Dispute Resolution
|
2,977 Total Company Reviews
Dispute Resolution
|
2,977 Total Company Reviews
Hays House, 25 Albion Street, Stoke-on-trent, ST1 1QF
Not accepting new clients via ReviewSolicitors
Hays House, 25 Albion Street, Stoke-on-trent, ST1 1QF
Regulated by:
The Solicitors Regulation Authority
Regulator ID: 8012462
See availability
Expertise
Costs
In your own words, tell us what you need help with and we’ll show you how this law firm may be able to assist, based on their experience and client feedback.
Talbots Law Ltd only have 2977 reviews listed.
More Top-Rated and highly recommended law firms:
You may want to discover a firm with an established and proven reputation on ReviewSolicitors
Talbots Law Ltd are accredited by
We’re Talbots Law, a firm of solicitors with 19 offices nationally. We offer you all the usual legal services, like wills, employment advice, divorce, business services and help moving home, but where we're different is the way we offer them.
The rankings below show the areas of expertise that Talbots Law Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Talbots Law Ltd are accredited by
We’re Talbots Law, a firm of solicitors with 19 offices nationally. We offer you all the usual legal services, like wills, employment advice, divorce, business services and help moving home, but where we're different is the way we offer them.
The rankings below show the areas of expertise that Talbots Law Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Hays House, 25 Albion Street, Stoke-on-trent, ST1 1QF
What clients say about Talbots Law Ltd
Client reviews suggest strong expertise in conveyancing, wills, family law and immigration, with many praising smooth house purchases, visa applications and clear legal guidance. Positive soft skills repeatedly mentioned include professionalism, attentiveness, patience, empathy and prompt, reassuring communication. However, several clients reported serious frustrations: repeated delays, unanswered calls and emails, poor case management, errors in documents and funding advice, lack of proactive updates, and weak complaint handling. A few reviews also highlighted concerns about competence and confidentiality, with some describing the service as uncaring or negligent.
This review was submitted by a verified client of Talbots Law Ltd.
Talbots Law Hanley - Won my case - was kept fully aware
Solicitors tagged in
this review
Thank you so much for your wonderful review.
This review was submitted by a verified client of Talbots Law Ltd.
Talbots team Shannan and co were super responsive, gave excellent advise to supporting my property legal claim and guidance on the right course of action
Legal experts tagged in
this review
Dear David, Thank you for your feedback. We're pleased to hear that Shannan and our team were responsive and provided clear advice and guidance in supporting your property claim.
This review was submitted by a verified client of Talbots Law Ltd.
James was very courteous and pleasant to deal with. He gave us a comprehensive response detailing all the options available to us to try and resolve the situation.
Legal experts tagged in
this review
Dear Penny, Thank you for your feedback. We’re pleased to hear that James was courteous and pleasant to deal with, and that he provided a comprehensive explanation of the options available to help resolve your situation.
This review was submitted by a verified client of Talbots Law Ltd.
Talbots was recommended to me and I went on to contact Sean. From the beginning, Sean understood what the issues were and explained very clearly the options that were available to me. Although there were some challenges, Sean advised on these clearly and patiently leading to a successful conclusion. Sean always made himself available. I would have no hesitation in recommending Sean and look forward to working with him again.
Legal experts tagged in
this review
Thank you for your feedback. We’re delighted to hear that Sean was able to clearly explain your options from the outset and support you patiently through the challenges that arose, leading to a successful conclusion. It’s great to know he was always available when needed, and we truly appreciate your recommendation.
This review was submitted by a verified client of Talbots Law Ltd.
Very positive experience with James throughout the challenging situation we have faced
Solicitors tagged in
this review
Thank you very much for your kind review, Terry. We’re pleased to hear that James was able to provide support and guidance throughout such a challenging situation. Your feedback is greatly appreciated.
What clients say about Talbots Law Ltd
Client reviews suggest strong expertise in conveyancing, wills, family law and immigration, with many praising smooth house purchases, visa applications and clear legal guidance. Positive soft skills repeatedly mentioned include professionalism, attentiveness, patience, empathy and prompt, reassuring communication. However, several clients reported serious frustrations: repeated delays, unanswered calls and emails, poor case management, errors in documents and funding advice, lack of proactive updates, and weak complaint handling. A few reviews also highlighted concerns about competence and confidentiality, with some describing the service as uncaring or negligent.
Having tried for years to get land registered to us we were contacted by Nick Playford who had taken this on, now, a few months later he has succeeded to get the registrations done and dusted.
Solicitors tagged in
this review
Thank you for taking time to leave a review. We appreciate the positive comments and will share this with the relevant teams so that their hard work can be recognised. Thank you for using Talbots Law.
Just don’t. Read the other negative reviews they are totally accurate.
Thank you for taking time to leave a review. We appreciate your comments and will take these on board to further enhance our service. Thank you for using Talbots Law
.What has disappointed us most about Talbots Law is not the lack of email responses, but the serious negligence of their solicitor in disclosing a client’s confidential information to us, and the complete lack of action from management after we reported it. We first instructed a solicitor at Talbots Law on 20 June to act for us in our house purchase. By 12 August, we still had not reached Exchange and were ultimately forced to change solicitors. A major reason for this was the solicitor’s serious negligence and lack of responsibility. We repeatedly reminded our solicitor that we would be leaving the UK for a holiday at the end of July and asked for confirmation before we left as to whether our signed original documents had been received. We received no response. Even while the solicitor was on holiday, the team failed to take any action or respond to our emails. However, this was not the most serious issue. The solicitor mistakenly mixed up our file with another client’s and sent us that client’s confidential emails and information. We were extremely shocked by this and immediately raised a complaint with the solicitor’s manager. Despite sending two emails, we have received no response from the manager whatsoever. We then escalated the matter to Talbots Law’s Complaints Department and requested that our solicitor be replaced. Instead, the Complaints Department refused to change our solicitor on the grounds that the relationship had broken down, and offered us a refund solution so that we could find another solicitor and bring the complaint to an end as quickly as possible. The most ironic part is that the client whose confidential information was disclosed to us was also ultimately unhappy with the solicitor’s service and requested a refund. I have lived in the UK for more than ten years and fully understand that property transactions can be slow. However, I have never experienced such a poor level of service from a law firm. I will continue to report this matter to the relevant third parties regarding the solicitor’s negligence in disclosing confidential client information and the failure of Talbots Law’s management to take appropriate action. If you still want to take your chances, you are welcome to choose them.
Thank you for bringing your feedback to our attention. We take any allegations involving service delays, management responsiveness, and—above all—data privacy and confidentiality with the utmost seriousness. While client confidentiality rules prevent us from discussing the specific details of any client file publicly, we want to address your concerns directly: Data Protection & Confidentiality: We hold data protection to the highest standard. Any potential breach of client confidentiality is a matter of critical concern. We have rigorous internal procedures for investigating potential data incidents, and where appropriate, reporting them to the Information Commissioner’s Office (ICO) and the Solicitors Regulation Authority (SRA). Communication & Delay: We apologize that your experience fell short of the clear communication and swift transaction timeline you expected, particularly regarding the receipt of your original documents prior to your travel. Management & Escalation: We regret that you felt your concerns were not addressed with the urgency they deserved. Our formal complaints procedure is designed to offer fair resolutions when a client relationship founders, including facilitating a smooth transition to alternative representation where appropriate. We note your intention to report these matters to external regulatory bodies. We fully respect your right to do so and will cooperate completely with any formal inquiries to ensure complete transparency.
Nisha Leel is a knowledgeable, skilled and attentive immigration solicitor. She answers all questions clearly and thoughtfully, completes the paperwork in a timely manner, and handles each case with respect. If you need a highly trained solicitor to represent you well and earn successful results, she is the one for you.
Solicitors tagged in
this review
Thank you for taking time to leave a review. We appreciate the positive comments and will share this with the relevant teams so that their hard work can be recognised. Thank you for using Talbots Law.
Nisha helped us to achieve a spouse visa and was incredibly professional, helpful, and provided full clarity at every step of the way. She always made certain to reassure us throughout the process and share her knowledge and expertise to make everything feel more manageable. We would highly recommend her to others and are sincerely grateful for her services and guidance throughout the last year.
Solicitors tagged in
this review
Find the best legal expertise in the field, tailored to your needs. Assess availability, delve into specialist knowledge, and make informed decisions with transparency of cost.
Law firms are ranked based on past client experience. They can be evaluated by value, quality, and ethical standards, helping you find the firm you need.
