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excellent service
"I had a fantastic service. They were constant, supportive and very helpful. If I didn't understand anything, they would break things down for me. It was very professional and they knew what they were doing. "
158 Edmund Street, Birmingham, West Midlands, B3 2HB
Accepting new clients
158 Edmund Street, Birmingham, West Midlands, B3 2HB
Regulated by:
The Solicitors Regulation Authority
Regulator ID: 597664
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Duncan Lewis Solicitors Ltd are accredited by
Duncan Lewis Solicitors, a multi award-winning national law firm, serves both corporate and private clients across 25 areas of law. Recognised by The Legal 500 and Chambers & Partners UK for our dedication and professionalism, we were recently crowned Law Firm of the Year at the LexisNexis Awards 2024 and Modern Law Awards 2023. Our team is passionate about giving people a voice and providing top-tier legal representation. As the largest legal aid provider in the UK, we also excel at representing society's most vulnerable with care and empathy.
The rankings below show the areas of expertise that Duncan Lewis Solicitors Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Duncan Lewis Solicitors Ltd are accredited by
Duncan Lewis Solicitors, a multi award-winning national law firm, serves both corporate and private clients across 25 areas of law. Recognised by The Legal 500 and Chambers & Partners UK for our dedication and professionalism, we were recently crowned Law Firm of the Year at the LexisNexis Awards 2024 and Modern Law Awards 2023. Our team is passionate about giving people a voice and providing top-tier legal representation. As the largest legal aid provider in the UK, we also excel at representing society's most vulnerable with care and empathy.
The rankings below show the areas of expertise that Duncan Lewis Solicitors Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
"I had a fantastic service. They were constant, supportive and very helpful. If I didn't understand anything, they would break things down for me. It was very professional and they knew what they were doing. "
"Duncan Lewis firm is one of the firm you can relied on and not being disappointed. They demonstrate a high level of commitment, and dedication to guide you in a way to make things so easy for you. They are professional and relentless to meet your demands."
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158 Edmund Street, Birmingham, West Midlands, B3 2HB
What clients say about Duncan Lewis Solicitors Ltd
The firm specialises in immigration, asylum, family and housing law, with strength in complex asylum and child/family court matters, real estate and employment-related disputes. Clients praise deep legal knowledge, thorough preparation and effective case strategy. Valued soft skills include clear, timely communication, empathy, patience and respect; solicitors are described as approachable, supportive and compassionate. Reviewers highlight responsiveness, attention to detail, professionalism and dedication, plus practical guidance that reassures clients during stressful, sensitive proceedings.
I would highly recommend **Syma Tayyab** at Duncan Lewis Solicitors. Syma handled my family court case with professionalism, dedication, and compassion from start to finish. She was always approachable, kept me fully informed, responded promptly to my emails and queries, and explained every stage of the legal process clearly. My case involved complex safeguarding issues and a substantial amount of evidence. Syma worked diligently to prepare my case, liaised effectively with counsel, and always acted in my best interests. Thanks to her hard work and excellent preparation, the court granted me direct contact with my son, which was a significant milestone in my case. I am extremely grateful for the outstanding service and support I received and would not hesitate to recommend **Syma Tayyab** to anyone seeking a knowledgeable, dedicated, and professional family law solicitor.
Hello Z Hassan Thank you for taking the time to share your experience. We are delighted to hear that Syma was able to provide the professionalism, compassion and support you needed throughout your family law matter. Your kind words about her dedication, communication and commitment to achieving the best possible outcome are greatly appreciated. Thank you for placing your trust in Duncan Lewis Solicitors, and we wish you and your family all the very best for the future.
It was a pleasure to have this law firm on my side, through the roughly road, there was a light at the end of my hearing. Happy I got my baby in our care. Thank you
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Dear Alson We are grateful for your kind words. Our team is committed to delivering effective legal solutions with professionalism and care, and we are glad to know that this has been reflected in your experience. Kind regards, Duncan Lewis Solicitors
I am beyond thankful to this firm for saving us from the abuses of our local housing authority while in a nightmare temporary accommodation. My mental health was on the brink when Shelter referred me to this firm and the action from Eliza Thighearnaigh was swift. She was a huge support over the phone and communication was regular and open. She listened and expressed my needs in legal terms when making requirements of the council. Sailaja Tadepalli was handed the case and she made regular contact to make sure I felt supported and to check-in to make sure my needs were being met. She was communicative and gave concise advice when advising how I communicate with the council. I am immensely grateful for the help and assistance of both these solicitors. Thank you to Duncan Lewis.
Dear SJ We are delighted to hear that our team was able to support you through such a challenging time. We will ensure your message is passed on to them. Thank you for choosing Duncan Lewis. Kind regards, Duncan Lewis Solicitors Ltd
I am very grateful for Caroline Roche's support regarding a will and associated legal proceedings. Her guidance was so strong and steady, but it was her compassion and empathy that truly stood out. I honestly would have been lost without her during those final 12 months. During her pregnancy when things were finalizing through the court, she was under a lot of pressure whilst still supporting me, when she should have been having a much easier time. It is a testament to her professionalism and kindness that she remained so focused on our needs. I feel privileged to have had her as our legal counsel.
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Dear Shireen Thank you for your positive feedback. We are truly pleased to hear that you felt supported throughout the process. Wills and Probate Director Caroline Roche works hard to ensure every matter is handled with care, clarity and strong legal expertise. Kind regards, Duncan Lewis Solicitors
I am writing this review to express my deepest appreciation and gratitude for the outstanding service and support provided by my caseworker, Donnelly Clata Mazarello, throughout my children’s case. From the very beginning, Donnelly demonstrated exceptional professionalism, dedication, and compassion, making an incredibly challenging time in my life much more manageable. My case was handled with the utmost care, attention, and efficiency. Donnelly ensured that every aspect was managed thoroughly and in a timely manner. The process was smooth and well-organized, with no detail overlooked. I always felt confident that my case was in the best possible hands. Donnelly went above and beyond to make me feel supported, respected, and understood. She displayed genuine empathy and patience, taking the time to listen carefully to my concerns and explaining each step of the process clearly. Her calm and reassuring approach made me feel comfortable and confident throughout the entire experience. The quality of communication was exceptional. Donnelly maintained regular contact through phone calls and emails, ensuring that I was always informed and updated on any developments. She was always prompt in responding to any queries and explained everything in a clear, concise, and professional manner. I never once felt left out of the loop or uncertain about what was happening. The level of service I received was exemplary. Donnelly was consistently available, approachable, and responsive whenever I needed assistance. She managed her time and commitments impeccably, ensuring that I always received the support and attention required. Her reliability and consistency provided great reassurance throughout my case. Donnelly’s professionalism and depth of legal knowledge were evident at every stage. She demonstrated a strong understanding of family law and procedures, providing clear guidance and well-considered advice. Her expertise inspired confidence and helped me make informed decisions with peace of mind. Moreover, Donnelly secured the services of a barrister to appear for me at the court hearing. The barrister, along with Donnelly and the entire legal team, worked seamlessly together to ensure the best possible outcome. They were all supportive, diligent, and highly professional throughout the process. Overall, my experience has been nothing short of exceptional. Everything was handled smoothly, efficiently, and with the highest level of professionalism. Donnelly Clata Mazarello and her firm have truly exceeded all expectations - they are, without a doubt, the best firm I have ever dealt with. I am deeply grateful for their dedication, compassion, and outstanding service.
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Dear MD Thank you for your feedback. We are pleased to know that Family Law Caseworker Donnelly Clata Mazarello was able to support you effectively and that you had a positive experience with our firm. We take pride in maintaining high standards of client care across all departments, and your comments are appreciated by the team. Kind regards, Duncan Lewis Solicitors
I would highly recommend **Syma Tayyab** at Duncan Lewis Solicitors. Syma handled my family court case with professionalism, dedication, and compassion from start to finish. She was always approachable, kept me fully informed, responded promptly to my emails and queries, and explained every stage of the legal process clearly. My case involved complex safeguarding issues and a substantial amount of evidence. Syma worked diligently to prepare my case, liaised effectively with counsel, and always acted in my best interests. Thanks to her hard work and excellent preparation, the court granted me direct contact with my son, which was a significant milestone in my case. I am extremely grateful for the outstanding service and support I received and would not hesitate to recommend **Syma Tayyab** to anyone seeking a knowledgeable, dedicated, and professional family law solicitor.
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Hello Hasan Thank you for taking the time to share your experience. We are delighted to hear that Syma was able to provide the professionalism, compassion and support you needed throughout your family law matter. Your kind words about her dedication, communication and commitment to achieving the best possible outcome are greatly appreciated. Thank you for placing your trust in Duncan Lewis Solicitors, and we wish you and your family all the very best for the future.
I would like to express my sincere appreciation to Duncan Lewis, and especially to my case worker, Greshma Karmakonda, for the exceptional support, professionalism, and dedication she has shown throughout my case. Greshma has demonstrated outstanding knowledge, strong commitment, and a high level of professionalism. She handled my case with great care, honesty, and attention to detail, applying her expertise and building a strong approach based on the relevant laws and evidence. I truly appreciate the respect, patience, and dedication she showed during what was a very important and challenging period of my life. Her ability to understand my situation, provide clear guidance, and work tirelessly on my behalf reflects the highest standards of service. I am extremely grateful for her hard work and commitment. Greshma is not only an excellent case worker but also someone who shows genuine compassion and responsibility towards her clients. I highly recommend her for her exceptional professionalism, integrity, and dedication. My sincere thanks to Greshma Karmakonda and Duncan Lewis for their outstanding service and support.
No response to initial enquiry or follow-up email – disappointing service for urgent tribunal matter I contacted Duncan Lewis Solicitors on 1 April 2026 requesting urgent solicitor representation for an ongoing Employment Tribunal claim with a linked social housing dispute. I clearly explained that I am currently out of work, have already submitted an ET1 and received the ET3 response, and urgently need experienced legal counsel to prepare for the initial hearing. I have substantial evidence and asked to explore Legal Aid eligibility or suitable funding options. I received an automated reply the same day confirming my details had been forwarded to the relevant team. It provided Client Referral ID Number 285621087 and stated that someone would contact me “at their earliest opportunity during office hours”. I sent a polite follow-up email asking for an update, but have received no response to either my original enquiry or the follow-up. It is now 9 April 2026 — over a full week later — and I have had zero contact whatsoever: no phone call, no email, and no acknowledgement. This complete lack of follow-up from a firm that advertises itself as a top-tier Legal 500 and Chambers-ranked practice is very disappointing. When someone facing active tribunal proceedings, significant stress, and an urgent need for professional representation reaches out, basic communication and timely response should be the minimum standard. The silence has left me feeling ignored and more overwhelmed at a time when I most need reliable legal support to move my case forward and seek justice. I don't know if the firm is going through a difficult period, but this is how I have been treated so far. I wanted to share this honest review to help other potential clients make an informed decision. My name is Bradley. Client Referral ID: 285621087 (enquiry sent 1 April 2026)
Dear Ordo_ab_chao We are sorry to hear about your experience and would appreciate the opportunity to look into this matter further. If you could kindly contact our Client Care Team at ClientCareTeam@duncanlewis.com, we would be happy to discuss this with you and address any concerns. Kind regards, Duncan Lewis Solicitors
I am very grateful for Caroline Roche's support regarding a will and associated legal proceedings. Her guidance was so strong and steady, but it was her compassion and empathy that truly stood out. I honestly would have been lost without her during those final 12 months. During her pregnancy when things were finalizing through the court, she was under a lot of pressure whilst still supporting me, when she should have been having a much easier time. It is a testament to her professionalism and kindness that she remained so focused on our needs. I feel privileged to have had her as our legal counsel.
Dear Shireen Thank you for your positive feedback. We are truly pleased to hear that you felt supported throughout the process. Wills and Probate Director Caroline Roche works hard to ensure every matter is handled with care, clarity and strong legal expertise. Kind regards, Duncan Lewis Solicitors
Raj Vardhan Choubey handled my case with professionalism and solid legal knowledge. He was clear in explaining the process and made complex matters easier to understand. Communication was generally good, though responses could sometimes be quicker. Overall, he’s a capable and trustworthy solicitor who shows genuine care for his clients
Dear Azhar Thank you for your feedback. We are pleased to know that Caseworker Raj Vardhan Choubey was able to support you effectively and that you had a positive experience with our firm. We take pride in maintaining high standards of client care across all departments, and your comments are appreciated by the team. Kind regards, Duncan Lewis Solicitors
What clients say about Duncan Lewis Solicitors Ltd
The firm specialises in immigration, asylum, family and housing law, with strength in complex asylum and child/family court matters, real estate and employment-related disputes. Clients praise deep legal knowledge, thorough preparation and effective case strategy. Valued soft skills include clear, timely communication, empathy, patience and respect; solicitors are described as approachable, supportive and compassionate. Reviewers highlight responsiveness, attention to detail, professionalism and dedication, plus practical guidance that reassures clients during stressful, sensitive proceedings.
I really appreciate and highly recommend Mr. Sanket Dhull for his excellent work. My case was handled with great care, professionalism, and attention to detail from beginning to end. I always felt that my best interests were a priority, and every step of the process was explained clearly. I truly appreciate the dedication and hard work that went into achieving the best possible outcome for my case. My lawyer made me feel supported, respected, and confident throughout the entire process. They were patient, understanding, and always took the time to listen to my concerns and answer my questions. Their reassurance and guidance made a stressful situation much easier to deal with, and I am sincerely grateful for their support. The communication was excellent throughout my case. Phone calls, emails, and letters were always clear, professional, and easy to understand. I received prompt responses whenever I had questions, and I was kept informed at every stage. This consistent communication gave me confidence and peace of mind. The quality of service exceeded my expectations. My lawyer and the team were always approachable, responsive, and available whenever I needed assistance. They showed genuine commitment to my case and made sure I never felt left without support. I truly appreciate the outstanding level of service I received. The professionalism and legal expertise demonstrated throughout my case were exceptional. My lawyer showed an impressive understanding of the legal process and provided practical, well-informed advice at every stage. I had complete confidence in their abilities and am extremely thankful for their dedication, expertise, and commitment to achieving the best possible result.
Hello Shamsia Saadat, Thank you for your kind recommendation and for taking the time to share your experience. We are delighted to hear that Sanket Dhull provided you with the professionalism, care and clear communication you deserved throughout your case. Your feedback means a great deal, and we truly appreciate your trust in Duncan Lewis Solicitors. We wish you all the very best for the future.
I would highly recommend **Syma Tayyab** at Duncan Lewis Solicitors. Syma handled my family court case with professionalism, dedication, and compassion from start to finish. She was always approachable, kept me fully informed, responded promptly to my emails and queries, and explained every stage of the legal process clearly. My case involved complex safeguarding issues and a substantial amount of evidence. Syma worked diligently to prepare my case, liaised effectively with counsel, and always acted in my best interests. Thanks to her hard work and excellent preparation, the court granted me direct contact with my son, which was a significant milestone in my case. I am extremely grateful for the outstanding service and support I received and would not hesitate to recommend **Syma Tayyab** to anyone seeking a knowledgeable, dedicated, and professional family law solicitor.
Hello Z Hassan Thank you for taking the time to share your experience. We are delighted to hear that Syma was able to provide the professionalism, compassion and support you needed throughout your family law matter. Your kind words about her dedication, communication and commitment to achieving the best possible outcome are greatly appreciated. Thank you for placing your trust in Duncan Lewis Solicitors, and we wish you and your family all the very best for the future.
Elizabeth Beesley has represented me on a highly sensitive family matter in genuinely complex circumstances, and she has been outstanding throughout. Nothing has been rushed and nothing has been missed. She has a unique ability to make what would ordinarily be a really distressing process feel structured and manageable. She has been unfailingly professional, responsive, and clear in her communication. She has handled every aspect of the matter with a level of thoroughness and care that would ordinarily be expected of a solicitor with many years of post-qualification experience. Before my personal circumstances took me out of the corporate world, I spent many years in senior programme management at one of the big four companies, so I know what excellent delivery looks like, and I know what excellent client support looks like. Elizabeth has consistently demonstrated both. I have no hesitation in recommending Elizabeth Beesley and Duncan Lewis. She will go far in her career and I am grateful to have had her representation at such a difficult time.
I highly recommend Duncan Lewis Solicitors. Their excellent legal team handled the case with diligence, great professionalism and valuable legal knowledge. The solicitors assisted with getting the information and documentation needed for the purpose of the case and offered tremendous support throughout the whole process. They facilitated our legal communication/exchanges via email and phone calls. I felt comfortable approaching them with queries, they always showed availability and made me feel reassured.
Angelique Hu is an absolute delight to work with. She made our passport application process smooth and stress-free from start to finish. Her extensive immigration knowledge, prompt responses, patience, and kindness gave us confidence every step of the way. She was always willing to answer our questions and provide clear guidance whenever we needed it. I highly recommend Angelique Hu to anyone needing immigration or passport assistance. She truly goes above and beyond, and overall, she's an absolute star! ⭐⭐⭐⭐⭐
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I had a good experience with my caseworker Rooble Elmi who was very helpful during my legal proceedings and was always available to speak when I needed to and answer any questions I had. Would highly recommend him for his efficiency and communication!
Clarissa Thompson -Grobelny was my housing solicitor dealing with the tenancy agreement transfer.Communication was great she will send emails, messages on WhatsApp or even call me to let me know the progress of the case,explaining everything to me. She will always find a solution when Croydon council was making everything difficult for the transfer of the tenancy agreement. She was very professional and human too. The funny part is the case was so well built that we won the case.
I really appreciate and highly recommend Mr. Sanket Dhull for his excellent work. My case was handled with great care, professionalism, and attention to detail from beginning to end. I always felt that my best interests were a priority, and every step of the process was explained clearly. I truly appreciate the dedication and hard work that went into achieving the best possible outcome for my case. My lawyer made me feel supported, respected, and confident throughout the entire process. They were patient, understanding, and always took the time to listen to my concerns and answer my questions. Their reassurance and guidance made a stressful situation much easier to deal with, and I am sincerely grateful for their support. The communication was excellent throughout my case. Phone calls, emails, and letters were always clear, professional, and easy to understand. I received prompt responses whenever I had questions, and I was kept informed at every stage. This consistent communication gave me confidence and peace of mind. The quality of service exceeded my expectations. My lawyer and the team were always approachable, responsive, and available whenever I needed assistance. They showed genuine commitment to my case and made sure I never felt left without support. I truly appreciate the outstanding level of service I received. The professionalism and legal expertise demonstrated throughout my case were exceptional. My lawyer showed an impressive understanding of the legal process and provided practical, well-informed advice at every stage. I had complete confidence in their abilities and am extremely thankful for their dedication, expertise, and commitment to achieving the best possible result.
I highly recommend Duncan Lewis because: My case was handled with great care, professionalism, and attention to detail from beginning to end. I always felt that my best interests were a priority, and every step of the process was explained clearly. I truly appreciate the dedication and hard work that went into achieving the best possible outcome for my case. My lawyer(Sanket Dhull) made me feel supported, respected, and confident throughout the entire process. They were patient, understanding, and always took the time to listen to my concerns and answer my questions. Their reassurance and guidance made a stressful situation much easier to deal with, and I am sincerely grateful for their support. The communication was excellent throughout my case. Phone calls, emails, and letters were always clear, professional, and easy to understand. I received prompt responses whenever I had questions, and I was kept informed at every stage. This consistent communication gave me confidence and peace of mind. The quality of service exceeded my expectations. My lawyer(Sanket Dhull) and the team were always approachable, responsive, and available whenever I needed assistance. They showed genuine commitment to my case and made sure I never felt left without support. I truly appreciate the outstanding level of service I received. The professionalism and legal expertise demonstrated throughout my case were exceptional. My lawyer showed an impressive understanding of the legal process and provided practical, well-informed advice at every stage. I had complete confidence in their abilities and am extremely thankful for their dedication, expertise, and commitment to achieving the best possible result.
I would highly recommend **Syma Tayyab** at Duncan Lewis Solicitors. Syma handled my family court case with professionalism, dedication, and compassion from start to finish. She was always approachable, kept me fully informed, responded promptly to my emails and queries, and explained every stage of the legal process clearly. My case involved complex safeguarding issues and a substantial amount of evidence. Syma worked diligently to prepare my case, liaised effectively with counsel, and always acted in my best interests. Thanks to her hard work and excellent preparation, the court granted me direct contact with my son, which was a significant milestone in my case. I am extremely grateful for the outstanding service and support I received and would not hesitate to recommend **Syma Tayyab** to anyone seeking a knowledgeable, dedicated, and professional family law solicitor.
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Hello Hasan Thank you for taking the time to share your experience. We are delighted to hear that Syma was able to provide the professionalism, compassion and support you needed throughout your family law matter. Your kind words about her dedication, communication and commitment to achieving the best possible outcome are greatly appreciated. Thank you for placing your trust in Duncan Lewis Solicitors, and we wish you and your family all the very best for the future.
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