Rego
excellent service
"I had a fantastic service. They were constant, supportive and very helpful. If I didn't understand anything, they would break things down for me. It was very professional and they knew what they were doing. "
158 Edmund Street, Birmingham, West Midlands, B3 2HB
Accepting new clients
158 Edmund Street, Birmingham, West Midlands, B3 2HB
Regulated by:
The Solicitors Regulation Authority
Regulator ID: 597664
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Duncan Lewis Solicitors Ltd are accredited by
Duncan Lewis Solicitors, a multi award-winning national law firm, serves both corporate and private clients across 25 areas of law. Recognised by The Legal 500 and Chambers & Partners UK for our dedication and professionalism, we were recently crowned Law Firm of the Year at the LexisNexis Awards 2024 and Modern Law Awards 2023. Our team is passionate about giving people a voice and providing top-tier legal representation. As the largest legal aid provider in the UK, we also excel at representing society's most vulnerable with care and empathy.
The rankings below show the areas of expertise that Duncan Lewis Solicitors Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Duncan Lewis Solicitors Ltd are accredited by
Duncan Lewis Solicitors, a multi award-winning national law firm, serves both corporate and private clients across 25 areas of law. Recognised by The Legal 500 and Chambers & Partners UK for our dedication and professionalism, we were recently crowned Law Firm of the Year at the LexisNexis Awards 2024 and Modern Law Awards 2023. Our team is passionate about giving people a voice and providing top-tier legal representation. As the largest legal aid provider in the UK, we also excel at representing society's most vulnerable with care and empathy.
The rankings below show the areas of expertise that Duncan Lewis Solicitors Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
"I had a fantastic service. They were constant, supportive and very helpful. If I didn't understand anything, they would break things down for me. It was very professional and they knew what they were doing. "
"Duncan Lewis firm is one of the firm you can relied on and not being disappointed. They demonstrate a high level of commitment, and dedication to guide you in a way to make things so easy for you. They are professional and relentless to meet your demands."
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158 Edmund Street, Birmingham, West Midlands, B3 2HB
What clients say about Duncan Lewis Solicitors Ltd
The firm specialises in immigration, asylum, family and housing law, with strength in complex asylum and child/family court matters, real estate and employment-related disputes. Clients praise deep legal knowledge, thorough preparation and effective case strategy. Valued soft skills include clear, timely communication, empathy, patience and respect; solicitors are described as approachable, supportive and compassionate. Reviewers highlight responsiveness, attention to detail, professionalism and dedication, plus practical guidance that reassures clients during stressful, sensitive proceedings.
From the beginning, Denny Joseph Derasahayam was supportive, respectful, and understanding. He explained everything clearly, responded to my questions patiently, and kept me updated throughout the process. His communication by email and phone was always professional and timely. I was very satisfied with the quality of service and the way my case was handled. Denny showed strong legal knowledge, professionalism, and genuine concern for my situation, which gave me confidence and peace of mind during a difficult time. I sincerely appreciate his hard work and would highly recommend Duncan Lewis Solicitors and Denny Joseph Derasahayam to anyone needing legal assistance.
Dear Raihan Thank you for your kind feedback. We are pleased to hear that Caseworker Denny Joseph Derasahayam was able to support you and achieve a positive outcome. Kind regards, Duncan Lewis Solicitors
This review was submitted by a verified client of Duncan Lewis Solicitors Ltd.
She was brilliant at her job. Kept me in the loop with everything. Great advice and probably the best solicitor I have ever had! Thank you and I wish you all the best!
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Dear Alison Thank you for your kind words. We are thrilled to hear that Child Care Chartered Legal Executive Leanne Hewett was able to successfully resolve your case. Kind regards, Duncan Lewis Solicitors
I was working with Mozes Salvatore and Bahar Ata in this case. They were asked if they could liaise with a police force on my behalf regarding a questionable police investigation that resulted in No Further Action taken. Mozes said he was going to charge £6,000 for this work which was simply ridiculous. I then made representations and sent a form that Mozes requested but Bahar and Mozes both ignored my e-mails so I will be rating them a 1 star but would rate zero if I could.
Dear Gordon We would appreciate the opportunity to look into this matter further. If you could kindly contact our Client Care Team at ClientCareTeam@duncanlewis.com, we would be happy to discuss this with you and address any concerns. Kind regards, Duncan Lewis Solicitors
I am writing to express my dissatisfaction with the level of service I encountered while attempting to reach Duncan Lewis Law firm for assistance with a new legal matter. On five separate occasions today, I attempted to contact their office, and each time I encountered significant delays and, unfortunately, dropped calls. Below is a summary of my attempts: 1. Call 1: After a 15-minute hold, my call was disconnected. 2. Call 2: After a 10-minute wait, my call was again dropped. 3. Call 3: Someone answered, but the call was abruptly terminated. 4. Call 4: After waiting for another 15 minutes, the call was disconnected once more. 5. Call 5: I spoke with a representative who appeared to be located at an overseas call centre. I explained my prior experiences and began to provide my first name, but after being placed on hold for over 10 minutes, I chose to hang up. It is truly inconceivable that a law firm of this stature lacks robust measures to monitor the effectiveness of its customer service representatives. First impressions matter greatly in the legal field, and my experiences have regrettably led me to seek representation from another firm. I hope this feedback is taken constructively and prompts an evaluation of your call handling processes to improve future client experiences.
Dear Dr Taylor We are sorry to hear about your experience and would appreciate the opportunity to look into this matter further. If you could kindly contact our Client Care Team at ClientCareTeam@duncanlewis.com, we would be happy to discuss this with you and address any concerns. Kind regards, Duncan Lewis Solicitors
regret to write this review regarding the unsatisfactory experience I had with Duncan&Lewis firm concerning my case. Unfortunately, the level of diligence and attention to detail was severely lacking, which resulted in a significant sense of confusion of the case and frustration on my part. After some more experience with another firm, I can confidently say, that from the beginning, it was apparent that there was little understanding of my needs. The careless approach to managing the complexities of my case and the absence of a solid strategy demonstrated a lack of commitment to achieving a favorable outcome. The issues and confusion that arose from neglectful handling have left me feeling unsupported and disheartened. Additionally, I was not informed about any alternatives in a timely manner. On two occasions, I found myself disheartened the day/ evening before a hearing, with last-minute comments that I should drop the case, instead of well-planned advice. Had I been informed earlier and worked on the best possible strategy and plan, they could have saved me a lot of time, stress, and money. My complex case was assigned to a junior solicitor, and according to our contract, a senior solicitor was supposed to supervise and regularly review all work, especially our finished statements. Unfortunately, this did not happen. The statements were written in a very rushed and confusing manner, making it difficult for the judge to quickly grasp the main information and evidence. Despite my concerns regarding the amount of evidence we were submitting, the team insisted on this approach, which ultimately led to extra hearings and unnecessary delays. The firm was very expensive, yet the high fees did not mirror the attention my case required or the support I deserved. Each extra hearing, costing me approximately £5,000 to £7,000, only added to the overall confusion and complexity of the case, instead of simplifying it and focusing on the most important issues. Communication was often unclear, inaccurate, lacking in main points, making it difficult for me to grasp essential information about various stages. The responsiveness to my inquiries was inadequate, which compounded my anxiety and made it challenging to navigate a situation that was already complicated. We went through three hearings, at least one, possibly two of which could have been avoided had I been informed of the realistic outcome well in advance and offered more constructive alternatives. My lack of confidence in the team’s expertise has only continued to grow, and I did not feel that I received the best possible assistance. I submitted a complaint to the principal office about six weeks ago and have yet to receive any response. I am truly disappointed by the overall experience with this firm.
Dear Petra We are sorry to hear about your experience and would appreciate the opportunity to look into this matter further. If you could kindly contact our Client Care Team at ClientCareTeam@duncanlewis.com, we would be happy to discuss this with you and address any concerns. Kind regards, Duncan Lewis Solicitors
Elizabeth Cole has done a good job helping burger flippers, uber drivers and Deliveroo workers come into this country. Well done.
Eloise was my solicitor was very good and helped me so much I’m very greatfull
Dear Keisha, Thank you for your feedback. We are very pleased to hear that Eloise and the Duncan Lewis team were able to provide you with the professionalism and attention to detail we strive for in every case. Kind regards, Duncan Lewis Solicitors
I would like to sincerely thank Duncan Lewis Solicitors for the excellent service they provided in handling my case. My case was handled with great care and professionalism. I received clear and helpful guidance throughout the entire process, and all my questions were answered thoroughly and in a way that was easy to understand. My solicitor, Trishita Saha, was extremely professional, kind, and supportive. She provided excellent guidance in responding to my questions and always made sure I understood every step of my case. Her communication was clear, respectful, and very reassuring. Communication was excellent throughout, both by phone and email. I always received timely updates and felt fully informed about the progress of my case. Overall, the service was of a very high standard, and the team was always available whenever I needed assistance. Their legal knowledge and professionalism gave me confidence and peace of mind throughout the process. I am very grateful for their support and would highly recommend Duncan Lewis Solicitors to anyone in need of legal assistance.
Dear Salum, We appreciate your positive feedback. We are very glad that our team at Duncan Lewis provided you with effective advice and support. Kind regards, Duncan Lewis Solicitors
I hired a lawyer and he excelled in common law; his skills were outstanding.
Dear Mohammed Thank your for your kind words. We are delighted to hear that you had a great experience with our team. Kind regards, Duncan Lewis Solicitors
No response to initial enquiry or follow-up email – disappointing service for urgent tribunal matter I contacted Duncan Lewis Solicitors on 1 April 2026 requesting urgent solicitor representation for an ongoing Employment Tribunal claim with a linked social housing dispute. I clearly explained that I am currently out of work, have already submitted an ET1 and received the ET3 response, and urgently need experienced legal counsel to prepare for the initial hearing. I have substantial evidence and asked to explore Legal Aid eligibility or suitable funding options. I received an automated reply the same day confirming my details had been forwarded to the relevant team. It provided Client Referral ID Number 285621087 and stated that someone would contact me “at their earliest opportunity during office hours”. I sent a polite follow-up email asking for an update, but have received no response to either my original enquiry or the follow-up. It is now 9 April 2026 — over a full week later — and I have had zero contact whatsoever: no phone call, no email, and no acknowledgement. This complete lack of follow-up from a firm that advertises itself as a top-tier Legal 500 and Chambers-ranked practice is very disappointing. When someone facing active tribunal proceedings, significant stress, and an urgent need for professional representation reaches out, basic communication and timely response should be the minimum standard. The silence has left me feeling ignored and more overwhelmed at a time when I most need reliable legal support to move my case forward and seek justice. I don't know if the firm is going through a difficult period, but this is how I have been treated so far. I wanted to share this honest review to help other potential clients make an informed decision. My name is Bradley. Client Referral ID: 285621087 (enquiry sent 1 April 2026)
Dear Ordo_ab_chao We are sorry to hear about your experience and would appreciate the opportunity to look into this matter further. If you could kindly contact our Client Care Team at ClientCareTeam@duncanlewis.com, we would be happy to discuss this with you and address any concerns. Kind regards, Duncan Lewis Solicitors
What clients say about Duncan Lewis Solicitors Ltd
The firm specialises in immigration, asylum, family and housing law, with strength in complex asylum and child/family court matters, real estate and employment-related disputes. Clients praise deep legal knowledge, thorough preparation and effective case strategy. Valued soft skills include clear, timely communication, empathy, patience and respect; solicitors are described as approachable, supportive and compassionate. Reviewers highlight responsiveness, attention to detail, professionalism and dedication, plus practical guidance that reassures clients during stressful, sensitive proceedings.
I really appreciate and highly recommend Mr. Sanket Dhull for his excellent work. My case was handled with great care, professionalism, and attention to detail from beginning to end. I always felt that my best interests were a priority, and every step of the process was explained clearly. I truly appreciate the dedication and hard work that went into achieving the best possible outcome for my case. My lawyer made me feel supported, respected, and confident throughout the entire process. They were patient, understanding, and always took the time to listen to my concerns and answer my questions. Their reassurance and guidance made a stressful situation much easier to deal with, and I am sincerely grateful for their support. The communication was excellent throughout my case. Phone calls, emails, and letters were always clear, professional, and easy to understand. I received prompt responses whenever I had questions, and I was kept informed at every stage. This consistent communication gave me confidence and peace of mind. The quality of service exceeded my expectations. My lawyer and the team were always approachable, responsive, and available whenever I needed assistance. They showed genuine commitment to my case and made sure I never felt left without support. I truly appreciate the outstanding level of service I received. The professionalism and legal expertise demonstrated throughout my case were exceptional. My lawyer showed an impressive understanding of the legal process and provided practical, well-informed advice at every stage. I had complete confidence in their abilities and am extremely thankful for their dedication, expertise, and commitment to achieving the best possible result.
Hello Shamsia Saadat, Thank you for your kind recommendation and for taking the time to share your experience. We are delighted to hear that Sanket Dhull provided you with the professionalism, care and clear communication you deserved throughout your case. Your feedback means a great deal, and we truly appreciate your trust in Duncan Lewis Solicitors. We wish you all the very best for the future.
I would highly recommend **Syma Tayyab** at Duncan Lewis Solicitors. Syma handled my family court case with professionalism, dedication, and compassion from start to finish. She was always approachable, kept me fully informed, responded promptly to my emails and queries, and explained every stage of the legal process clearly. My case involved complex safeguarding issues and a substantial amount of evidence. Syma worked diligently to prepare my case, liaised effectively with counsel, and always acted in my best interests. Thanks to her hard work and excellent preparation, the court granted me direct contact with my son, which was a significant milestone in my case. I am extremely grateful for the outstanding service and support I received and would not hesitate to recommend **Syma Tayyab** to anyone seeking a knowledgeable, dedicated, and professional family law solicitor.
Hello Z Hassan Thank you for taking the time to share your experience. We are delighted to hear that Syma was able to provide the professionalism, compassion and support you needed throughout your family law matter. Your kind words about her dedication, communication and commitment to achieving the best possible outcome are greatly appreciated. Thank you for placing your trust in Duncan Lewis Solicitors, and we wish you and your family all the very best for the future.
Elizabeth Beesley has represented me on a highly sensitive family matter in genuinely complex circumstances, and she has been outstanding throughout. Nothing has been rushed and nothing has been missed. She has a unique ability to make what would ordinarily be a really distressing process feel structured and manageable. She has been unfailingly professional, responsive, and clear in her communication. She has handled every aspect of the matter with a level of thoroughness and care that would ordinarily be expected of a solicitor with many years of post-qualification experience. Before my personal circumstances took me out of the corporate world, I spent many years in senior programme management at one of the big four companies, so I know what excellent delivery looks like, and I know what excellent client support looks like. Elizabeth has consistently demonstrated both. I have no hesitation in recommending Elizabeth Beesley and Duncan Lewis. She will go far in her career and I am grateful to have had her representation at such a difficult time.
I highly recommend Duncan Lewis Solicitors. Their excellent legal team handled the case with diligence, great professionalism and valuable legal knowledge. The solicitors assisted with getting the information and documentation needed for the purpose of the case and offered tremendous support throughout the whole process. They facilitated our legal communication/exchanges via email and phone calls. I felt comfortable approaching them with queries, they always showed availability and made me feel reassured.
Angelique Hu is an absolute delight to work with. She made our passport application process smooth and stress-free from start to finish. Her extensive immigration knowledge, prompt responses, patience, and kindness gave us confidence every step of the way. She was always willing to answer our questions and provide clear guidance whenever we needed it. I highly recommend Angelique Hu to anyone needing immigration or passport assistance. She truly goes above and beyond, and overall, she's an absolute star! ⭐⭐⭐⭐⭐
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I had a good experience with my caseworker Rooble Elmi who was very helpful during my legal proceedings and was always available to speak when I needed to and answer any questions I had. Would highly recommend him for his efficiency and communication!
Clarissa Thompson -Grobelny was my housing solicitor dealing with the tenancy agreement transfer.Communication was great she will send emails, messages on WhatsApp or even call me to let me know the progress of the case,explaining everything to me. She will always find a solution when Croydon council was making everything difficult for the transfer of the tenancy agreement. She was very professional and human too. The funny part is the case was so well built that we won the case.
I really appreciate and highly recommend Mr. Sanket Dhull for his excellent work. My case was handled with great care, professionalism, and attention to detail from beginning to end. I always felt that my best interests were a priority, and every step of the process was explained clearly. I truly appreciate the dedication and hard work that went into achieving the best possible outcome for my case. My lawyer made me feel supported, respected, and confident throughout the entire process. They were patient, understanding, and always took the time to listen to my concerns and answer my questions. Their reassurance and guidance made a stressful situation much easier to deal with, and I am sincerely grateful for their support. The communication was excellent throughout my case. Phone calls, emails, and letters were always clear, professional, and easy to understand. I received prompt responses whenever I had questions, and I was kept informed at every stage. This consistent communication gave me confidence and peace of mind. The quality of service exceeded my expectations. My lawyer and the team were always approachable, responsive, and available whenever I needed assistance. They showed genuine commitment to my case and made sure I never felt left without support. I truly appreciate the outstanding level of service I received. The professionalism and legal expertise demonstrated throughout my case were exceptional. My lawyer showed an impressive understanding of the legal process and provided practical, well-informed advice at every stage. I had complete confidence in their abilities and am extremely thankful for their dedication, expertise, and commitment to achieving the best possible result.
I highly recommend Duncan Lewis because: My case was handled with great care, professionalism, and attention to detail from beginning to end. I always felt that my best interests were a priority, and every step of the process was explained clearly. I truly appreciate the dedication and hard work that went into achieving the best possible outcome for my case. My lawyer(Sanket Dhull) made me feel supported, respected, and confident throughout the entire process. They were patient, understanding, and always took the time to listen to my concerns and answer my questions. Their reassurance and guidance made a stressful situation much easier to deal with, and I am sincerely grateful for their support. The communication was excellent throughout my case. Phone calls, emails, and letters were always clear, professional, and easy to understand. I received prompt responses whenever I had questions, and I was kept informed at every stage. This consistent communication gave me confidence and peace of mind. The quality of service exceeded my expectations. My lawyer(Sanket Dhull) and the team were always approachable, responsive, and available whenever I needed assistance. They showed genuine commitment to my case and made sure I never felt left without support. I truly appreciate the outstanding level of service I received. The professionalism and legal expertise demonstrated throughout my case were exceptional. My lawyer showed an impressive understanding of the legal process and provided practical, well-informed advice at every stage. I had complete confidence in their abilities and am extremely thankful for their dedication, expertise, and commitment to achieving the best possible result.
I would highly recommend **Syma Tayyab** at Duncan Lewis Solicitors. Syma handled my family court case with professionalism, dedication, and compassion from start to finish. She was always approachable, kept me fully informed, responded promptly to my emails and queries, and explained every stage of the legal process clearly. My case involved complex safeguarding issues and a substantial amount of evidence. Syma worked diligently to prepare my case, liaised effectively with counsel, and always acted in my best interests. Thanks to her hard work and excellent preparation, the court granted me direct contact with my son, which was a significant milestone in my case. I am extremely grateful for the outstanding service and support I received and would not hesitate to recommend **Syma Tayyab** to anyone seeking a knowledgeable, dedicated, and professional family law solicitor.
Solicitors tagged in
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Hello Hasan Thank you for taking the time to share your experience. We are delighted to hear that Syma was able to provide the professionalism, compassion and support you needed throughout your family law matter. Your kind words about her dedication, communication and commitment to achieving the best possible outcome are greatly appreciated. Thank you for placing your trust in Duncan Lewis Solicitors, and we wish you and your family all the very best for the future.
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