable manner that reduces stress and builds client confidence.

professional
responsive
knowledgeable
compassionate
reassuring
efficient
approachable
thorough
trustworthy
clear advice

ReviewSolicitors Review List

Profile image of Leanne

Leanne

Highly recommend

Very thorough, very quick response and very helpful . Would highly recommend

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Emily

Education

Amending ehcp and placement

I will never be able to say thank you enough for what Sam and Trudi have done for us. They are amazing ladies. They have supported and have gone above and beyond fighting for my son. I couldn't have done any of this without them. Thank you so much again you amazing ladies.

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Karen Snelgrove

Education

Outstanding in every way

If you are looking for an outstanding education solicitor look no further than Samantha Trowbridge at Richard Nelsons Solicitors (and her assistant Trudi Salmon) . Navigating the SEN and EHCP system is a minefield and mentally exhausting to the point where you feel broken. Samantha managed to balance brilliant legal strategy with profound empathy, it was as if she was fighting for her own child. She made us feel like we were a team, and she was the captain. When we thought there was no way we could get a favourable outcome, she never gave up the fight, even though we thought we were losing, she gave us hope, and that is what we held on to. She made us feel seen and supported every step of the way. Her (and Trudi's ) communication and support was beyond excellent, and she successfully won our case. I cannot thank her enough for securing an amazing education for my grandson in a specialist school. He now has a chance to be the best he can be and a happy school life. Thankyou doesn't touch the sides.

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Luis

Education

Great service and support

Samantha’s support throughout our son’s EHCP and annual review meetings was invaluable. Despite the ongoing complexities and rigidity of the process, her guidance enabled us to identify important factors we hadn’t previously considered and to build a strong case for our son’s change of provision. Her expertise was instrumental in securing the right provision for him and in navigating the whole process; there is absolutely no doubt about that. I would not hesitate to recommend her services and request her help in the future when needed. We are deeply grateful for her dedication and for helping us achieve the best possible outcome for our son.

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Temitope I

Verified
Crime/ Criminal Defence

A PROFESSIONAL TO THE CORE

From the very first day I spoke with her over the phone I was rest assured, she understood my case as if she worked with me at my place of work, She took her time to deal with my case and showed professional knowledge and support. I will definitely recommend.

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Other Reviews

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Ruth Williams

Wills, Trusts & Probate

Ruth

I cannot recommend Marjorie Creek and Richard Nelson LLP highly enough. Marjorie supported me through an incredibly difficult and prolonged period, and I will always be deeply grateful that I had her in my corner. Her knowledge, experience and professional judgement were invaluable, but what made such a difference was the genuine compassion, kindness and reassurance she showed throughout. During a situation that was often extremely challenging, knowing that I could turn to Marjorie for clear advice, support and guidance gave me enormous reassurance. She was always approachable, responsive and there when I needed her, acting promptly and professionally while never losing the human touch. I always felt that she genuinely cared about my situation and was committed to achieving the best possible outcome for me. It is difficult to put into words just how much her support meant during that time. Marjorie is an exceptional professional and a genuinely compassionate person, and I would recommend her without hesitation to anyone needing knowledgeable, trustworthy and supportive legal representation.

Solicitors tagged in
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Thank you for this review. We are fortunate to have Marjorie in our team!

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Frivolouslola

Frivolouslola

Avoid this firm for police cautions and arrest record deletions. I used Marua Anthony to delete my caution. The process was incredibly slow. I had to keep chasing her and she was very unreliable. After 1 year if waiting, inly to hear that thr Poice refused to delete my record. I was really upset and also received a mind to bar letter from the DBS, something that Maria Anthony had failed to warn me about. I eventually had to find another solicitor which cost me even more money. When the new lawyer reviewed my case, they were appalled by the poor quality of the work done by Maria Anthony which showed she was incompetent and completely inadequate in this field. My caution was removed by the new lawyer. I regtet not using them in the first place which would have saved me time and money.

I am sorry to hear about your experience. To enable us to investigate what happened in your matter, can you please contact us at complaints@richardnelsonllp.co.uk and refer to your google review and we will then be in contact with you privately. Thank you.

0
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Frances Ledbury

Employment

Frances

As a lawyer myself it was interesting for me to see things from the other side. I did not expect to be in a position to need the advice I required but was so relieved to find Steve Roberts - an extremely competent, calm and personable solicitor who put me at my ease within minutes of speaking to him. I am so glad I instructed someone else instead of dealing with the case myself- his written response was extremely succinct and well put. I wouldn’t hesitate to recommend him.

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Thank you for this review and we are so pleased to see a positive outcome.

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N M

Immigration

A client

Khadijah Maqsood at Richard Nelson, has been super nice and helpful. She was super patient and understanding and would definitely recommend her. Thanks Again Khadijah for all the help ❤️🙏🏼

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Thank you for this lovely review which is much appreciated

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Michael Bretton

Immigration

Michael

From the first call and throughout the whole process to its successful outcome Rita was robust, approachable and tenacious in doing all she could to ensure that we understood all that we needed to provide so that she could present the very best case in our visa application. Highly recommended.

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