Irwin Mitchell Llp logo

Irwin Mitchell Llp

2.9 | 29 Reviews 29 Reviews | Personal Injury
13,352 Total Company Reviews info icon Personal Injury | info icon 13,352 Total Company Reviews Personal Injury | info icon 13,352 Total Company Reviews

The Colmore Building, 9th Floor, 20 Colmore Circus, Birmingham, West Midlands, B4 6AH

Not accepting new clients via ReviewSolicitors

The Colmore Building, 9th Floor, 20 Colmore Circus, Birmingham, West Midlands, B4 6AH

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 570656

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Irwin Mitchell Llp Review Scores & Client Satisfaction Overview

2.9
Good
59%
Value for
Money
48%
Success
Rate
48%
Would
Recommend
Communication 3.0/5
Initial Impressions 3.8/5
Approachability 3.1/5
Documentation Accuracy 3.2/5
Legal Knowledge 3.3/5
Value for money 3.0/5

Accreditations

Irwin Mitchell Llp are accredited by

Criminal Litigation accreditation awarded to Irwin Mitchell Llp
Mental Health accreditation awarded to Irwin Mitchell Llp
Clinical Negligence accreditation awarded to Irwin Mitchell Llp

Description

At Irwin Mitchell, we pride ourselves in understanding people. We understand that everybody's situation is different, be it business or personal.

Rankings by area of expertise

The rankings below show the areas of expertise that Irwin Mitchell Llp offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Irwin Mitchell Llp Review Scores & Client Satisfaction Overview

4.7
Excellent
93%
Value for
Money
10% above
national average
93%
Success
Rate
11% above
national average
93%
Would
Recommend
12% above
national average
Communication 4.7/5
Initial Impressions 4.7/5
Approachability 4.7/5
Documentation Accuracy 4.7/5
Legal Knowledge 4.7/5
Value for money 4.7/5

Accreditations

Irwin Mitchell Llp are accredited by

Criminal Litigation accreditation awarded to Irwin Mitchell Llp
Mental Health accreditation awarded to Irwin Mitchell Llp
Clinical Negligence accreditation awarded to Irwin Mitchell Llp

Description

At Irwin Mitchell, we pride ourselves in understanding people. We understand that everybody's situation is different, be it business or personal.

Rankings by area of expertise

The rankings below show the areas of expertise that Irwin Mitchell Llp offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Housing & Property 1 / 8
Insurance Law 1 / 26
Fraud Law 1 / 14
Land Law 1 / 16
Personal Injury 1 / 23
Family Law 1 / 27
Immigration Law 1 / 21
Employment 1 / 47
Professional Negligence 1 / 28
Litigation 1 / 19
Clinical Negligence 1 / 28
Dispute Resolution 1 / 27
Private Client Law 1 / 10
Company & Commercial 1 / 52
Intellectual Property Law 1 / 25
Wills, Trusts & Probate 1 / 25
Commercial and Business Law 1 / 28
Consumer 1 / 46
Contract Law 1 / 31
Crime/ Criminal Defence 1 / 14
International Business Law 1 / 20
Commercial Property 1 / 29
Construction 1 / 40
Corporate Law 1 / 23
Court of Protection and Deputyship 1 / 6
Elder Law 1 / 13
IT & Intellectual Property 1 / 23
Child Law 1 / 13
Cosmetic Surgery Law 1 / 6
Debt and Tax Law 1 / 18
Enforcement Law 1 / 18
Immigration 1 / 12
Inheritance Law 1 / 6
Money & Tax 1 / 22
Nuisance Law 1 / 6
Pensions Law 1 / 26
Welfare & Benefits 1 / 14
Actions against the police 1 / 8
Administrative Law 1 / 16
Advertising and Marketing Law 1 / 10
Agriculture 1 / 7
Appeals Law 1 / 17
Aviation Law 1 / 102
Banking 1 / 27
Bribery and Corruption Law 1 / 30
Care Law 1 / 6
Charities 1 / 18
Compliance Law 1 / 26
Copyright Law 1 / 23
Criminal Law 1 / 16
Customs Law 1 / 15
Cybersecurity and Data Protection Law 1 / 41
Defamation Law 1 / 8
Dental Law 1 / 4
Disability Law 1 / 16
Discrimination Law 1 / 32
Driving offences 1 / 3
Education 1 / 7
Energy & Transport 1 / 55
Environmental Law 1 / 33
Equality Law 1 / 15
Equity Law 1 / 12
Financial Crime Law 1 / 15
Gambling Law 1 / 13
Government Investigations 1 / 21
Human rights 1 / 50
Information Law 1 / 32
Injunctions Law 1 / 16
International Law 1 / 10
Jurisdiction Law 1 / 4
LGBT Law 1 / 7
Licensing Law 1 / 25
Medical Law 1 / 13
Mergers and Acquisitions Law 1 / 20
Notary 1 / 41
Planning Law 1 / 13
Privacy Law 1 / 26
Private International Law 1 / 5
Regulations 1 / 40
Local 1 / 92
Housing & Property 597 / 4,771
Insurance Law 63 / 659
Fraud Law 45 / 514
Land Law 149 / 1,322
Personal Injury 130 / 2,649
Family Law 418 / 4,224
Immigration Law 81 / 1,155
Employment 197 / 3,621
Professional Negligence 73 / 1,298
Litigation 123 / 889
Clinical Negligence 45 / 1,246
Dispute Resolution 133 / 1,802
Private Client Law 63 / 303
Company & Commercial 95 / 4,182
Intellectual Property Law 65 / 624
Wills, Trusts & Probate 394 / 3,762
Commercial and Business Law 63 / 355
Consumer 122 / 4,414
Contract Law 130 / 1,426
Crime/ Criminal Defence 137 / 2,140
International Business Law 11 / 211
Commercial Property 238 / 3,666
Construction 29 / 854
Corporate Law 104 / 843
Court of Protection and Deputyship 105 / 577
Elder Law 66 / 317
IT & Intellectual Property 57 / 1,114
Child Law 198 / 1,640
Cosmetic Surgery Law 25 / 149
Debt and Tax Law 93 / 787
Enforcement Law 61 / 576
Immigration 119 / 2,283
Inheritance Law 105 / 679
Money & Tax 94 / 1,951
Nuisance Law 32 / 235
Pensions Law 56 / 488
Welfare & Benefits 61 / 1,049
Actions against the police 17 / 183
Administrative Law 22 / 212
Advertising and Marketing Law 8 / 80
Agriculture 96 / 819
Appeals Law 63 / 848
Aviation Law 7 / 142
Banking 38 / 1,032
Bribery and Corruption Law 38 / 411
Care Law 80 / 531
Charities 41 / 767
Compliance Law 41 / 462
Copyright Law 45 / 522
Criminal Law 95 / 1,007
Customs Law 10 / 121
Cybersecurity and Data Protection Law 68 / 893
Defamation Law 36 / 265
Dental Law 14 / 56
Disability Law 70 / 601
Discrimination Law 55 / 499
Driving offences 169 / 626
Education 29 / 422
Energy & Transport 18 / 511
Environmental Law 34 / 393
Equality Law 104 / 1,097
Equity Law 87 / 569
Financial Crime Law 44 / 460
Gambling Law 6 / 75
Government Investigations 34 / 415
Human rights 20 / 962
Information Law 22 / 339
Injunctions Law 97 / 931
International Law 35 / 375
Jurisdiction Law 14 / 166
LGBT Law 31 / 232
Licensing Law 48 / 500
Medical Law 20 / 189
Mergers and Acquisitions Law 54 / 433
Notary 51 / 849
Planning Law 70 / 583
Privacy Law 36 / 514
Private International Law 18 / 130
Regulations 62 / 2,409
National 160 / 11,165

Contact & Locations - Irwin Mitchell Llp

Opening hours

Monday 07:00–20:00
Tuesday 07:00–20:00
Wednesday 07:00–20:00
Thursday 07:00–20:00
Friday 07:00–20:00
Saturday (Closed)
Sunday (Closed)

The Colmore Building, 9th Floor, 20 Colmore Circus, Birmingham, West Midlands, B4 6AH

Reviews

2.9 /5 29 Reviews
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Rating

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Clients say

What clients say about Irwin Mitchell Llp

Clients praise the firm for strong specialisms in family law, medical negligence and complex claims, noting clear explanations of processes, fees and likely outcomes. Expertise, professionalism and efficiency are repeatedly highlighted. Valued soft skills include empathy, compassion, honesty, reassurance, clear communication and responsiveness, which make clients feel supported during difficult matters.

expertise
professionalism
honest approach
clear explanations
fee transparency
confidence and reassurance
supportive staff
empathy and compassion
knowledgeable
efficiency

ReviewSolicitors Review List

Profile image of me

me

Clinical Negligence

Easy, helpful experience

Extremely helpful and explained everything clearly and thoroughly. I cannot thank Faisal Ali enough for his support. I would 100% recommend him to anyone needing help with a medical negligence case.

0
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Bernadette

Irwin Mitchell great service

From our first meeting with Nicola Handley, she made us feel at ease. She talked us through the process step by step. She was professional, experienced and knowledgeable. She dealt with our case with empathy and compassion. I would fully recommend Irwin Mitchell.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Heather

Heather

Clinical Negligence

Medical negligence claim.

My experience with Irwin Mitcelle Solicitors has been outstanding. Lindsay Tomlinson has supported and guided us through the whole proceedings along with Kayleigh Hunter in what was a very complex claim. Her knowledge,professinalism,efficiency and genuin care has been incredable and we are so grateful to her and her team of experts . I would not hesitate to go to them in the future if the need ever arose.

0
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laura

Very bad experience

I followed the instructions for 2 and a half years , always delays in communication, poor organization . I was given an estimate and I ended up paying more , despite my concerns and bad outcome of my hearing they did not recognize bad customer service and client satisfaction . They don't take seriously any of my complaints and they only care about money. I was not given support and the worst is they blamed me for giving bad evidence at the hearing , stressed out and frustration. I would not recommended to anyone

5
Collected on: ReviewSolicitor collection source logo
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kamila

Waste of money

I instructed Irwin Mitchell through my legal expenses insurer for a boundary dispute. My experience has been extremely poor: Delays: Despite clear advice from Counsel, they delayed for months in instructing a surveyor, stalling my case unnecessarily. Mismanagement of funds: Insurer-approved money for an expert report was diverted elsewhere without my consent. A second funding application was later made for the same work. Communication failures: Long periods of silence, then defensive emails denying any fault. Even after their own internal Stage 2 investigation (by Anthony Long) confirmed delays and misallocation, my case handlers continued to deny these facts and misled my insurer. Complaint handling: Although the complaint was upheld, the findings were ignored in practice, leaving me with no confidence in their candour or professionalism. I found their approach unprofessional, mis leading and detrimental to my case. Compensation offered (£400) was tokenistic given the wasted time, stress, and prejudice caused. I cannot recommend Irwin Mitchell for insurer-funded litigation. Their service has left me with more delays, more costs, and less trust than when I started.

6
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Reviews

4.7 /5 13352 Reviews
Filter your results
Star rating
Review Source

Rating

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Clients say

What clients say about Irwin Mitchell Llp

Clients praise the firm for strong specialisms in family law, medical negligence and complex claims, noting clear explanations of processes, fees and likely outcomes. Expertise, professionalism and efficiency are repeatedly highlighted. Valued soft skills include empathy, compassion, honesty, reassurance, clear communication and responsiveness, which make clients feel supported during difficult matters.

expertise
professionalism
honest approach
clear explanations
fee transparency
confidence and reassurance
supportive staff
empathy and compassion
knowledgeable
efficiency

ReviewSolicitors Review List

Profile image of Martin

Martin

A Professional and Reassuring First Experience with Irwin Mitchell

I was recommended Irwin Mitchell by a friend while in the early stages of my divorce, and I recently had my first meeting with Marie Kilgallan. I was very impressed by her expertise, professionalism, and honest approach when discussing the possible outcomes of my case. Marie explained everything clearly, including the fees involved and the work that would be carried out, which gave me confidence and reassurance during a difficult time. Overall, my experience so far has been very positive, and I would definitely consider using Irwin Mitchell moving forward.

0
Collected on: ReviewSolicitor collection source logo
Profile image of me

me

Clinical Negligence

Easy, helpful experience

Extremely helpful and explained everything clearly and thoroughly. I cannot thank Faisal Ali enough for his support. I would 100% recommend him to anyone needing help with a medical negligence case.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Bernadette

Bernadette

Irwin Mitchell great service

From our first meeting with Nicola Handley, she made us feel at ease. She talked us through the process step by step. She was professional, experienced and knowledgeable. She dealt with our case with empathy and compassion. I would fully recommend Irwin Mitchell.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Heather

Heather

Clinical Negligence

Medical negligence claim.

My experience with Irwin Mitcelle Solicitors has been outstanding. Lindsay Tomlinson has supported and guided us through the whole proceedings along with Kayleigh Hunter in what was a very complex claim. Her knowledge,professinalism,efficiency and genuin care has been incredable and we are so grateful to her and her team of experts . I would not hesitate to go to them in the future if the need ever arose.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Tim

Tim

Wills, Trusts & Probate

No response , been waiting 5 weeks to get a will released

Poor communication, impossible to speak to anyone who is dealing with the matter. Promise of call back within 3 working days never happens

4
Collected on: ReviewSolicitor collection source logo

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