Duncan Lewis Solicitors Ltd

I am extremely disappointed with the service I received from Duncan Lewis Solicitors during a criminal matter. At a critical stage of proceedings, I experienced a number of serious issues which ultimately led to a complete breakdown in trust and confidence. Draft representations provided by Eldemina (Duncan Lewis) contained clear errors and inaccuracies, including content that appeared unrelated to my case and gave the impression it had not been properly reviewed. Despite raising these concerns, representations were submitted without my approval. I also dealt with Antonia Attard and Marina Williamson during the course of proceedings. At the initial hearing, there was very limited time spent with me beforehand, which did not allow for proper preparation. At a later hearing, I was left in a position where there was little to no advocacy on my behalf, leaving me to attempt to address matters myself in court. This caused significant stress at a time where proper legal support was essential. Following a formal complaint, the firm acknowledged failings and offered compensation. While this has been accepted to bring the matter to a close, it does not reflect the seriousness of the issues experienced. To be clear, this review is not about dissatisfaction with an outcome, but about the standard of service, lack of preparation, and failure to properly represent a client at a crucial stage in criminal proceedings. Based on my experience, I would not recommend this firm.

I cannot recommend this solicitors enough. I literally owe my life to them, for the delivery of their service that is second to none! My solicitor Mr Berkcan Isik went about be and beyond to allay my fears and deliver an exceptional service that was the best outcome I could have hoped for! He was very professional and timely, and hugely reassuring. I highly recommend this solicitor to handle your case. I wish to offer my heartfelt thanks to Mr Berkcan Isik for helping me settle my case

I was working with Mozes Salvatore and Bahar Ata in this case. They were asked if they could liaise with a police force on my behalf regarding a questionable police investigation that resulted in No Further Action taken. Mozes said he was going to charge £6,000 for this work which was simply ridiculous. I then made representations and sent a form that Mozes requested but Bahar and Mozes both ignored my e-mails so I will be rating them a 1 star but would rate zero if I could.

I would like to share some feedback about how my case was handled by Duncan Lewis Solicitors and the support I received during the process. From the start, the way my case was managed in court gave me confidence that I was represented with attention. My lawyers made me feel supported and keep reassuring me during a very stressful time. I always felt that my concerns were taken seriously and that I was not facing the situation alone. Communication was reliable. My phone calls were returned rapidly, emails were clear and letters were always professional. That’s why I was able to stay calm and understand each step of the process. Quality of service was excellent. Whenever I had questions, someone was there to help. I felt Duncan Lewis Solicitors were knowledgeable and wanted to achieve the best result. The professionalism and legal expertise were superb. Everything was explained to me in a way that I could understand, and I always felt that I could trust the advice I was given. Finally, I would like to express my sincere gratitude to Manjinder Kaur Atwal for her support and kindness. Her help made a huge difference and I am really thankful for everything she did.

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Manjinder Atwal

I worked with Ashmira Kailash Moon at Duncan Lewis Solicitors. Throughout the case, she was incredibly attentive, even though we spoke different languages. She even arranged for an interpreter and we had multiple conference calls to better understand me and help with my case. We discussed in detail how to organize my documents and defense. She has a powerful writing style. Her explanations and ability to help you express yourself clearly are truly wonderful. She's a lawyer who knows exactly how to use words. She allows you to text her at any time of day, and if she's unavailable, she gets back to you as soon as possible to inform you about your request. She's absolutely a wonderful person. I'm sure all her team members are equally kind and understanding. Thank you so much for everything, both to Ashmira and all the other Duncan Lewis employees.

Hardeep handled my legal matter with care, consideration and professionalism. I very much appreciated the effort he put in to represent me!

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Hardeep Dhaliwal

I would strongly advise anyone considering Duncan Lewis Solicitors to think very carefully before instructing them. My experience was extremely concerning, particularly given the seriousness of the criminal matter I was facing. At a critical stage in proceedings, I was left without proper support, communication was poor, and key documents were submitted without my approval. Draft representations provided to me by Eldemina appeared to contain content that did not relate properly to my case and gave the clear impression of being reused or copied from another matter. Basic errors, including incorrect references and descriptions, were present — issues which should have been identified and corrected before anything was sent or relied upon. Despite raising these concerns, the matter was handled under time pressure and submitted without properly ensuring I was satisfied with the content. Most concerning of all was the position at court. I was left effectively unrepresented at a critical stage, with my solicitor contributing little to no advocacy, leaving me in the position of having to attempt to speak for myself in circumstances where I should have been professionally represented. This placed me under significant and unnecessary stress and has had a serious impact on my confidence in the legal process. Following a formal complaint, the firm acknowledged failings and offered compensation, which in itself speaks volumes. However, the level of service I received fell well below what should reasonably be expected, particularly in criminal proceedings where the consequences are serious. To be clear, this is not about dissatisfaction with an outcome — it is about the standard of service, lack of preparation, and failure to properly represent a client at a crucial time. Based on my experience, I would not recommend this firm.

I would strongly advise anyone considering Duncan Lewis Solicitors to think very carefully before instructing them. My experience was extremely concerning, particularly given the seriousness of the criminal matter I was facing. At a critical stage in proceedings, I was left without proper support, communication was poor, and key documents were submitted without my approval. Draft representations provided to me by Eldemina appeared to contain content that did not relate properly to my case and gave the clear impression of being reused or copied from another matter. Basic errors, including incorrect references and descriptions, were present — issues which should have been identified and corrected before anything was sent or relied upon. Despite raising these concerns, the matter was handled under time pressure and submitted without properly ensuring I was satisfied with the content. Most concerning of all was the position at court. I was left effectively unrepresented at a critical stage, with my solicitor contributing little to no advocacy, leaving me in the position of having to attempt to speak for myself in circumstances where I should have been professionally represented. This placed me under significant and unnecessary stress and has had a serious impact on my confidence in the legal process. Following a formal complaint, the firm acknowledged failings and offered compensation, which in itself speaks volumes. However, the level of service I received fell well below what should reasonably be expected, particularly in criminal proceedings where the consequences are serious. To be clear, this is not about dissatisfaction with an outcome — it is about the standard of service, lack of preparation, and failure to properly represent a client at a crucial time. Based on my experience, I would not recommend this firm.

I would strongly advise anyone considering Duncan Lewis Solicitors to think very carefully before instructing them. My experience was extremely concerning, particularly given the seriousness of the criminal matter I was facing. At a critical stage in proceedings, I was left without proper support, communication was poor, and key documents were submitted without my approval. Draft representations provided to me by Eldemina appeared to contain content that did not relate properly to my case and gave the clear impression of being reused or copied from another matter. Basic errors, including incorrect references and descriptions, were present — issues which should have been identified and corrected before anything was sent or relied upon. Despite raising these concerns, the matter was handled under time pressure and submitted without properly ensuring I was satisfied with the content. Most concerning of all was the position at court. I was left effectively unrepresented at a critical stage, with my solicitor contributing little to no advocacy, leaving me in the position of having to attempt to speak for myself in circumstances where I should have been professionally represented. This placed me under significant and unnecessary stress and has had a serious impact on my confidence in the legal process. Following a formal complaint, the firm acknowledged failings and offered compensation, which in itself speaks volumes. However, the level of service I received fell well below what should reasonably be expected, particularly in criminal proceedings where the consequences are serious. To be clear, this is not about dissatisfaction with an outcome — it is about the standard of service, lack of preparation, and failure to properly represent a client at a crucial time. Based on my experience, I would not recommend this firm.

I would strongly advise anyone considering Duncan Lewis Solicitors to think very carefully before instructing them. My experience was extremely concerning, particularly given the seriousness of the criminal matter I was facing. At a critical stage in proceedings, I was left without proper support, communication was poor, and key documents were submitted without my approval. Draft representations provided to me by Eldemina appeared to contain content that did not relate properly to my case and gave the clear impression of being reused or copied from another matter. Basic errors, including incorrect references and descriptions, were present — issues which should have been identified and corrected before anything was sent or relied upon. Despite raising these concerns, the matter was handled under time pressure and submitted without properly ensuring I was satisfied with the content. Most concerning of all was the position at court. I was left effectively unrepresented at a critical stage, with my solicitor contributing little to no advocacy, leaving me in the position of having to attempt to speak for myself in circumstances where I should have been professionally represented. This placed me under significant and unnecessary stress and has had a serious impact on my confidence in the legal process. Following a formal complaint, the firm acknowledged failings and offered compensation, which in itself speaks volumes. However, the level of service I received fell well below what should reasonably be expected, particularly in criminal proceedings where the consequences are serious. To be clear, this is not about dissatisfaction with an outcome — it is about the standard of service, lack of preparation, and failure to properly represent a client at a crucial time. Based on my experience, I would not recommend this firm. Even there after the failing, no real meaningful apology was received.