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How Irwin Mitchell LLP Compares

Value for money

!

Limited data.

This firm - 89%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Irwin Mitchell LLP on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Irwin Mitchell LLP. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 25%
About Right 75%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 97%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Irwin Mitchell LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Irwin Mitchell LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 97%
No 3%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 87%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Irwin Mitchell LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Irwin Mitchell LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 87%
No 13%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Irwin Mitchell LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.5/5

Reviews summary

  • Excellent

    10181
  • Very Good

    650
  • Average

    155
  • Poor

    138
  • Awful

    837

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Anrew

Anrew

July 16, 2023

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Can't recommend highly enough.

Laura bailey was my solicitor through my claim. She was compassionate, thorough, professional, punctual and incredibly knowledgeable. She delivered both good and bad news in the best way possible she could and I felt reassured through the entire journey I was being taken care of to a high standard.

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Julie

Julie

June 06, 2023

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We can’t thank Kate and her team enough.

Irwin Mitchell made us feel valued as soon as they started working on our claim. My husbands claim was particularly challenging as there were so many areas involved, however Katy Easy- her tenacious approach left no stone unturned and no question unanswered which gave us the closure we needed, giving us a successful outcome to look to the future.

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Nathan

Nathan

June 03, 2023

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Fantastic experience with Irwin Mitchell.

Deborah Rose gave outstanding support throughout the entire process with thorough analysis and planning in order to achieve the best possible outcome! Would highly recommend IM and Deborah in particular to anyone.

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Colin

Colin

May 13, 2023

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Excellent service.

Whole process lead by Rebecca and her team. Guidance, help and support readily provided when needed to progress through the significant paperwork required. All costs and related issues clearly provided and explained by Rebecca at the start of the process. I would have no hesitation in using Irwin Mitchell again should I have cause in the future.

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Karin

Karin

April 27, 2023

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Thank you.

Irwin Mitchell were recommended to me after a close family member suffered serious traumatic brain injury after a road traffic accident. After meeting with James Davies, I knew that this was the right fit for me and my family. When navigating something like brain injury, you need expertise from the right people, as it's an area in which not everyone is qualified. It's complex, layered and important to have the right legal team from the get go. James and his entire team, especially Declan French have gone above and beyond in ensuring that we are both informed, supported and taking the appropriate legal action. They are approachable, caring, yet professional and no nonsense, there is zero doubt in my mind that we chose the right team for us.

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Sean

Matter Type:

Sepsis Negligence Claims

Sean

January 15, 2022

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Great at first, then no contact or updates

Did first/basic info gather. Had call back quite quickly and had cast iron case as trust had already admitted poor service liability. Resulting in permanent damage to joints called septic arthritis.

No call back, really disappointed in their attitude and felt my story not taken seriously. Not even a call back to explain.

I would not recommend this firm, they certainly don’t perform as well as their TV advert tries to show

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C

Matter Type:

Medical Negligence

C

December 03, 2021

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Jenna Harris

Today we received the telephone call that we never thought we would get – our Medical Negligence Claim had been settled out of court - This has only been possible due to the tenacity empathy and World Class support and advice from the WONDERFUL Jenna Harris.
Jenna and her team were recommend by so many people due to her ability to get results, she always has your back – she is a winner!
Jenna and her team provided clear realistic advice by also showing that as individuals they care but also Irwin Mitchell care about people.
Jenna, Jacqui and Kay have been fantastic keeping us updated on a weekly basis and being very sympathetic but factual to the issues we were faced with on a day to day basis.
The team go the extra mile for their clients and have been a great support from a legal and friendly perspective but also showing that they care and are very experienced in medical negligence and have been very honest with me from day one - which is something I really appreciate.
Jenna and the team are now considered family friends and should be looked at by clients as trusted advisors as they had the ability to make me and my family feel at ease when difficult conversations needed to be had.
Jenna's ability to build relationships quickly (even in a Pandemic) is World Class and in my humble opinion IM are so lucky to have her on the team as she is a massive asset to the Firm. I don't know where we would be without her !
For those of you out there who are unsure who to instruct and rely on for support with a medical negligence claim - we do not hesitate to recommend Jenna Harris and her team.
For those of you that might think that a big law firm like IM are to big to care, you are mistaken - we have to say that with every interaction we have with Jenna and the team, they ALWAYS ask how we are and how the family is - which is a game changer from other legal firms my colleagues and friends have instructed in the past.
Jenna gets to know you and your family and has the natural ability to build client relationships really quickly with her professional friendly manner. Jenna is surrounded by likeminded people who care about you, your family and the case.
Although as a family we have never actually met Jenna and the team face to face (due to COVID) they have become part of the family with all their support.
For a 'World Class,' friendly, realistic and professional approach - Speak to Jenna!!
Jenna – we can’t thank you enough for what you have done / achieved and the support you have given our family – you will always have a special place in our hearts as you have been able to give us closure on what was a terrible situation.

THANK YOU Jenna – you and the team are WONDERFUL!

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Tania

Tania

December 04, 2020

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Excellent would very highly recommend

At the most difficult time in my life, Hilary Wetherell at the Birmingham office has provided the most amazing support. Hilary really cares about her clients. The rehabilitation package she arranged for my daughter has helped her to recover to a stage that I didn't think would be possible. The award she has secured has exceeded all of my expectations. My daughter now has a secure and hopeful future. Hilary is always professional but personable and there when needed. I thank the day I made that first call to Irwin Mitchell!

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Alexandra

Alexandra

June 03, 2020

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Irwin Mitchell solicitor are friendly and professional.

I found them to be attentative and were listening to my side of what happened. I recive reply to emails within 24 hrs from them and when I phone the office there is always someone to help with any questions. I would absolutely recommend Irwin Mitchell Solicitors, just give them a phone and talk to somone on the team about your accident and as I said they are fantastic at listening and giving professional advice on where to go next. It can't harm just to talk to them and that doesn't mean you're abliged to use their services.

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Carol

Carol

July 12, 2024

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Excellent service

Highly recommended they helped me a lot

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Reviews collected from

Alex

Alex

September 06, 2023

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No help

No help... couldn't make it past the stupid female on the phone acting as gate keeper yet again. Seem to think they know the law. Real problem... a solicitor should tell me whether or not that they want to take on my case, I'm not interested in the opinion of the receptionists.

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Matthias

Matthias

August 31, 2023

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Dumb

They play dumb by offering legal aid saying that they cannot offer for any case, no explanation for which kind of matter they offer

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Graham

Graham

August 05, 2023

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Amazing

Emma Rush has been amazing and so helpful during my experience with irwin Mitchell solicitors anything I've wanted to ask or know it has been sorted quickly and efficiently and been a privilege to work with her.

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Mfalankuk

Mfalankuk

August 03, 2023

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Awful

Awful solicitor firm. I have contacted Irwin Mitchell for a severe case of medical negligence, where a consultant made a wrong diagnosis, in front of a rare disorder characterised by cardiac arrest and the use to a specific treatment, despite having had the right diagnosis from other consultant the legal firm told me that I didn’t have a case….incompetent and useless legal firm…

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Oliver

Oliver

August 02, 2023

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Whole heartedly recommend

I was made redundant and given very little notice of it, I felt panicked, angry and completely uncertain of my rights. I was recommended Leanne Moretta at Irwin Mitchell by a friend and managed to speak to her the same day. She was able to explain the situation to me in very clear terms that was able to break through my fog, explained my rights and set out the options I had, as well as dispelling some misconceptions I held about taking legal action against my former employer. She dealt with the interaction with my former employer which removed some of the stress and emotion of dealing with them that I would have felt and allowed me to look forward and start looking for a new job with the confidence that Leanne was operating with my best interests. She pulled out sloppy practice on my former employer's part and was able to hold them to that which improved the package I was entitled to, and advised me on the strength of my negotiating position. I can honestly say that without Leanne's professional influence and advice, I would likely have ended up going down a different path which would have cost me more money and emotional energy and left me in a worse position. I can whole heartedly recommend Leanne's services and was highly impressed with all of the Irwin Mitchel team that I had interaction with on the way.

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About this branch

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Actions against the police
    • Actions against the police
    • Assault using a Taser gun
    • Excessive force or assault
    • Human rights breaches
    • Malicious prosecution
    • Police negligence
    • Wrongful arrest or false imprisonment
  • Clinical Negligence
    • Accident and Emergency Claims
    • Amputation Negligence Claims
    • Anaesthetic Awareness Claims
    • Birth Defect and Wrongful Birth Claims
    • Birth Injury Claims
    • Birth Injury To Mother Claims
    • Blood Transfusion Claims
    • Bowel Cancer Misdiagnosis Claims
    • Breast Cancer Misdiagnosis Claims
    • Breast Surgery Compensation Claims
    • C. Difficile Claims
    • Cancer Misdiagnosis Claims
    • Cauda Equina Syndrome Claims
    • Cerebral Palsy Claims
    • Cervical Cancer Misdiagnosis Claims
    • Clinical Negligence
    • Cochlear Implant Claims
    • Cosmetic Dentistry Claims
    • Cosmetic Surgery Claims
    • Defective Medical Device Claims
    • Dental Negligence
    • Dental Negligence Claims
    • Dermal Filler Compensation Claims
    • Diabetes Claims
    • Erb’s Palsy Compensation Claims
    • Eye Surgery Claims
    • Failed Sterilisation Claims
    • Fatal Medical Negligence Claims and Inquests
    • Faulty Defibrillator Claims
    • Fertility Negligence Claims
    • GP Negligence Claims
    • Group B Streptococcus Claims
    • Hospital Negligence Claims
    • Knee Replacement Claims
    • Laser Eye Surgery Claims
    • Laser Treatment Claims
    • Lung Cancer Misdiagnosis Claims
    • MRSA Claims
    • Medical Misdiagnosis Claims
    • Medical Negligence
    • Meningitis Misdiagnosis Claims
    • Metal-On-Metal Hip Replacement Claims
    • Misdiagnosed Miscarriage Claims
    • Nerve Damage Claims
    • Nerve Injury Claims
    • Ophthalmic Negligence Claims
    • Oral Cancer Claims
    • Orthopaedic Negligence Claims
    • Ovarian Cancer Misdiagnosis Claims
    • Pancreatic Cancer Misdiagnosis Claims
    • Periodontal Disease Claims
    • Pregnancy and Gynaecology Injury Claims
    • Pressure Sore Claims
    • Prostate Cancer Misdiagnosis Claims
    • Restorative Dentistry Claims
    • Sepsis Negligence Claims
    • Skin Cancer Misdiagnosis Claims
    • Sorin Stockert 3T Heater-Cooler Claims
    • Spinal Surgery Claims
    • Stillbirth Compensation Claims
    • Stroke Misdiagnosis Claims
    • Surgery Compensation Claims
    • Surgical and Transvaginal Mesh Claims
    • Testicular Cancer Misdiagnosis Claims
  • Consumer
    • Consumer Disputes
    • Consumer Rights
    • Dispute resolution - civil mediation
    • Libel and Defamation
    • Litigation - Breach of contract
    • Litigation - Insurance disputes
    • Litigation - M&A and warranty disputes
    • Litigation - Product liability claims
    • Litigation - Property litigation claims
    • Litigation - Trust and pension issues
    • Litigation Law
    • Malicious falsehood
    • Pre-publication advice
    • Travel - Airlines going out of business
    • Travel - Falsely advertised accommodation
    • Travel - Holiday Sickness
    • Travel - Travel agents going out of business
    • Travel - Trip cancellation
    • Travel - Unsanitary hotel conditions
    • Travel - Volcanic ash disruption
    • Travel rights
  • Crime/ Criminal Defence
    • Assault
    • Business Crime
    • Criminal Damage
    • Criminal defence - All
    • Drugs offences
    • Fraud
    • Murder and Manslaughter
    • Professional Conduct
    • Regulatory Defence
    • Theft
  • Education
    • Education
  • Employment
    • Agency Staff / Temp Workers
    • Constructive/Unfair Dismissal
    • Disciplinary Hearings
    • Discrimination at Work
    • Employee Team Moves
    • Employment Contracts
    • Equal Pay Disputes
    • Family Leave
    • Flexible Working
    • Gardening Leave
    • Harassment/Bullying at Work
    • Holiday Pay Issues
    • Maternity and Paternity
    • Media and Sports
    • Military
    • Part Time Workers
    • Pension Law
    • Privacy and Data Protection
    • Professional Discipline
    • Redundancy
    • Restrictive Covenants
    • Senior Executives
    • Settlement Agreements
    • Stress at Work
    • TUPE
    • Tribunal Claims
    • UK Employment Laws
    • Unfair Dismissal Claims
    • Whistleblower Protection
  • Family Law
    • Adoption, Surrogacy, Care and Special Guardianship
    • Asset protection and tax mitigation
    • Child Arrangements Following Divorce
    • Child Law
    • Child Relocation After Divorce
    • Child contact
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce After A Brain Or Other Serious Injury
    • Domestic Abuse
    • Family Mediation
    • Family law
    • Financial Matters
    • Grandparents' Rights
    • Inheritance Act claims
    • Injunctions
    • Marriage and civil partnerships
    • Matrimonial finance
    • Out Of Court Divorce
    • Parental responsibility, paternity disputes, surrogacy
    • Pension and property advice
    • Pre and Post Nuptial Agreements
    • Separation
    • Separation Agreement
    • Social Services
    • Unmarried Couples' Rights
  • Housing & Property
    • Anti-social Behaviour
    • Boundary Disputes
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Dilapidation Claims
    • Evicting Squatters and Trespassers
    • Exclusivity and lock-out agreements
    • Extending your Lease
    • Freehold Enfranchisement
    • Housing Associations
    • Housing Management
    • Housing disputes
    • Injunctions
    • Investment and buy to let properties
    • Landlord and Tenant
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • Neighbour Disputes
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Planning
    • Possession and repossession proceedings
    • Property Disputes
    • Purchase and Sale
    • Remortgaging
    • Renting and Tenancy Agreements
    • Repossessions
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Right of Way and Rights to Light
    • Right to Manage
    • Service Charge Disputes
    • Service Charge Recovery
    • Tenancy Breaches, Injunctions and Forfeiture Claims
    • Tenant Eviction
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
    • Unpaid Rent, Service or Ground Charges
  • Human rights
    • Human rights
  • Immigration
    • Administrative reviews, appeals and judicial reviews
    • Ancestry visas
    • Applications for British citizenship
    • Applications for discretionary leave
    • Applications to extend leave to remain or for settlement
    • Asylum applications and appeals
    • Citizenship
    • Deportation appeals
    • EEA Family Permits
    • EEA Registration Cards
    • EEA Residence Permits
    • Entry clearance applications and appeals
    • Family Based Visas
    • Family Reunion Applications / Appeals
    • Family Visit Visa Applications /Appeals
    • General Visit Visa Applications / Appeals
    • Human Rights
    • Illegal Workers and Civil Penalties
    • Immigration Law
    • Indefinite leave to remain applications
    • Marriage Applications/Appeals
    • Nationality, Citizenship, Registration application
    • Partner and family visas
    • Re-entry bans
    • Settlement Applications and indefinite leave to remain appeals
    • Tier 1 (investors, entrepreneurs and exceptional talent)
    • Tier 2 (sponsored skilled workers)
    • Tier 4 (students)
    • Tier 5 (temporary workers)
    • UK ancestry
    • Visas
  • Money & Tax
    • Debt and Bankruptcy
    • HMRC Tax Investigations and Disputes
    • Inheritance Tax
    • Insolvency and bankruptcy
    • Property Holding Structures
    • Tax
    • Tax Advisory Services
    • Tax Compliance Services
    • Trusts
  • Notary
    • Notary
  • Personal Injury
    • Against The Council
    • Benefits Available To Asbestos Victims
    • Diffuse Mesothelioma Payment Scheme
    • Gym Injury Compensation
    • No Win No Fee
    • Personal Injury Law
    • Welfare Issues After Serious Injury
  • Professional Negligence
    • Barristers
    • Financial advisors
    • IT professionals
    • Insurance brokers
    • Professional Negligence
    • Professional trustees
    • Valuers
  • Welfare & Benefits
    • Benefits
    • Housing
    • Mental Health
  • Wills, Trusts & Probate
    • Probate
    • Trusts
    • Wills

Business areas of law

  • Agriculture
    • Agricultural land for sale or development
    • Buying and selling a farm
    • Commercial contracts for farming businesses
    • Employment of farm workers
    • Equestrian property
    • Farm partnerships and corporate structures
    • Farming disputes
    • Veterinary negligence
  • Banking
    • Banking
  • Charities
    • Charities
  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Developer disputes
    • Development plot sales
    • Environmental policy law
    • Finance
    • Investment purchases and Buy to Let
    • Landlord and tenant
    • Planning law
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Rights of way issues
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
  • Company & Commercial
    • Agency agreements
    • Alternative Dispute Resolution (ADR)
    • Asset Tracing
    • Business structures and joint ventures
    • Commercial Contracts and Agreements
    • Commercial Law
    • Commercial Litigation Matters
    • Competition law
    • Contract law
    • Contractual Disputes
    • Corporate Law
    • Corporate finance
    • Credit Control
    • Data Protection
    • Debt Recovery
    • Employment - business
    • Franchising
    • Insolvency and Bankruptcy
    • Insurance
    • Intellectual Property
    • Management buyouts
    • Merchandising and sponsorship
    • Mergers and Acquisitions
    • Mis-sold Interest Rate Swap Agreements
    • Outsourcing agreements
    • Partnership and LLP law
    • Sales and Purchases
    • Setting up a business
    • Share option schemes
    • Shareholder Agreements
    • Shareholder and Partnership Disputes
    • Slander
    • Statutory Demands
    • Summary Judgment
    • Tax
    • Unfair Loan Charges
  • Construction
    • Building contracts and professional appointments
    • Construction
    • Construction and engineering dispute resolution
    • Contracts for the supply, installation and maintenance of specialist mechanical and electrical plant
    • Crane oversailing and scaffolding licences
    • Development agreements
    • Development loan facilities
    • Due diligence audits for banks and other financial institutions
    • Engineering contracts
    • Facility maintenance agreements
    • Framework agreements
    • Guarantees and bonds
    • In-house training
    • Warranties, third party rights and reliance letters
  • Dispute Resolution
    • Mediation
  • Energy & Transport
    • Aviation
    • Energy
    • Maritime and Shipping
  • IT & Intellectual Property
    • Advertising and Marketing Compliance
    • Anti-Counterfeiting and Anti-Piracy
    • Computer and IT Law
    • Confidential Information, Know-How and Trade Secrets
    • Copyright
    • Dealing with intellectual property infringements
    • Design rights and product designs
    • Domain Names
    • GDPR
    • Intellectual Property Litigation and Dispute Resolution
    • Patents
    • Personality and Image Rights
    • Trade Marks and Designs
  • Regulations
    • Environment
    • Health and Safety
    • Licensing