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Pepperells Ltd

4.9 | 92 Reviews 92 Reviews | Summary Judgment
3,638 Total Company Reviews info icon Summary Judgment | info icon 3,638 Total Company Reviews Summary Judgment | info icon 3,638 Total Company Reviews

100 Alfred Gelder Street, Hull, North Humberside, HU1 2AE

Accepting new clients

100 Alfred Gelder Street, Hull, North Humberside, HU1 2AE

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 636188

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Pepperells Ltd |

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Pepperells Ltd Review Scores & Client Satisfaction Overview

4.9
Excellent
95%
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Pepperells Ltd are accredited by

Children Law accreditation awarded to Pepperells Ltd
Family Law Advanced accreditation awarded to Pepperells Ltd
Criminal Litigation accreditation awarded to Pepperells Ltd

Description

Pepperells Solicitors are a dynamic and growing law firm. If you need a modern approachable law firm, then Pepperells are the right choice for you. We deliver the highest standards of service to our clients with a personal touch. The legal sector is constantly changing, and our team of lawyers have the skills, experience and judgement to deliver the outcomes that our clients require in a speedy and cost-effective manner. We offer a wide range of services and can deal with most types of legal work both for the individual and also for complex business requirements.

Rankings by area of expertise

The rankings below show the areas of expertise that Pepperells Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Pepperells Ltd Review Scores & Client Satisfaction Overview

4.8
Excellent
95%
Value for
Money
12% above
national average
95%+
Success
Rate
16% above
national average
95%+
Would
Recommend
16% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.7/5

Accreditations

Pepperells Ltd are accredited by

Children Law accreditation awarded to Pepperells Ltd
Family Law Advanced accreditation awarded to Pepperells Ltd
Criminal Litigation accreditation awarded to Pepperells Ltd

Description

Pepperells Solicitors are a dynamic and growing law firm. If you need a modern approachable law firm, then Pepperells are the right choice for you. We deliver the highest standards of service to our clients with a personal touch. The legal sector is constantly changing, and our team of lawyers have the skills, experience and judgement to deliver the outcomes that our clients require in a speedy and cost-effective manner. We offer a wide range of services and can deal with most types of legal work both for the individual and also for complex business requirements.

Rankings by area of expertise

The rankings below show the areas of expertise that Pepperells Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Pinned Reviews

Profile image of Anonymous

Anonymous

Verified
Commercial Property

Purchase of commercial property

"Extremely impressed with the service provided at every stage of the process. Communication was clear and timely, and we were always kept updated on progress. We would not hesitate to recommend Jessica to anyone looking for reliable and supportive legal services."

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Leah Bulmer

Verified

Amazing

"I was supported and give advice in a way I thought nobody would help me with I was support how i should’ve been , I’d like to say Emily did a good job and was very very helpful in all matters "

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Meet the team of Pepperells Ltd

Meet the team of Pepperells Ltd

Contact & Locations - Pepperells Ltd

Opening hours

Monday 07:00–17:30
Tuesday 07:00–17:30
Wednesday 07:00–17:30
Thursday 07:00–17:30
Friday 07:00–17:30
Saturday 09:00–13:00
Sunday (Closed)

100 Alfred Gelder Street, Hull, North Humberside, HU1 2AE

Reviews

4.9 /5 92 Reviews
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Clients say

What clients say about Pepperells Ltd

Clients praise the firm for strong conveyancing, wills, probate, employment and litigation expertise, with efficient, knowledgeable advice and reliable outcomes. Specialisms highlighted include property transactions (including auctions), dispute resolution and sensitive family or court matters. Valued soft skills are clear, prompt communication, empathy, patience and professionalism; clients frequently note approachability, calmness under pressure, proactivity and thoroughness. Many reports emphasise responsive, supportive service that reduces stress, with fair pricing and practical, plain‑English explanations throughout.

Excellent communication
Very professional
Friendly staff
Efficient service
Quick responses
Knowledgeable solicitors
Supportive guidance
Clear explanations
Helpful approach
Stress‑free process

ReviewSolicitors Review List

Profile image of anonymous

anonymous

Housing & Property

Buying and selling.

Very efficient all the way to completion.

A representative from Pepperells Ltd responded to this review

Thankyou for your review. We appreciate the positive feedback you have given us, and we look forward to working with you in the future should you need us to do so.

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Anonymous

Verified
Commercial Property

Fantastic service

Our sales was days away from collapsing due to the previous solicitor i was using was closed down by the SRA, I contacted Michael at Pepperells and he immediately helped and took time to see my sales through really quickly. Massive thank you to him and his team.

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A representative from Pepperells Ltd responded to this review

Thankyou for your review. We value your feedback and will ensure your comments are passed onto Michael and the team. We would also like to thankyou for choosing Pepperells and we will be happy to assist you in the future should you need us to do so.

0
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Clare SteeleKing

Verified
Housing & Property

Efficient, professional and kind.

Efficient solicitors with excellent communication. I have used them on two occasions and will definitely use them again in future. The whole team are kind, considerate and very professional. Huge thanks everyone at Pepperells, particularly (most recently) Malcolm, Cheryl, Amy, Parminder, Suzie, Laura and Stacey.

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A representative from Pepperells Ltd responded to this review

Its great to hear how happy you have been with your service and the team Clare. Thank you for your feedback and we look forward to work with you again in the future.

0
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Anonymous

Verified
Housing & Property

Pleased with service provided by Claire

We found Claire to be very approachable and she explained things in a way that we could understand. We felt confident in her ability. She completed our work both quickly and efficiently.

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A representative from Pepperells Ltd responded to this review

Thankyou for your review. We appreciate the positive feedback you have given us, and we look forward to working with you in the future.

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Angie Barkworth

Verified
Housing & Property

Excellent communication and Professional Service

We had a very positive experience working with Paige. Communication was clear and consistent from start to finish, and we were always kept updated on progress. Paige was proactive in moving things forward and quick to respond to any questions or concerns we had along the way. Throughout the process they remained professional and efficient. We would highly recommend Paige to anyone looking for a reliable and dedicated solicitor.

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A representative from Pepperells Ltd responded to this review

Thankyou for your review. Your positive comments are greatly appreciated, and we are pleased we could assist you.

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Other Reviews

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Clare Steele-King

Housing & Property

Clare

Efficient solicitors with excellent communication. I have used them on two occasions and will definitely use them again in future. The whole team are kind, considerate and very professional. Huge thanks everyone at Pepperells, particularly (most recently) Malcolm, Cheryl, Amy, Parminder, Suzie, Laura and Stacey.

Legal experts tagged in
this review

A representative from Pepperells Ltd responded to this review

Thank you for sharing your feedback Clare and using our services again. I will pass this onto the team.

0
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Amy Matthews

Amy

Our experience with Elmhirst Parker and Daniel in particular was excellent. We used them for both our sale and purchase and we couldn't have been happier. Daniel was really responsive to our emails and enquiries, and provided really good advice and suggestions where required. Our sellers solicitors were not the most responsive or helpful but Daniel continually kept us updated and pushed as best as he could. We were keen to complete in advance of the stamp duty changes and with some effort from us and the solicitors we managed to do just that. Alix was also great at keeping us informed, particularly on completion day but also in dealing with a query a few days after. I wouldn't hesitate to recommend Elmhirst Parker.

0
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Sara

Housing & Property

Sara

Pepperells acted for me when I recently purchased my first home. I couldn’t have wished for better. I was informed of where the process was at every step of the way, and found the team warm and approachable. Should I never require legal advice again, I wouldn’t look any further.

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A representative from Pepperells Ltd responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

0
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Francesca Bridgitte

Litigation / Dispute Resolution

There with the right advice when in dire need of the right support. Thank you

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0
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Darren

Crime/ Criminal Defence

Darren

I have personally worked with this company going back to early 1995 bye far the best legal advice and service in Scunthorpe

A representative from Pepperells Ltd responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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Reviews

4.8 /5 3638 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Pepperells Ltd

Clients praise the firm for strong conveyancing, wills, probate, employment and litigation expertise, with efficient, knowledgeable advice and reliable outcomes. Specialisms highlighted include property transactions (including auctions), dispute resolution and sensitive family or court matters. Valued soft skills are clear, prompt communication, empathy, patience and professionalism; clients frequently note approachability, calmness under pressure, proactivity and thoroughness. Many reports emphasise responsive, supportive service that reduces stress, with fair pricing and practical, plain‑English explanations throughout.

Excellent communication
Very professional
Friendly staff
Efficient service
Quick responses
Knowledgeable solicitors
Supportive guidance
Clear explanations
Helpful approach
Stress‑free process

ReviewSolicitors Review List

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Anonymous

Verified

Mortgage

Everything was sorted as soon as possible

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0
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Jonathan Plant

Verified

Solicitor used for both sale and purchase of property

I was really pleased with the service I received from Pepperells as a company and Sophie as a contact. They kept me up to date with the whole process, broke down the costs and explained things to me when I had questions/issues. Highly recommend using them

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Ennerdale 10 Mapuranga

Verified
Housing & Property

House purchase

Amazing 😍 experience, everything went so smoothly. Communication and transparency was great. Would definitely use more of their services and 💯 recommend 😃

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this review

A representative from Pepperells Ltd responded to this review

Thankyou foe your review. We appreciate the positive feedback you have given us and we look forward to working with you in the future should you need us to do so.

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Daniel Pope

Verified
Family Law

Great advice

Simon was professional and very helpful. He was very thorough and took his time to explain things to me. Id recommend him to anyone who needs the legal support that I did.

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this review

A representative from Pepperells Ltd responded to this review

Thankyou for your review. It is great to hear you are pleased with the service Simon provided, and we look forward to working with you in the future should you need us to do so.

0
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Anonymous

Verified
Employment

Makes legal matters easier to handle

Had to involve a solicitor in work matter involving employee. Becky communicated in an understandable way & delivered letters / correspondence in a timely manner. Would not hesitate to use again should the need arise.

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A representative from Pepperells Ltd responded to this review

Thankyou for your review. We would also like to thankyou for choosing Pepperells and we will be happy to assist you in the future should you need us to do so.

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Other Reviews

Profile image of Clare Steele-King

Clare Steele-King

Housing & Property

Clare

Efficient solicitors with excellent communication. I have used them on two occasions and will definitely use them again in future. The whole team are kind, considerate and very professional. Huge thanks everyone at Pepperells, particularly (most recently) Malcolm, Cheryl, Amy, Parminder, Suzie, Laura and Stacey.

Legal experts tagged in
this review

A representative from Pepperells Ltd responded to this review

Thank you for sharing your feedback Clare and using our services again. I will pass this onto the team.

0
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Melinda Priestley

Housing & Property

Melinda

I received some good advice regarding a dispute with my neighbours. You have to pay for your appointment upfront but it was well worth it.

Legal experts tagged in
this review

A representative from Pepperells Ltd responded to this review

We would like to thank you for your review and are pleased to hear that you received good advice about your neighbour dispute. We would like to thankyou for choosing Pepperells and will be happy to assist you in the future should you need us to do so.

0
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Michaela Page

Consumer

Michaela

In January this year I purchased a car from a dealership. The car did not meet satisfactory standards and the dealership was refusing me my consumer rights under the 30 day right to return. I contacted Pepperells and was quickly given an appointment with Leah Kelly (Associate Solicitor). Leah was amazing, she listened carefully, and understood my situation. Leah issued a Letter Before Action to the dealership, unfortunately, they didn't respond. However, Leah and her colleague Selin (Trainee Solicitor) did not give up and managed to arrange a meeting with the dealership to rectify the situation. The meeting was a success and I now have a new car I am happy with. I would highly recommend Pepperells Solicitors. Both Leah and Selin provided great service. I am extremely grateful for their assistance.

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A representative from Pepperells Ltd responded to this review

Thank you for sharing your feedback Michaela. I will pass your comments into Leah and the team.

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Gemma Skipworth

Gemma

Do not use this firm , let me down and lied so many times , felt like I was doing there job for them . Very unprofessional and not very nice to clients I had to get the legal ombudsman involved

A representative from Pepperells Ltd responded to this review

I am sorry to hear you have not been happy with your service. Please do contact our Client service department if you would like to discuss this further.

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chris ducker

Wills, Trusts & Probate

chris

Lucy was very efficient, professional and took the time to address and explain anything we were unsure of. Highly recommend.

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A representative from Pepperells Ltd responded to this review

Thank you for sharing your feedback and its great to hear you would recomend us to others.

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