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Ellisons

4.9 | 302 Reviews 302 Reviews | Housing & Property
1,631 Total Company Reviews info icon Housing & Property | info icon 1,631 Total Company Reviews Housing & Property | info icon 1,631 Total Company Reviews

First Floor Connexions, 159 Princes Street, Ipswich, Suffolk, IP1 1QJ

Accepting new clients

First Floor Connexions, 159 Princes Street, Ipswich, Suffolk, IP1 1QJ

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 8010498

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Ellisons Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
Value for money: 95%+
95%+
Success
Rate
Satisfied with outcome: 95%+
95%+
Would
Recommend
Would recommend to friends and family: 95%+
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Ellisons are accredited by

Family Law accreditation awarded to Ellisons
The Law Society accreditation awarded to Ellisons
Conveyancing Quality Scheme accreditation awarded to Ellisons

Description

Ellisons is a full service top 200 UK law firm, and one of the region’s oldest, most established and fastest growing firms. With a team of over 270 colleagues, the firm has offices located across Essex and Suffolk, alongside an office in London: Colchester, Chelmsford, Ipswich, Bury St Edmunds and Tendring.

Rankings by area of expertise

The rankings below show the areas of expertise that Ellisons offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Ellisons Review Scores & Client Satisfaction Overview

4.9
Excellent
94%
Value for
Money
Value for money: 94%
11% above
national average
95%+
Success
Rate
Satisfied with outcome: 95%+
17% above
national average
95%+
Would
Recommend
Would recommend to friends and family: 95%+
18% above
national average
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.7/5

Accreditations

Ellisons are accredited by

Family Law accreditation awarded to Ellisons
The Law Society accreditation awarded to Ellisons
Conveyancing Quality Scheme accreditation awarded to Ellisons

Description

Ellisons is a full service top 200 UK law firm, and one of the region’s oldest, most established and fastest growing firms. With a team of over 270 colleagues, the firm has offices located across Essex and Suffolk, alongside an office in London: Colchester, Chelmsford, Ipswich, Bury St Edmunds and Tendring.

Rankings by area of expertise

The rankings below show the areas of expertise that Ellisons offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Ellisons

Meet the team of Ellisons

Contact & Locations - Ellisons

Opening hours

Monday 09:00–17:30
Tuesday 09:00–17:30
Wednesday 09:00–17:30
Thursday 09:00–17:30
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

First Floor Connexions, 159 Princes Street, Ipswich, Suffolk, IP1 1QJ

Reviews

4.9 /5 302 Reviews
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Clients say

What clients say about Ellisons

The firm is praised for conveyancing, house sales and purchases, probate, wills and LPAs, divorce and family matters, employment advice, immigration, visas and citizenship, personal injury, disputes, and commercial support. Clients value its expertise in handling complex transactions and applications with precision. Soft skills highlighted include clear communication, responsiveness, professionalism, empathy, patience, friendliness, and reassurance. The team is often described as efficient, supportive, approachable and proactive, keeping clients well informed and making stressful processes feel smooth and manageable.

Efficient service
Great support
Clear communication
Professional advice
Friendly team
Helpful guidance
Prompt responses
Knowledgeable staff
Stress-free process
Kept informed

ReviewSolicitors Review List

Profile image of Hannah

Hannah

Verified
Housing & Property

Marion at Ellisons

Marion was so helpful from the start to the end of the process, she kept us up to date regularly and was very efficient. Would highly recommend.

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Bill Wright

Verified
Housing & Property

Land purchase

Extremely efficient first class service from Emily and her team, always a pleasure to work with.

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Martin Clark

Verified
Housing & Property

Excellent service

Emily was very easy to deal with from our initial meeting to the completion of our sale & kept us informed at / of every stage of the process

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this review

0
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Aaron Ashton

Verified
Housing & Property

Thanks to Marion Knocker and the team

Just used Marion et al for the sale of a house. Efficient service and great support, thank you to all. I would absolutely use the Ellisons team again.

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Ben Patel

Verified
Housing & Property

Marion and her team were brilliant

A huge thank you to the Ellisons team, especially Marion for a smooth buying, and selling process. I will be back for sure!

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Other Reviews

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Paula Obrien

Housing & Property

Paula

Marion Knocker and her team were absolutely Amazing dealing with my sale and purchase. Nothing was too much and always put me at ease when I got a little stressed. Highly recommend. Thank you for everything. 👌🤗

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Spencer Davis

Housing & Property

Spencer

My brother and I can't thank Shah enough for seeing our late father's probate sale through to completion. He was patient, efficient and always on point, ensuring we were always ahead of the game. No matter how many obstacles our buyers solicitors put in the way, Shah's wealth of experience shone through. Ellisons not only dealt with the sale, but their Private Client team also handled the probate in a very timely and efficient manner. Great service all round.

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this review

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Rhett Burton

Housing & Property

Rhett

Marion Knocker recently acted on our sale and purchase, and I can't recommend her and her team highly enough. She often went above and beyond to progress matters as swiftly as possible.

Legal experts tagged in
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A representative from Ellisons Legal LLP responded to this review

Thank you for taking the time to leave a review. We really appreciate your feedback and we will pass the comments onto the team. Best wishes

0
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Henry Perrins

Henry

Victoria Crawford looked after our conveyancing in what turned out to be a particularly challenging purchase. I cannot recommend her enough. She went above and beyond at all stages and her communication skills are second to none. We always knew that our best interests were being looked after and we trusted her judgment and advice implicitly. Vicki has acted for dozens of my clients and i receive nothing but positive feedback and am now very pleased to be able to endorse her whole-heartedly as a client myself. Would thoroughly recommend to anybody buying/selling, she is outstanding.

Hi Henry, thank you for taking the time to leave a review. We really appreciate it.

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Safreena Kanji

Safreena

Shah Bakar was my solicitor for my property purchase. It was a slightly more complex purchase but Shah was efficient and easy to communicate and reach. He kept me updated on all aspects of the purchase and completed within the time frame I set. Thank you will def reach out on my next purchase.

Good afternoon, thank you for taking the time to leave a review. We really appreciate your feedback and we will pass your comments on to Shah.

0
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Reviews

4.9 /5 1631 Reviews
Filter your results
Star rating
Review Source

Rating

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Clients say

What clients say about Ellisons

The firm is praised for conveyancing, house sales and purchases, probate, wills and LPAs, divorce and family matters, employment advice, immigration, visas and citizenship, personal injury, disputes, and commercial support. Clients value its expertise in handling complex transactions and applications with precision. Soft skills highlighted include clear communication, responsiveness, professionalism, empathy, patience, friendliness, and reassurance. The team is often described as efficient, supportive, approachable and proactive, keeping clients well informed and making stressful processes feel smooth and manageable.

Efficient service
Great support
Clear communication
Professional advice
Friendly team
Helpful guidance
Prompt responses
Knowledgeable staff
Stress-free process
Kept informed

ReviewSolicitors Review List

Profile image of Hannah

Hannah

Verified
Housing & Property

Marion at Ellisons

Marion was so helpful from the start to the end of the process, she kept us up to date regularly and was very efficient. Would highly recommend.

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this review

0
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Anonymous

Verified
Immigration Law

Skilled Dependent Visa ...

I’m really happy to share my experience with Ellisons Solicitors, especially Meenal Goyal ji, who handled Skilled Dependant Visa application for me and my son very professionally. We received our visa in short time. Thank you so much for all your help and support. I am very happy with the service and would definitely recommend her to anyone looking for a reliable and professional solicitor.

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Profile image of Bill Wright

Bill Wright

Verified
Housing & Property

Land purchase

Extremely efficient first class service from Emily and her team, always a pleasure to work with.

Legal experts tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of Martin  Clark

Martin Clark

Verified
Housing & Property

Excellent service

Emily was very easy to deal with from our initial meeting to the completion of our sale & kept us informed at / of every stage of the process

Legal experts tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of Aaron Ashton

Aaron Ashton

Verified
Housing & Property

Thanks to Marion Knocker and the team

Just used Marion et al for the sale of a house. Efficient service and great support, thank you to all. I would absolutely use the Ellisons team again.

Legal experts tagged in
this review

0
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of Paula Obrien

Paula Obrien

Housing & Property

Paula

Marion Knocker and her team were absolutely Amazing dealing with my sale and purchase. Nothing was too much and always put me at ease when I got a little stressed. Highly recommend. Thank you for everything. 👌🤗

Legal experts tagged in
this review

0
Collected on: Google collection source logo
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Clare Vickers

Clare

Very unhappy to receive a bill above what was estimated for my case, two weeks after the case was closed. At no point during the process was I notified that the number of hours would be increased from the estimated and I only found out upon receiving the bill. All I can say is that the timekeeping on jobs is either not tracked properly, or this is a way to make a bit of extra money and then point to the small print. I would never have gotten away with whacking my clients with an unexpected bill, having not given them notification at the time that hours spent on the job were going over the original estimate quoted. Very disappointed and upset with the lack of communication, I feel like I’ve been played here and have no choice but to find the money to pay for something I had no idea I was being charged for. Who operates like this?! Edit, in response to Ellison's reply: I am not disputing that the case may have required more time than you originally quoted. I am shocked that I wasn't notified at the time and only found out 2 weeks later when the bill was sent to me. If notified at the time, this could have been agreed and covered by the other party yet now I am out of pocket at the end of a very stressful experience. I've been told by your colleague that this is being looked into further following a phone call.

We are sorry to hear of your disappointment. We are committed to providing clear information regarding the scope of our services and the basis of our charges, both of which are set out in our retainer documentation. As our professional obligations of confidentiality prevent us from discussing the details of any individual matter in a public forum, we would welcome the opportunity to address your concerns directly. Should you wish to do so, please do not hesitate to contact us.

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PMD 75

PMD

0 Stars isn't an option. Absolutely dreadful - did not perform the task they were paid to do then ran up billable hours on things I hadn't approved. Funds on account was used up on pointless tasks (that I'd already paid someone else to do) and successfully wasted 6 months on a time sensitive matter. Asked for justification of billing and was told in was in her (Lauren's) notes but were unable/willing to provide anything that would be considered "legally admissible" to support this - I was asked to attend a meeting but the requestee didn't turn up; I was asked to communicate through a specific email address but never received a response, instead their comm's came from a different address that i didn't know about and hadn't approved into my inbox. They are obliged to work in the best interest of the client but I have nothing that supports this. Avoid at all costs. Matter now with the Legal Ombudsman and the Solicitors Regulation Authority.

We are sorry to read your comments. This matter has been thoroughly reviewed through our formal complaints process, including independent assessment. As a regulated firm, we take all concerns seriously and follow established procedures to ensure they are addressed fairly.

0
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Profile image of Spencer Davis

Spencer Davis

Housing & Property

Spencer

My brother and I can't thank Shah enough for seeing our late father's probate sale through to completion. He was patient, efficient and always on point, ensuring we were always ahead of the game. No matter how many obstacles our buyers solicitors put in the way, Shah's wealth of experience shone through. Ellisons not only dealt with the sale, but their Private Client team also handled the probate in a very timely and efficient manner. Great service all round.

Legal experts tagged in
this review

0
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mark hunter

mark

A thoroughly professional company and immensely experienced.

0
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