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Russell & Russell Solicitors LLP

4.5 | 21 Reviews 21 Reviews | Non Contentious Transactional Work
1,899 Total Company Reviews info icon Non Contentious Transactional Work | info icon 1,899 Total Company Reviews Non Contentious Transactional Work | info icon 1,899 Total Company Reviews

9 & 13 White Friars, Chester, Chester, Cheshire, CH1 1NZ

01244 405700

Accepting new clients

9 & 13 White Friars, Chester, Chester, Cheshire, CH1 1NZ

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 657326

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Russell & Russell Solicitors LLP |

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4.5
Excellent
21 Reviews
90%
Value for
Money
90%
Success
Rate
90%
Would
Recommend
Communication 4.5/5
Initial Impressions 4.5/5
Approachability 4.5/5
Documentation Accuracy 4.5/5
Legal Knowledge 4.5/5
Value for money 4.5/5

Accreditations

Russell & Russell Solicitors LLP are accredited by

Children Law accreditation awarded to Russell & Russell Solicitors LLP
Criminal Litigation accreditation awarded to Russell & Russell Solicitors LLP
Personal Injury accreditation awarded to Russell & Russell Solicitors LLP
Trading names:
• Russell & Russell

Description

From our North West base we provide services across England and Wales specialising in residential conveyancing; family matters, such as divorce, finances and children law; wills and probate administration, personal injury & clinical negligence litigation and criminal law. We hold a Legal Aid franchise for Family & Criminal legal aid.

Rankings by area of expertise

4.7
Excellent
1,899 Reviews
93%
Value for
Money
10% above
national average
93%
Success
Rate
11% above
national average
94%
Would
Recommend
13% above
national average
Communication 4.7/5
Initial Impressions 4.7/5
Approachability 4.7/5
Documentation Accuracy 4.7/5
Legal Knowledge 4.7/5
Value for money 4.6/5

Accreditations

Russell & Russell Solicitors LLP are accredited by

Children Law accreditation awarded to Russell & Russell Solicitors LLP
Criminal Litigation accreditation awarded to Russell & Russell Solicitors LLP
Personal Injury accreditation awarded to Russell & Russell Solicitors LLP
Trading names:
• Russell & Russell

Description

From our North West base we provide services across England and Wales specialising in residential conveyancing; family matters, such as divorce, finances and children law; wills and probate administration, personal injury & clinical negligence litigation and criminal law. We hold a Legal Aid franchise for Family & Criminal legal aid.

Rankings by area of expertise

Meet the team of Russell & Russell Solicitors LLP

Karen Woods

Karen Woods

Conveyancing Solicitor

5.0 130
Myles Power

Myles Power

Conveyancing Executive

5.0 32
Laura Muir

Laura Muir

Licensed Conveyancer

5.0 28
Lucy Parry

Lucy Parry

Solicitor

5.0 22
Louise Simons

Louise Simons

Conveyancing Partner

5.0 19
Stephen Coupe

Stephen Coupe

Crime Partner

4.8 18
Casey Ashton

Casey Ashton

Solicitor

5.0 15
Melissa Billington

Melissa Billington

Solicitor

5.0 8
Thomas Myers

Thomas Myers

Solicitor

4.4 7
Richard Querelle

Richard Querelle

Conveyancing Partner

5.0 5
Richard Thomas

Richard Thomas

Solicitor

3.8 4
Shannon Wood

Shannon Wood

Solicitor

5.0 1
Lauren Gratrix

Lauren Gratrix

Trainee Solicitor

0.0 0

Contact details

01244 405700
info@russellrussell.co.uk
www.russellrussell.co.uk

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00 (Open)
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

9 & 13 White Friars, Chester, Chester, Cheshire, CH1 1NZ

Reviews

4.5 /5 21 Reviews
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    Clients say

    The firm specialises in conveyancing, wills, probate, remortgages, personal injury and family matters, with strong technical expertise and efficient case management. Clients praise clear, timely communication, pro‑active updates and thoroughness. Staff are described as professional, knowledgeable and responsive, showing empathy, patience and approachability. Clients value personable, calming support during stressful times, practical problem‑solving, reliability and a consistently client‑focused, reassuring manner.

    clear communication
    very responsive
    professional service
    stress free
    knowledgeable staff
    efficient process
    friendly approach
    compassionate care
    thorough conveyancing
    trustworthy advice

    ReviewSolicitors Review List

    Profile image of Denni Carroll

    Denni Carroll

    Verified
    Housing & Property

    A complicated move made easy

    I can’t sing Michele and the teams praises enough. There were a few curveballs thrown our way and no matter what Michele and Adina had an answer. They were responsive and helped with any silly questions I may have had. I heard lots of horror stories about solicitors when I decided I was buying my first home but the team at Russel and Russel were the opposite of this. Thank You!

    Legal experts tagged in
    this review

    legal expert Michelle Benson Michelle Benson

    from Russell & Russell Solicitors LLP

    Dear Denni, Thank you for your review. We are delighted to hear that our team provided responsive, knowledgeable, and reassuring support throughout your first home purchase, even when challenges arose. It’s wonderful to know they helped make the process a positive experience.

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    Profile image of Thomas Curtis

    Thomas Curtis

    Verified
    Housing & Property

    Equity Change

    I had initially instructed another firm of solicitors, but unfortunately they went insolvent after just six weeks, leaving my case in limbo at a critical time. I was working to a very tight deadline to complete the transfer of equity and was understandably feeling stressed and concerned that everything would fall through. From the moment Emillie and Laura took over, they were calm, professional, and incredibly efficient. They acted swiftly to get matters back on track and handled the transfer within an impressive timeframe. Throughout the process, they kept me fully informed with regular updates, which gave me much-needed reassurance during what had been a very worrying period. Their expertise, responsiveness, and supportive approach made all the difference. What initially felt like a lost situation, was turned around completely thanks to their dedication and hard work. I’m extremely grateful for their help and wouldn’t hesitate to recommend them

    Solicitors tagged in
    this review

    legal expert Laura Muir Laura Muir

    from Russell & Russell Solicitors LLP

    Dear Thomas, Thank you for your feedback. We’re delighted that Emillie and Laura were able to restore confidence and manage your transfer of equity so efficiently. It’s wonderful to hear that their professionalism, responsiveness, and support made such a positive difference during a stressful period. Your recommendation is greatly appreciated.

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    Profile image of Marjorie

    Marjorie

    Housing & Property

    Sale of my property

    Michala was efficient in dealing with the sale of my property. Her team alongside lily worked well to provide an excellent transition period to ensure the sale of my property

    Legal experts tagged in
    this review

    legal expert Michala Wilson Michala Wilson

    Russell & Russell Solicitors LLP

    Thank you for your feedback, Marjorie. We're glad Michala and Lily were able to provide efficient service and ensure a smooth transition during your property sale.

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    Profile image of Jennifer

    Jennifer

    Housing & Property

    Exceptional from start to finish

    Michala has been an absolute godsend for us as a family. We've had one heck of a ride trying to sell a shared ownership property. Michala has been through the highs and lows with us and has been nothing but professional and approachable. She is extremely knowledgeable about anything to do with conveyancing especially shared ownership. Michala kept us calm when the pressure really hit and reassured us that everything would be ok. We as a family will be forever gratful to Michala and all the hard work she put in to secure our first proper family home. She went above and beyound everystep of the way. I would not hesitate to recommend Michala and we will actually miss our interactions with her. Thank you Michala your been amazing!

    Legal experts tagged in
    this review

    legal expert Michala Wilson Michala Wilson

    Russell & Russell Solicitors LLP

    Thank you so much for your heartfelt review. We’re overjoyed to hear that Michala was such a tremendous support for your family during the sale of your shared ownership property. It’s wonderful to know that her professionalism, knowledge, and reassuring presence made a significant difference during a challenging time. We truly appreciate your kind words and recommendation. Michala is an invaluable member of our team, and she will surely miss working with you as well. Congratulations on securing your first proper family home. If you ever need assistance in the future, please don’t hesitate to reach out.

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    Profile image of Jennifer

    Jennifer

    Housing & Property

    Exceptional from start to finish

    Michala has been an absolute godsend for us as a family. We've had one heck of a ride trying to sell a shared ownership property. Michala has been through the highs and lows with us and has been nothing but professional and approachable. She is extremely knowledgeable about anything to do with conveyancing especially shared ownership. Michala kept us calm when the pressure really hit and reassured us that everything would be ok. We as a family will be forever gratful to Michala and all the hard work she put in to secure our first proper family home. She went above and beyound everystep of the way. I would not hesitate to recommend Michala and we will actually miss our interactions with her. Thank you Michala your been amazing!

    Legal experts tagged in
    this review

    legal expert Michala Wilson Michala Wilson

    Russell & Russell Solicitors LLP

    Thank you so much for your incredibly kind words and thoughtful review. Michala is truly dedicated to her clients, and it's heartwarming to know that she was able to make such a positive impact during what can be such a stressful process. Selling a shared ownership property can be tricky, and we're so glad Michala was able to guide you through every step with her expertise and calm approach. Your appreciation means the world to her and to us as a team. We are thrilled to have helped you secure your first proper family home, and it's wonderful to hear that Michala's hard work made the journey smoother for you.

    0
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    Other Reviews

    Profile image of Mary Staniforth

    Mary Staniforth

    Mary

    A very caring,efficient and knowledgeable company. A pleasure to deal with.

    0
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    Profile image of James

    James

    Housing & Property

    James

    Russell and Russell were without a doubt the worse solicitors I've used to re-mortgage, their communication was non existent and the mortgage was dragged out so long we had to request the lender to extend the offer despite me emailing the solicitors several times asking what else they needed. They left everything to the last second.

    0
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    Profile image of Dan

    Dan

    Personal Injury

    Dan

    Well too much to list to be honest Neil & Jeanette and absolutely fabulous so helpful and my gosh do they know there stuff, would happily advise anyone to use there services 100% Phenomenal solicitors!!!!!!

    0
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    Profile image of Jamie

    Jamie

    Jamie

    Gee as t solicitors

    0
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    Profile image of Stephanie Cleverley

    Stephanie Cleverley

    Stephanie

    If cud -10 wud do awful solicitors

    0
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    Reviews

    4.7 /5 1899 Reviews
    Filter your results
    Star rating
      Review Source

      Rating

      Review Source

      Clients say

      The firm specialises in conveyancing, wills, probate, remortgages, personal injury and family matters, with strong technical expertise and efficient case management. Clients praise clear, timely communication, pro‑active updates and thoroughness. Staff are described as professional, knowledgeable and responsive, showing empathy, patience and approachability. Clients value personable, calming support during stressful times, practical problem‑solving, reliability and a consistently client‑focused, reassuring manner.

      clear communication
      very responsive
      professional service
      stress free
      knowledgeable staff
      efficient process
      friendly approach
      compassionate care
      thorough conveyancing
      trustworthy advice

      ReviewSolicitors Review List

      Profile image of Abdul Samad

      Abdul Samad

      Verified
      Housing & Property

      Re-mortgage

      Straight forward, always available, took the stress out of the experience.

      from Russell & Russell Solicitors LLP

      Thank you for the wonderful review, Abdul! We are delighted to hear that we could take the stress out of your re-mortgage process. Being consistently available and keeping things straightforward is exactly what we aim for, and we truly appreciate you taking the time to share your experience!

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      Profile image of Alan

      Alan

      Verified

      Great company

      Easy to deal with start to finish nothing was to much of a problem and they was so easy to get in contact with

      from Russell & Russell Solicitors LLP

      Thank you for the fantastic review, Alan! We are so pleased to hear that we were easy to deal with from start to finish and that nothing was too much trouble. Thank you for sharing your experience!

      0
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      Profile image of James

      James

      Verified
      Housing & Property

      Thank you! Karen and Diane

      Predominantly dealt with Karen and Diane for the sale/purchase. Both were excellent at providing information and updates throughout and no call, email or query felt like too much. Very human and personable communication which helped to keep me relaxed during what is a stressful time. Having used Russell and Russell for the purchase of two properties and the purchase of another, I would highly recommend and won't hesitate to use them again for future transactions.

      Solicitors tagged in
      this review

      legal expert Karen Woods Karen Woods

      from Russell & Russell Solicitors LLP

      Thank you so much for your highly recommended review, James! A double purchase and a sale is a massive undertaking, and we are absolutely honored that you have trusted Russell & Russell for three of your property transactions now. Knowing you wouldn't hesitate to use us again is the ultimate compliment. We are so glad that Karen and Diane were there to anchor you through it all. Thank you for your continued loyalty, and we wish you all the best in your new home!

      0
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      Profile image of Kevin

      Kevin

      Verified
      Housing & Property

      1st time buyer

      Laura and her team made our purchase of our first peoperty easy and effortless. We was kept up to date with all aspects of the purchase and all details explained from start to finish. Would highly recommend

      Solicitors tagged in
      this review

      legal expert Laura Muir Laura Muir

      from Russell & Russell Solicitors LLP

      Thank you so much for this wonderful review, Kevin! Buying your very first property is a massive milestone, and it can often feel quite daunting, so we are absolutely thrilled to hear that Laura and her team made the entire experience feel easy and effortless for you. Keeping you fully updated and ensuring every detail was clearly explained from start to finish is exactly the level of care we aim to provide for our first-time buyers. Huge congratulations on your first home, and we wish you many happy years ahead!

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      Profile image of Jennifer Skade

      Jennifer Skade

      Verified
      Housing & Property

      Outstanding legal services

      Me and my partner have used Karen and her team’s services multiple times for buying and selling properties, and for transfer of equity and they have delivered every time. They are communicative, transparent and very professional. I would highly recommend Russell&Russell

      Solicitors tagged in
      this review

      legal expert Karen Woods Karen Woods

      from Russell & Russell Solicitors LLP

      Thank you so much for the fantastic review and your high recommendation Jennifer! It is always a privilege to work with returning clients, and we are absolutely delighted that Karen and her team have consistently delivered excellent service for your property sales, purchases, and transfers of equity over the years. Staying communicative, transparent, and professional is exactly what we aim for. We will be sure to pass your wonderful feedback along to Karen and the rest of the team. Thank you for your continued loyalty to Russell & Russell Solicitors!

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      Other Reviews

      Profile image of Nigel Hurst

      Nigel Hurst

      Nigel

      Straight forward service. Easy to understand

      from Russell & Russell Solicitors LLP

      Thank you for your feedback! We are pleased to hear that you found our service straightforward and easy to understand.

      0
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      Profile image of Danny Harwood

      Danny Harwood

      Danny

      If you want to sell your house quickly don't go here 171 days and counting thank you Farim Khan since the 11th of November you have been working on this

      A representative from Russell & Russell Solicitors LLP responded to this review

      Dear Danny We are sorry that you have had a negative experience with Russell and Russell. We are unable to discuss specific details of a case on this platform, to keep our client’s data safe. If you do wish to discuss your experience with us, then please contact our office on 01244 405748 and ask to speak to the Head of Conveyancing department. Regards, Russell and Russell

      1
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      Profile image of Grace Scoble

      Grace Scoble

      Housing & Property

      Grace

      Our conveyancer Catherine has been amazing through the entire process. Quick responses, explained everything well. Couldn’t ask for any better

      Legal experts tagged in
      this review

      legal expert Catherine Egan Catherine Egan

      from Russell & Russell Solicitors LLP

      Thank you for your kind feedback. We’re delighted to hear Catherine provided such clear guidance and prompt support throughout the process. We’ll be sure to pass on your comments.

      0
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      Profile image of Stephanie Simpson

      Stephanie Simpson

      Housing & Property

      Stephanie

      Had an absolutely fantastic experience thanks to Zoe Harryman, Claire Holding and Victoria Pearson who handled the purchase of our new property and the sale of our old house. Zoe was a fantastic communicator, responding to us efficiently and effectively. She really came through for us when the solicitors below in the chain were diabolical. Would highly recommend and will be using Russell and Russell again! Thank you so much

      Solicitors tagged in
      this review

      legal expert Zoe Harryman Zoe Harryman

      from Russell & Russell Solicitors LLP

      Thank you, Stephanie, for your feedback. We are pleased to hear that Zoe, Claire, and Victoria provided excellent communication and support throughout both your sale and purchase.

      0
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      Profile image of Don Felipe

      Don Felipe

      Don

      Very poor interaction…. I buzzed their door only for a blonde lady to open the door and procede to look down at me as if I was some hobo spice head ( I was not dressed to the nines i was in gym attire) and then proceed with a barrage of questions akin to the Spanish Inquisition… Not a place I’d go to for legal advice given this interaction…

      A representative from Russell & Russell Solicitors LLP responded to this review

      We are sorry that you have had a negative experience with Russell and Russell. We pride ourselves on offering high quality client care and we are sorry if you feel our service has not lived up to this standard. We unable to discuss specific case details on this platform, to keep our client’s data safe. If you would like to discuss your experience with the relevant department head, please contact our reception team on 01244 405748 who will be able to direct your call to the correct person. Regards, Russell and Russell.

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