Gepp Solicitors

I was recommended Gepp solicitors, formerly Gepp and sons, for the sale of my home… and quite simply i hit the jackpot. I cannot recommend Gepp more highly, i also went on to use them for the purchase of my new home, and am in the process of hiring them to write my will. From start to finish, they were there either in person, or a phone call away to help with every single step along the way. Bakshi Dhanda and her team, Ruth and Sam, were assigned to my case, and the knowledge, expertise, and speed with which they work together is second to none. I had multiple queries along the way and found the whole process rather confusing at times, but they guided me step by step and dealt with every eventuality and query, leaving nothing to lapse in time, they were constant in their work to complete the sale and purchase. Their prices are competitive and their work ethic is exemplary… completely driven to provide an outstanding service to their customers. I have recommended Gepp to family members and friends and i also recommend them highly to anyone searching for a solicitor. Cant thank them enough. Emma

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Bakshi Dhanda

You hear a lot of horror stories about solicitors, but George was actually the best person we worked with through this whole experience. He always responded promptly and was happy to help guide my partner and I through the process. He took the time to explain things to us when needed and answered all of our questions. Our chain completed incredibly quickly (2months!) and George was a big part in making that happen.

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George Menon

Great - Josh was detailed, quick, on our side, professional and easy to contact

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Josh Fresle

I don’t even know how to start, as I have so many wonderful words to say and tp thanks Gepp Solicitors, especially Bakshi, her team, which includes Sam and Ruth. We are extremely happy that we chose them, being very close to choosing someone else who was just slightly cheaper (a couple of pounds). I don’t regret a single pound spent. Especially since in our case the mortgage had many ups and downs. Bakshi made every step quick. We encountered problems from the sellers and their lawyer, but Bakshi investigated and tried to get all the answers correctly and quicker . She chased them and insisted on honest and prompt answers. Communication was exceptional and we were always kept updated. In terms of money, everything was at the end, with every cost very clearly explained. The team was exceptional in communication with our mortgage adviser, as well. As I said, honestly, it is so much to say about them, they are amazing. As a conclusion, Gepp Solicitor is a reputable, trustworthy company, with professionalism at high standards and always acting in the client's interest. We 100% recommend Gepp Solicitor, especially the Bakshi team, you will not regret your choice. We got the house in a very short time, considering it was chain proceedings.

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Bakshi Dhanda

My experience with this company has been an absolute nightmare! Once I paid the initial fee to open my file, I then never heard anything from you for about a month. I never even got a confirmation that they had received my payment, the first instance of inadequate service. I asked for an update (was originally told I was dealing with Tahmina but seems like she didn’t want this and passed it to someone else without telling me) to be told that my buyers hadn’t even instructed their solicitors, after six weeks of an offer being accepted and draft sales issued. Therefore this firm had barely done any work (fair enough). Unfortunately my buyers pulled out after two months/ about ten days after I had been told the above. I then recevied an abortive invoicde asking for £455 due to ALL the work they had apparantly done which meant the process was near completion, a complete and utter lie. I was never told that if I had found another buyer, my process could be picked up where it left off. I was simply blindsided with a bill for an email which had an extremely unprofessional tone to it at a time when stress levels were through the roof. The unprofessionlism didn’t stop there and I was told I was abusive for simply questionning the this companies policies… I was again lied to and told I had 21 days to pay the bill. I was specifically told that if I paid attention to the terms and conditions sent to me, I would’ve been made aware of this. Suffice to say I re-read the terms and conditions which stated any fees were to be paid within 30 days, an awkward blunder from this company. The table of fees included within the terms and conditions also do not outline any of the associated work that could have been carried out in my case (which has never been relayed to me) so as far as I’m concerned, any number could have been plucked out from thin air. A point within their terms and conditions regarding the fees is alos completely open ended and does not elude, at all, to who ‘abort’s the work. As far as I’m concerned, my case was not aborted, simply delayed. I have since received an email with an apology however they go on to say that the terms and conditions sent to me should contain a specific paragraph regarding these fees however it had been erroneously ommitted form the version the New Business Team sent me!! This is a breach of contract. I have written to the Legal Ombudsman regarding this companies many failures and shortcomings. Avoid this company and specifically Chris Howe’s team, I truly have never dealt with anything quite like this.

We recently completed on our first home buying with Gepp Solicitors, and they were excellent throughout the process. There was a high level of professionalism and attention to detail. Throughout the process it was clear that we were being looked after, and Gepp's team were doing everything they could to protect us in all eventualities. We were working with Bakshi Dhanda's team. We highly recommend Gepp Solicitors.

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Bakshi Dhanda

I very recently sold my house and was recommended Gepp Solicitors by my estate agents. I decided to choose Bakshi Danda as my solicitor and I received first class service. Bakshi is the consummate professional. I was kept updated all throughout the sale of my property and I was updated with relevant information as and when necessary either by email or phone call. I did not have to chase once and was extremely happy with the service that Bakshi provided. I would also like to mention Ruth her assistant who was equally helpful and informative and kept me updated at appropriate times. I would not hesitate to use Gepp again and in fact will call upon their services when I am ready to purchase my next house. Once you've found a great solicitor, why look elsewhere? Thank you very much Bakshi for making this process as smooth and painless as possible. Very best wishes, Andrea

Good company, great staff, honest and clear advice.

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Justin Emerson

Very happy with the service Excellent.

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Justin Emerson

Very professional service.

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Roger Brice