JMW Solicitors

4.7 | 196 Reviews 196 Reviews | Prescriptive Rights

2,407 Total Company Reviews

Prescriptive Rights |

2,407 Total Company Reviews Prescriptive Rights |

2,407 Total Company Reviews

The Plaza, 100 Old Hall Street, Liverpool, Merseyside, L3 9QJ

03454020001

Accepting new clients

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 648458

JMW Solicitors |

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4.7

Excellent

196 Reviews

Value for
Money

Success
Rate

Would
Recommend

Communication 4.7/5

Initial Impressions 4.7/5

Approachability 4.7/5

Documentation Accuracy 4.7/5

Legal Knowledge 4.7/5

Value for money 4.7/5

Accreditations

Criminal Litigation

If you’ve been charged with a criminal offence, you’ll want the best possible representation. Our Criminal Litigation Accreditation shows that solicitors are committed to treating you fairly and providing a high standard of service in criminal law.

Clinical Negligence

Our Clinical Negligence Accreditation is the quality mark for legal experts who can help when a healthcare professional (for example a doctor, surgeon, nurse, therapist, or dentist) has provided care that was below an acceptable standard.

Lexcel - excellence in legal practice management and client care

Law firms that have our Lexcel Accreditation must follow rules and guidelines that help raise standards and promote a high-quality approach to practice management and client care. The Lexcel quality mark gives you peace of mind when choosing a provider of legal services.

The Law Society

Our vision is to promote, protect and support solicitors, the rule of law and justice in England and Wales. The Law Society is the professional body for solicitors and a place where you can connect, grow and thrive. We're here to support you at every stage of your career, from qualification through to retirement, and to advocate on the issues solicitors have told us matter most.

Conveyancing Quality Scheme

Our Conveyancing Quality Scheme Accreditation is the quality mark for legal experts that shows a law firm is highly skilled and trustworthy when it comes to handling property transactions, such as buying or selling homes.

Description

JMW is a full-service law firm providing legal services and advice for both businesses and individuals. For more than 40 years, we have been fighting to achieve a positive outcome for our clients to get them the results they deserve. With three offices in the UK, our head office in Manchester, a full-service office in London and one of our specialist family law teams in Liverpool, we can help clients across the country no matter who you are and what you require. We build close working relationships with our clients and in your time of need we are the legal experts to have in your corner.

Rankings by area of expertise

Land Law 1 / 58

Local 3 / 232

Land Law 55 / 1,321

National 253 / 11,165

Contact details

03454020001

enquiries@jmw.co.uk

www.jmw.co.uk

Opening hours

Monday	08:30–18:00
Tuesday	08:30–18:00
Wednesday	08:30–18:00
Thursday	08:30–18:00
Friday	08:30–18:00
Saturday	(Closed)
Sunday	(Closed)

The Plaza, 100 Old Hall Street, Liverpool, Merseyside, L3 9QJ

WEI

6 Dec 2021

Housing & Property

When things went wrong, they said it wasn't their fault...

We used to be loyal customers to JMW as they handled some difficult case for us very well. However in our last case, the experience was really disappointing. We purchased a property in Aug 2020, and found out that our property hasn't been registered with Land Registry when we were doing our remortgage with JMW in June 2021. We told JMW to chase up for us and they didn't react until Jul 2021, this was finally registered in late Sep 2021! We were not happy at all, as we lost lots of time and money while waiting for this issue to be resolved, which should have never happened if JMW did their job properly. So we raised a formal complaint and waited for 8 weeks, JMW finally came back to us saying it wasn't their fault, it's all Land Registry and Covid 19's fault! Will we recommend them? Definitely not!

A representative from JMW Solicitors responded to this review

13/10/2022

We are really sorry you feel disappointed with the outcome of your matter. Please do contact us directly for a further explanation as to the current position.

F

16 Sept 2019

Wills, Trusts & Probate

The advice I've received has been top notch

JMW has set up a Personal Injury Trust for me, to make sure the compensation award I've received is protected. Paul Gotch's work on this has been really helpful; the process has been straightforward, problem-free and I've been left without any complaints. The advice I've received has been top notch and it's meant that I can make the most of my compensation award. "

Solicitors tagged in
this review

Paul Gotch

Helen

30 Aug 2018

Excellent turnaround on our remortgage…

Excellent turnaround on our remortgage - kept us informed of progress by email, text messages and phone. And got the cashback same week as completion.

Richard

11 Feb 2022

Richard

I would just like to thank Layla Atha for making the purchase of my first property such a pleasure; Joanna and Julie have been great also. Layla is an absolute asset to JMW. She has constantly updated me in the process; at no time have I had to chase her for an update - I couldn't recommend Layla and JMW enough! See you again in a few-years for the sale ;)

A representative from JMW Solicitors responded to this review

11/02/2022

Hi Richard, thank you for recommending our services. We have passed on your kind words to Layla, Joanna and Julie who will be delighted. We look forward to working with you again in the future. Kind regards, JMW.

Paul

16 Dec 2021

Paul

We used Joseph Goodier of JMW on our re-mortgage and he did an excellent job. Not cheap but very good quality.

A representative from JMW Solicitors responded to this review

16/12/2021

Hi Paul, we are delighted to see that you are happy with the service that Joseph provide for your re-mortgage. We have passed on your kind words to him. Kind regards, JMW.

Gareth

15 Oct 2021

Gareth

Terrible experience from the beginning. It's been 11 months since I appointed JMW to deal with the sale of my property and its still not resolved. The conveyencer dealing with my case often doesn't reply to my emails requesting an update, never answers their direct line and when I leave messages at the switch board requesting a call back, I rarely get one. The sale involved no mortgage or chain so it was a very straight forward sale and yet inexplicably they haven't completed the work yet. I paid for a land registry charge to be updated in April and I've recently been informed this still hasn't been done delaying matters further. Ive also been asked for information I've already provided earlier in the process. I feel bitterly disappointed and frustrated with the service I've received from JMW and would suggest you avoid them at all costs.

A representative from JMW Solicitors responded to this review

15/10/2021

Dear Gareth, we are very sorry to hear about your experience. May we ask that you provide us with your case reference number and we shall look into this right away. Kind regards, JMW.

Jon

1 Apr 2021

Housing & Property

Jon

Acted for me in a re-mortgage. Always very responsive and clear on the plan/steps. Use of technology meant it could be completed 99% remotely, just 1 document had to be posted.

A representative from JMW Solicitors responded to this review

06/04/2021

Hi Jon, we are delighted to hear that you are happy with the service that our team provided you. Kind regards, JMW.

Deji

18 Jan 2021

Housing & Property

Deji

Owen Wilson represented me for my property re-mortgage. His service is professional and executed within the expected time. I highly recommend him and will hopefully use his service again

A representative from JMW Solicitors responded to this review

19/01/2021

Hi Deji, thank you for leaving us this review and recommending our services. Kind regards, JMW.

Ho

31 May 2026

Poor Handling of a Time-Sensitive Clinical Negligence Enquiry

Avoid Mark Sutton at JMW Solicitors Manchester if you want a complex or time-sensitive clinical negligence enquiry handled properly. After I sent detailed corrections to JMW’s original assessment in January 2025, Mark Sutton told me they would “be in touch again soon”. When nothing substantive followed, I had to chase again in March, only to be told to “bear with us”. In reality, the matter then drifted for months without meaningful progress, until I had to raise limitation concerns myself in October. Mark Sutton gave no clear guidance on what evidence or expert route might realistically strengthen the case. Instead, the reasons for refusal seemed to expand over time. The reasoning was also inconsistent. JMW said it would be inappropriate to approach my treating doctors because any opinion would need to come from an independent expert, yet later correspondence still relied on a treating doctor’s note when it supported a point against my case. Even after I obtained additional documentary evidence that I believed materially strengthened the case, Mark Sutton still declined the matter. I later made a formal complaint. JMW admitted there had been a delay, but still gave no proper explanation for why the matter had been left to drift from March to October 2025 without meaningful progress. They also tried to minimise the complaint by saying their complaints process is usually reserved for clients, despite the fact that I had been referred to them through insurer-funded legal assistance. Overall, I was left with the clear view that Mark Sutton and JMW Solicitors Manchester did not handle this matter with the diligence, clarity or consistency I would expect.

anonymous

7 May 2026

Housing & Property

Good Team of Solicitors

Team of solicitors who did our purchase and sale for our property. Sally Hay in particular was great always responding swiftly. Hanaa Sahib also responded in a timely manner. It was a complicated completion and it did cause us a lot of stress, feel things could have been made easier, however some circumstances were beyond the control of JMW

A representative from JMW Solicitors responded to this review

08/06/2026

Hi, Thank you for your positive review. We're glad to hear that Sally and Hanaa responded swiftly, despite some challenges with the completion. Kind regards JMW Solicitors

M Hyde

30 Apr 2026

Housing & Property

Efficient property sale

JMW were recommended to us as very proactive for conveyancing, and they did indeed bring the sale of our flat to a satisfactory completion within a quick time-frame of 12 weeks. We were looked after entirely by a friendly paralegal who was extremely polite and always very quick to respond to our communications. Some information had to be repeated and the last push to exchange was a bit of a clamber, but we were generally very happy with the process.

A representative from JMW Solicitors responded to this review

05/05/2026

Hi, Thank you for your review. We're pleased to hear that one of our paralegals helped to achieve a completion within 12 weeks for you, and that you found them to be polite and quick to respond. We will pass your kind words on to the team. Kind regards JMW.

Ian

13 Nov 2025

Extremely professional and thorough

I have had an ongoing complicated medical issue for over 6 years that I have been unable to resolve, this issue has had a devastating impact on my life and I felt totally lost. My friend recommended I speak with Sara Stanger at JMW solicitors, the following conversation changed my life, she is both empathetic, sympathetic, utterly professional, gave clear information and advice and then went onto check I understood what I had been told. Sara Stanger is a knowledgeable and professional individual who has given me prompt support whilst keeping me informed in an easy-to-understand way throughout the whole process, Once Sara Stanger intervened on my behalf, I received prompt service that I absolutely believe would not have happened. I would thoroughly recommend Sara Stanger to anyone who needs professional advise and support she is absolutely one in a million and a thoroughly moral human being.

A representative from JMW Solicitors responded to this review

13/11/2025

Hi Ian, Thank you for sharing your experience with Sara Stanger. We're so glad to hear that her empathy, professionalism, and clear communication made such a positive impact on your situation. Your recommendation means a lot, and we appreciate your trust in Sara's support. Kind regards, JMW.

Shaukat

10 Nov 2025

Poor customer service.

Not happy with the service took too long and most of the time not been informed or updated had to call most of the time myself for updates throughout the proceedings very disappointed would not recommend this firm at all?

A representative from JMW Solicitors responded to this review

10/11/2025

Hi Shaukat, We are sorry to read about your experience. Please may we ask that you provide us with further information, including your case reference number, to feedback@jmw.co.uk. Kind regards, JMW.

Kieran

30 Apr 2022

Kieran

We purchased a new build as first time buyers, and JMW assigned Steven to our case. From start to finish, he was incredibly patient and always on hand to answer our questions. A credit to the company!

A representative from JMW Solicitors responded to this review

03/05/2022

Hi Kieran, We are delighted to hear that your are happy with how Steven handled your purchase and have passed on your kind words to him. We wish you all the best in your new home. Kind regards, JMW Solicitors

JLS

26 Apr 2022

JLS

We have used JMW for years but this time it was for the sale of our forever home. The journey wasn't plain sailing due to the vendor but Beth and Amanda were amazing at keeping us up to date, keeping us informed of all eventualities, getting searches and contracts back on time and just generally being super patient with us whilst we worried like mad. Havinh a good solicitor makes a huge difference when buying a house and I couldn't reccommend anyone better than the JMW team. Thanks Guys !

A representative from JMW Solicitors responded to this review

27/04/2022

Thank you for taking the time to leave this really nice review, we have passed on your kind words to Beth and Amanda. Kind regards, JMW.

Timothy

11 Apr 2022

Timothy

I had a good experience with the conveyancing team and Rachel Heath selling one of my investment properties. Rachel's communication and efficiency was great with this transaction.

A representative from JMW Solicitors responded to this review

12/04/2022

Hi Timothy, thank you for writing us this review. We have passed on your kind words to Rachel and the team. Kind regards, JMW.

John

10 Apr 2022

John

Very professional and reliable certainly know their stuff I would highly recommend this business

A representative from JMW Solicitors responded to this review

11/04/2022

Hi John, thank you for recommending our services. We are delighted to hear that are pleased with how we handled your case. Kind regards, JMW.

Jack

6 Apr 2022

Jack

Just completed on my house purchase and Craig was fantastic throughout. It was a lengthy transaction with complex issues regarding the title of the garden. Craig kept me updated at every stage and always responded to every email and query promptly. Would definitely recommend.

A representative from JMW Solicitors responded to this review

07/04/2022

Hi Jack, thank you for recommending our services, we are delighted to hear that you are happy with how Craig handled your house purchase. We wish you all the best in your new home. Kind regards, JMW.

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