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Battens Solicitors Limited

4.5 | 50 Reviews 50 Reviews | Litigation Process
819 Total Company Reviews info icon Litigation Process | info icon 819 Total Company Reviews Litigation Process | info icon 819 Total Company Reviews

First Floor, 7 Gay Street, Bath, Avon, BA1 2PH

01225562581

Accepting new clients

First Floor, 7 Gay Street, Bath, Avon, BA1 2PH

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 633068

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Battens Solicitors Limited |

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4.5
Excellent
50 Reviews
87%
Value for
Money
4% above
national average
86%
Success
Rate
4% above
national average
86%
Would
Recommend
5% above
national average
Communication 4.4/5
Initial Impressions 4.5/5
Approachability 4.4/5
Documentation Accuracy 4.4/5
Legal Knowledge 4.5/5
Value for money 4.4/5

Accreditations

Battens Solicitors Limited are accredited by

Children Law accreditation awarded to Battens Solicitors Limited
Lexcel - excellence in legal practice management and client care accreditation awarded to Battens Solicitors Limited
Family Law accreditation awarded to Battens Solicitors Limited

Description

At Battens, we understand everyone faces unique challenges, whether protecting family, interests, or business assets. We take the time to listen and guide you through life's milestones with wisdom and collaboration. Our clients rely on our renowned legal expertise, fresh thinking, and clear, jargon-free advice. Proud of our award-winning firm, we uphold 300 years of hard work, commitment, and timeless values in a complex, modern world.

Rankings by area of expertise

Litigation 1 / 2
Local 1 / 6
4.8
Excellent
819 Reviews
94%
Value for
Money
11% above
national average
95%
Success
Rate
13% above
national average
95%
Would
Recommend
14% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.7/5

Accreditations

Battens Solicitors Limited are accredited by

Children Law accreditation awarded to Battens Solicitors Limited
Lexcel - excellence in legal practice management and client care accreditation awarded to Battens Solicitors Limited
Family Law accreditation awarded to Battens Solicitors Limited

Description

At Battens, we understand everyone faces unique challenges, whether protecting family, interests, or business assets. We take the time to listen and guide you through life's milestones with wisdom and collaboration. Our clients rely on our renowned legal expertise, fresh thinking, and clear, jargon-free advice. Proud of our award-winning firm, we uphold 300 years of hard work, commitment, and timeless values in a complex, modern world.

Rankings by area of expertise

Housing & Property 1 / 14
Family Law 1 / 16
Commercial Property 1 / 13
Commercial and Business Law 1 / 1
Wills, Trusts & Probate 1 / 13
Litigation 1 / 2
Child Law 1 / 8
Professional Negligence 1 / 7
Dispute Resolution 1 / 2
Construction 1 / 2
Banking 1 / 7
Company & Commercial 1 / 12
Employment 1 / 4
Personal Injury 1 / 1
Contract Law 1 / 2
Land Law 1 / 4
Agriculture 1 / 3
Consumer 1 / 12
Care Law 1 / 3
Company Law 1 / 1
Welfare & Benefits 1 / 2
Charities 1 / 1
Inheritance Law 1 / 1
Intellectual Property Law 1 / 3
Planning Law 1 / 3
Corporate Law 1 / 6
Court of Protection and Deputyship 1 / 1
Debt and Tax Law 1 / 1
Money & Tax 1 / 12
Domestic Violence Law 1 / 1
Clinical Negligence 1 / 8
Energy Law 1 / 5
IT & Intellectual Property 1 / 1
Copyright Law 1 / 5
Defamation Law 1 / 1
Injunctions Law 1 / 4
Criminal Law 1 / 4
Environmental Law 1 / 1
Fire Safety Law 1 / 3
Regulations 1 / 9
Terrorism Law 1 / 2
White Collar Crime 1 / 1
Local 1 / 6

Meet the team of Battens Solicitors Limited

Patrick Mears

Patrick Mears

Senior Associate

5.0 8
Brian Levine

Brian Levine

Associate Director

5.0 7
Sarah Jane Jackson

Sarah Jane Jackson

Head of Family

5.0 3
Raquel Ugalde

Raquel Ugalde

Senior Associate Solicitor

0.0 0

Contact details

01225562581
enquiries@battens.co.uk
https://www.battens.co.uk

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

First Floor, 7 Gay Street, Bath, Avon, BA1 2PH

Reviews

4.5 /5 50 Reviews
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Star rating
    Review Source

    Rating

    Review Source

    Clients say

    Clients praise the firm for strong expertise in conveyancing, wills, probate, family and commercial matters, and complex charity and business transactions. Reviewers value professionalism, efficiency, clear practical advice and subject-matter knowledge. Frequently highlighted soft skills are compassion, patience, approachability, clear communication, responsiveness and practicality — staff are described as supportive, friendly and calm under pressure, guiding clients through stressful or complex processes to favourable outcomes.

    professional service
    friendly staff
    clear communication
    timely responses
    compassionate support
    efficient conveyancing
    knowledgeable advice
    helpful guidance
    proactive approach
    stress‑reducing service

    ReviewSolicitors Review List

    Profile image of Stephen George

    Stephen George

    Verified

    Battens Solicitors Yeovil

    We've used Battens for many years. Every person we have dealt with has always provided prompt, reliable and expert advice on a wide range of matters in a friendly and professional manner.

    Legal experts tagged in
    this review

    legal expert Sarah Ford Sarah Ford
    legal expert Christine Greengrow Christine Greengrow
    legal expert Tina Tippett Tina Tippett
    legal expert Isobel Swann Isobel Swann

    A representative from Battens Solicitors Limited responded to this review

    Thank you for your review and positive comments about our Yeovil office. If we can be of further assistance, please don't hesitate to contact us. Kind Regards, Battens Solicitors

    0
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    Profile image of Iain,

    Iain,

    Verified

    Unfortunately it was a constant battle to get what we needed

    Unfortunately, we felt we received very little value for the money spent. I put considerable time into setting out our case clearly and factually, point by point, in an effort to save time and costs and to ensure accuracy. However, this work was changed and errors were introduced. Correcting these issues became an ongoing and frustrating process, as we repeatedly had to ensure the facts were accurate. We did question the billing and received a small discount, but overall we were unhappy with the cost compared to what was ultimately produced, and I genuinely feel the outcome would have been the same had I responded myself.

    A representative from Battens Solicitors Limited responded to this review

    Thank you for your further feedback. As you have indicated, we did consider your complaints and agreed a small discount was appropriate having reviewed your concerns. We take all expressions of dissatisfaction seriously and we are sorry that you remain nonetheless unhappy with the service provided.

    0
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    Profile image of Benjamin,

    Benjamin,

    Verified
    Housing & Property

    Ceri Stephens

    Ceri was outstanding from the get go . Her communication skills were exceptional in what was a complicated situation. She understood the entire situation in a very short period of time. She handled the opposing legal time with contempt they deserved as they had overly demanding. I would no hesitation to recommend Ceri to anyone

    Solicitors tagged in
    this review

    legal expert Ceri Ann Stephens Ceri Ann Stephens

    A representative from Battens Solicitors Limited responded to this review

    Thank you for your review and positive comments about Ceri from our Property Dispute Resolution team. If we can be of further assistance, please don't hesitate to contact us. Kind Regards, Battens Solicitors

    0
    Collected on: ReviewSolicitor collection source logo
    Profile image of Tanya,

    Tanya,

    Verified
    Housing & Property

    Efficient and professional

    Efficient and professional. I appreciated the minimal essential contact along with the collated and well presented document bundles.

    Legal experts tagged in
    this review

    legal expert Claire Colborne Claire Colborne

    A representative from Battens Solicitors Limited responded to this review

    Thank you for your review and positive comments about Claire from our Residential Conveyancing team. If we can be of further assistance, please don't hesitate to contact us. Kind Regards, Battens Solicitors

    0
    Collected on: ReviewSolicitor collection source logo
    Profile image of Dawn,

    Dawn,

    Verified
    Housing & Property

    Very pleased

    Lawyer was always responsive to our wants and wishes quickly and efficiently. Discussed problems and alternative actions clearly.

    Legal experts tagged in
    this review

    legal expert Hannah Richards Hannah Richards

    A representative from Battens Solicitors Limited responded to this review

    Thank you for your review and positive comments about Hannah from our Residential Conveyancing team. If we can be of further assistance, please don't hesitate to contact us. Kind Regards, Battens Solicitors

    0
    Collected on: ReviewSolicitor collection source logo

    Other Reviews

    Profile image of Susan Peckham

    Susan Peckham

    Wills, Trusts & Probate

    Susan

    I have used Battens as my solicitors for over 25 years and have always found them to be professional and knowledgeable. They always convey a helpful and professionally sociable manner.

    Solicitors tagged in
    this review

    legal expert Emily Franklin Emily Franklin

    Thank you for your review and positive comments about our Sherborne legal team. If we can be of further assistance, please don't hesitate to contact us. Kind Regards, Battens Solicitors

    0
    Collected on: Google collection source logo
    Profile image of Lucia

    Lucia

    Lucia

    Unfortunately, we have been really disappointed with the service we have received from Battens. We started a legal process back in August that has only now concluded and our final invoice was much higher than our initial quote. Our experience with this firm has highlighted serious inefficiency and a lack of transparency from the solicitor. Therefore, sadly we would not recommend.

    A representative from Battens Solicitors Limited responded to this review

    We are very sorry to hear that you would not recommend us. We pride ourselves on our high levels of customer care and satisfaction and so thank you for your feedback. We can see that you were kept updated on costs as the matter progressed and are therefore sorry that you feel that there was any lack of transparency. We take all complaints seriously and have a rigorous complaints procedure to resolve any issues that our clients may have. If you would like to discuss this further with us, please contact our Complaints Officer, Katherine Gilmour, at Battens Solicitors, Maltravers House, Petters Way, Yeovil BA20 1SH or email katherine.gilmour@battens.co.uk. Kind regards, Battens Solicitors

    0
    Collected on: Google collection source logo
    Profile image of Dave

    Dave

    Dave

    I can highly recommend Battens solicitors. Very approachable, friendly and professional

    A representative from Battens Solicitors Limited responded to this review

    Thank you for your positive review. If we can be of further assistance, please don't hesitate to contact us. Kind Regards, Battens Solicitors

    0
    Collected on: Google collection source logo
    Profile image of Jon Parham

    Jon Parham

    Jon

    Battens Solicitors have been very professional with my case,I have always been informed of each step of my case. I have nothing but praise. Especially Elaine and her staff. I highly recommend them.

    Thank you for your review and your positive comments. If we can be of further assistance, please don't hesitate to contact us. Kind Regards, Battens Solicitors

    0
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    Profile image of Rachel

    Rachel

    Rachel

    Rubbish solicitors

    A representative from Battens Solicitors Limited responded to this review

    We are very sorry to hear about your experience. We pride ourselves on our high levels of customer care and satisfaction. We take all complaints seriously and have a rigorous complaints procedure to resolve any issues that our clients may have. If you have not already done so, please contact our Complaints Officer, Katherine Gilmour, at Battens Solicitors, Mansion House, Princes Street, BA20 1EP or email katherine.gilmour @battens.co.uk who will be happy to consider this matter with you. As we cannot see you on our system, we would appreciate it if you contact us on the matter so we can work to resolve this. Thank you for bringing this issue to our attention. Kind Regards, Battens Solicitors

    0
    Collected on: Google collection source logo

    Reviews

    4.8 /5 819 Reviews
    Filter your results
    Star rating
      Review Source

      Rating

      Review Source

      Clients say

      Clients praise the firm for strong expertise in conveyancing, wills, probate, family and commercial matters, and complex charity and business transactions. Reviewers value professionalism, efficiency, clear practical advice and subject-matter knowledge. Frequently highlighted soft skills are compassion, patience, approachability, clear communication, responsiveness and practicality — staff are described as supportive, friendly and calm under pressure, guiding clients through stressful or complex processes to favourable outcomes.

      professional service
      friendly staff
      clear communication
      timely responses
      compassionate support
      efficient conveyancing
      knowledgeable advice
      helpful guidance
      proactive approach
      stress‑reducing service

      ReviewSolicitors Review List

      Profile image of Paul Ridges

      Paul Ridges

      Commercial Property

      Dealing with the surrender of a shop lease

      Could not recommend them highly enough contacted the Bridport branch and from that point on the service was totally professional my main point of contact was with Amy Heaver “thanks once again Amy” she really knows he job and pointed out several important issues with my landlords demands which proved to be very useful in negotiations resulting in a very favourable outcome and saved me a great deal of money and time

      A representative from Battens Solicitors Limited responded to this review

      Thank you for your review and positive comments about Amy from our Commercial Property team based in our Bridport office. If we can be of further assistance, please don't hesitate to contact us. Kind Regards, Battens Solicitors

      0
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      Profile image of Anonymous

      Anonymous

      Verified
      Housing & Property

      Battens in Bridport - conveyancing

      an excellent service provided by all the team, but especially Nicola - very good at responding to my enquiries - with patience, clarity and in a friendly professional positive manner. All info was sent with clear explanations of its content and relevant sections to note, so very supportive in guiding me through the legal processes.

      Legal experts tagged in
      this review

      legal expert Nicola Pugsley Nicola Pugsley

      A representative from Battens Solicitors Limited responded to this review

      Thank you for your review and positive comments about Nicola from our Residential Conveyancing team based in our Bridport office. If we can be of further assistance, please don't hesitate to contact us. Kind Regards, Battens Solicitors

      0
      Collected on: ReviewSolicitor collection source logo
      Profile image of Anonymous

      Anonymous

      Verified
      Housing & Property

      Wouldn't recommend to others

      Found the experience challenging at times.

      A representative from Battens Solicitors Limited responded to this review

      We are sorry to hear that you were unhappy with some aspects of our service as we pride ourselves on our high levels of customer care and satisfaction. We take all complaints seriously and have a rigorous complaints procedure to resolve any issues that our clients may have. If you would like to raise your concerns with us, please contact our Complaints Officer, Katherine Gilmour, at Battens Solicitors, Maltravers House, Petters Way, Yeovil BA20 1SH or by email katherine.gilmour@battens.co.uk. Kind regards, Battens Solicitors

      0
      Collected on: ReviewSolicitor collection source logo
      Profile image of Sidney Dade

      Sidney Dade

      Verified
      Wills, Trusts & Probate

      New wills.

      They were very professional in setting up our new wills. Slightly slow at one stage, but soon resolved. Good outcome.

      A representative from Battens Solicitors Limited responded to this review

      Thank you for your review and positive comments about our Wills, Trusts, Probate and Estate Administration team. If we can be of further assistance, please don't hesitate to contact us. Kind Regards, Battens Solicitors

      0
      Collected on: ReviewSolicitor collection source logo
      Profile image of rik elvidge

      rik elvidge

      Verified
      Housing & Property

      House sale

      A refreshing change to a number of solicitors that I have previously encountered. During an extremely protracted sale, Jen Haynor always kept me informed as to the many obstacles put in the way of progressing the sale. She responded to my many communications in a timely way, and offered clear advice throughout the process. A breath of fresh air! Great work Jen.

      Legal experts tagged in
      this review

      legal expert Ross Siviter Ross Siviter
      legal expert Jen Haynor Jen Haynor

      A representative from Battens Solicitors Limited responded to this review

      Thank you for your review and positive comments about Jen from our Residential Conveyancing team based in our Yeovil office. If we can be of further assistance, please don't hesitate to contact us. Kind Regards, Battens Solicitors

      0
      Collected on: ReviewSolicitor collection source logo

      Other Reviews

      Profile image of Simon Potter (Simon)

      Simon Potter (Simon)

      Simon

      Christine supported me through the process of probate, throughout what was a very difficult time in my life, Christine dealt with the whole situation and my questions with the utmost professionalism and compassion. I will be forever grateful for this.

      Thank you for your review and positive comments about Christine from our Wills, Trusts, Probate and Estate Administration team in Yeovil. If we can be of further assistance, please don't hesitate to contact us. Kind Regards, Battens Solicitors

      0
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      Profile image of Christopher Hood

      Christopher Hood

      Christopher

      In the past I have had some dreadful experiences with solicitors regarding the purchase and sale of property....but not this time. Battens were efficient, on the ball and did everything exactly as required without any surprises either time or cost wise. I thoroughly recommend Cate Barnes for her quiet proficiency, professionalism and competence. With her we were in great hands.

      Thank you for your review and positive comments about Cate from our Conveyancing team in Poundbury. If we can be of further assistance, please don't hesitate to contact us. Kind Regards, Battens Solicitors

      0
      Collected on: Google collection source logo
      Profile image of Susan Peckham

      Susan Peckham

      Wills, Trusts & Probate

      Susan

      I have used Battens as my solicitors for over 25 years and have always found them to be professional and knowledgeable. They always convey a helpful and professionally sociable manner.

      Solicitors tagged in
      this review

      legal expert Emily Franklin Emily Franklin

      Thank you for your review and positive comments about our Sherborne legal team. If we can be of further assistance, please don't hesitate to contact us. Kind Regards, Battens Solicitors

      0
      Collected on: Google collection source logo
      Profile image of Mary Reilly

      Mary Reilly

      Mary

      Awful service

      Thank you for your comment. Unfortunately, we are unable to find any records of you on our system at the moment. If you would like to raise your concerns with us, please contact our Complaints Officer, Katherine Gilmour, at Battens Solicitors, Maltravers House, Petters Way, Yeovil BA20 1SH or by email katherine.gilmour@battens.co.uk. Kind regards, Battens Solicitors

      0
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      Profile image of Mosch Jardine

      Mosch Jardine

      Mosch

      Very supportive great team would definitely recommend

      Thank you for your review and positive comments about our Yeovil legal team. If we can be of further assistance, please don't hesitate to contact us. Kind Regards, Battens Solicitors

      0
      Collected on: Google collection source logo

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