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JMW Solicitors

4.3 | 34 Reviews 34 Reviews | Company & Commercial
2,513 Total Company Reviews info icon Company & Commercial | info icon 2,513 Total Company Reviews Company & Commercial | info icon 2,513 Total Company Reviews

The Plaza, 100 Old Hall Street, Liverpool, Merseyside, L3 9QJ

Accepting new clients

The Plaza, 100 Old Hall Street, Liverpool, Merseyside, L3 9QJ

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 648458

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JMW Solicitors |

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JMW Solicitors Review Scores & Client Satisfaction Overview

4.3
Excellent
86%
Value for
Money
82%
Success
Rate
91%
Would
Recommend
Communication 4.2/5
Initial Impressions 4.3/5
Approachability 4.3/5
Documentation Accuracy 4.3/5
Legal Knowledge 4.4/5
Value for money 4.3/5

Accreditations

JMW Solicitors are accredited by

Criminal Litigation accreditation awarded to JMW Solicitors
Clinical Negligence accreditation awarded to JMW Solicitors
The Law Society accreditation awarded to JMW Solicitors

Description

JMW is a full-service law firm providing legal services and advice for both businesses and individuals. For more than 40 years, we have been fighting to achieve a positive outcome for our clients to get them the results they deserve. With three offices in the UK, our head office in Manchester, a full-service office in London and one of our specialist family law teams in Liverpool, we can help clients across the country no matter who you are and what you require. We build close working relationships with our clients and in your time of need we are the legal experts to have in your corner.

Rankings by area of expertise

The rankings below show the areas of expertise that JMW Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

JMW Solicitors Review Scores & Client Satisfaction Overview

4.7
Excellent
93%
Value for
Money
10% above
national average
92%
Success
Rate
10% above
national average
93%
Would
Recommend
12% above
national average
Communication 4.7/5
Initial Impressions 4.7/5
Approachability 4.7/5
Documentation Accuracy 4.7/5
Legal Knowledge 4.7/5
Value for money 4.7/5

Accreditations

JMW Solicitors are accredited by

Criminal Litigation accreditation awarded to JMW Solicitors
Clinical Negligence accreditation awarded to JMW Solicitors
The Law Society accreditation awarded to JMW Solicitors

Description

JMW is a full-service law firm providing legal services and advice for both businesses and individuals. For more than 40 years, we have been fighting to achieve a positive outcome for our clients to get them the results they deserve. With three offices in the UK, our head office in Manchester, a full-service office in London and one of our specialist family law teams in Liverpool, we can help clients across the country no matter who you are and what you require. We build close working relationships with our clients and in your time of need we are the legal experts to have in your corner.

Rankings by area of expertise

The rankings below show the areas of expertise that JMW Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Housing & Property 1 / 103
Insurance Law 1 / 58
Land Law 1 / 58
Fraud Law 1 / 29
Commercial Property 1 / 97
Family Law 3 / 84
Commercial and Business Law 1 / 69
Construction 1 / 57
Private Client Law 1 / 34
Immigration Law 1 / 19
Company & Commercial 2 / 143
Professional Negligence 1 / 72
Personal Injury 4 / 78
Wills, Trusts & Probate 3 / 85
Contract Law 1 / 75
Crime/ Criminal Defence 4 / 73
Child Law 1 / 42
Notary 2 / 52
Dispute Resolution 3 / 96
Litigation 2 / 60
Immigration 2 / 90
Clinical Negligence 2 / 43
Consumer 2 / 132
Banking 1 / 93
Company Law 1 / 68
Driving offences 2 / 14
Mergers and Acquisitions Law 1 / 109
Employment 4 / 130
Money & Tax 3 / 80
Elder Law 1 / 13
Intellectual Property Law 1 / 118
Cybersecurity and Data Protection Law 1 / 49
Debt and Tax Law 1 / 51
Domestic Violence Law 1 / 26
IT & Intellectual Property 1 / 81
International Business Law 1 / 80
Business Law 1 / 30
Care Law 1 / 31
Compliance Law 1 / 57
Cosmetic Surgery Law 1 / 22
Energy Law 1 / 87
Charities 1 / 54
Copyright Law 1 / 51
Court of Protection and Deputyship 1 / 22
Digital Law 1 / 74
Enforcement Law 1 / 41
Injunctions Law 1 / 55
LGBT Law 1 / 16
Licensing Law 1 / 27
Retail Law 1 / 67
Road Traffic Law 1 / 24
Advertising and Marketing Law 1 / 76
Agriculture 1 / 34
Appeals Law 1 / 32
Banking and Financial Law 1 / 79
Bribery and Corruption Law 1 / 30
Communications Law 1 / 53
Corporate Law 1 / 137
Criminal Law 1 / 46
Disability Law 1 / 42
Equality Law 1 / 69
Financial Crime Law 1 / 27
Fire Safety Law 1 / 13
Gambling Law 1 / 30
Government Contracts Law 1 / 53
Government Investigations 1 / 36
Health and Safety Law 1 / 40
Health and Welfare Law 1 / 40
Healthcare Law 1 / 34
Hospitality Law 1 / 52
Information Law 1 / 87
Infrastructure Law 1 / 63
Inquest Law 1 / 24
International Enforcement of Judgments 1 / 42
International Law 1 / 30
Jurisdiction Law 1 / 18
Media Law 1 / 29
Medical Law 1 / 19
National Insurance Law 1 / 55
Occupational Health Law 1 / 28
Pensions Law 1 / 38
Planning Law 1 / 41
Privacy Law 1 / 48
Private International Law 1 / 12
Product Safety Law 1 / 34
Regulations 3 / 102
Sports Law 1 / 60
Welfare & Benefits 2 / 44
White Collar Crime 1 / 12
Local 4 / 233
Housing & Property 539 / 4,772
Insurance Law 16 / 659
Land Law 57 / 1,322
Fraud Law 14 / 514
Commercial Property 205 / 3,667
Family Law 311 / 4,224
Commercial and Business Law 23 / 355
Construction 50 / 854
Private Client Law 31 / 305
Immigration Law 24 / 1,156
Company & Commercial 156 / 4,183
Professional Negligence 42 / 1,298
Personal Injury 145 / 2,650
Wills, Trusts & Probate 406 / 3,763
Contract Law 33 / 1,426
Crime/ Criminal Defence 117 / 2,142
Child Law 65 / 1,640
Notary 65 / 849
Dispute Resolution 95 / 1,802
Litigation 52 / 892
Immigration 102 / 2,284
Clinical Negligence 77 / 1,247
Consumer 116 / 4,415
Banking 50 / 1,032
Company Law 31 / 970
Driving offences 58 / 626
Mergers and Acquisitions Law 18 / 433
Employment 251 / 3,622
Money & Tax 108 / 1,951
Elder Law 23 / 317
Intellectual Property Law 10 / 625
Cybersecurity and Data Protection Law 16 / 893
Debt and Tax Law 32 / 787
Domestic Violence Law 25 / 896
IT & Intellectual Property 46 / 1,114
International Business Law 4 / 211
Business Law 25 / 469
Care Law 30 / 531
Compliance Law 11 / 462
Cosmetic Surgery Law 9 / 149
Energy Law 16 / 359
Charities 34 / 767
Copyright Law 14 / 522
Court of Protection and Deputyship 28 / 577
Digital Law 9 / 295
Enforcement Law 20 / 576
Injunctions Law 22 / 931
LGBT Law 14 / 232
Licensing Law 19 / 501
Retail Law 1 / 71
Road Traffic Law 13 / 249
Advertising and Marketing Law 1 / 80
Agriculture 100 / 820
Appeals Law 12 / 849
Banking and Financial Law 4 / 218
Bribery and Corruption Law 6 / 411
Communications Law 1 / 53
Corporate Law 33 / 843
Criminal Law 31 / 1,008
Disability Law 26 / 601
Equality Law 35 / 1,097
Financial Crime Law 9 / 461
Fire Safety Law 4 / 180
Gambling Law 2 / 75
Government Contracts Law 3 / 133
Government Investigations 9 / 416
Health and Safety Law 21 / 574
Health and Welfare Law 9 / 186
Healthcare Law 11 / 357
Hospitality Law 3 / 95
Information Law 6 / 339
Infrastructure Law 4 / 187
Inquest Law 5 / 50
International Enforcement of Judgments 6 / 153
International Law 10 / 376
Jurisdiction Law 6 / 166
Media Law 3 / 96
Medical Law 6 / 189
National Insurance Law 23 / 422
Occupational Health Law 20 / 429
Pensions Law 13 / 488
Planning Law 28 / 585
Privacy Law 9 / 514
Private International Law 5 / 130
Product Safety Law 2 / 56
Regulations 90 / 2,409
Sports Law 7 / 303
Welfare & Benefits 62 / 1,050
White Collar Crime 10 / 204
National 202 / 11,165

Contact & Locations - JMW Solicitors

Opening hours

Monday 08:30–18:00
Tuesday 08:30–18:00
Wednesday 08:30–18:00
Thursday 08:30–18:00
Friday 08:30–18:00
Saturday (Closed)
Sunday (Closed)

The Plaza, 100 Old Hall Street, Liverpool, Merseyside, L3 9QJ

Reviews

4.3 /5 34 Reviews
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anonymous

Housing & Property

Good Team of Solicitors

Team of solicitors who did our purchase and sale for our property. Sally Hay in particular was great always responding swiftly. Hanaa Sahib also responded in a timely manner. It was a complicated completion and it did cause us a lot of stress, feel things could have been made easier, however some circumstances were beyond the control of JMW

A representative from JMW Solicitors responded to this review

Hi, Thank you for your positive review. We're glad to hear that Sally and Hanaa responded swiftly, despite some challenges with the completion. Kind regards JMW Solicitors

0
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Jo

Worst company we have used!

Really appalling service - not a penny of debt collected and the way the solicitor Sebastian Bray spoke to us, was appalling. Complaints response was empty. Avoid at all costs.

A representative from JMW Solicitors responded to this review

Hi Jo, We are sorry to read about your experience. We have requested that you provide us with further information including your case reference so that we can look into this further. Kind regards, JMW.

2
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Sarah

Not a great experience for me

What a horrible experience! To date (3 weeks since I made my complaint) I am still waiting to be contacted by their complaint representative, they do not have a complaints procedure. My experience with this firm has been awful. Beverly and Jessica tried to bully me into paying £5000 for an hour conference with my barrister, when they didn’t even have a file open for me. I refused as the amount of money made no sense to me but also, the conference wasn’t needed. I had already gotten advice from my barrister. When I told them this, they said they won’t read the advice from my barrister until I paid £1000. I made this payment. Upon receiving the payment and seeing the advice, they doubled down on the conference and ask for £4000 or they wouldn’t represent me. I said that’s fine, I want my money back, they then sent me a bill in retrospect and literally billed EVERY conversation they had with me, some TWICE. They billed me for the 30 min free initial call which they had initially offered for free, they billed me for an hour conference I had with them which I had already paid for separately, they billed me for them send an email to their staff and their admin sending it to me, the stuff on the bill was shocking and made up. They even billed me for asking for a price breakdown, budget and how they billed as well as asking for any contract to sign me on. The bill added up to £1890 but they conveniently said, if I don’t pursue the £1000, they would right off the £890. I asked for their complaint procedure… all I got was an email. The guy from the email said he’d get back to me… it’s been 3 weeks. I have made a formal complaint to the SRA, I have applied for a charge back from my bank and just waiting for the 8 weeks to pass and will make contact with the legal ombudsman. My experience with this firm? Awful!

A representative from JMW Solicitors responded to this review

Hi Sarah, We believe that you are already dealing with our complaints department as part of our complaints procedure. Should you have any further questions then please contact feedback@jmw.co.uk. Kind regards, JMW.

5
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Milly

Housing & Property

House sale

Sophie is simply the best. From start to finish of my sale she was professional, courteous and it was good to have her at my back. She worked long hours to ensure SDLT deadlines were met but she was calm and measured throughout. I highly recommend Sophie Maryan of JMW Solicitors

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A representative from JMW Solicitors responded to this review

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

0
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Chris

Verified
Housing & Property

Straightforward deal

Professional and straight forward to deal with, happy to have worked with them

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Other Reviews

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David

Housing & Property

David

Both Kinga and Catherine and JMW were excellent throughout my transaction. They were detailed, responsive and very professional. They dealt with all the ups and downs of the process with great poise and proactiveness. Would hugely recommend

0
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Adam

Adam

As first time buyers, we couldn't have asked for a better service. Thiara and Kinga at JMW did an excellent job navigating us through all of the necessary steps.

A representative from JMW Solicitors responded to this review

Hi Adam, thank you for leaving this 5-star review. We wish you all the best in your new home. Kind regards, JMW.

0
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Bertrand

Bertrand

Golly is very knowledgeable and helpful, alongside of being very efficient and pragmatic. She has always been available and took the time to explain some points which were not always clear to me. She also has a very professional, friendly and helpful team and all of them have always been there to ensure that the transaction closes smoothly and successfully, which is what happened. Thank you again!

A representative from JMW Solicitors responded to this review

Hi Bertrand, thank you for leaving this wonderful 5-star review. We have passed on your kind words to Golly and the team. Kind regards, JMW.

0
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Mi

A client

I used this firm for two sales and 1 purchase feeling it would be easier to be dealt with by one firm. How wrong I was. They were non responsive to requests to return calls. Repeatedly failed to answer questions via email. I was at my wits end. They did not do anything to help or support. I paid them a small fortune for the three transactions, another part of the problem they have all the cards, poor customer service, generally poor service, rude & ignorant and they get to take your money anyway. The service ever so slightly improved after a complaint to senior management by my estate agent & myself. The sales have now completed & I still haven't received all the documents.

A representative from JMW Solicitors responded to this review

Dear Mi, we are very sorry to hear about your experience. May we ask that you provide us with further information including your case reference number to feedback@jmw.co.uk and we shall look into this right away. Kind regards, JMW.

0
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Chris

Chris

JMW provided prompt service at competitive rates and were responsive to queries. Their efficiency enabled them to meet tight deadlines. I would highly recommend their service to potential customers!

A representative from JMW Solicitors responded to this review

Hi Chris, thank you for recommending our services. Kind regards, JMW.

0
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Reviews

4.7 /5 2513 Reviews
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Minty De Silva

Verified
Family Law

Great Divorce Solicitors

My divorce concluded after 2 year and Keira Hand at JMW moved this forward in a very positive way. Her and the company communicated with me very well during the whole process and made sure I was prepared every step of the way. They also hired a very good Barrister to represent me at the FDR who made the other side look like amateurs. This experience really highlighted, “you get what you pay for”. I would highly recommend JMW to anyone getting divorced as they really know your stuff and keep you very well informed. They also didn't come across as money grabbing solicitors which I felt the other side was. Keira always advised me to try and conclude the process as quickly and efficiently as possible.

0
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Ho

Poor Handling of a Time-Sensitive Clinical Negligence Enquiry

Avoid Mark Sutton at JMW Solicitors Manchester if you want a complex or time-sensitive clinical negligence enquiry handled properly. After I sent detailed corrections to JMW’s original assessment in January 2025, Mark Sutton told me they would “be in touch again soon”. When nothing substantive followed, I had to chase again in March, only to be told to “bear with us”. In reality, the matter then drifted for months without meaningful progress, until I had to raise limitation concerns myself in October. Mark Sutton gave no clear guidance on what evidence or expert route might realistically strengthen the case. Instead, the reasons for refusal seemed to expand over time. The reasoning was also inconsistent. JMW said it would be inappropriate to approach my treating doctors because any opinion would need to come from an independent expert, yet later correspondence still relied on a treating doctor’s note when it supported a point against my case. Even after I obtained additional documentary evidence that I believed materially strengthened the case, Mark Sutton still declined the matter. I later made a formal complaint. JMW admitted there had been a delay, but still gave no proper explanation for why the matter had been left to drift from March to October 2025 without meaningful progress. They also tried to minimise the complaint by saying their complaints process is usually reserved for clients, despite the fact that I had been referred to them through insurer-funded legal assistance. Overall, I was left with the clear view that Mark Sutton and JMW Solicitors Manchester did not handle this matter with the diligence, clarity or consistency I would expect.

1
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anonymous

Housing & Property

Good Team of Solicitors

Team of solicitors who did our purchase and sale for our property. Sally Hay in particular was great always responding swiftly. Hanaa Sahib also responded in a timely manner. It was a complicated completion and it did cause us a lot of stress, feel things could have been made easier, however some circumstances were beyond the control of JMW

A representative from JMW Solicitors responded to this review

Hi, Thank you for your positive review. We're glad to hear that Sally and Hanaa responded swiftly, despite some challenges with the completion. Kind regards JMW Solicitors

0
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M Hyde

Housing & Property

Efficient property sale

JMW were recommended to us as very proactive for conveyancing, and they did indeed bring the sale of our flat to a satisfactory completion within a quick time-frame of 12 weeks. We were looked after entirely by a friendly paralegal who was extremely polite and always very quick to respond to our communications. Some information had to be repeated and the last push to exchange was a bit of a clamber, but we were generally very happy with the process.

A representative from JMW Solicitors responded to this review

Hi, Thank you for your review. We're pleased to hear that one of our paralegals helped to achieve a completion within 12 weeks for you, and that you found them to be polite and quick to respond. We will pass your kind words on to the team. Kind regards JMW.

0
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Ian

Extremely professional and thorough

I have had an ongoing complicated medical issue for over 6 years that I have been unable to resolve, this issue has had a devastating impact on my life and I felt totally lost. My friend recommended I speak with Sara Stanger at JMW solicitors, the following conversation changed my life, she is both empathetic, sympathetic, utterly professional, gave clear information and advice and then went onto check I understood what I had been told. Sara Stanger is a knowledgeable and professional individual who has given me prompt support whilst keeping me informed in an easy-to-understand way throughout the whole process, Once Sara Stanger intervened on my behalf, I received prompt service that I absolutely believe would not have happened. I would thoroughly recommend Sara Stanger to anyone who needs professional advise and support she is absolutely one in a million and a thoroughly moral human being.

A representative from JMW Solicitors responded to this review

Hi Ian, Thank you for sharing your experience with Sara Stanger. We're so glad to hear that her empathy, professionalism, and clear communication made such a positive impact on your situation. Your recommendation means a lot, and we appreciate your trust in Sara's support. Kind regards, JMW.

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Other Reviews

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Kieran

Kieran

We purchased a new build as first time buyers, and JMW assigned Steven to our case. From start to finish, he was incredibly patient and always on hand to answer our questions. A credit to the company!

A representative from JMW Solicitors responded to this review

Hi Kieran, We are delighted to hear that your are happy with how Steven handled your purchase and have passed on your kind words to him. We wish you all the best in your new home. Kind regards, JMW Solicitors

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JLS

JLS

We have used JMW for years but this time it was for the sale of our forever home. The journey wasn't plain sailing due to the vendor but Beth and Amanda were amazing at keeping us up to date, keeping us informed of all eventualities, getting searches and contracts back on time and just generally being super patient with us whilst we worried like mad. Havinh a good solicitor makes a huge difference when buying a house and I couldn't reccommend anyone better than the JMW team. Thanks Guys !

A representative from JMW Solicitors responded to this review

Thank you for taking the time to leave this really nice review, we have passed on your kind words to Beth and Amanda. Kind regards, JMW.

0
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Timothy

Timothy

I had a good experience with the conveyancing team and Rachel Heath selling one of my investment properties. Rachel's communication and efficiency was great with this transaction.

A representative from JMW Solicitors responded to this review

Hi Timothy, thank you for writing us this review. We have passed on your kind words to Rachel and the team. Kind regards, JMW.

0
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John

John

Very professional and reliable certainly know their stuff I would highly recommend this business

A representative from JMW Solicitors responded to this review

Hi John, thank you for recommending our services. We are delighted to hear that are pleased with how we handled your case. Kind regards, JMW.

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Jack

Jack

Just completed on my house purchase and Craig was fantastic throughout. It was a lengthy transaction with complex issues regarding the title of the garden. Craig kept me updated at every stage and always responded to every email and query promptly. Would definitely recommend.

A representative from JMW Solicitors responded to this review

Hi Jack, thank you for recommending our services, we are delighted to hear that you are happy with how Craig handled your house purchase. We wish you all the best in your new home. Kind regards, JMW.

0
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