Blok, One Castlepark, Tower Hill, Bristol, Avon, BS2 0JA
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Blok, One Castlepark, Tower Hill, Bristol, Avon, BS2 0JA
Regulated by:
The Solicitors Regulation Authority
Regulator ID: 570665
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Irwin Mitchell LLP are accredited by
At Irwin Mitchell, we pride ourselves in understanding people. We understand that everybody's situation is different, be it business or personal.
The rankings below show the areas of expertise that Irwin Mitchell LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Irwin Mitchell LLP are accredited by
At Irwin Mitchell, we pride ourselves in understanding people. We understand that everybody's situation is different, be it business or personal.
The rankings below show the areas of expertise that Irwin Mitchell LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
| Monday | 07:00–20:00 |
| Tuesday | 07:00–20:00 |
| Wednesday | 07:00–20:00 |
| Thursday | 07:00–20:00 |
| Friday | 07:00–20:00 |
| Saturday | (Closed) |
| Sunday | (Closed) |
Blok, One Castlepark, Tower Hill, Bristol, Avon, BS2 0JA
What clients say about Irwin Mitchell LLP
Clients praise the firm’s expertise across family law, lasting powers of attorney, employment matters and complex litigation, with strong knowledge, clear explanations and effective case management. Reviews highlight successful outcomes, diligent preparation and a high level of professionalism throughout. Clients particularly value the team’s patience, empathy, respect and personal approach, alongside responsiveness, reassurance and clear communication. The firm is also commended for its attention to detail, organisation and willingness to go above and beyond to support clients during difficult times.
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What clients say about Irwin Mitchell LLP
Clients praise the firm’s expertise across family law, lasting powers of attorney, employment matters and complex litigation, with strong knowledge, clear explanations and effective case management. Reviews highlight successful outcomes, diligent preparation and a high level of professionalism throughout. Clients particularly value the team’s patience, empathy, respect and personal approach, alongside responsiveness, reassurance and clear communication. The firm is also commended for its attention to detail, organisation and willingness to go above and beyond to support clients during difficult times.
Given conflicting information three times, Cambridge office solicitors told me they would represent me twice, now they are saying they won't and this is due to call filtering by non legal trained contact centre agents. poor service from Cambridge office would not recommend this office,
My experience with Irwin Mitchell’s commercial team as panel solicitors has been an absolute masterclass in administrative delay, lack of supervision, and procedural failure. The Key Facts: 11 Months of Inaction: Instructed on a high-value commercial negligence claim, the file was left in the hands of an unsupervised fee earner/trainee who consistently misstated basic facts, failed to secure critical digital client files, and took almost a year to make any progress. Conflict of Interest: After repeated errors and failure to protect client evidence were formally raised, the firm declared a conflict of interest and disinstructed themselves, leaving the matter completely unhandled. Two-Month Complaint Delay: A formal service complaint was submitted to Client Care. Irwin Mitchell ignored their own 15-day internal complaint deadline and dragged the matter out for over two months. Broken Commitments: An Associate Solicitor gave a binding written commitment to provide a full substantive response "no later than close of business on Thursday, 13th August." At 16:31 on that exact deadline, a generic email was sent stating the file was "under internal review"—followed 75 minutes later by an automated Out of Office reply confirming the fee earner had gone on holiday for a week. The Bottom Line: Promising a client a formal complaint response after months of delay, sending a stalling email minutes before the deadline, and immediately walking out the door on holiday sums up the operational culture. If you require accountable legal representation, strict adherence to professional deadlines, or transparent communication, look elsewhere. This matter is now being escalated directly to the Legal Ombudsman (LeO) and the Solicitors Regulation Authority (SRA).
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I instructed this company to represent me during an employment tribunal case. They were largely indifferent to my needs and were out of touch for month long periods, even when informed them of important developments in my case. Due to their inaction, I had to contact other firms for legal advice. In the end I had to dismiss Irwin Mitchell in order to urgently protect my position. This meant submitting legal documents to the Court creating a very stressful period in my life.
I would like to say a huge thank you to Aaron Ford at Irwin Mitchell LLP in Birmingham for the help and support he gave me in obtaining a Power of Attorney for my 90-year-old mother. Dealing with legal matters on behalf of an elderly parent can be quite daunting, but Aaron made the whole process much easier than I expected. He was professional, knowledgeable and, perhaps most importantly, incredibly patient. He took the time to explain everything clearly and made sure I understood what was required at each stage. What really stood out to me was the way Aaron dealt with both me and my mother. He was respectful, understanding and genuinely caring, while still maintaining a very high level of professionalism. At no point did we feel rushed or that we were simply another case. The process was handled efficiently from start to finish, and Aaron gave me real confidence that everything was being dealt with properly and in my mother's best interests. I would have absolutely no hesitation in recommending Aaron and Irwin Mitchell LLP to anyone who needs help with a Lasting Power of Attorney or similar legal matters. His knowledge, patience and personal approach made a real difference to us. Thank you, Aaron, for making what could have been a stressful experience so straightforward and reassuring. You are a real credit to Irwin Mitchell.
I was recommended Irwin Mitchell by a friend while in the early stages of my divorce, and I recently had my first meeting with Marie Kilgallan. I was very impressed by her expertise, professionalism, and honest approach when discussing the possible outcomes of my case. Marie explained everything clearly, including the fees involved and the work that would be carried out, which gave me confidence and reassurance during a difficult time. Overall, my experience so far has been very positive, and I would definitely consider using Irwin Mitchell moving forward.
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