Russell & Russell Solicitors LLP logo

Russell & Russell Solicitors LLP

4.8 | 662 Reviews 662 Reviews | Structural Defects
1,898 Total Company Reviews info icon Structural Defects | info icon 1,898 Total Company Reviews Structural Defects | info icon 1,898 Total Company Reviews

9 & 13 White Friars, Chester, Chester, Cheshire, CH1 1NZ

01244 405700

Accepting new clients

9 & 13 White Friars, Chester, Chester, Cheshire, CH1 1NZ

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 657326

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Russell & Russell Solicitors LLP |

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4.8
Excellent
662 Reviews
95%
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.8/5

Accreditations

Russell & Russell Solicitors LLP are accredited by

Children Law accreditation awarded to Russell & Russell Solicitors LLP
Criminal Litigation accreditation awarded to Russell & Russell Solicitors LLP
Personal Injury accreditation awarded to Russell & Russell Solicitors LLP
Trading names:
• Russell & Russell

Description

From our North West base we provide services across England and Wales specialising in residential conveyancing; family matters, such as divorce, finances and children law; wills and probate administration, personal injury & clinical negligence litigation and criminal law. We hold a Legal Aid franchise for Family & Criminal legal aid.

Rankings by area of expertise

4.7
Excellent
1,898 Reviews
93%
Value for
Money
10% above
national average
93%
Success
Rate
11% above
national average
94%
Would
Recommend
13% above
national average
Communication 4.7/5
Initial Impressions 4.7/5
Approachability 4.7/5
Documentation Accuracy 4.7/5
Legal Knowledge 4.7/5
Value for money 4.6/5

Accreditations

Russell & Russell Solicitors LLP are accredited by

Children Law accreditation awarded to Russell & Russell Solicitors LLP
Criminal Litigation accreditation awarded to Russell & Russell Solicitors LLP
Personal Injury accreditation awarded to Russell & Russell Solicitors LLP
Trading names:
• Russell & Russell

Description

From our North West base we provide services across England and Wales specialising in residential conveyancing; family matters, such as divorce, finances and children law; wills and probate administration, personal injury & clinical negligence litigation and criminal law. We hold a Legal Aid franchise for Family & Criminal legal aid.

Rankings by area of expertise

Meet the team of Russell & Russell Solicitors LLP

Casey Ashton

Casey Ashton

Solicitor

5.0 15
Thomas Myers

Thomas Myers

Solicitor

4.4 7
Karen Woods

Karen Woods

Conveyancing Solicitor

5.0 130
Laura Muir

Laura Muir

Licensed Conveyancer

5.0 28
Lucy Parry

Lucy Parry

Solicitor

5.0 22
Louise Simons

Louise Simons

Conveyancing Partner

5.0 19
Richard Querelle

Richard Querelle

Conveyancing Partner

5.0 5
Myles Power

Myles Power

Conveyancing Executive

5.0 32

Meet the team of Russell & Russell Solicitors LLP

Karen Woods

Karen Woods

Conveyancing Solicitor

5.0 130
Myles Power

Myles Power

Conveyancing Executive

5.0 32
Laura Muir

Laura Muir

Licensed Conveyancer

5.0 28
Lucy Parry

Lucy Parry

Solicitor

5.0 22
Louise Simons

Louise Simons

Conveyancing Partner

5.0 19
Stephen Coupe

Stephen Coupe

Crime Partner

4.8 18
Casey Ashton

Casey Ashton

Solicitor

5.0 15
Melissa Billington

Melissa Billington

Solicitor

5.0 8
Thomas Myers

Thomas Myers

Solicitor

4.4 7
Richard Querelle

Richard Querelle

Conveyancing Partner

5.0 5
Richard Thomas

Richard Thomas

Solicitor

3.8 4
Shannon Wood

Shannon Wood

Solicitor

5.0 1
Lauren Gratrix

Lauren Gratrix

Trainee Solicitor

0.0 0

Contact details

01244 405700
info@russellrussell.co.uk
www.russellrussell.co.uk

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

9 & 13 White Friars, Chester, Chester, Cheshire, CH1 1NZ

Reviews

4.8 /5 662 Reviews
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Star rating
    Review Source

    Rating

    Review Source

    Clients say

    Clients praise the firm’s strengths in conveyancing, wills, probate, remortgage, personal injury and general litigation, with particular expertise in managing complex or time‑sensitive transactions. Reviewers value professionalism, clear communication, responsiveness and thoroughness. The team is described as compassionate, patient and approachable, offering practical guidance, calm reassurance and proactive case management that reduces client stress. Frequent mentions of reliable updates, efficiency and willingness to go the extra mile highlight strong client care and trustworthiness.

    responsive communication
    professional service
    efficient process
    friendly staff
    helpful guidance
    compassionate approach
    thorough conveyancing
    clear explanations
    quick completion
    trustworthy advisors

    ReviewSolicitors Review List

    Profile image of James

    James

    Verified
    Housing & Property

    Thank you! Karen and Diane

    Predominantly dealt with Karen and Diane for the sale/purchase. Both were excellent at providing information and updates throughout and no call, email or query felt like too much. Very human and personable communication which helped to keep me relaxed during what is a stressful time. Having used Russell and Russell for the purchase of two properties and the purchase of another, I would highly recommend and won't hesitate to use them again for future transactions.

    Solicitors tagged in
    this review

    legal expert Karen Woods Karen Woods
    0
    Collected on: ReviewSolicitor collection source logo
    Profile image of Kevin

    Kevin

    Verified
    Housing & Property

    1st time buyer

    Laura and her team made our purchase of our first peoperty easy and effortless. We was kept up to date with all aspects of the purchase and all details explained from start to finish. Would highly recommend

    Solicitors tagged in
    this review

    legal expert Laura Muir Laura Muir
    0
    Collected on: ReviewSolicitor collection source logo
    Profile image of Jennifer Skade

    Jennifer Skade

    Verified
    Housing & Property

    Outstanding legal services

    Me and my partner have used Karen and her team’s services multiple times for buying and selling properties, and for transfer of equity and they have delivered every time. They are communicative, transparent and very professional. I would highly recommend Russell&Russell

    Solicitors tagged in
    this review

    legal expert Karen Woods Karen Woods
    0
    Collected on: ReviewSolicitor collection source logo
    Profile image of Lucy Cliffe

    Lucy Cliffe

    Verified
    Housing & Property

    Absolutely brilliant, would highly recommend!

    Karen and Diane are absolutely brilliant, super responsive, personable and kept things moving so that we completed within our desired timeline. We couldn't be happier and would highly recommend them. A huge thank you to them for making our lives easier during a stressful period. Hopefully not moving house for a while but we would work with Karen and Diane again in a heartbeat!

    Solicitors tagged in
    this review

    legal expert Karen Woods Karen Woods

    from Russell & Russell Solicitors LLP

    Thank you for your positive feedback, Lucy. We’re pleased to hear that Karen and Diane were responsive, personable and helped keep things progressing to meet your timeline. It’s great to know you were happy with the support provided during what can be a stressful time, and we appreciate your recommendation.

    0
    Collected on: ReviewSolicitor collection source logo
    Profile image of Adina

    Adina

    Verified
    Housing & Property

    Highly recommend

    We used Russell and Russell Solicitors to handle the conveyancing for our recent property sale, and they were brilliant from start to finish. After a long two years on the market with a previous agency, we finally found our buyer, and Michele and her assistant Adina made sure the legal side moved as smoothly and quickly as possible. They were incredibly professional, thorough, and kept us fully updated at every stage. They liaised perfectly with our estate agent to handle any complications that arose, ensuring the deal got right over the line without any stress. Highly recommend their services to anyone buying or selling!

    Legal experts tagged in
    this review

    legal expert Michelle Benson Michelle Benson

    from Russell & Russell Solicitors LLP

    Thank you for your feedback, Adina. We’re pleased to hear that Michele and the team provided professional, thorough, and efficient support throughout your property sale, keeping everything on track to a smooth completion.

    0
    Collected on: ReviewSolicitor collection source logo

    Other Reviews

    Profile image of Nigel Hurst

    Nigel Hurst

    Nigel

    Straight forward service. Easy to understand

    from Russell & Russell Solicitors LLP

    Thank you for your feedback! We are pleased to hear that you found our service straightforward and easy to understand.

    0
    Collected on: Google collection source logo
    Profile image of Grace Scoble

    Grace Scoble

    Housing & Property

    Grace

    Our conveyancer Catherine has been amazing through the entire process. Quick responses, explained everything well. Couldn’t ask for any better

    Legal experts tagged in
    this review

    legal expert Catherine Egan Catherine Egan

    from Russell & Russell Solicitors LLP

    Thank you for your kind feedback. We’re delighted to hear Catherine provided such clear guidance and prompt support throughout the process. We’ll be sure to pass on your comments.

    0
    Collected on: Google collection source logo
    Profile image of Stephanie Simpson

    Stephanie Simpson

    Housing & Property

    Stephanie

    Had an absolutely fantastic experience thanks to Zoe Harryman, Claire Holding and Victoria Pearson who handled the purchase of our new property and the sale of our old house. Zoe was a fantastic communicator, responding to us efficiently and effectively. She really came through for us when the solicitors below in the chain were diabolical. Would highly recommend and will be using Russell and Russell again! Thank you so much

    Solicitors tagged in
    this review

    legal expert Zoe Harryman Zoe Harryman

    from Russell & Russell Solicitors LLP

    Thank you, Stephanie, for your feedback. We are pleased to hear that Zoe, Claire, and Victoria provided excellent communication and support throughout both your sale and purchase.

    0
    Collected on: Google collection source logo
    Profile image of Ad R

    Ad R

    Housing & Property

    A client

    Recently had the pleasure of working with Gulrez Khan for my remortgage on behalf of Russell and Russell, and I couldn’t be more satisfied with the service I received. From start to finish, everything was handled with professionalism, efficiency, and clear communication. Gulrez was always approachable and took the time to explain each step of the process in a way that was easy to understand. Any questions I had were answered promptly, which made the whole experience feel smooth and stress-free.

    Legal experts tagged in
    this review

    legal expert Gulrez Khan Gulrez Khan

    from Russell & Russell Solicitors LLP

    Thank you for your feedback. We are pleased that Gulrez provided such a professional and efficient service for your remortgage. It is gratifying to hear that his approachable manner and clear communication made the process smooth and stress-free for you, and we will ensure your kind comments are shared with Gulrez and the team at Russell and Russell.

    0
    Collected on: Google collection source logo
    Profile image of Penny Woods

    Penny Woods

    Penny

    Amazing conveyancing specialist... just completed and Russell and Russell were fantastic. We want to give a particular shout out to Janine who remained professional and calm...even when things were stressful. It is a wonderful team and even if our main point of contact wasn't available someone was always available to answer our questions...fantastic communication we can't recommend them enough Thank you all so much

    from Russell & Russell Solicitors LLP

    Thank you so much for your glowing review, Penny. We’re delighted Janine made such a positive impression with her professionalism and calm approach during a stressful time. It’s great to hear the team’s communication and availability were consistently reliable, and that you felt supported throughout the conveyancing process.

    0
    Collected on: Google collection source logo

    Reviews

    4.7 /5 1898 Reviews
    Filter your results
    Star rating
      Review Source

      Rating

      Review Source

      Clients say

      Clients praise the firm’s strengths in conveyancing, wills, probate, remortgage, personal injury and general litigation, with particular expertise in managing complex or time‑sensitive transactions. Reviewers value professionalism, clear communication, responsiveness and thoroughness. The team is described as compassionate, patient and approachable, offering practical guidance, calm reassurance and proactive case management that reduces client stress. Frequent mentions of reliable updates, efficiency and willingness to go the extra mile highlight strong client care and trustworthiness.

      responsive communication
      professional service
      efficient process
      friendly staff
      helpful guidance
      compassionate approach
      thorough conveyancing
      clear explanations
      quick completion
      trustworthy advisors

      ReviewSolicitors Review List

      Profile image of Alan

      Alan

      Verified

      Great company

      Easy to deal with start to finish nothing was to much of a problem and they was so easy to get in contact with

      0
      Collected on: ReviewSolicitor collection source logo
      Profile image of James

      James

      Verified
      Housing & Property

      Thank you! Karen and Diane

      Predominantly dealt with Karen and Diane for the sale/purchase. Both were excellent at providing information and updates throughout and no call, email or query felt like too much. Very human and personable communication which helped to keep me relaxed during what is a stressful time. Having used Russell and Russell for the purchase of two properties and the purchase of another, I would highly recommend and won't hesitate to use them again for future transactions.

      Solicitors tagged in
      this review

      legal expert Karen Woods Karen Woods
      0
      Collected on: ReviewSolicitor collection source logo
      Profile image of Kevin

      Kevin

      Verified
      Housing & Property

      1st time buyer

      Laura and her team made our purchase of our first peoperty easy and effortless. We was kept up to date with all aspects of the purchase and all details explained from start to finish. Would highly recommend

      Solicitors tagged in
      this review

      legal expert Laura Muir Laura Muir
      0
      Collected on: ReviewSolicitor collection source logo
      Profile image of Jennifer Skade

      Jennifer Skade

      Verified
      Housing & Property

      Outstanding legal services

      Me and my partner have used Karen and her team’s services multiple times for buying and selling properties, and for transfer of equity and they have delivered every time. They are communicative, transparent and very professional. I would highly recommend Russell&Russell

      Solicitors tagged in
      this review

      legal expert Karen Woods Karen Woods
      0
      Collected on: ReviewSolicitor collection source logo
      Profile image of anonymous

      anonymous

      Personal Injury

      Poor Advice

      My experience with Daniel was not a good one, without going into too much detail, what I will say is, I followed his advice and it was wrong. I have had to file a complaint with his firm and with the Ombudsman

      A representative from Russell & Russell Solicitors LLP responded to this review

      We are sorry that you have had a negative experience with Russell and Russell. We are unable to discuss specific details of a case on this platform, to keep our client’s data safe. If you do wish to discuss your experience with us, then please contact our office on 01244 405748 and ask to speak to the Head of Personal Injury department. Regards, Russell and Russell

      0
      Collected on: ReviewSolicitor collection source logo

      Other Reviews

      Profile image of Nigel Hurst

      Nigel Hurst

      Nigel

      Straight forward service. Easy to understand

      from Russell & Russell Solicitors LLP

      Thank you for your feedback! We are pleased to hear that you found our service straightforward and easy to understand.

      0
      Collected on: Google collection source logo
      Profile image of Danny Harwood

      Danny Harwood

      Danny

      If you want to sell your house quickly don't go here 171 days and counting thank you Farim Khan since the 11th of November you have been working on this

      A representative from Russell & Russell Solicitors LLP responded to this review

      Dear Danny We are sorry that you have had a negative experience with Russell and Russell. We are unable to discuss specific details of a case on this platform, to keep our client’s data safe. If you do wish to discuss your experience with us, then please contact our office on 01244 405748 and ask to speak to the Head of Conveyancing department. Regards, Russell and Russell

      1
      Collected on: Google collection source logo
      Profile image of Grace Scoble

      Grace Scoble

      Housing & Property

      Grace

      Our conveyancer Catherine has been amazing through the entire process. Quick responses, explained everything well. Couldn’t ask for any better

      Legal experts tagged in
      this review

      legal expert Catherine Egan Catherine Egan

      from Russell & Russell Solicitors LLP

      Thank you for your kind feedback. We’re delighted to hear Catherine provided such clear guidance and prompt support throughout the process. We’ll be sure to pass on your comments.

      0
      Collected on: Google collection source logo
      Profile image of Stephanie Simpson

      Stephanie Simpson

      Housing & Property

      Stephanie

      Had an absolutely fantastic experience thanks to Zoe Harryman, Claire Holding and Victoria Pearson who handled the purchase of our new property and the sale of our old house. Zoe was a fantastic communicator, responding to us efficiently and effectively. She really came through for us when the solicitors below in the chain were diabolical. Would highly recommend and will be using Russell and Russell again! Thank you so much

      Solicitors tagged in
      this review

      legal expert Zoe Harryman Zoe Harryman

      from Russell & Russell Solicitors LLP

      Thank you, Stephanie, for your feedback. We are pleased to hear that Zoe, Claire, and Victoria provided excellent communication and support throughout both your sale and purchase.

      0
      Collected on: Google collection source logo
      Profile image of Don Felipe

      Don Felipe

      Don

      Very poor interaction…. I buzzed their door only for a blonde lady to open the door and procede to look down at me as if I was some hobo spice head ( I was not dressed to the nines i was in gym attire) and then proceed with a barrage of questions akin to the Spanish Inquisition… Not a place I’d go to for legal advice given this interaction…

      A representative from Russell & Russell Solicitors LLP responded to this review

      We are sorry that you have had a negative experience with Russell and Russell. We pride ourselves on offering high quality client care and we are sorry if you feel our service has not lived up to this standard. We unable to discuss specific case details on this platform, to keep our client’s data safe. If you would like to discuss your experience with the relevant department head, please contact our reception team on 01244 405748 who will be able to direct your call to the correct person. Regards, Russell and Russell.

      0
      Collected on: Google collection source logo

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