Taylor Rose

Shannon was excellent throughout the sale of my mum’s house. With slow buyers and delays involving mortgage advisers and solicitors, she kept chasing and pushing things forward. She was approachable, professional and kept me informed throughout. I really appreciated her persistence and support in getting the sale completed. I would highly recommend Shannon.

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Shannon Beare

If you get assigned to Nicola, I strongly suggest asking to be assigned to someone else. Reasonable and clearly documented timescales were seriously exceeded, without valid cause or explanation, which lead me to suffer financial detriment. Poor communication, refusal to give time estimates, and ignored queries left me in the dark for the majority of the process, which was very stressful. Once my case eventually completed, I wrote a complaint documenting the numerous instances that Nicola had breached the timelines promised, Taylor Rose's own Client Care Code, as well as the Solicitors Regulation Authority's Code of Conduct. Her breaches of code were so evidently egregious that Taylor Rose chose to refund me approx 25% of my total legal bill as compensation for the poor service received and financial harm. I'm glad they did, but I would rather have just had the service I was promised be done without the pain and effort of chasing her, then working through a complaints process. Giving this 2 stars because at least the work got done eventually, after a struggle, and the complaints process dealt with my case fairly.

Emma Leighton-Carey did a fantastic job as our conveyancer on our simultaneous sale and purchase. This is the second time we've used Emma for our conveyancing and we could not recommend her more. Her client service is outstanding and she made what was a stressful time feel significantly smoother. We felt very reassured knowing we were in excellent hands. Amber Simpson also did a fantastic job covering whilst Emma was on leave pushing forward our transaction to exchange - it was great to have a seamless transition. We wouldn't hesitate to approach both Emma and Amber again.

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Emma Leighton-Carey

Shannon has made the entire process of buying our first home so smooth and enjoyable from start to finish. She has been incredibly helpful, approachable and prompt in answering any questions we’ve had, making what could have been a stressful experience feel easy and straightforward. We couldn’t have asked for better support throughout the process and would highly recommend Shannon to anyone looking to buy their first home!

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Shannon Beare

Emma was extremely efficient and professional throughout our conveyancing process. She has been a pleasure to work with, being friendly and proactive and has made the moving journey very smooth. I would not hesitate to recommend her and would happily use her services again in the future.

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Emma Leighton-Carey

Very good. use them for mortgage. I explain that i was hard of hearing i would like to be in touch by email/text and not phone and they did all discussion via email and text. When i ask for update they got back to me and updated me.I struggle with the website portal but they did the business without me needing to use the portal.

Excellent service from Naveed Kayani at Taylor Rose! Naveed handled both the sale of our previous home and the purchase of our new property. Despite some last-minute complications with our mortgage, he managed to get everything completed smoothly and on time. He was professional, helpful and made sure everything was properly organised for completion. We're really grateful for all his hard work and the effort he put into getting both transactions over the line. Thank you, Naveed! Highly recommended!

Re purchase of property Quoted a different price to actually being charged. Difference being circa £500. It is alright if they were to resolve it immediately but complaints take 28 days to respond to max. It is a matter of price discrepancy but are unable to simply review it and get back to us. Awful slow response time. Really regret onboarding with Taylor Rose. Furthermore, when I inform Taylor Rose that I intend to uninstruct, they come back with charges being deducting nearing £300 from my deposit. This is despite no searches being paid for from their end. My assigned solicitor wad Lisa and individual dealing with my complaint is Nicole. If your transaction is time sensitive then please do not use Taylor Rose.

Excellent Service – Highly Recommended! ⭐⭐⭐⭐⭐ We recently purchased our first home and had a wonderful experience with Taylor Rose. A special thank you to Ghania Sindhu and Jan Taze for their professionalism, patience, and support throughout the entire process. Buying our first property was a very important milestone for us, and they helped make the experience much smoother and less stressful. They were helpful, responsive, and always willing to answer our questions and guide us through each stage of the purchase. We truly appreciate their hard work, dedication, and assistance in helping us successfully complete our purchase. We are very happy with the service we received and would highly recommend Taylor Rose, especially Ghania and Jan, to anyone buying a property. Thank you both once again for everything!

Really happy with the service throughout our property purchase. Bradley and Mithila were responsive, replied promptly, and kept us updated with regular follow-ups.