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Russell & Russell Solicitors LLP

4.9 | 35 Reviews 35 Reviews | Training Programs
1,896 Total Company Reviews info icon Training Programs | info icon 1,896 Total Company Reviews Training Programs | info icon 1,896 Total Company Reviews

9 & 13 White Friars, Chester, Chester, Cheshire, CH1 1NZ

Accepting new clients

9 & 13 White Friars, Chester, Chester, Cheshire, CH1 1NZ

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 657326

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Russell & Russell Solicitors LLP |

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Russell & Russell Solicitors LLP Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.8/5
Initial Impressions 4.7/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.9/5

Accreditations

Russell & Russell Solicitors LLP are accredited by

Children Law accreditation awarded to Russell & Russell Solicitors LLP
Criminal Litigation accreditation awarded to Russell & Russell Solicitors LLP
Personal Injury accreditation awarded to Russell & Russell Solicitors LLP
Trading names:
Russell & Russell

Description

From our North West base we provide services across England and Wales specialising in residential conveyancing; family matters, such as divorce, finances and children law; wills and probate administration, personal injury & clinical negligence litigation and criminal law. We hold a Legal Aid franchise for Family & Criminal legal aid.

Rankings by area of expertise

The rankings below show the areas of expertise that Russell & Russell Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Russell & Russell Solicitors LLP Review Scores & Client Satisfaction Overview

4.7
Excellent
93%
Value for
Money
10% above
national average
93%
Success
Rate
11% above
national average
94%
Would
Recommend
13% above
national average
Communication 4.7/5
Initial Impressions 4.7/5
Approachability 4.7/5
Documentation Accuracy 4.7/5
Legal Knowledge 4.7/5
Value for money 4.6/5

Accreditations

Russell & Russell Solicitors LLP are accredited by

Children Law accreditation awarded to Russell & Russell Solicitors LLP
Criminal Litigation accreditation awarded to Russell & Russell Solicitors LLP
Personal Injury accreditation awarded to Russell & Russell Solicitors LLP
Trading names:
Russell & Russell

Description

From our North West base we provide services across England and Wales specialising in residential conveyancing; family matters, such as divorce, finances and children law; wills and probate administration, personal injury & clinical negligence litigation and criminal law. We hold a Legal Aid franchise for Family & Criminal legal aid.

Rankings by area of expertise

The rankings below show the areas of expertise that Russell & Russell Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Russell & Russell Solicitors LLP

Contact & Locations - Russell & Russell Solicitors LLP

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

9 & 13 White Friars, Chester, Chester, Cheshire, CH1 1NZ

Reviews

4.9 /5 35 Reviews
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Clients say

What clients say about Russell & Russell Solicitors LLP

Clients praise the firm’s strengths in conveyancing, wills, probate, remortgage, personal injury and general litigation, with particular expertise in managing complex or time‑sensitive transactions. Reviewers value professionalism, clear communication, responsiveness and thoroughness. The team is described as compassionate, patient and approachable, offering practical guidance, calm reassurance and proactive case management that reduces client stress. Frequent mentions of reliable updates, efficiency and willingness to go the extra mile highlight strong client care and trustworthiness.

responsive communication
professional service
efficient process
friendly staff
helpful guidance
compassionate approach
thorough conveyancing
clear explanations
quick completion
trustworthy advisors

ReviewSolicitors Review List

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mick

Verified
Crime/ Criminal Defence

Very efficient and friendly service

I was given some good advice for my interview.

Russell & Russell Solicitors LLP

Dear Mick, Thank you for your feedback. We are delighted to hear that you were given good advice for your interview. Best regards, Russell & Russell Solicitors

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John

Verified
Wills, Trusts & Probate

Helpful and professional

Helpful and professional, friendly and approachable

Legal experts tagged in
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Russell & Russell Solicitors LLP

Thank you, John. We really appreciate your kind words and are glad to hear you found the Wills, Trusts and Probate service provided by Gail to be helpful, professional, and approachable.

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Paul

Verified
Housing & Property

Totting up hearing

Stephen was great from start to finish. He was very efficient with time and was clear on what I needed to gather. He then represented me extremely well in court, with the magistrate even commenting on how thoroughly and clearly the case had been presented. I could not recommend Stephen enough. It is also worth saying that he was recommended to me by 2 different barristers chambers

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this review

Russell & Russell Solicitors LLP

Thank you for your fantastic feedback, Paul. We're glad Stephen provided clear, efficient support and strong representation. Your recommendation means a lot.

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Sylvana

Verified
Wills, Trusts & Probate

LPA

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Anon

Verified
Wills, Trusts & Probate

LPA

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Other Reviews

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David Springer

David

Only for work

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Emmaian

Emmaian

Amazing solicitors, receptionist is professional and polite, I'd recommend this solicitors

A representative from Russell & Russell Solicitors LLP responded to this review

Thanks very much for the review Emmaian!

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Emma

Emma

Amazing place and solicitor, friendly and polite receptionist, highly recommended

A representative from Russell & Russell Solicitors LLP responded to this review

Thank you so much the review Emma, it's appreciated.

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Reviews

4.7 /5 1896 Reviews
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Star rating
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Clients say

What clients say about Russell & Russell Solicitors LLP

Clients praise the firm’s strengths in conveyancing, wills, probate, remortgage, personal injury and general litigation, with particular expertise in managing complex or time‑sensitive transactions. Reviewers value professionalism, clear communication, responsiveness and thoroughness. The team is described as compassionate, patient and approachable, offering practical guidance, calm reassurance and proactive case management that reduces client stress. Frequent mentions of reliable updates, efficiency and willingness to go the extra mile highlight strong client care and trustworthiness.

responsive communication
professional service
efficient process
friendly staff
helpful guidance
compassionate approach
thorough conveyancing
clear explanations
quick completion
trustworthy advisors

ReviewSolicitors Review List

Profile image of Kevin

Kevin

Verified
Housing & Property

1st time buyer

Laura and her team made our purchase of our first peoperty easy and effortless. We was kept up to date with all aspects of the purchase and all details explained from start to finish. Would highly recommend

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Jennifer Skade

Verified
Housing & Property

Outstanding legal services

Me and my partner have used Karen and her team’s services multiple times for buying and selling properties, and for transfer of equity and they have delivered every time. They are communicative, transparent and very professional. I would highly recommend Russell&Russell

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anonymous

Personal Injury

Poor Advice

My experience with Daniel was not a good one, without going into too much detail, what I will say is, I followed his advice and it was wrong. I have had to file a complaint with his firm and with the Ombudsman

A representative from Russell & Russell Solicitors LLP responded to this review

We are sorry that you have had a negative experience with Russell and Russell. We are unable to discuss specific details of a case on this platform, to keep our client’s data safe. If you do wish to discuss your experience with us, then please contact our office on 01244 405748 and ask to speak to the Head of Personal Injury department. Regards, Russell and Russell

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Lucy Cliffe

Verified
Housing & Property

Absolutely brilliant, would highly recommend!

Karen and Diane are absolutely brilliant, super responsive, personable and kept things moving so that we completed within our desired timeline. We couldn't be happier and would highly recommend them. A huge thank you to them for making our lives easier during a stressful period. Hopefully not moving house for a while but we would work with Karen and Diane again in a heartbeat!

Solicitors tagged in
this review

from Russell & Russell Solicitors LLP

Thank you for your positive feedback, Lucy. We’re pleased to hear that Karen and Diane were responsive, personable and helped keep things progressing to meet your timeline. It’s great to know you were happy with the support provided during what can be a stressful time, and we appreciate your recommendation.

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Adina

Verified
Housing & Property

Highly recommend

We used Russell and Russell Solicitors to handle the conveyancing for our recent property sale, and they were brilliant from start to finish. After a long two years on the market with a previous agency, we finally found our buyer, and Michele and her assistant Adina made sure the legal side moved as smoothly and quickly as possible. They were incredibly professional, thorough, and kept us fully updated at every stage. They liaised perfectly with our estate agent to handle any complications that arose, ensuring the deal got right over the line without any stress. Highly recommend their services to anyone buying or selling!

Legal experts tagged in
this review

from Russell & Russell Solicitors LLP

Thank you for your feedback, Adina. We’re pleased to hear that Michele and the team provided professional, thorough, and efficient support throughout your property sale, keeping everything on track to a smooth completion.

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Other Reviews

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Nigel Hurst

Nigel

Straight forward service. Easy to understand

from Russell & Russell Solicitors LLP

Thank you for your feedback! We are pleased to hear that you found our service straightforward and easy to understand.

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Danny Harwood

Danny

If you want to sell your house quickly don't go here 171 days and counting thank you Farim Khan since the 11th of November you have been working on this

A representative from Russell & Russell Solicitors LLP responded to this review

Dear Danny We are sorry that you have had a negative experience with Russell and Russell. We are unable to discuss specific details of a case on this platform, to keep our client’s data safe. If you do wish to discuss your experience with us, then please contact our office on 01244 405748 and ask to speak to the Head of Conveyancing department. Regards, Russell and Russell

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Grace Scoble

Housing & Property

Grace

Our conveyancer Catherine has been amazing through the entire process. Quick responses, explained everything well. Couldn’t ask for any better

Legal experts tagged in
this review

from Russell & Russell Solicitors LLP

Thank you for your kind feedback. We’re delighted to hear Catherine provided such clear guidance and prompt support throughout the process. We’ll be sure to pass on your comments.

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Stephanie Simpson

Housing & Property

Stephanie

Had an absolutely fantastic experience thanks to Zoe Harryman, Claire Holding and Victoria Pearson who handled the purchase of our new property and the sale of our old house. Zoe was a fantastic communicator, responding to us efficiently and effectively. She really came through for us when the solicitors below in the chain were diabolical. Would highly recommend and will be using Russell and Russell again! Thank you so much

Solicitors tagged in
this review

from Russell & Russell Solicitors LLP

Thank you, Stephanie, for your feedback. We are pleased to hear that Zoe, Claire, and Victoria provided excellent communication and support throughout both your sale and purchase.

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Don Felipe

Don

Very poor interaction…. I buzzed their door only for a blonde lady to open the door and procede to look down at me as if I was some hobo spice head ( I was not dressed to the nines i was in gym attire) and then proceed with a barrage of questions akin to the Spanish Inquisition… Not a place I’d go to for legal advice given this interaction…

A representative from Russell & Russell Solicitors LLP responded to this review

We are sorry that you have had a negative experience with Russell and Russell. We pride ourselves on offering high quality client care and we are sorry if you feel our service has not lived up to this standard. We unable to discuss specific case details on this platform, to keep our client’s data safe. If you would like to discuss your experience with the relevant department head, please contact our reception team on 01244 405748 who will be able to direct your call to the correct person. Regards, Russell and Russell.

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