This review is for a different branch.
MSB give a very strong impression they take on FAR too many clients to deal with efficiently, and then give half baked representation to the clients, delaying and delaying and delaying, and passing extra costs on to you, either that or they are too unprofessional, unskilled and disorganised to do their jobs properly. in my case these unnecessary delays cost me a LOT of money in paying unnecessary rent before a flat purchase. I was also mistreated, and my health suffered. I will be pursuing this with the Legal Ombudsman and the SRA. The S in MSB should stand for "sluggards" so get ready for one long agonising snails pace nightmare if you hire them, because it might happen to you too! They also tie their fees into finalising deals at the end to force payments when you want a partial or complete refund, like passing on your inheritance and taking their fee at the same time, or finishing a house purchase and simultaneously syphoning out their fee, meaning you pay up or glitch the sale. They have a special way of dealing with complaints - by ignoring them. I would give them minus 5 as a star rating if I could. It felt like they worked for the other side, not me. They always make sure the advice they are supposed to give you is given verbally not in writing. They are just plain cunning. It felt like they are traitors.
