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Pepperells Ltd

4.8 | 1963 Reviews 1,963 Reviews | Formal Lease Extensions
3,655 Total Company Reviews info icon Formal Lease Extensions | info icon 3,655 Total Company Reviews Formal Lease Extensions | info icon 3,655 Total Company Reviews

Gresley House, Ten Pound Walk, Doncaster, South Yorkshire, DN4 5HX

01302630630

Accepting new clients

Gresley House, Ten Pound Walk, Doncaster, South Yorkshire, DN4 5HX

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 8007670

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Pepperells Ltd |

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4.8
Excellent
1,963 Reviews
95%
Value for
Money
12% above
national average
95%+
Success
Rate
16% above
national average
95%+
Would
Recommend
16% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.8/5

Accreditations

Pepperells Ltd are accredited by

Children Law accreditation awarded to Pepperells Ltd
Family Law Advanced accreditation awarded to Pepperells Ltd
Criminal Litigation accreditation awarded to Pepperells Ltd

Description

Pepperells Solicitors are a dynamic and growing law firm. If you need a modern approachable law firm, then Pepperells are the right choice for you. We deliver the highest standards of service to our clients with a personal touch. The legal sector is constantly changing, and our team of lawyers have the skills, experience and judgement to deliver the outcomes that our clients require in a speedy and cost-effective manner. We offer a wide range of services and can deal with most types of legal work both for the individual and also for complex business requirements.

Rankings by area of expertise

4.8
Excellent
3,655 Reviews
95%
Value for
Money
12% above
national average
95%+
Success
Rate
16% above
national average
95%+
Would
Recommend
16% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.7/5

Accreditations

Pepperells Ltd are accredited by

Children Law accreditation awarded to Pepperells Ltd
Family Law Advanced accreditation awarded to Pepperells Ltd
Criminal Litigation accreditation awarded to Pepperells Ltd

Description

Pepperells Solicitors are a dynamic and growing law firm. If you need a modern approachable law firm, then Pepperells are the right choice for you. We deliver the highest standards of service to our clients with a personal touch. The legal sector is constantly changing, and our team of lawyers have the skills, experience and judgement to deliver the outcomes that our clients require in a speedy and cost-effective manner. We offer a wide range of services and can deal with most types of legal work both for the individual and also for complex business requirements.

Rankings by area of expertise

Contact details

01302630630
helpdesk@pepperells.com
www.pepperells.com

Gresley House, Ten Pound Walk, Doncaster, South Yorkshire, DN4 5HX

Reviews

4.8 /5 1963 Reviews
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    Review Source

    Rating

    Review Source

    Clients say

    The firm specialises in conveyancing, wills & probate, family and employment litigation, consumer disputes and court representation, with particular strength in time-sensitive property transactions and clear legal advice. Clients praise technical expertise, thoroughness and successful outcomes. Valued soft skills include clear, patient communication, empathy, approachability and responsiveness; staff are described as friendly, professional, reassuring and supportive. Clients also highlight efficiency, good value, proactive problem‑solving and confidence‑building throughout often stressful matters.

    friendly staff
    clear explanations
    prompt responses
    efficient service
    professional conduct
    knowledgeable team
    reassuring support
    helpful guidance
    kept updated
    good value

    ReviewSolicitors Review List

    Profile image of Sonia Kempthorne

    Sonia Kempthorne

    Verified
    Housing & Property

    House purchase

    Lisa was recommended to me by a friend who had used her previously I was very impressed with her I found her very easy to talk to she made my house purchase less stressful than I expected. She explained things very well, which helped. I would highly recommend Lisa to others. I am very impressed with the service I received and would like to thank her for all her hard work and swift responses to any of my emails which made the whole process easier Thank you Lisa

    Solicitors tagged in
    this review

    legal expert Lisa Peterson Lisa Peterson

    A representative from Pepperells Ltd responded to this review

    Thankyou for your review. We appreciate the positive feedback you have given us and we look forward to working with you in the future should you need us to do so.

    0
    Collected on: ReviewSolicitor collection source logo
    Profile image of Ruth Neal

    Ruth Neal

    Verified
    Housing & Property

    House sale

    Quick & efficient service & always kept me updated.

    Legal experts tagged in
    this review

    legal expert Sophie Wilkinson Sophie Wilkinson

    A representative from Pepperells Ltd responded to this review

    Thankyou for your review. We appreciate the positive feedback you have given us, and we look forward to working with you in the future should you need us to do so.

    0
    Collected on: ReviewSolicitor collection source logo
    Profile image of Anonymous

    Anonymous

    Verified
    Wills, Trusts & Probate

    Professional and reliable

    Natalia was friendly, professional and trustworthy. She kept to timescales and made sure l understood each step of the process.

    Legal experts tagged in
    this review

    legal expert Natalia Mihajlovic Natalia Mihajlovic
    0
    Collected on: ReviewSolicitor collection source logo
    Profile image of Miss F

    Miss F

    Verified
    Housing & Property

    Would not recommend

    Paid for advice and correspondence no correspondence was issued and the advice I took did not go well and then the advice changed and was not helpful at all take your money and bill you for letters they do not issue would definitely not use again or recommend at all

    Legal experts tagged in
    this review

    legal expert Becky Scott Becky Scott

    A representative from Pepperells Ltd responded to this review

    Thankyou for your review. We are sorry to hear that you were not satisfied with the outcome of your matter. Should you wish to discuss this further please contact the Client Services Department.

    0
    Collected on: ReviewSolicitor collection source logo
    Profile image of Anonymous

    Anonymous

    Verified

    Mortgage

    Everything was sorted as soon as possible

    Legal experts tagged in
    this review

    legal expert Parminder Othi Parminder Othi
    0
    Collected on: ReviewSolicitor collection source logo

    Other Reviews

    Profile image of Clare Steele-King

    Clare Steele-King

    Housing & Property

    Clare

    Efficient solicitors with excellent communication. I have used them on two occasions and will definitely use them again in future. The whole team are kind, considerate and very professional. Huge thanks everyone at Pepperells, particularly (most recently) Malcolm, Cheryl, Amy, Parminder, Suzie, Laura and Stacey.

    Legal experts tagged in
    this review

    legal expert Parminder Othi Parminder Othi
    legal expert Malcolm Robinson Malcolm Robinson
    legal expert Amy Stewart Amy Stewart

    A representative from Pepperells Ltd responded to this review

    Thank you for sharing your feedback Clare and using our services again. I will pass this onto the team.

    0
    Collected on: Google collection source logo
    Profile image of Melinda Priestley

    Melinda Priestley

    Housing & Property

    Melinda

    I received some good advice regarding a dispute with my neighbours. You have to pay for your appointment upfront but it was well worth it.

    Legal experts tagged in
    this review

    legal expert Simon Davies Simon Davies

    A representative from Pepperells Ltd responded to this review

    We would like to thank you for your review and are pleased to hear that you received good advice about your neighbour dispute. We would like to thankyou for choosing Pepperells and will be happy to assist you in the future should you need us to do so.

    0
    Collected on: Google collection source logo
    Profile image of Michaela Page

    Michaela Page

    Consumer

    Michaela

    In January this year I purchased a car from a dealership. The car did not meet satisfactory standards and the dealership was refusing me my consumer rights under the 30 day right to return. I contacted Pepperells and was quickly given an appointment with Leah Kelly (Associate Solicitor). Leah was amazing, she listened carefully, and understood my situation. Leah issued a Letter Before Action to the dealership, unfortunately, they didn't respond. However, Leah and her colleague Selin (Trainee Solicitor) did not give up and managed to arrange a meeting with the dealership to rectify the situation. The meeting was a success and I now have a new car I am happy with. I would highly recommend Pepperells Solicitors. Both Leah and Selin provided great service. I am extremely grateful for their assistance.

    Legal experts tagged in
    this review

    legal expert Leah Kelly Leah Kelly

    A representative from Pepperells Ltd responded to this review

    Thank you for sharing your feedback Michaela. I will pass your comments into Leah and the team.

    0
    Collected on: Google collection source logo
    Profile image of Raymond Martin

    Raymond Martin

    Housing & Property

    Raymond

    Excellent service throughout the sale of my property and very reasonably priced. Highly recommended and would use again. 👌

    Solicitors tagged in
    this review

    legal expert Lisa Peterson Lisa Peterson

    A representative from Pepperells Ltd responded to this review

    Thankyou for your review. Its great to hear about the excellent service you received from us whilst selling your property. We would like to thank you for choosing Pepperells and look forward to working with you again in the future should you need us to do so.

    0
    Collected on: Google collection source logo
    Profile image of Helen Dent

    Helen Dent

    Housing & Property

    Helen

    Mina and Amanda were friendly, polite and professional. My house purchase was dealt with in an efficient and competent manner.Thank you both

    Legal experts tagged in
    this review

    legal expert Mina Davey Mina Davey
    legal expert Amanda Lowson Amanda Lowson

    A representative from Pepperells Ltd responded to this review

    Thankyou for your review. We value your feedback and will ensure it is passed onto Amanda and Mina. Thankyou for choosing Pepperells, we look forward to assisting you in the future.

    0
    Collected on: Google collection source logo

    Reviews

    4.8 /5 3655 Reviews
    Filter your results
    Star rating
      Review Source

      Rating

      Review Source

      Clients say

      The firm specialises in conveyancing, wills & probate, family and employment litigation, consumer disputes and court representation, with particular strength in time-sensitive property transactions and clear legal advice. Clients praise technical expertise, thoroughness and successful outcomes. Valued soft skills include clear, patient communication, empathy, approachability and responsiveness; staff are described as friendly, professional, reassuring and supportive. Clients also highlight efficiency, good value, proactive problem‑solving and confidence‑building throughout often stressful matters.

      friendly staff
      clear explanations
      prompt responses
      efficient service
      professional conduct
      knowledgeable team
      reassuring support
      helpful guidance
      kept updated
      good value

      ReviewSolicitors Review List

      Profile image of Melvin Featherstone

      Melvin Featherstone

      Verified

      Excellent !

      From start to the completion Chloe was amazing. Emails and questions answered so quickly , kept updated and nothing was too much trouble. I have already recommended to a friend who was looking.

      Legal experts tagged in
      this review

      legal expert Chloe Knight Chloe Knight
      0
      Collected on: ReviewSolicitor collection source logo
      Profile image of Howard Thackray

      Howard Thackray

      Verified
      Wills, Trusts & Probate

      Will

      Great, professional service and I would have no hesitation in using Natalia again

      Legal experts tagged in
      this review

      legal expert Natalia Mihajlovic Natalia Mihajlovic
      0
      Collected on: ReviewSolicitor collection source logo
      Profile image of Terrence Stears

      Terrence Stears

      Verified
      Consumer

      Great communication

      Because provided a great service. Clear communication and advice and dealt with my matter in a professional yet approachable manner.

      Legal experts tagged in
      this review

      legal expert Rebecca Liney Rebecca Liney

      A representative from Pepperells Ltd responded to this review

      Thankyou for your review. We value your feedback and will ensure your comments are passed onto Rebecca and the team.

      0
      Collected on: ReviewSolicitor collection source logo
      Profile image of Sonia Kempthorne

      Sonia Kempthorne

      Verified
      Housing & Property

      House purchase

      Lisa was recommended to me by a friend who had used her previously I was very impressed with her I found her very easy to talk to she made my house purchase less stressful than I expected. She explained things very well, which helped. I would highly recommend Lisa to others. I am very impressed with the service I received and would like to thank her for all her hard work and swift responses to any of my emails which made the whole process easier Thank you Lisa

      Solicitors tagged in
      this review

      legal expert Lisa Peterson Lisa Peterson

      A representative from Pepperells Ltd responded to this review

      Thankyou for your review. We appreciate the positive feedback you have given us and we look forward to working with you in the future should you need us to do so.

      0
      Collected on: ReviewSolicitor collection source logo
      Profile image of Anna Marie Coughlan

      Anna Marie Coughlan

      Verified
      Wills, Trusts & Probate

      Will Day

      Thamida was helpful and explained everything so I understand as I have a brain disease. She was happy helpful and I couldn’t have asked for anyone better to do my will.

      Legal experts tagged in
      this review

      legal expert Thamida Akther Thamida Akther

      A representative from Pepperells Ltd responded to this review

      Thankyou for your review. We appreciate the positive feedback you have given us, and we look forward to working with you in the future should you need us to do so.

      0
      Collected on: ReviewSolicitor collection source logo

      Other Reviews

      Profile image of Clare Steele-King

      Clare Steele-King

      Housing & Property

      Clare

      Efficient solicitors with excellent communication. I have used them on two occasions and will definitely use them again in future. The whole team are kind, considerate and very professional. Huge thanks everyone at Pepperells, particularly (most recently) Malcolm, Cheryl, Amy, Parminder, Suzie, Laura and Stacey.

      Legal experts tagged in
      this review

      legal expert Parminder Othi Parminder Othi
      legal expert Malcolm Robinson Malcolm Robinson
      legal expert Amy Stewart Amy Stewart

      A representative from Pepperells Ltd responded to this review

      Thank you for sharing your feedback Clare and using our services again. I will pass this onto the team.

      0
      Collected on: Google collection source logo
      Profile image of Melinda Priestley

      Melinda Priestley

      Housing & Property

      Melinda

      I received some good advice regarding a dispute with my neighbours. You have to pay for your appointment upfront but it was well worth it.

      Legal experts tagged in
      this review

      legal expert Simon Davies Simon Davies

      A representative from Pepperells Ltd responded to this review

      We would like to thank you for your review and are pleased to hear that you received good advice about your neighbour dispute. We would like to thankyou for choosing Pepperells and will be happy to assist you in the future should you need us to do so.

      0
      Collected on: Google collection source logo
      Profile image of Michaela Page

      Michaela Page

      Consumer

      Michaela

      In January this year I purchased a car from a dealership. The car did not meet satisfactory standards and the dealership was refusing me my consumer rights under the 30 day right to return. I contacted Pepperells and was quickly given an appointment with Leah Kelly (Associate Solicitor). Leah was amazing, she listened carefully, and understood my situation. Leah issued a Letter Before Action to the dealership, unfortunately, they didn't respond. However, Leah and her colleague Selin (Trainee Solicitor) did not give up and managed to arrange a meeting with the dealership to rectify the situation. The meeting was a success and I now have a new car I am happy with. I would highly recommend Pepperells Solicitors. Both Leah and Selin provided great service. I am extremely grateful for their assistance.

      Legal experts tagged in
      this review

      legal expert Leah Kelly Leah Kelly

      A representative from Pepperells Ltd responded to this review

      Thank you for sharing your feedback Michaela. I will pass your comments into Leah and the team.

      0
      Collected on: Google collection source logo
      Profile image of Gemma Skipworth

      Gemma Skipworth

      Gemma

      Do not use this firm , let me down and lied so many times , felt like I was doing there job for them . Very unprofessional and not very nice to clients I had to get the legal ombudsman involved

      A representative from Pepperells Ltd responded to this review

      I am sorry to hear you have not been happy with your service. Please do contact our Client service department if you would like to discuss this further.

      0
      Collected on: Google collection source logo
      Profile image of chris ducker

      chris ducker

      Wills, Trusts & Probate

      chris

      Lucy was very efficient, professional and took the time to address and explain anything we were unsure of. Highly recommend.

      Legal experts tagged in
      this review

      legal expert Lucy Drinkall Lucy Drinkall

      A representative from Pepperells Ltd responded to this review

      Thank you for sharing your feedback and its great to hear you would recomend us to others.

      0
      Collected on: Google collection source logo

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