Martin Nilsson
This review was submitted by a verified client of Wolferstans.
Perfect transaction for sale of house at auction
Joey, Connor and the rest of the team did a perfect job when we sold our house at auction. All communications were very quick. They were also quick to react to one or two unusual occurrences. It seems that although there would typically be one point of contact for a particular stage the rest of the team are quickly able to effectively step in if the main person is unavailable. Their app for collecting the details is simple and intuitive. The ID checks and electronic signatures that they use worked well. I opted for a completely digital process and had no problems at all. This way the tasks were completely portable, which was useful because we were between two homes and elsewhere.
A representative from Wolferstans responded to this review
Hi Martin, Thank you for taking the time to leave such a detailed review. We are delighted to hear that Joey, Connor and the rest of the team provided such a positive experience during the sale of your property at auction. It is wonderful to know that our team’s prompt communication and ability to respond quickly to unexpected situations helped keep the process running smoothly. We take great pride in working collaboratively to ensure that clients continue to receive seamless support, even when their usual point of contact is unavailable. We are also pleased that you found our digital systems easy to use. Making processes such as onboarding, ID verification and document signing as straightforward and convenient as possible is important to us, so it is great to hear that the fully digital approach worked well for you, particularly while you were managing the move between homes. Thank you for your kind words and for choosing Wolferstans. We will be sure to pass your feedback on to Joey, Connor and the wider team, who will be delighted to hear it. We wish you all the very best. Warm regards, Wolferstans LLP.
