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Pepperells Ltd

4.9 | 239 Reviews 239 Reviews | Pace Interviews
3,638 Total Company Reviews info icon Pace Interviews | info icon 3,638 Total Company Reviews Pace Interviews | info icon 3,638 Total Company Reviews

100 Alfred Gelder Street, Hull, North Humberside, HU1 2AE

Accepting new clients

100 Alfred Gelder Street, Hull, North Humberside, HU1 2AE

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 636188

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Pepperells Ltd |

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Pepperells Ltd Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
14% above
national average
95%+
Success
Rate
17% above
national average
95%+
Would
Recommend
18% above
national average
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 5.0/5
Value for money 4.8/5

Accreditations

Pepperells Ltd are accredited by

Children Law accreditation awarded to Pepperells Ltd
Family Law Advanced accreditation awarded to Pepperells Ltd
Criminal Litigation accreditation awarded to Pepperells Ltd

Description

Pepperells Solicitors are a dynamic and growing law firm. If you need a modern approachable law firm, then Pepperells are the right choice for you. We deliver the highest standards of service to our clients with a personal touch. The legal sector is constantly changing, and our team of lawyers have the skills, experience and judgement to deliver the outcomes that our clients require in a speedy and cost-effective manner. We offer a wide range of services and can deal with most types of legal work both for the individual and also for complex business requirements.

Rankings by area of expertise

The rankings below show the areas of expertise that Pepperells Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Pepperells Ltd Review Scores & Client Satisfaction Overview

4.8
Excellent
95%
Value for
Money
12% above
national average
95%+
Success
Rate
16% above
national average
95%+
Would
Recommend
16% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.7/5

Accreditations

Pepperells Ltd are accredited by

Children Law accreditation awarded to Pepperells Ltd
Family Law Advanced accreditation awarded to Pepperells Ltd
Criminal Litigation accreditation awarded to Pepperells Ltd

Description

Pepperells Solicitors are a dynamic and growing law firm. If you need a modern approachable law firm, then Pepperells are the right choice for you. We deliver the highest standards of service to our clients with a personal touch. The legal sector is constantly changing, and our team of lawyers have the skills, experience and judgement to deliver the outcomes that our clients require in a speedy and cost-effective manner. We offer a wide range of services and can deal with most types of legal work both for the individual and also for complex business requirements.

Rankings by area of expertise

The rankings below show the areas of expertise that Pepperells Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Pinned Reviews

Profile image of Anonymous

Anonymous

Verified
Commercial Property

Purchase of commercial property

"Extremely impressed with the service provided at every stage of the process. Communication was clear and timely, and we were always kept updated on progress. We would not hesitate to recommend Jessica to anyone looking for reliable and supportive legal services."

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Leah Bulmer

Verified

Amazing

"I was supported and give advice in a way I thought nobody would help me with I was support how i should’ve been , I’d like to say Emily did a good job and was very very helpful in all matters "

Legal experts tagged in
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Meet the team of Pepperells Ltd

Meet the team of Pepperells Ltd

Contact & Locations - Pepperells Ltd

Opening hours

Monday 07:00–17:30
Tuesday 07:00–17:30
Wednesday 07:00–17:30
Thursday 07:00–17:30
Friday 07:00–17:30
Saturday 09:00–13:00
Sunday (Closed)

100 Alfred Gelder Street, Hull, North Humberside, HU1 2AE

Reviews

4.9 /5 239 Reviews
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Rating

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Clients say

What clients say about Pepperells Ltd

Clients praise the firm for strong conveyancing, wills, probate, employment and litigation expertise, with efficient, knowledgeable advice and reliable outcomes. Specialisms highlighted include property transactions (including auctions), dispute resolution and sensitive family or court matters. Valued soft skills are clear, prompt communication, empathy, patience and professionalism; clients frequently note approachability, calmness under pressure, proactivity and thoroughness. Many reports emphasise responsive, supportive service that reduces stress, with fair pricing and practical, plain‑English explanations throughout.

Excellent communication
Very professional
Friendly staff
Efficient service
Quick responses
Knowledgeable solicitors
Supportive guidance
Clear explanations
Helpful approach
Stress‑free process

ReviewSolicitors Review List

Profile image of Daniel Pope

Daniel Pope

Verified
Family Law

Great advice

Simon was professional and very helpful. He was very thorough and took his time to explain things to me. Id recommend him to anyone who needs the legal support that I did.

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this review

A representative from Pepperells Ltd responded to this review

Thankyou for your review. It is great to hear you are pleased with the service Simon provided, and we look forward to working with you in the future should you need us to do so.

0
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Gillian Wilson

Verified
Employment

Superb professional advice

It was a pleasure having Simon to guide me through a difficult situation, would recommend every time

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this review

A representative from Pepperells Ltd responded to this review

Thankyou for your review. We value your feedback and will ensure your comments are passed onto Simon and the team.

0
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Clare SteeleKing

Verified
Housing & Property

Efficient, professional and kind.

Efficient solicitors with excellent communication. I have used them on two occasions and will definitely use them again in future. The whole team are kind, considerate and very professional. Huge thanks everyone at Pepperells, particularly (most recently) Malcolm, Cheryl, Amy, Parminder, Suzie, Laura and Stacey.

Legal experts tagged in
this review

A representative from Pepperells Ltd responded to this review

Its great to hear how happy you have been with your service and the team Clare. Thank you for your feedback and we look forward to work with you again in the future.

0
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Leslie Hall

Verified
Housing & Property

Well informed

Found the two solicitors to be friendly and efficient in a time frame I expected

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A representative from Pepperells Ltd responded to this review

Thankyou Leslie for using our services at Pepperells and we look forward to work with you again in the future.

0
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Lee Harker

Verified
Employment

Thorough, professional, and friendly

Simon was very thorough and professional and talked me through a complex and lengthy document at an appropriate pace, regularly summarising the details and ensuring I had understood the information. His friendly demeanour was also appreciated and helped me feel very comfortable throughout the process. I would certainly recommend Simon, and I have a follow up meeting booked with him.

Legal experts tagged in
this review

A representative from Pepperells Ltd responded to this review

Thankyou for your review. We value your feedback and will ensure this is passed onto Simon and the team. We would like to thank you for choosing Pepperells and will be happy to assist you i the future should you need us to do so.

0
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Other Reviews

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Robert Gausden

Robert

Asv you would expect you'll be impressed with the professional Young people with friendly manor also Ideal for legal transactions

0
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Amy

Crime/ Criminal Defence

Amy

Called theses today who assisted me quickly and professionally I spoke with Lisa the solicitor who gave me the advice I needed and Victoria the receptionist. I'm having a very stressful and hard time at the moment and they was both amazing with me supportive. Not to mention they went above and beyond what they needed to!!! Would recommend them all the way! Thank-you Victoria and Lisa! Amy x

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this review

A representative from Pepperells Ltd responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

0
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TIJANI

Crime/ Criminal Defence

TIJANI

It was a lovely experience

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this review

A representative from Pepperells Ltd responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

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DB

Crime/ Criminal Defence

A client

I had the pleasure of working with Pepperells Solicitors, and I can confidently say that their professionalism and dedication to client satisfaction are second to none. In particular, Mr. Darren Withers stood out for his exceptional expertise, attention to detail, and genuine approach to understanding and addressing my legal concerns. I highly recommend Pepperells Solicitors to anyone seeking reliable and professional legal assistance. Their commitment to excellence, paired with Mr. Withers' outstanding service, truly sets them apart in the industry. Thanks a lot, got my life back again!

Legal experts tagged in
this review

A representative from Pepperells Ltd responded to this review

Thank you for your review. Its great to hear about the reliable and professional service you received from Pepperells. We will be happy to assist you in the future should you need us to do so. Thank you for choosing Pepperells.

0
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Brian

Brian

A truly wonderful firm of solicitors. Everyone that we had contact with was a credit to the firm.

A representative from Pepperells Ltd responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

0
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Reviews

4.8 /5 3638 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Pepperells Ltd

Clients praise the firm for strong conveyancing, wills, probate, employment and litigation expertise, with efficient, knowledgeable advice and reliable outcomes. Specialisms highlighted include property transactions (including auctions), dispute resolution and sensitive family or court matters. Valued soft skills are clear, prompt communication, empathy, patience and professionalism; clients frequently note approachability, calmness under pressure, proactivity and thoroughness. Many reports emphasise responsive, supportive service that reduces stress, with fair pricing and practical, plain‑English explanations throughout.

Excellent communication
Very professional
Friendly staff
Efficient service
Quick responses
Knowledgeable solicitors
Supportive guidance
Clear explanations
Helpful approach
Stress‑free process

ReviewSolicitors Review List

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Anonymous

Verified

Mortgage

Everything was sorted as soon as possible

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0
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Jonathan Plant

Verified

Solicitor used for both sale and purchase of property

I was really pleased with the service I received from Pepperells as a company and Sophie as a contact. They kept me up to date with the whole process, broke down the costs and explained things to me when I had questions/issues. Highly recommend using them

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Ennerdale 10 Mapuranga

Verified
Housing & Property

House purchase

Amazing 😍 experience, everything went so smoothly. Communication and transparency was great. Would definitely use more of their services and 💯 recommend 😃

Legal experts tagged in
this review

A representative from Pepperells Ltd responded to this review

Thankyou foe your review. We appreciate the positive feedback you have given us and we look forward to working with you in the future should you need us to do so.

0
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Profile image of Daniel Pope

Daniel Pope

Verified
Family Law

Great advice

Simon was professional and very helpful. He was very thorough and took his time to explain things to me. Id recommend him to anyone who needs the legal support that I did.

Legal experts tagged in
this review

A representative from Pepperells Ltd responded to this review

Thankyou for your review. It is great to hear you are pleased with the service Simon provided, and we look forward to working with you in the future should you need us to do so.

0
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Profile image of Anonymous

Anonymous

Verified
Employment

Makes legal matters easier to handle

Had to involve a solicitor in work matter involving employee. Becky communicated in an understandable way & delivered letters / correspondence in a timely manner. Would not hesitate to use again should the need arise.

Legal experts tagged in
this review

A representative from Pepperells Ltd responded to this review

Thankyou for your review. We would also like to thankyou for choosing Pepperells and we will be happy to assist you in the future should you need us to do so.

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Other Reviews

Profile image of Clare Steele-King

Clare Steele-King

Housing & Property

Clare

Efficient solicitors with excellent communication. I have used them on two occasions and will definitely use them again in future. The whole team are kind, considerate and very professional. Huge thanks everyone at Pepperells, particularly (most recently) Malcolm, Cheryl, Amy, Parminder, Suzie, Laura and Stacey.

Legal experts tagged in
this review

A representative from Pepperells Ltd responded to this review

Thank you for sharing your feedback Clare and using our services again. I will pass this onto the team.

0
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Melinda Priestley

Housing & Property

Melinda

I received some good advice regarding a dispute with my neighbours. You have to pay for your appointment upfront but it was well worth it.

Legal experts tagged in
this review

A representative from Pepperells Ltd responded to this review

We would like to thank you for your review and are pleased to hear that you received good advice about your neighbour dispute. We would like to thankyou for choosing Pepperells and will be happy to assist you in the future should you need us to do so.

0
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Michaela Page

Consumer

Michaela

In January this year I purchased a car from a dealership. The car did not meet satisfactory standards and the dealership was refusing me my consumer rights under the 30 day right to return. I contacted Pepperells and was quickly given an appointment with Leah Kelly (Associate Solicitor). Leah was amazing, she listened carefully, and understood my situation. Leah issued a Letter Before Action to the dealership, unfortunately, they didn't respond. However, Leah and her colleague Selin (Trainee Solicitor) did not give up and managed to arrange a meeting with the dealership to rectify the situation. The meeting was a success and I now have a new car I am happy with. I would highly recommend Pepperells Solicitors. Both Leah and Selin provided great service. I am extremely grateful for their assistance.

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this review

A representative from Pepperells Ltd responded to this review

Thank you for sharing your feedback Michaela. I will pass your comments into Leah and the team.

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Gemma Skipworth

Gemma

Do not use this firm , let me down and lied so many times , felt like I was doing there job for them . Very unprofessional and not very nice to clients I had to get the legal ombudsman involved

A representative from Pepperells Ltd responded to this review

I am sorry to hear you have not been happy with your service. Please do contact our Client service department if you would like to discuss this further.

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chris ducker

Wills, Trusts & Probate

chris

Lucy was very efficient, professional and took the time to address and explain anything we were unsure of. Highly recommend.

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this review

A representative from Pepperells Ltd responded to this review

Thank you for sharing your feedback and its great to hear you would recomend us to others.

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