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Pepperells Ltd

4.8 | 115 Reviews 115 Reviews | Will Validity
3,629 Total Company Reviews info icon Will Validity | info icon 3,629 Total Company Reviews Will Validity | info icon 3,629 Total Company Reviews

100 Alfred Gelder Street, Hull, North Humberside, HU1 2AE

Accepting new clients

100 Alfred Gelder Street, Hull, North Humberside, HU1 2AE

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 636188

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Pepperells Ltd |

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Pepperells Ltd Review Scores & Client Satisfaction Overview

4.8
Excellent
95%+
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.8/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Pepperells Ltd are accredited by

Children Law accreditation awarded to Pepperells Ltd
Family Law Advanced accreditation awarded to Pepperells Ltd
Criminal Litigation accreditation awarded to Pepperells Ltd

Description

Pepperells Solicitors are a dynamic and growing law firm. If you need a modern approachable law firm, then Pepperells are the right choice for you. We deliver the highest standards of service to our clients with a personal touch. The legal sector is constantly changing, and our team of lawyers have the skills, experience and judgement to deliver the outcomes that our clients require in a speedy and cost-effective manner. We offer a wide range of services and can deal with most types of legal work both for the individual and also for complex business requirements.

Rankings by area of expertise

The rankings below show the areas of expertise that Pepperells Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Pepperells Ltd Review Scores & Client Satisfaction Overview

4.8
Excellent
95%
Value for
Money
12% above
national average
95%+
Success
Rate
16% above
national average
95%+
Would
Recommend
16% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.7/5

Accreditations

Pepperells Ltd are accredited by

Children Law accreditation awarded to Pepperells Ltd
Family Law Advanced accreditation awarded to Pepperells Ltd
Criminal Litigation accreditation awarded to Pepperells Ltd

Description

Pepperells Solicitors are a dynamic and growing law firm. If you need a modern approachable law firm, then Pepperells are the right choice for you. We deliver the highest standards of service to our clients with a personal touch. The legal sector is constantly changing, and our team of lawyers have the skills, experience and judgement to deliver the outcomes that our clients require in a speedy and cost-effective manner. We offer a wide range of services and can deal with most types of legal work both for the individual and also for complex business requirements.

Rankings by area of expertise

The rankings below show the areas of expertise that Pepperells Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Pinned Reviews

Profile image of Anonymous

Anonymous

Verified
Commercial Property

Purchase of commercial property

"Extremely impressed with the service provided at every stage of the process. Communication was clear and timely, and we were always kept updated on progress. We would not hesitate to recommend Jessica to anyone looking for reliable and supportive legal services."

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Leah Bulmer

Verified

Amazing

"I was supported and give advice in a way I thought nobody would help me with I was support how i should’ve been , I’d like to say Emily did a good job and was very very helpful in all matters "

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Meet the team of Pepperells Ltd

Contact & Locations - Pepperells Ltd

Opening hours

Monday 07:00–17:30 (Open)
Tuesday 07:00–17:30
Wednesday 07:00–17:30
Thursday 07:00–17:30
Friday 07:00–17:30
Saturday 09:00–13:00
Sunday (Closed)

100 Alfred Gelder Street, Hull, North Humberside, HU1 2AE

Reviews

4.8 /5 115 Reviews
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Clients say

What clients say about Pepperells Ltd

Clients praise the firm for strong conveyancing, wills, probate, employment and litigation expertise, with efficient, knowledgeable advice and reliable outcomes. Specialisms highlighted include property transactions (including auctions), dispute resolution and sensitive family or court matters. Valued soft skills are clear, prompt communication, empathy, patience and professionalism; clients frequently note approachability, calmness under pressure, proactivity and thoroughness. Many reports emphasise responsive, supportive service that reduces stress, with fair pricing and practical, plain‑English explanations throughout.

Excellent communication
Very professional
Friendly staff
Efficient service
Quick responses
Knowledgeable solicitors
Supportive guidance
Clear explanations
Helpful approach
Stress‑free process

ReviewSolicitors Review List

Profile image of Denise Roberts and Stephen Roberts

Denise Roberts and Stephen Roberts

Verified
Wills, Trusts & Probate

Mirror Wills

You could not have been looked after with more care and respect. Time was taken to explain everything and the girls on the phone went out of their way to help us too.

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A representative from Pepperells Ltd responded to this review

Thankyou for your review. We value your feedback and will ensure your comments are passed onto Patrick and the team.

0
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Neil McChesney

Verified
Wills, Trusts & Probate

Making our will

Made the whole process of making a will a lot easier.

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this review

A representative from Pepperells Ltd responded to this review

Thankyou for your review. Its great to hear that Erica made the will writing process easy for you. We will be happy to assist you in the future should you need us to do so and would like to thank you for choosing Pepperells.

0
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Ghislaine and Richard

Verified
Wills, Trusts & Probate

Efficient, knowledgeable and friendly

Simple enough revision of existing wills with important new inclusions. On time and clear advice.

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this review

A representative from Pepperells Ltd responded to this review

Thankyou for your review. We would also like to thankyou for choosing Pepperells and we will be happy to assist you in the future should you need us to do so.

0
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Stephen Barwick

Verified
Wills, Trusts & Probate

Joint names to deeds

First class service provided by Kate explaining about the process and procedures involved Professional from start to finish

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A representative from Pepperells Ltd responded to this review

Thankyou for your review. Its great to hear about the first class service you received from Kate. We would like to thank you for choosing Pepperells and will be happy to assist you in thr futire should you need us to do so.

0
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Zena Sanders

Verified
Wills, Trusts & Probate

Twin wills

It was an absolute delight to be served by Lucy, wonderful proffesional approach for myself and my husband. Many thanks, Zena

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A representative from Pepperells Ltd responded to this review

Thankyou for your review. Its great to hear hat Lucy was professional and you were happy with the service from her. We would like to thank you for choosing Pepperells and will be happy to assist you in the future should you need us to do so.

0
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Other Reviews

Profile image of Anonymous

Anonymous

Wills, Trusts and Probate

Clear and concise information given at the outset and throughout the process. Very pleased with the service provided.

0
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Anonymous

Wills, Trusts and Probate

Great advice given around making my will and Luke kept me informed as to timescales etc. The whole process was very efficient.

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0
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Anonymous

Wills, Trusts and Probate

completely satisfied with the services and Luke interpretation skills. However it is sad that in this day and age, wills are written in a legalise jargon that the intelligent layperson cannot fully comprehend and therefore you have to interrogate the solicitor for clarity. Luke explained this very well.

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0
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Hazel Mayer

Residential Conveyancing

The process of selling a house is complex with a number of professionals involved. I feel that when this became stressful Lisa was available to answer my questions and guide me through in addition to the estate agents. I felt in very safe legal hands.

0
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Anonymous

Wills, Trusts and Probate

Very friendly, very caring and efficient

0
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Reviews

4.8 /5 3629 Reviews
Filter your results
Star rating
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Rating

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Clients say

What clients say about Pepperells Ltd

Clients praise the firm for strong conveyancing, wills, probate, employment and litigation expertise, with efficient, knowledgeable advice and reliable outcomes. Specialisms highlighted include property transactions (including auctions), dispute resolution and sensitive family or court matters. Valued soft skills are clear, prompt communication, empathy, patience and professionalism; clients frequently note approachability, calmness under pressure, proactivity and thoroughness. Many reports emphasise responsive, supportive service that reduces stress, with fair pricing and practical, plain‑English explanations throughout.

Excellent communication
Very professional
Friendly staff
Efficient service
Quick responses
Knowledgeable solicitors
Supportive guidance
Clear explanations
Helpful approach
Stress‑free process

ReviewSolicitors Review List

Profile image of anonymous

anonymous

Buying and selling.

Very efficient all the way to completion.

0
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Profile image of Anonymous

Anonymous

Verified
Commercial Property

Fantastic service

Our sales was days away from collapsing due to the previous solicitor i was using was closed down by the SRA, I contacted Michael at Pepperells and he immediately helped and took time to see my sales through really quickly. Massive thank you to him and his team.

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0
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John Napier

Verified

Will written.

Lucy was polite, friendly and professional.

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Claire Welsh

Verified

Purchase of house

Wasn’t happy, with the lack of communication. Typo errors, which were very unprofessional. Took too long for a completion date, felt I was chasing them for updates.

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0
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Lindsey Brown

Verified

Second house sale

This is the second time using Parminder for conveyancing and I wouldn’t go anywhere else. Excellent from start to finish

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Other Reviews

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Clare Steele-King

Housing & Property

Clare

Efficient solicitors with excellent communication. I have used them on two occasions and will definitely use them again in future. The whole team are kind, considerate and very professional. Huge thanks everyone at Pepperells, particularly (most recently) Malcolm, Cheryl, Amy, Parminder, Suzie, Laura and Stacey.

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this review

A representative from Pepperells Ltd responded to this review

Thank you for sharing your feedback Clare and using our services again. I will pass this onto the team.

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Melinda Priestley

Housing & Property

Melinda

I received some good advice regarding a dispute with my neighbours. You have to pay for your appointment upfront but it was well worth it.

Legal experts tagged in
this review

A representative from Pepperells Ltd responded to this review

We would like to thank you for your review and are pleased to hear that you received good advice about your neighbour dispute. We would like to thankyou for choosing Pepperells and will be happy to assist you in the future should you need us to do so.

0
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Michaela Page

Consumer

Michaela

In January this year I purchased a car from a dealership. The car did not meet satisfactory standards and the dealership was refusing me my consumer rights under the 30 day right to return. I contacted Pepperells and was quickly given an appointment with Leah Kelly (Associate Solicitor). Leah was amazing, she listened carefully, and understood my situation. Leah issued a Letter Before Action to the dealership, unfortunately, they didn't respond. However, Leah and her colleague Selin (Trainee Solicitor) did not give up and managed to arrange a meeting with the dealership to rectify the situation. The meeting was a success and I now have a new car I am happy with. I would highly recommend Pepperells Solicitors. Both Leah and Selin provided great service. I am extremely grateful for their assistance.

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A representative from Pepperells Ltd responded to this review

Thank you for sharing your feedback Michaela. I will pass your comments into Leah and the team.

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Gemma Skipworth

Gemma

Do not use this firm , let me down and lied so many times , felt like I was doing there job for them . Very unprofessional and not very nice to clients I had to get the legal ombudsman involved

A representative from Pepperells Ltd responded to this review

I am sorry to hear you have not been happy with your service. Please do contact our Client service department if you would like to discuss this further.

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chris ducker

Wills, Trusts & Probate

chris

Lucy was very efficient, professional and took the time to address and explain anything we were unsure of. Highly recommend.

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this review

A representative from Pepperells Ltd responded to this review

Thank you for sharing your feedback and its great to hear you would recomend us to others.

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