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Battens Solicitors Limited

4.0 | 54 Reviews 54 Reviews | Errors and Omissions
826 Total Company Reviews info icon Errors and Omissions | info icon 826 Total Company Reviews Errors and Omissions | info icon 826 Total Company Reviews

2-4 West Street, Wareham, Dorset, BH20 4JU

01929768720

Accepting new clients

2-4 West Street, Wareham, Dorset, BH20 4JU

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 636477

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Battens Solicitors Limited |

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4.0
Very Good
54 Reviews
80%
Value for
Money
76%
Success
Rate
76%
Would
Recommend
Communication 4.1/5
Initial Impressions 4.1/5
Approachability 4.1/5
Documentation Accuracy 4.1/5
Legal Knowledge 4.1/5
Value for money 4.0/5

Accreditations

Battens Solicitors Limited are accredited by

Children Law accreditation awarded to Battens Solicitors Limited
Lexcel - excellence in legal practice management and client care accreditation awarded to Battens Solicitors Limited
Family Law accreditation awarded to Battens Solicitors Limited

Description

At Battens, we understand everyone faces unique challenges, whether protecting family, interests, or business assets. We take the time to listen and guide you through life's milestones with wisdom and collaboration. Our clients rely on our renowned legal expertise, fresh thinking, and clear, jargon-free advice. Proud of our award-winning firm, we uphold 300 years of hard work, commitment, and timeless values in a complex, modern world.

Rankings by area of expertise

4.8
Excellent
826 Reviews
94%
Value for
Money
11% above
national average
95%
Success
Rate
13% above
national average
95%
Would
Recommend
14% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.7/5

Accreditations

Battens Solicitors Limited are accredited by

Children Law accreditation awarded to Battens Solicitors Limited
Lexcel - excellence in legal practice management and client care accreditation awarded to Battens Solicitors Limited
Family Law accreditation awarded to Battens Solicitors Limited

Description

At Battens, we understand everyone faces unique challenges, whether protecting family, interests, or business assets. We take the time to listen and guide you through life's milestones with wisdom and collaboration. Our clients rely on our renowned legal expertise, fresh thinking, and clear, jargon-free advice. Proud of our award-winning firm, we uphold 300 years of hard work, commitment, and timeless values in a complex, modern world.

Rankings by area of expertise

Meet the team of Battens Solicitors Limited

Michelle Roberts

Michelle Roberts

Conveyancing Executive

5.0 12
Sarah Ford

Sarah Ford

Solicitor and Associate Director

4.7 10

Contact details

01929768720
enquiries@battens.co.uk
www.battens.co.uk

Opening hours

Monday 09:00–17:15
Tuesday 09:00–17:15 (Open)
Wednesday 09:00–17:15
Thursday 09:00–17:15
Friday 09:00–17:15
Saturday (Closed)
Sunday (Closed)

2-4 West Street, Wareham, Dorset, BH20 4JU

Reviews

4.0 /5 54 Reviews
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    Review Source

    Rating

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    Clients say

    Clients praise the firm’s expertise in conveyancing, probate, wills, family and commercial matters, including complex valuations and care proceedings. Reviewers value clear, prompt communication, professionalism, efficiency and practical, demystifying legal advice. The team is described as approachable, compassionate and supportive during difficult times, patient in explaining processes, proactive and organised, delivering timely outcomes and cost transparency. Clients repeatedly highlight reliability, responsiveness and a customer-focused attitude that makes stressful transactions straightforward and reassuring.

    helpful staff
    clear communication
    professional service
    responsive team
    knowledgeable advisers
    compassionate support
    efficient conveyancing
    friendly approach
    proactive problem‑solving
    timely updates

    ReviewSolicitors Review List

    Profile image of Jennifer Northway

    Jennifer Northway

    Verified
    Wills, Trusts & Probate

    A professional and reliable service

    A professional and reliable service throughout. The team at the firm was knowledgeable and approachable and provided helpful advice and support throughout the process which was much appreciated.

    Legal experts tagged in
    this review

    legal expert Rosanna Derryman Rosanna Derryman

    A representative from Battens Solicitors Limited responded to this review

    Thank you for your review and positive comments about Rosanna from our Wills, Trusts, Probate and Estate Administration team based in our Yeovil office. If we can be of further assistance, please don't hesitate to contact us. Kind Regards, Battens Solicitors

    0
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    Profile image of GDFS Ltd

    GDFS Ltd

    Verified
    Company & Commercial

    Great Company

    I had the pleasure of having Brian look after my case. He was extremely professional and had a very good understanding of what the requirements we had. He came back to me in a timely fashion and was able to put our minds at ease. I would fully recommend Battens Solicitors and Brian. Thank you for all your help.

    Solicitors tagged in
    this review

    legal expert Brian Levine Brian Levine

    A representative from Battens Solicitors Limited responded to this review

    Thank you for your review and positive comments about Brian from our Corporate and Business Law team based in our Bath office. If we can be of further assistance, please don't hesitate to contact us. Kind Regards, Battens Solicitors

    0
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    Profile image of David Hopkins

    David Hopkins

    Verified
    Wills, Trusts & Probate

    Very professional service.

    Myself and my wife recently had to re write our wills following the sudden and unexpected death of one of our sons. This was to ensure my daughter in law and grandchildren were not left out in our wills. It was a difficult time for us but we were dealt with in a very understanding and compassionate way.

    Solicitors tagged in
    this review

    legal expert Natasha Kenway Natasha Kenway

    A representative from Battens Solicitors Limited responded to this review

    Thank you for your review and positive comments about our Wills, Trusts, Probate and Estate Administration team in the Wareham office. If we can be of further assistance, please don't hesitate to contact us. Kind Regards, Battens Solicitors

    0
    Collected on: ReviewSolicitor collection source logo
    Profile image of Stephen George

    Stephen George

    Verified

    Battens Solicitors Yeovil

    We've used Battens for many years. Every person we have dealt with has always provided prompt, reliable and expert advice on a wide range of matters in a friendly and professional manner.

    Legal experts tagged in
    this review

    legal expert Sarah Ford Sarah Ford
    legal expert Christine Greengrow Christine Greengrow
    legal expert Tina Tippett Tina Tippett
    legal expert Isobel Swann Isobel Swann

    A representative from Battens Solicitors Limited responded to this review

    Thank you for your review and positive comments about our Yeovil office. If we can be of further assistance, please don't hesitate to contact us. Kind Regards, Battens Solicitors

    0
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    Profile image of Sharon Mateer

    Sharon Mateer

    Verified

    Dissapointment

    I feel very let down by Battens. I have never known anyone work so slowly. It has cost me the loss of the bigger flat I was hoping to buy for my son and a lot of money. I also wanted my Will redone, it took 9 weeks from the initial interview to send me, not the new draft but the rules and regs and how much it was going to cost me. I would never use you again and would advise any one who asks me to avoid you. I hope this review does some good.

    A representative from Battens Solicitors Limited responded to this review

    We are sorry to hear that you were unhappy with some aspects of our service, as we pride ourselves on our high levels of customer care and satisfaction. We always work hard to resolve any issues that our clients may have accordingly. We understand that this issue was considered and responded to under our complaints procedure. Kind Regards Battens Solicitors

    0
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    Other Reviews

    Profile image of Susan Peckham

    Susan Peckham

    Wills, Trusts & Probate

    Susan

    I have used Battens as my solicitors for over 25 years and have always found them to be professional and knowledgeable. They always convey a helpful and professionally sociable manner.

    Solicitors tagged in
    this review

    legal expert Emily Franklin Emily Franklin

    Thank you for your review and positive comments about our Sherborne legal team. If we can be of further assistance, please don't hesitate to contact us. Kind Regards, Battens Solicitors

    0
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    Profile image of Lucia

    Lucia

    Lucia

    Unfortunately, we have been really disappointed with the service we have received from Battens. We started a legal process back in August that has only now concluded and our final invoice was much higher than our initial quote. Our experience with this firm has highlighted serious inefficiency and a lack of transparency from the solicitor. Therefore, sadly we would not recommend.

    A representative from Battens Solicitors Limited responded to this review

    We are very sorry to hear that you would not recommend us. We pride ourselves on our high levels of customer care and satisfaction and so thank you for your feedback. We can see that you were kept updated on costs as the matter progressed and are therefore sorry that you feel that there was any lack of transparency. We take all complaints seriously and have a rigorous complaints procedure to resolve any issues that our clients may have. If you would like to discuss this further with us, please contact our Complaints Officer, Katherine Gilmour, at Battens Solicitors, Maltravers House, Petters Way, Yeovil BA20 1SH or email katherine.gilmour@battens.co.uk. Kind regards, Battens Solicitors

    0
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    Profile image of Dave

    Dave

    Dave

    I can highly recommend Battens solicitors. Very approachable, friendly and professional

    A representative from Battens Solicitors Limited responded to this review

    Thank you for your positive review. If we can be of further assistance, please don't hesitate to contact us. Kind Regards, Battens Solicitors

    0
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    Profile image of Ross D

    Ross D

    Ross

    Very inadequate service, characterised by extensive delays and a clear lack of attention being paid to our case. The end result was that we ended up behind where we started with the matter having accrued a significant cost with Battens. All very disappointing and would not recommend them to anyone.

    Thank you for your feedback. We pride ourselves on our high levels of customer care and satisfaction. We take all complaints seriously and have a rigorous complaints procedure to resolve any issues that our clients may have. For completeness, we note that we have of course already addressed your complaint under our complaints procedure. It was also considered by the Legal Ombudsman who took no action. We regret of course that you remain dissatisfied with the outcome of those procedures.

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    Profile image of Jon Parham

    Jon Parham

    Jon

    Battens Solicitors have been very professional with my case,I have always been informed of each step of my case. I have nothing but praise. Especially Elaine and her staff. I highly recommend them.

    Thank you for your review and your positive comments. If we can be of further assistance, please don't hesitate to contact us. Kind Regards, Battens Solicitors

    0
    Collected on: Google collection source logo

    Reviews

    4.8 /5 826 Reviews
    Filter your results
    Star rating
      Review Source

      Rating

      Review Source

      Clients say

      Clients praise the firm’s expertise in conveyancing, probate, wills, family and commercial matters, including complex valuations and care proceedings. Reviewers value clear, prompt communication, professionalism, efficiency and practical, demystifying legal advice. The team is described as approachable, compassionate and supportive during difficult times, patient in explaining processes, proactive and organised, delivering timely outcomes and cost transparency. Clients repeatedly highlight reliability, responsiveness and a customer-focused attitude that makes stressful transactions straightforward and reassuring.

      helpful staff
      clear communication
      professional service
      responsive team
      knowledgeable advisers
      compassionate support
      efficient conveyancing
      friendly approach
      proactive problem‑solving
      timely updates

      ReviewSolicitors Review List

      Profile image of Susan Lofthouse

      Susan Lofthouse

      Verified
      Housing & Property

      House sale and purchase.

      Cate Barnes gave us excellent service. She was calm and very efficient. Also clear in her explanations of legal terms.

      A representative from Battens Solicitors Limited responded to this review

      Thank you for your review and positive comments about Cate from our Residential Conveyancing team based in our Dorchester office. If we can be of further assistance, please don't hesitate to contact us. Kind Regards, Battens Solicitors

      0
      Collected on: ReviewSolicitor collection source logo
      Profile image of Suzanne Marshall

      Suzanne Marshall

      Housing & Property

      Remortgage

      Cathy was my point of contact and was very helpful navigating me through a re mortgage following divorce. She always responded to my emails and I never felt any question was too much. Always used Battens and always will for all matters

      Legal experts tagged in
      this review

      legal expert Tina Tippett Tina Tippett

      A representative from Battens Solicitors Limited responded to this review

      Thank you for your review and positive comments about Cathy and Tina from our Residential Conveyancing team based in our Yeovil office. If we can be of further assistance, please don't hesitate to contact us. Kind Regards, Battens Solicitors

      0
      Collected on: ReviewSolicitor collection source logo
      Profile image of Claire Benney

      Claire Benney

      Verified
      Housing & Property

      House purchase

      As a first time buyer Rachel and the team made the whole process of buying a house very easy. The communication throughout was excellent

      A representative from Battens Solicitors Limited responded to this review

      Thank you for your review and positive comments about Rachel from our Residential Conveyancing team based in our Sherborne office. If we can be of further assistance, please don't hesitate to contact us. Kind Regards, Battens Solicitors

      0
      Collected on: ReviewSolicitor collection source logo
      Profile image of Jennifer Northway

      Jennifer Northway

      Verified
      Wills, Trusts & Probate

      A professional and reliable service

      A professional and reliable service throughout. The team at the firm was knowledgeable and approachable and provided helpful advice and support throughout the process which was much appreciated.

      Legal experts tagged in
      this review

      legal expert Rosanna Derryman Rosanna Derryman

      A representative from Battens Solicitors Limited responded to this review

      Thank you for your review and positive comments about Rosanna from our Wills, Trusts, Probate and Estate Administration team based in our Yeovil office. If we can be of further assistance, please don't hesitate to contact us. Kind Regards, Battens Solicitors

      0
      Collected on: ReviewSolicitor collection source logo
      Profile image of Paul Ridges

      Paul Ridges

      Commercial Property

      Dealing with the surrender of a shop lease

      Could not recommend them highly enough contacted the Bridport branch and from that point on the service was totally professional my main point of contact was with Amy Heaver “thanks once again Amy” she really knows he job and pointed out several important issues with my landlords demands which proved to be very useful in negotiations resulting in a very favourable outcome and saved me a great deal of money and time

      Solicitors tagged in
      this review

      legal expert Amy Heaver Amy Heaver

      A representative from Battens Solicitors Limited responded to this review

      Thank you for your review and positive comments about Amy from our Commercial Property team based in our Bridport office. If we can be of further assistance, please don't hesitate to contact us. Kind Regards, Battens Solicitors

      0
      Collected on: ReviewSolicitor collection source logo

      Other Reviews

      Profile image of Beverly Clayton

      Beverly Clayton

      Beverly

      Very professional with great communication. Used several times. Highly recommend

      Thank you for your review and positive comments about our legal team in Wareham. If we can be of further assistance, please don't hesitate to contact us. Kind Regards, Battens Solicitors

      0
      Collected on: Google collection source logo
      Profile image of Simon Potter (Simon)

      Simon Potter (Simon)

      Simon

      Christine supported me through the process of probate, throughout what was a very difficult time in my life, Christine dealt with the whole situation and my questions with the utmost professionalism and compassion. I will be forever grateful for this.

      Thank you for your review and positive comments about Christine from our Wills, Trusts, Probate and Estate Administration team in Yeovil. If we can be of further assistance, please don't hesitate to contact us. Kind Regards, Battens Solicitors

      0
      Collected on: Google collection source logo
      Profile image of Christopher Hood

      Christopher Hood

      Christopher

      In the past I have had some dreadful experiences with solicitors regarding the purchase and sale of property....but not this time. Battens were efficient, on the ball and did everything exactly as required without any surprises either time or cost wise. I thoroughly recommend Cate Barnes for her quiet proficiency, professionalism and competence. With her we were in great hands.

      Thank you for your review and positive comments about Cate from our Conveyancing team in Poundbury. If we can be of further assistance, please don't hesitate to contact us. Kind Regards, Battens Solicitors

      0
      Collected on: Google collection source logo
      Profile image of Susan Peckham

      Susan Peckham

      Wills, Trusts & Probate

      Susan

      I have used Battens as my solicitors for over 25 years and have always found them to be professional and knowledgeable. They always convey a helpful and professionally sociable manner.

      Solicitors tagged in
      this review

      legal expert Emily Franklin Emily Franklin

      Thank you for your review and positive comments about our Sherborne legal team. If we can be of further assistance, please don't hesitate to contact us. Kind Regards, Battens Solicitors

      0
      Collected on: Google collection source logo
      Profile image of Mary Reilly

      Mary Reilly

      Mary

      Awful service

      Thank you for your comment. Unfortunately, we are unable to find any records of you on our system at the moment. If you would like to raise your concerns with us, please contact our Complaints Officer, Katherine Gilmour, at Battens Solicitors, Maltravers House, Petters Way, Yeovil BA20 1SH or by email katherine.gilmour@battens.co.uk. Kind regards, Battens Solicitors

      0
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