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JMW Solicitors

4.8 | 119 Reviews 119 Reviews | Implacable Hostility
2,407 Total Company Reviews info icon Implacable Hostility | info icon 2,407 Total Company Reviews Implacable Hostility | info icon 2,407 Total Company Reviews

The Plaza, 100 Old Hall Street, Liverpool, Merseyside, L3 9QJ

Accepting new clients

The Plaza, 100 Old Hall Street, Liverpool, Merseyside, L3 9QJ

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 648458

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JMW Solicitors |

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JMW Solicitors Review Scores & Client Satisfaction Overview

4.8
Excellent
95%
Value for
Money
94%
Success
Rate
95%+
Would
Recommend
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.8/5

Accreditations

JMW Solicitors are accredited by

Criminal Litigation accreditation awarded to JMW Solicitors
Clinical Negligence accreditation awarded to JMW Solicitors
Lexcel - excellence in legal practice management and client care accreditation awarded to JMW Solicitors

Description

JMW is a full-service law firm providing legal services and advice for both businesses and individuals. For more than 40 years, we have been fighting to achieve a positive outcome for our clients to get them the results they deserve. With three offices in the UK, our head office in Manchester, a full-service office in London and one of our specialist family law teams in Liverpool, we can help clients across the country no matter who you are and what you require. We build close working relationships with our clients and in your time of need we are the legal experts to have in your corner.

Rankings by area of expertise

The rankings below show the areas of expertise that JMW Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

JMW Solicitors Review Scores & Client Satisfaction Overview

4.7
Excellent
93%
Value for
Money
10% above
national average
92%
Success
Rate
10% above
national average
93%
Would
Recommend
12% above
national average
Communication 4.7/5
Initial Impressions 4.7/5
Approachability 4.7/5
Documentation Accuracy 4.7/5
Legal Knowledge 4.7/5
Value for money 4.7/5

Accreditations

JMW Solicitors are accredited by

Criminal Litigation accreditation awarded to JMW Solicitors
Clinical Negligence accreditation awarded to JMW Solicitors
Lexcel - excellence in legal practice management and client care accreditation awarded to JMW Solicitors

Description

JMW is a full-service law firm providing legal services and advice for both businesses and individuals. For more than 40 years, we have been fighting to achieve a positive outcome for our clients to get them the results they deserve. With three offices in the UK, our head office in Manchester, a full-service office in London and one of our specialist family law teams in Liverpool, we can help clients across the country no matter who you are and what you require. We build close working relationships with our clients and in your time of need we are the legal experts to have in your corner.

Rankings by area of expertise

The rankings below show the areas of expertise that JMW Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Housing & Property 1 / 103
Insurance Law 1 / 58
Land Law 1 / 58
Fraud Law 1 / 29
Commercial Property 1 / 97
Family Law 3 / 84
Commercial and Business Law 1 / 32
Construction 1 / 57
Private Client Law 1 / 34
Immigration Law 1 / 18
Company & Commercial 2 / 143
Professional Negligence 1 / 72
Personal Injury 3 / 78
Wills, Trusts & Probate 2 / 85
Contract Law 1 / 51
Crime/ Criminal Defence 4 / 73
Child Law 1 / 35
Notary 1 / 52
Dispute Resolution 2 / 96
Litigation 1 / 33
Immigration 2 / 90
Clinical Negligence 2 / 43
Consumer 2 / 132
Banking 1 / 93
Company Law 1 / 68
Driving offences 2 / 17
Mergers and Acquisitions Law 1 / 110
Employment 4 / 130
Money & Tax 2 / 80
Elder Law 1 / 11
Intellectual Property Law 1 / 35
Cybersecurity and Data Protection Law 1 / 49
Debt and Tax Law 1 / 34
Domestic Violence Law 1 / 26
IT & Intellectual Property 1 / 81
International Business Law 1 / 12
Business Law 1 / 17
Care Law 1 / 31
Compliance Law 1 / 57
Cosmetic Surgery Law 1 / 7
Energy Law 1 / 87
Charities 1 / 54
Copyright Law 1 / 31
Court of Protection and Deputyship 1 / 22
Digital Law 1 / 25
Enforcement Law 1 / 41
Injunctions Law 1 / 55
LGBT Law 1 / 16
Licensing Law 1 / 27
Retail Law 1 / 10
Road Traffic Law 1 / 20
Advertising and Marketing Law 1 / 4
Agriculture 2 / 34
Appeals Law 1 / 32
Banking and Financial Law 1 / 78
Bribery and Corruption Law 1 / 30
Communications Law 1 / 11
Corporate Law 1 / 66
Criminal Law 1 / 46
Disability Law 1 / 29
Equality Law 1 / 69
Financial Crime Law 1 / 27
Fire Safety Law 1 / 10
Gambling Law 1 / 14
Government Contracts Law 1 / 16
Government Investigations 1 / 36
Health and Safety Law 1 / 40
Health and Welfare Law 1 / 6
Healthcare Law 1 / 14
Hospitality Law 1 / 7
Information Law 1 / 14
Infrastructure Law 1 / 18
Inquest Law 1 / 19
International Enforcement of Judgments 1 / 7
International Law 1 / 26
Jurisdiction Law 1 / 17
Media Law 1 / 6
Medical Law 1 / 14
National Insurance Law 1 / 21
Occupational Health Law 1 / 22
Pensions Law 1 / 30
Planning Law 1 / 41
Privacy Law 1 / 34
Private International Law 1 / 12
Product Safety Law 1 / 14
Regulations 2 / 102
Sports Law 1 / 33
Welfare & Benefits 1 / 44
White Collar Crime 1 / 12
Local 3 / 232
Housing & Property 533 / 4,769
Insurance Law 22 / 663
Land Law 55 / 1,321
Fraud Law 20 / 514
Commercial Property 222 / 3,667
Family Law 378 / 4,221
Commercial and Business Law 26 / 348
Construction 65 / 856
Private Client Law 33 / 297
Immigration Law 26 / 1,147
Company & Commercial 235 / 4,185
Professional Negligence 45 / 1,297
Personal Injury 150 / 2,653
Wills, Trusts & Probate 411 / 3,761
Contract Law 42 / 1,427
Crime/ Criminal Defence 136 / 2,139
Child Law 69 / 1,638
Notary 68 / 843
Dispute Resolution 165 / 1,801
Litigation 53 / 878
Immigration 95 / 2,281
Clinical Negligence 89 / 1,246
Consumer 154 / 4,416
Banking 55 / 1,031
Company Law 36 / 969
Driving offences 67 / 623
Mergers and Acquisitions Law 14 / 425
Employment 299 / 3,621
Money & Tax 140 / 1,952
Elder Law 24 / 314
Intellectual Property Law 21 / 623
Cybersecurity and Data Protection Law 21 / 894
Debt and Tax Law 38 / 785
Domestic Violence Law 33 / 897
IT & Intellectual Property 50 / 1,113
International Business Law 2 / 209
Business Law 31 / 459
Care Law 36 / 532
Compliance Law 13 / 461
Cosmetic Surgery Law 10 / 148
Energy Law 13 / 359
Charities 67 / 770
Copyright Law 14 / 522
Court of Protection and Deputyship 41 / 575
Digital Law 10 / 295
Enforcement Law 25 / 574
Injunctions Law 32 / 932
LGBT Law 12 / 234
Licensing Law 18 / 500
Retail Law 1 / 71
Road Traffic Law 16 / 247
Advertising and Marketing Law 5 / 81
Agriculture 128 / 819
Appeals Law 26 / 844
Banking and Financial Law 5 / 216
Bribery and Corruption Law 11 / 411
Communications Law 1 / 53
Corporate Law 36 / 842
Criminal Law 45 / 1,003
Disability Law 27 / 602
Equality Law 38 / 1,097
Financial Crime Law 15 / 461
Fire Safety Law 5 / 180
Gambling Law 2 / 75
Government Contracts Law 2 / 132
Government Investigations 12 / 417
Health and Safety Law 24 / 575
Health and Welfare Law 12 / 185
Healthcare Law 13 / 356
Hospitality Law 4 / 95
Information Law 6 / 338
Infrastructure Law 3 / 188
Inquest Law 5 / 50
International Enforcement of Judgments 8 / 152
International Law 10 / 377
Jurisdiction Law 6 / 166
Media Law 3 / 96
Medical Law 5 / 188
National Insurance Law 20 / 423
Occupational Health Law 23 / 428
Pensions Law 18 / 486
Planning Law 25 / 585
Privacy Law 12 / 515
Private International Law 7 / 129
Product Safety Law 3 / 56
Regulations 103 / 2,413
Sports Law 9 / 302
Welfare & Benefits 80 / 1,049
White Collar Crime 14 / 203
National 253 / 11,165

Contact & Locations - JMW Solicitors

Opening hours

Monday 08:30–18:00
Tuesday 08:30–18:00
Wednesday 08:30–18:00
Thursday 08:30–18:00
Friday 08:30–18:00
Saturday (Closed)
Sunday (Closed)

The Plaza, 100 Old Hall Street, Liverpool, Merseyside, L3 9QJ

Reviews

4.8 /5 119 Reviews
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anonymous

Housing & Property

Good Team of Solicitors

Team of solicitors who did our purchase and sale for our property. Sally Hay in particular was great always responding swiftly. Hanaa Sahib also responded in a timely manner. It was a complicated completion and it did cause us a lot of stress, feel things could have been made easier, however some circumstances were beyond the control of JMW

A representative from JMW Solicitors responded to this review

Hi, Thank you for your positive review. We're glad to hear that Sally and Hanaa responded swiftly, despite some challenges with the completion. Kind regards JMW Solicitors

0
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Ian

Extremely professional and thorough

I have had an ongoing complicated medical issue for over 6 years that I have been unable to resolve, this issue has had a devastating impact on my life and I felt totally lost. My friend recommended I speak with Sara Stanger at JMW solicitors, the following conversation changed my life, she is both empathetic, sympathetic, utterly professional, gave clear information and advice and then went onto check I understood what I had been told. Sara Stanger is a knowledgeable and professional individual who has given me prompt support whilst keeping me informed in an easy-to-understand way throughout the whole process, Once Sara Stanger intervened on my behalf, I received prompt service that I absolutely believe would not have happened. I would thoroughly recommend Sara Stanger to anyone who needs professional advise and support she is absolutely one in a million and a thoroughly moral human being.

A representative from JMW Solicitors responded to this review

Hi Ian, Thank you for sharing your experience with Sara Stanger. We're so glad to hear that her empathy, professionalism, and clear communication made such a positive impact on your situation. Your recommendation means a lot, and we appreciate your trust in Sara's support. Kind regards, JMW.

0
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Shaun

AVOID - Parasites in suits: Avoid JMW at ALL COSTS.

Choose JMW Solicitors if you enjoy being financially gutted, legally abandoned, and emotionally drained. They quoted me £3,500. I’ll end up paying £15,000—for a case that never even made it to trial. The police had no evidence, I received an NFA (which they didn’t even tell me about for three months), and yet JMW kept building a fantasy bill as if they were preparing for the legal battle of the century. Want a solicitor? Tough. You'll be assigned a paralegal to fumble through your defence while they cash in as if you've got a King’s Counsel in your corner. My co-defendant was given discounts. Me? Left in the dark and billed to the core. On the day I was arraigned at Crown Court, they ghosted me completely. Imagine walking into court alone, wondering where your "premium legal team" is. That’s JMW. Absent when it matters. Rabid when it’s time to collect. I offered them £400/month to settle this mountain of fictional fees. Not enough for their taste—so they dipped into my child tax credits too. Vultures. The case was dead months before the trial date. No trial prep needed. No hours logged. Just an obscene tab for imaginary work. JMW didn’t defend me. They defrauded me. They didn’t act in my interest. They acted like debt collectors with law degrees. The worst mistake wasn’t being caught up in a case I was innocent of—it was hiring this soulless, predatory firm to "help" me. JMW didn’t have my back. JMW put a knife in it. What I've written down is just the tip of the iceberg of problems and complaints about this firm. JOKERS. Years later, I’m still shackled to the mess they created. Still paying for nothing. If you're reading this, save yourself. Find literally anyone else.

A representative from JMW Solicitors responded to this review

Hi Shaun, We understand that you are currently in contact with our complaints department in relation to your concerns. Kind regards, JMW.

1
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Jenni

Housing & Property

Recommendation

A great service from JMW for the sale of my property and purchase of my next home. I dealt with Holleh who was very professional and helpful throughout the process. She kept in touch at all stages and always responded to my emails and calls.

A representative from JMW Solicitors responded to this review

Hi Jenni, Thank you for leaving this review. We have passed on your kind words to Holleh and the team. Kind regards, JMW.

0
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Philip

Housing & Property

Sophie Maryan

I had an excellent experience with Sophie Maryan, who was helpful, thorough and responsive, including by phone. I was impressed with the level of service especially for the very competitive fixed fee quote.

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Other Reviews

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JLS

JLS

We have used JMW for years but this time it was for the sale of our forever home. The journey wasn't plain sailing due to the vendor but Beth and Amanda were amazing at keeping us up to date, keeping us informed of all eventualities, getting searches and contracts back on time and just generally being super patient with us whilst we worried like mad. Havinh a good solicitor makes a huge difference when buying a house and I couldn't reccommend anyone better than the JMW team. Thanks Guys !

A representative from JMW Solicitors responded to this review

Thank you for taking the time to leave this really nice review, we have passed on your kind words to Beth and Amanda. Kind regards, JMW.

0
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Jack

Jack

Just completed on my house purchase and Craig was fantastic throughout. It was a lengthy transaction with complex issues regarding the title of the garden. Craig kept me updated at every stage and always responded to every email and query promptly. Would definitely recommend.

A representative from JMW Solicitors responded to this review

Hi Jack, thank you for recommending our services, we are delighted to hear that you are happy with how Craig handled your house purchase. We wish you all the best in your new home. Kind regards, JMW.

0
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Richard

Richard

I would just like to thank Layla Atha for making the purchase of my first property such a pleasure; Joanna and Julie have been great also. Layla is an absolute asset to JMW. She has constantly updated me in the process; at no time have I had to chase her for an update - I couldn't recommend Layla and JMW enough! See you again in a few-years for the sale ;)

A representative from JMW Solicitors responded to this review

Hi Richard, thank you for recommending our services. We have passed on your kind words to Layla, Joanna and Julie who will be delighted. We look forward to working with you again in the future. Kind regards, JMW.

0
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Michael

Michael

Very positive experience dealing with JMW Solicitors. They were very prompt and on top of everything. I wouldn't hesitate to recommend.

A representative from JMW Solicitors responded to this review

Hi Michael, thank you for recommending our services. We are delighted to hear that you are pleased with how your case was handled. Kind regards, JMW.

0
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Yusuf

Yusuf

I appointed them to deal with a legal issue after a stern recommendation from another firm Initially everything was fine however as time went on it was very clear that there was more concerned about racking up cost Then settling the issue it seems there was always a problem and it would always cost more money to fix it The only time David seem to Approach the situation with any enthusiasm or frustration was in to chase outstanding invoices Without any progression in the case that he was handling I would definitely not recommend anyone to use these for any type of divorce services I have now resorted to appointing a new solicitor at additional costs as after nearly 2 years I can see that they Had no intention of Settling it the easy way

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Reviews

4.7 /5 2407 Reviews
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Ho

Poor Handling of a Time-Sensitive Clinical Negligence Enquiry

Avoid Mark Sutton at JMW Solicitors Manchester if you want a complex or time-sensitive clinical negligence enquiry handled properly. After I sent detailed corrections to JMW’s original assessment in January 2025, Mark Sutton told me they would “be in touch again soon”. When nothing substantive followed, I had to chase again in March, only to be told to “bear with us”. In reality, the matter then drifted for months without meaningful progress, until I had to raise limitation concerns myself in October. Mark Sutton gave no clear guidance on what evidence or expert route might realistically strengthen the case. Instead, the reasons for refusal seemed to expand over time. The reasoning was also inconsistent. JMW said it would be inappropriate to approach my treating doctors because any opinion would need to come from an independent expert, yet later correspondence still relied on a treating doctor’s note when it supported a point against my case. Even after I obtained additional documentary evidence that I believed materially strengthened the case, Mark Sutton still declined the matter. I later made a formal complaint. JMW admitted there had been a delay, but still gave no proper explanation for why the matter had been left to drift from March to October 2025 without meaningful progress. They also tried to minimise the complaint by saying their complaints process is usually reserved for clients, despite the fact that I had been referred to them through insurer-funded legal assistance. Overall, I was left with the clear view that Mark Sutton and JMW Solicitors Manchester did not handle this matter with the diligence, clarity or consistency I would expect.

1
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anonymous

Housing & Property

Good Team of Solicitors

Team of solicitors who did our purchase and sale for our property. Sally Hay in particular was great always responding swiftly. Hanaa Sahib also responded in a timely manner. It was a complicated completion and it did cause us a lot of stress, feel things could have been made easier, however some circumstances were beyond the control of JMW

A representative from JMW Solicitors responded to this review

Hi, Thank you for your positive review. We're glad to hear that Sally and Hanaa responded swiftly, despite some challenges with the completion. Kind regards JMW Solicitors

0
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M Hyde

Housing & Property

Efficient property sale

JMW were recommended to us as very proactive for conveyancing, and they did indeed bring the sale of our flat to a satisfactory completion within a quick time-frame of 12 weeks. We were looked after entirely by a friendly paralegal who was extremely polite and always very quick to respond to our communications. Some information had to be repeated and the last push to exchange was a bit of a clamber, but we were generally very happy with the process.

A representative from JMW Solicitors responded to this review

Hi, Thank you for your review. We're pleased to hear that one of our paralegals helped to achieve a completion within 12 weeks for you, and that you found them to be polite and quick to respond. We will pass your kind words on to the team. Kind regards JMW.

0
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Ian

Extremely professional and thorough

I have had an ongoing complicated medical issue for over 6 years that I have been unable to resolve, this issue has had a devastating impact on my life and I felt totally lost. My friend recommended I speak with Sara Stanger at JMW solicitors, the following conversation changed my life, she is both empathetic, sympathetic, utterly professional, gave clear information and advice and then went onto check I understood what I had been told. Sara Stanger is a knowledgeable and professional individual who has given me prompt support whilst keeping me informed in an easy-to-understand way throughout the whole process, Once Sara Stanger intervened on my behalf, I received prompt service that I absolutely believe would not have happened. I would thoroughly recommend Sara Stanger to anyone who needs professional advise and support she is absolutely one in a million and a thoroughly moral human being.

A representative from JMW Solicitors responded to this review

Hi Ian, Thank you for sharing your experience with Sara Stanger. We're so glad to hear that her empathy, professionalism, and clear communication made such a positive impact on your situation. Your recommendation means a lot, and we appreciate your trust in Sara's support. Kind regards, JMW.

0
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Shaukat

Poor customer service.

Not happy with the service took too long and most of the time not been informed or updated had to call most of the time myself for updates throughout the proceedings very disappointed would not recommend this firm at all?

A representative from JMW Solicitors responded to this review

Hi Shaukat, We are sorry to read about your experience. Please may we ask that you provide us with further information, including your case reference number, to feedback@jmw.co.uk. Kind regards, JMW.

0
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Other Reviews

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Kieran

Kieran

We purchased a new build as first time buyers, and JMW assigned Steven to our case. From start to finish, he was incredibly patient and always on hand to answer our questions. A credit to the company!

A representative from JMW Solicitors responded to this review

Hi Kieran, We are delighted to hear that your are happy with how Steven handled your purchase and have passed on your kind words to him. We wish you all the best in your new home. Kind regards, JMW Solicitors

0
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Profile image of JLS

JLS

JLS

We have used JMW for years but this time it was for the sale of our forever home. The journey wasn't plain sailing due to the vendor but Beth and Amanda were amazing at keeping us up to date, keeping us informed of all eventualities, getting searches and contracts back on time and just generally being super patient with us whilst we worried like mad. Havinh a good solicitor makes a huge difference when buying a house and I couldn't reccommend anyone better than the JMW team. Thanks Guys !

A representative from JMW Solicitors responded to this review

Thank you for taking the time to leave this really nice review, we have passed on your kind words to Beth and Amanda. Kind regards, JMW.

0
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Profile image of Timothy

Timothy

Timothy

I had a good experience with the conveyancing team and Rachel Heath selling one of my investment properties. Rachel's communication and efficiency was great with this transaction.

A representative from JMW Solicitors responded to this review

Hi Timothy, thank you for writing us this review. We have passed on your kind words to Rachel and the team. Kind regards, JMW.

0
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John

John

Very professional and reliable certainly know their stuff I would highly recommend this business

A representative from JMW Solicitors responded to this review

Hi John, thank you for recommending our services. We are delighted to hear that are pleased with how we handled your case. Kind regards, JMW.

0
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Profile image of Jack

Jack

Jack

Just completed on my house purchase and Craig was fantastic throughout. It was a lengthy transaction with complex issues regarding the title of the garden. Craig kept me updated at every stage and always responded to every email and query promptly. Would definitely recommend.

A representative from JMW Solicitors responded to this review

Hi Jack, thank you for recommending our services, we are delighted to hear that you are happy with how Craig handled your house purchase. We wish you all the best in your new home. Kind regards, JMW.

0
Collected on: Google collection source logo

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