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Battens Solicitors Limited

4.9 | 166 Reviews 166 Reviews | Notice to Complete
835 Total Company Reviews info icon Notice to Complete | info icon 835 Total Company Reviews Notice to Complete | info icon 835 Total Company Reviews

Ground Floor, 16 West Street, Bridport, Dorset, DT6 3QP

Accepting new clients

Ground Floor, 16 West Street, Bridport, Dorset, DT6 3QP

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 8004090

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Battens Solicitors Limited |

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Battens Solicitors Limited Review Scores & Client Satisfaction Overview

4.9
Excellent
95%
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.9/5
Initial Impressions 4.8/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Battens Solicitors Limited are accredited by

Children Law accreditation awarded to Battens Solicitors Limited
Lexcel - excellence in legal practice management and client care accreditation awarded to Battens Solicitors Limited
Family Law accreditation awarded to Battens Solicitors Limited

Description

At Battens, we understand everyone faces unique challenges, whether protecting family, interests, or business assets. We take the time to listen and guide you through life's milestones with wisdom and collaboration. Our clients rely on our renowned legal expertise, fresh thinking, and clear, jargon-free advice. Proud of our award-winning firm, we uphold 300 years of hard work, commitment, and timeless values in a complex, modern world.

Rankings by area of expertise

The rankings below show the areas of expertise that Battens Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Battens Solicitors Limited Review Scores & Client Satisfaction Overview

4.8
Excellent
94%
Value for
Money
11% above
national average
95%
Success
Rate
13% above
national average
95%
Would
Recommend
14% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.7/5

Accreditations

Battens Solicitors Limited are accredited by

Children Law accreditation awarded to Battens Solicitors Limited
Lexcel - excellence in legal practice management and client care accreditation awarded to Battens Solicitors Limited
Family Law accreditation awarded to Battens Solicitors Limited

Description

At Battens, we understand everyone faces unique challenges, whether protecting family, interests, or business assets. We take the time to listen and guide you through life's milestones with wisdom and collaboration. Our clients rely on our renowned legal expertise, fresh thinking, and clear, jargon-free advice. Proud of our award-winning firm, we uphold 300 years of hard work, commitment, and timeless values in a complex, modern world.

Rankings by area of expertise

The rankings below show the areas of expertise that Battens Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Battens Solicitors Limited

Contact & Locations - Battens Solicitors Limited

Opening hours

Monday 09:00–17:15
Tuesday 09:00–17:15
Wednesday 09:00–17:15
Thursday 09:00–17:15
Friday 09:00–17:15
Saturday (Closed)
Sunday (Closed)

Ground Floor, 16 West Street, Bridport, Dorset, DT6 3QP

Reviews

4.9 /5 166 Reviews
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Rating

Review Source

Clients say

What clients say about Battens Solicitors Limited

Clients praise the firm for strong specialisms in conveyancing, wills and probate, property transactions (sales, purchases, remortgages), business acquisitions and litigious matters, with clear, practical legal advice. Reviewers value professionalism, efficiency and strong communication, plus responsiveness, calmness under pressure, empathy and compassion in difficult personal matters. Clients also highlight approachability, clarity in explaining legal terms, proactive problem‑solving and reliability, making stressful processes smoother and often achieving favourable outcomes.

professional service
clear communication
efficient handling
helpful staff
compassionate support
knowledgeable team
timely responses
approachable lawyers
problem solving
stress free

ReviewSolicitors Review List

Profile image of Susan Lofthouse

Susan Lofthouse

Verified
Housing & Property

House sale and purchase.

Cate Barnes gave us excellent service. She was calm and very efficient. Also clear in her explanations of legal terms.

A representative from Battens Solicitors Limited responded to this review

Thank you for your review and positive comments about Cate from our Residential Conveyancing team based in our Dorchester office. If we can be of further assistance, please don't hesitate to contact us. Kind Regards, Battens Solicitors

0
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Suzanne Marshall

Housing & Property

Remortgage

Cathy was my point of contact and was very helpful navigating me through a re mortgage following divorce. She always responded to my emails and I never felt any question was too much. Always used Battens and always will for all matters

Legal experts tagged in
this review

A representative from Battens Solicitors Limited responded to this review

Thank you for your review and positive comments about Cathy and Tina from our Residential Conveyancing team based in our Yeovil office. If we can be of further assistance, please don't hesitate to contact us. Kind Regards, Battens Solicitors

0
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Paul Ridges

Commercial Property

Dealing with the surrender of a shop lease

Could not recommend them highly enough contacted the Bridport branch and from that point on the service was totally professional my main point of contact was with Amy Heaver “thanks once again Amy” she really knows he job and pointed out several important issues with my landlords demands which proved to be very useful in negotiations resulting in a very favourable outcome and saved me a great deal of money and time

Solicitors tagged in
this review

A representative from Battens Solicitors Limited responded to this review

Thank you for your review and positive comments about Amy from our Commercial Property team based in our Bridport office. If we can be of further assistance, please don't hesitate to contact us. Kind Regards, Battens Solicitors

0
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Hannah Gravenor

Housing & Property

Excellent service

Excellent, professional and efficient service provided by Ross and his conveyancing team at the Yeovil office. They made complex information regarding my transaction straightforward to understand and answered my many questions promptly. The fees were clearly set out from the start and the transaction moved forward swiftly thanks to the hard work of the team. I would definitely recommend Battens to friends and family.

Solicitors tagged in
this review

A representative from Battens Solicitors Limited responded to this review

Thank you for your review and positive comments about Ross from our Residential Conveyancing team based in our Yeovil office. If we can be of further assistance, please don't hesitate to contact us. Kind Regards, Battens Solicitors

0
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anonymous

Commercial Property

Excellent Service from understanding and expert solicitor

Battens acted in the sale of a small parcel of land to a neighbour of our charitable community hall. The valuation was complex due to its development potential and the sale under the Charities Act 2011 needed expert handling. We had excellent service throughout the lengthy process.

Solicitors tagged in
this review

A representative from Battens Solicitors Limited responded to this review

Thank you for your review and positive comments about Patrick from our Commercial Property team based in our Bath office. If we can be of further assistance, please don't hesitate to contact us. Kind Regards, Battens Solicitors

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Other Reviews

Profile image of keith parkinson

keith parkinson

Housing & Property

keith

First class brilliant conveyancing for us, extremely diligent and hard working. Both Michelle and Leia were warm and understanding making the process the least stressful and the most pleasurable move we have ever done thanks.

Legal experts tagged in
this review

Thank you for your review and positive comments about Michelle and Leia from our Residential Conveyancing team based in our Wareham office. If we can be of further assistance, please don't hesitate to contact us. Kind Regards, Battens Solicitors

0
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Profile image of Gina Westbrook

Gina Westbrook

Housing & Property

Gina

The whole conveyancing process was smooth, efficient, friendly and polite. Thank you very much to Cate Barnes and Deborah Frazer who were brilliant!

Thank you for your review and positive comments about Cate and Deborah from our Residential Conveyancing team based in our Dorchester office. If we can be of further assistance, please don't hesitate to contact us. Kind Regards, Battens Solicitors

0
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Profile image of Terry Western

Terry Western

Terry

Conducted our business with the minimum of fuss, efficiently and expeditiously, and within the predicted budget. A wholly professional organisation that I wouldn’t hesitate to use again or recommend to others.

Thank you for your review about our Bridport legal team. If we can be of further assistance, please don't hesitate to contact us. Kind Regards, Battens Solicitors

0
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Profile image of Amelia Price

Amelia Price

Amelia

Highly recommend Ross and Battens. Having experienced several property sales and purchases , Battens by far have been the best conveyancing firm we’ve dealt with.

Thank you for your review and positive comments about Ross from our Residential Conveyancing team. If we can be of further assistance, please don't hesitate to contact us. Kind Regards, Battens Solicitors

0
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Profile image of Ben Beach

Ben Beach

Ben

Samantha and the team worked unbelievably hard to rectify a poor conveyancing situation through no fault of their own. All communication was fast and straight forward, as well as being helpful and friendly throughout the process. I couldn't recommend them enough!

Thank you for your review and positive comments about Samantha from our Residential Conveyancing team. If we can be of further assistance, please don't hesitate to contact us. Kind Regards, Battens Solicitors

0
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Reviews

4.8 /5 835 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Battens Solicitors Limited

Clients praise the firm for strong specialisms in conveyancing, wills and probate, property transactions (sales, purchases, remortgages), business acquisitions and litigious matters, with clear, practical legal advice. Reviewers value professionalism, efficiency and strong communication, plus responsiveness, calmness under pressure, empathy and compassion in difficult personal matters. Clients also highlight approachability, clarity in explaining legal terms, proactive problem‑solving and reliability, making stressful processes smoother and often achieving favourable outcomes.

professional service
clear communication
efficient handling
helpful staff
compassionate support
knowledgeable team
timely responses
approachable lawyers
problem solving
stress free

ReviewSolicitors Review List

Profile image of  J & P Ainslie

J & P Ainslie

Verified

Major error

Exact requirements for the revision of our wills were not carried out. On the first draft our youngest of our three sons was totally cut out of the will. On the second draft there was yet another error which would have meant that son’s portion would not have come to his son if our son predeceased us. Meaning that portion would have been divided with all the other grandchildren. Not what was very clearly requested in writing on our first discussion. No very professional.

Solicitors tagged in
this review

A representative from Battens Solicitors Limited responded to this review

We are sorry to hear that you were unhappy with some aspects of our service as we pride ourselves on our high levels of customer care and satisfaction. We always work hard to resolve any issues that our clients may have accordingly. We take all complaints seriously and have a rigorous complaints procedure to resolve any issues that our clients may have. If you would like to raise your concerns with us, please contact our Complaints Officer, Katherine Gilmour, at Battens Solicitors, Maltravers House, Petters Way, Yeovil BA20 1SH or by email katherine.gilmour@battens.co.uk. Kind regards, Battens Solicitors

0
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Profile image of Judith Cox

Judith Cox

Verified
Housing & Property

Well done, Sarah

Sarah and Daniel did a great job for us. The whole process was handled with courtesy, professionalism and, notwithstanding a few twists and turns, efficiently. Thank you.

Solicitors tagged in
this review

A representative from Battens Solicitors Limited responded to this review

Thank you for your review and positive comments about Sarah and Daniel from our Residential Conveyancing team based in our Wareham office. If we can be of further assistance, please don't hesitate to contact us. Kind Regards, Battens Solicitors

0
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Profile image of M & A Boyd

M & A Boyd

Verified
Housing & Property

Excellent communication!

Sarah recently managed a very tricky house sale for us. Always professional, always calm - even when we were tearing our hair out in frustration! Sarah and her team have helped us on many occasions and she is always there to pick up the phone when you need help, advice or reassurance. Communication is key and she doesn’t disappoint.

Solicitors tagged in
this review

A representative from Battens Solicitors Limited responded to this review

Thank you for your review and positive comments about Sarah from our Residential Conveyancing team based in our Wareham office. If we can be of further assistance, please don't hesitate to contact us. Kind Regards, Battens Solicitors

0
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Profile image of Graeme Bedford

Graeme Bedford

Verified
Employment

So Supportive!

Dawn was so supportive throughout a really difficult time. She totally understood my situation, and my personal feelings about what I wanted to achieve, then did a great job of tailoring her advice to help me.

Solicitors tagged in
this review

A representative from Battens Solicitors Limited responded to this review

Thank you for your review and positive comments about Dawn from our Employment Law team based in our Yeovil office. If we can be of further assistance, please don't hesitate to contact us. Kind Regards, Battens Solicitors

0
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Profile image of Helen Mortimer

Helen Mortimer

Verified
Wills, Trusts & Probate

Excellent service all round

I have used Battens for both my house sales and my will. Always felt looked after and they have been very efficient

Legal experts tagged in
this review

A representative from Battens Solicitors Limited responded to this review

Thank you for your review and positive comments about Claire from our Conveyancing team and Natasha from our Wills, Trusts, Probate and Estate Administration team based in our Wareham office. If we can be of further assistance, please don't hesitate to contact us. Kind Regards, Battens Solicitors

0
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Other Reviews

Profile image of Mark Trundell

Mark Trundell

Mark

I received sound, solid advice from Battens Solicitors. They helped me with my Small, Money Claim throughout the whole case process. This help secured a successful result for which I am very happy about and very grateful for. Battens were not the only source of legal advice I took, but was easily the best. It was made clear to me what my options were, what I needed to do and when I needed to do it. As a result of this, in court I felt my preparation and evidence were much better than the Defendant's and this certainly helped to make and win my case. Battens are thoroughly recommended by me.

Thank you for your review and positive comments about our Disputes team based in our Yeovil office. If we can be of further assistance, please don't hesitate to contact us. Kind Regards, Battens Solicitors

0
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Profile image of Andrew Cross

Andrew Cross

Andrew

Professional, welcoming and efficient. We were very pleased with the service and Emily and her colleagues were charming.

Thank you for your review and positive comments about Emily from our Wills, Trusts, Probate and Estate Administration team based in our Sherborne office. If we can be of further assistance, please don't hesitate to contact us. Kind Regards, Battens Solicitors

0
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Profile image of keith parkinson

keith parkinson

Housing & Property

keith

First class brilliant conveyancing for us, extremely diligent and hard working. Both Michelle and Leia were warm and understanding making the process the least stressful and the most pleasurable move we have ever done thanks.

Legal experts tagged in
this review

Thank you for your review and positive comments about Michelle and Leia from our Residential Conveyancing team based in our Wareham office. If we can be of further assistance, please don't hesitate to contact us. Kind Regards, Battens Solicitors

0
Collected on: Google collection source logo
Profile image of Gina Westbrook

Gina Westbrook

Housing & Property

Gina

The whole conveyancing process was smooth, efficient, friendly and polite. Thank you very much to Cate Barnes and Deborah Frazer who were brilliant!

Thank you for your review and positive comments about Cate and Deborah from our Residential Conveyancing team based in our Dorchester office. If we can be of further assistance, please don't hesitate to contact us. Kind Regards, Battens Solicitors

0
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Profile image of Beverly Clayton

Beverly Clayton

Beverly

Very professional with great communication. Used several times. Highly recommend

Thank you for your review and positive comments about our legal team in Wareham. If we can be of further assistance, please don't hesitate to contact us. Kind Regards, Battens Solicitors

0
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