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How Howells Solicitors Compares

Value for money

This firm - 96%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Howells Solicitors on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Howells Solicitors. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 3%
Overpriced 2%
About Right 93%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 99%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Howells Solicitors and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Howells Solicitors performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 99%
No 1%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 99%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Howells Solicitors and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Howells Solicitors compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 99%
No 1%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Howells Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.9/5

Reviews summary

  • Excellent

    1165
  • Very Good

    45
  • Average

    3
  • Poor

    1
  • Awful

    13

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Natasha

Matter Type:

Child Access

Natasha

July 01, 2025

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Amazing solctior

Laura is such an amazing solctior took my case on after I'd been in courts for almost 4 years, she saw it through to end and did a lot off hard work and worked with me for almost 3 years. Laura is a very honest solctior and I always go with her advice. I have autsim and Laura was very considrate with this and took her time to explain things to me and step by step with proceedings. Laura was good at keeping me calm when I would panic with anxiety and I'm so greatful for her hard work in dealing with such a complex case.
Even now the case has been closed and I've got a extended non mol Laura still offers me advice and support on any panic/questions around my court order and any breaches.

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Kris Laight

Verified review

This review has been left by a verified client who used Howells Solicitors.

Matter Type:

Defective Medical Device Claims

Kris Laight

June 30, 2025

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Medical negligence claim

I got recommended through a friend and Helen who dealt with us was brilliant . She was so understanding through a difficult time . Clear and precise with her communication and knowledgeable with information provided .
Helen took the stress out of a very difficult time for the family and I would highly recommend

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David hughes

Verified review

This review has been left by a verified client who used Howells Solicitors.

Matter Type:

Adoption, Surrogacy, Care and Special Guardianship

David hughes

June 30, 2025

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Imogen Hughes while court case

Laura has been a delight to work with very helpful and straight forward she’s very hard working she is a big asset to your company I wish all the best for future David Hughes

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Dal Nicholson

Verified review

This review has been left by a verified client who used Howells Solicitors.

Matter Type:

Medical Negligence

Dal Nicholson

June 30, 2025

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Very Helpful and Understanding

Helen is more than helpful and understanding, and tried her best to sort things out. Good contact and updated me through the time I was dealing with her.
Would recommend Helen to anyone and you’ll definitely be pointed in the right direction

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Anonymous

Verified review

This review has been left by a verified client who used Howells Solicitors.

Matter Type:

Wills

Anonymous

June 30, 2025

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Collected on:

New Will

Free Will month

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Anonymous

Verified review

This review has been left by a verified client who used Howells Solicitors.

Matter Type:

Accident At Work

Anonymous

June 30, 2025

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Personal Injury Claim

Great service

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Anonymous

Verified review

This review has been left by a verified client who used Howells Solicitors.

Matter Type:

Fraud

Anonymous

June 30, 2025

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Excelent

Katheryn was exceptional. She was a good listener, very approachable, top quality support. Very grateful for her support.

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Julie

Verified review

This review has been left by a verified client who used Howells Solicitors.

Matter Type:

Residential Conveyancing

Julie

June 30, 2025

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Amazing service

Francesca was amazing she always replied to emails straight away. Made the process of selling our house easy. Very highly recommended

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David

Verified review

This review has been left by a verified client who used Howells Solicitors.

Matter Type:

Children

David

June 25, 2025

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Excellent 👌

I can’t recommend Howells Solicitors highly enough. They supported me through a family matter with outstanding professionalism and care from start to finish. I was kept fully informed at every stage, and their communication was clear, timely, and reassuring throughout the process.

The atmosphere in their office was welcoming and relaxed—reception staff were warm and friendly, even offering coffee during visits, which made a stressful time feel just a bit easier.

When it came to court, I had excellent representation. Despite the hearing taking place in Bishop Auckland, I was able to attend via video link, and Howells arranged for a local barrister to represent me, which made things so much more manageable.

If you’re looking for a solicitor who truly goes above and beyond, treats you with respect, and delivers high-quality legal support, I wholeheartedly recommend Howells.

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Susan Walker

Verified review

This review has been left by a verified client who used Howells Solicitors.

Matter Type:

Wills

Susan Walker

June 24, 2025

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Collected on:

Making a new Will

I am very satisfied with the service provided by Howells. Melodie explained in detail everything I needed to know.

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Reviews collected from

JJ

Matter Type:

Wills

JJ

September 10, 2024

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Collected on:

A client

Sorted our Wills with Melodie at the sheffield branch. Excellent service, so glad to have everything sorted in writing and shared with the family

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DAVIDH

DAVIDH

September 09, 2024

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DAVIDH

Very helpful and friendly staff.

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Steven

Steven

June 29, 2024

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Steven

Tried to see someone on short notice but was only told an appointment for a week's time was available. My situation was resolved by this time so I cancelled. The receptionist is very kind and helpful and has a friendly and very attractive face for greeting people upon arrival.

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Bukhare

Bukhare

May 05, 2024

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Collected on:

Bukhare

🤙🤙🤙😍

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Harry

Matter Type:

Assault

Harry

February 01, 2024

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Harry

Was reccomended to use howells by a close friend and they did not disapoint, specifically mr chris wong very knowledgeable and knows his way around a court room.

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Howells Solicitors are accredited by

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About this branch

Description

Howells Solicitors has more than 40 years’ experience of providing high quality legal advice. We have expert solicitors in key areas of personal law from family and matrimonial to personal injury, wills, probate and clinical negligence as well as residential conveyancing, and taxi licensing. We also have a highly experienced criminal defence department to give advice and representation in all areas including arrest and court appearances. Howells is committed to offering expert legal advice to every individual who seeks it, to improving access to justice and our clients’ experience of the law, and to deliver a customer-focused, value-based service at all times. We are different at Howells. You are at the heart of what we do, which is why we pride ourselves on being friendly and approachable and making sure that you always get personal attention and a top quality service, whether you are a private paying client or are receiving publicly funded legal aid. The vast range of services we offer means that we can help you in all key stages of life, as well as the times that you hadn’t planned for.

Practice areas

Property & Conveyancing Wills, Trusts and Probate Family Law Divorce and Separation Medical Negligence Accident and Personal Injury Care Proceedings Inheritance Tax Planning and Trusts Lasting Powers of Attorney Actions against the Police Human Rights Inquests Criminal Defence

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Actions against the police
    • Excessive force or assault
  • Clinical Negligence
    • Accident and Emergency Claims
    • Birth Defect and Wrongful Birth Claims
    • Birth Injury To Mother Claims
    • Blood Transfusion Claims
    • Bowel Cancer Misdiagnosis Claims
    • Breast Cancer Misdiagnosis Claims
    • Breast Surgery Compensation Claims
    • C. Difficile Claims
    • Cancer Misdiagnosis Claims
    • Cerebral Palsy Claims
    • Cervical Cancer Misdiagnosis Claims
    • Clinical Negligence
    • Cosmetic Surgery Claims
    • Dental Negligence
    • Dental Negligence Claims
    • Dermal Filler Compensation Claims
    • Diabetes Claims
    • Erb’s Palsy Compensation Claims
    • Eye Surgery Claims
    • Nerve Damage Claims
    • Pancreatic Cancer Misdiagnosis Claims
  • Consumer
    • Consumer Disputes
  • Crime/ Criminal Defence
    • Assault
    • Business Crime
    • Criminal Damage
    • Criminal defence - All
    • Domestic violence
    • Harassment
    • Juvenile
    • Legal aid
    • Murder and Manslaughter
  • Driving offences
    • Appeal driving conviction
    • Careless driving
    • Convicted in absence
    • Dangerous driving
    • Dangerous vehicle conditions
    • Death By Careless Driving
    • Death by dangerous driving
    • Discretionary disqualification
    • Disqualification removal
    • Drink driving
    • Driving Whilst Unfit
    • Driving Without Due Care
    • Driving whilst disqualified
    • Driving without a licence
    • Driving without insurance
    • Drunk in charge
    • Early return of driving licence
    • Exceptional Hardship
    • Failing to notify DVLA
    • Goods vehicles - operators licence
  • Family Law
    • Asset protection and tax mitigation
    • Change of name
    • Child Abduction
    • Child Access
    • Child Arrangements Following Divorce
    • Child Custody
    • Child Law
    • Child Relocation After Divorce
    • Child contact
    • Children
    • Children Act proceedings
    • Civil Partnership Dissolution
    • Civil partnerships
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Collaborative Law
    • Divorce
    • Divorce Mediation
    • Domestic Violence
    • Elderly care
    • Financial Matters
    • Grandparents' Rights
  • Housing & Property
    • Anti-social Behaviour
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Housing disputes
    • Injunctions
    • Investment and buy to let properties
    • Landlord and Tenant
    • Leasehold properties
    • New home purchases and sales
    • Property Disputes
    • Renting and Tenancy Agreements
    • Residential Conveyancing
    • Tenant Eviction
  • Human rights
    • Human rights
    • Judicial review
  • Personal Injury
    • Accident At Work
    • Accidents In Public Places
    • Car Accident
    • Car Passenger
    • Cycling Accident
    • Head and Brain Injury
  • Wills, Trusts & Probate
    • Disputed Probate
    • Disputed Trusts
    • Disputed Wills