Machins Solicitors LLP logo

Machins Solicitors LLP

4.0 | 24 Reviews 24 Reviews | Professional Negligence
454 Total Company Reviews info icon Professional Negligence | info icon 454 Total Company Reviews Professional Negligence | info icon 454 Total Company Reviews

28 Dunstable Road, Luton, Bedfordshire, LU1 1DY

Accepting new clients

28 Dunstable Road, Luton, Bedfordshire, LU1 1DY

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 550476

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Machins Solicitors LLP |

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Machins Solicitors LLP Review Scores & Client Satisfaction Overview

4.0
Very Good
79%
Value for
Money
75%
Success
Rate
75%
Would
Recommend
Communication 4.0/5
Initial Impressions 4.0/5
Approachability 4.0/5
Documentation Accuracy 3.9/5
Legal Knowledge 4.0/5
Value for money 4.0/5

Accreditations

Machins Solicitors LLP are accredited by

Children Law accreditation awarded to Machins Solicitors LLP
Family Law Advanced accreditation awarded to Machins Solicitors LLP
Family Mediation accreditation awarded to Machins Solicitors LLP
Trading names:
Sumner And Tabor

Description

We strive for excellence, taking the time to get to know you, your business and your industry. For Machins it’s personal, so we invest our time and energy to build strong, personal relationships to work with you and find the right legal solution. Delivering excellent legal advice for all our clients across a full range of services is at the heart of everything we do. In a constantly changing world, Machins Solicitors is firmly placed to understand you and your business. Our strength lies in our people and our values ensure that integrity and trust are core to ensuring that our clients receive the best possible outcome.

Rankings by area of expertise

The rankings below show the areas of expertise that Machins Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Machins Solicitors LLP Review Scores & Client Satisfaction Overview

4.7
Excellent
93%
Value for
Money
10% above
national average
94%
Success
Rate
12% above
national average
94%
Would
Recommend
13% above
national average
Communication 4.7/5
Initial Impressions 4.7/5
Approachability 4.7/5
Documentation Accuracy 4.7/5
Legal Knowledge 4.7/5
Value for money 4.6/5

Accreditations

Machins Solicitors LLP are accredited by

Children Law accreditation awarded to Machins Solicitors LLP
Family Law Advanced accreditation awarded to Machins Solicitors LLP
Family Mediation accreditation awarded to Machins Solicitors LLP
Trading names:
Sumner And Tabor

Description

We strive for excellence, taking the time to get to know you, your business and your industry. For Machins it’s personal, so we invest our time and energy to build strong, personal relationships to work with you and find the right legal solution. Delivering excellent legal advice for all our clients across a full range of services is at the heart of everything we do. In a constantly changing world, Machins Solicitors is firmly placed to understand you and your business. Our strength lies in our people and our values ensure that integrity and trust are core to ensuring that our clients receive the best possible outcome.

Rankings by area of expertise

The rankings below show the areas of expertise that Machins Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Housing & Property 1 / 7
Family Law 2 / 6
Wills, Trusts & Probate 1 / 7
Commercial Property 1 / 4
Employment 1 / 5
Dispute Resolution 2 / 3
Personal Injury 1 / 3
Crime/ Criminal Defence 1 / 2
Litigation 1 / 2
Professional Negligence 1 / 1
Child Law 2 / 4
Company & Commercial 1 / 6
Construction 1 / 2
Contract Law 1 / 2
Inheritance Law 2 / 5
Land Law 2 / 3
Business Law 1 / 3
Clinical Negligence 1 / 2
Consumer 1 / 5
Elder Law 1 / 1
Agriculture 1 / 1
Banking 1 / 1
Company Law 1 / 1
Insurance Law 1 / 1
Intellectual Property Law 1 / 1
LGBT Law 2 / 4
Adjudication Law 1 / 1
Care Law 1 / 4
Commercial Law 1 / 1
Fraud Law 1 / 1
National Insurance Law 1 / 21
Notary 1 / 1
Corporate Law 1 / 2
Domestic Violence Law 2 / 3
Enforcement Law 2 / 5
Immigration 1 / 2
International Business Law 1 / 15
Compliance Law 1 / 1
Court of Protection and Deputyship 2 / 3
Debt and Tax Law 1 / 2
Government Investigations 1 / 5
Licensing Law 1 / 1
Appeals Law 1 / 1
Charities 1 / 1
Criminal Law 1 / 2
Defamation Law 1 / 2
Disability Law 1 / 1
Equity Law 1 / 2
Fire Safety Law 1 / 1
Health and Safety Law 1 / 1
Healthcare Law 1 / 1
IT & Intellectual Property 1 / 1
Money & Tax 2 / 4
Pensions Law 1 / 2
Planning Law 1 / 1
Privacy Law 1 / 1
Aviation Law 1 / 7
Brexit Law 1 / 4
Bribery and Corruption Law 1 / 1
Copyright Law 1 / 1
Cybersecurity and Data Protection Law 1 / 1
Discrimination Law 1 / 1
Drug Law 2 / 8
Economic Law 1 / 12
Energy & Transport 1 / 21
Energy Law 1 / 17
Equality Law 1 / 2
Health and Welfare Law 1 / 5
Human rights 1 / 1
Information Law 1 / 14
Infrastructure Law 1 / 7
Injunctions Law 2 / 4
International Law 2 / 3
Jurisdiction Law 2 / 4
Medical Law 1 / 1
Occupational Health Law 1 / 1
Regulations 1 / 2
Social Law 1 / 2
Welfare & Benefits 1 / 1
White Collar Crime 1 / 1
Local 2 / 7
Housing & Property 129 / 4,772
Family Law 49 / 4,224
Wills, Trusts & Probate 97 / 3,763
Commercial Property 205 / 3,667
Employment 93 / 3,623
Dispute Resolution 136 / 1,803
Personal Injury 228 / 2,650
Crime/ Criminal Defence 161 / 2,143
Litigation 71 / 894
Professional Negligence 128 / 1,298
Child Law 77 / 1,641
Company & Commercial 190 / 4,183
Construction 70 / 854
Contract Law 51 / 1,426
Inheritance Law 47 / 680
Land Law 65 / 1,322
Business Law 40 / 470
Clinical Negligence 153 / 1,247
Consumer 187 / 4,415
Elder Law 30 / 317
Agriculture 130 / 820
Banking 62 / 1,033
Company Law 44 / 971
Insurance Law 28 / 659
Intellectual Property Law 28 / 625
LGBT Law 16 / 232
Adjudication Law 20 / 240
Care Law 43 / 531
Commercial Law 28 / 187
Fraud Law 26 / 516
National Insurance Law 30 / 422
Notary 62 / 850
Corporate Law 46 / 844
Domestic Violence Law 39 / 897
Enforcement Law 32 / 576
Immigration 121 / 2,286
International Business Law 6 / 211
Compliance Law 17 / 451
Court of Protection and Deputyship 46 / 577
Debt and Tax Law 46 / 787
Government Investigations 14 / 416
Licensing Law 21 / 502
Appeals Law 29 / 850
Charities 75 / 767
Criminal Law 49 / 1,011
Defamation Law 14 / 266
Disability Law 38 / 601
Equity Law 45 / 569
Fire Safety Law 9 / 180
Health and Safety Law 33 / 576
Healthcare Law 15 / 357
IT & Intellectual Property 80 / 1,114
Money & Tax 135 / 1,952
Pensions Law 24 / 488
Planning Law 31 / 585
Privacy Law 18 / 514
Aviation Law 4 / 143
Brexit Law 7 / 146
Bribery and Corruption Law 9 / 412
Copyright Law 12 / 522
Cybersecurity and Data Protection Law 24 / 893
Discrimination Law 29 / 499
Drug Law 15 / 266
Economic Law 2 / 223
Energy & Transport 35 / 511
Energy Law 19 / 359
Equality Law 41 / 1,096
Health and Welfare Law 14 / 186
Human rights 43 / 962
Information Law 8 / 339
Infrastructure Law 8 / 187
Injunctions Law 36 / 932
International Law 18 / 376
Jurisdiction Law 7 / 166
Medical Law 9 / 189
Occupational Health Law 28 / 429
Regulations 107 / 2,410
Social Law 13 / 225
Welfare & Benefits 83 / 1,051
White Collar Crime 17 / 206
National 274 / 11,165

Pinned Reviews

Profile image of Anonymous

Anonymous

Verified
Family Law

Excellent Divorce Solicitor - Highly Recommended

"During what was a difficult time, her professionalism and responsiveness made the experience far more manageable. I would recommend her services to anyone going through a divorce."

Legal experts tagged in
this review

Profile image of Katarzyna Janasik

Katarzyna Janasik

Verified
Housing & Property

Provided A Great Service For The Sale Of My Flat

"Eugene and the team provided excellent service from start to finish when handling the sale of my flat. Communication was clear and prompt throughout, and everything was dealt with efficiently and professionally."

Solicitors tagged in
this review

Meet the team of Machins Solicitors LLP

Meet the team of Machins Solicitors LLP

Contact & Locations - Machins Solicitors LLP

Opening hours

Monday 09:00–17:30
Tuesday 09:00–17:30
Wednesday 09:00–17:30
Thursday 09:00–17:30
Friday 09:00–17:30
Saturday (Closed)
Sunday (Closed)

28 Dunstable Road, Luton, Bedfordshire, LU1 1DY

Reviews

4.0 /5 24 Reviews
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Star rating
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Rating

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Clients say

What clients say about Machins Solicitors LLP

The firm is praised for conveyancing, probate, wills, family law, mediation, employment and property work, with clear legal expertise, pragmatic advice and efficient case management across complex matters. Clients value responsive, professional communication, approachability, compassion and honesty; staff are described as organised, reassuring, attentive and solution-focused, offering timely updates, practical guidance and strong attention to detail. Reviewers highlight trustworthiness, empathy at difficult times and consistently high customer service.

very responsive
clear communication
professional service
knowledgeable staff
efficient conveyancing
compassionate approach
timely updates
approachable team
excellent advice
highly recommend

ReviewSolicitors Review List

Profile image of Howard Nicholson

Howard Nicholson

Verified
Dispute Resolution

Quality advice

Whilst I had hoped for a better outcome, Neil was very honest and upfront about my prospects and managed to negotiate a fair settlement which avoided the need to go to court. I am really grateful for his professionalism and honesty throughout what was a very stressful experience. Thank you to the team at Machins and in particular Neil for your help.

Solicitors tagged in
this review

A representative from Machins Solicitors LLP responded to this review

Dear Howard, Thank you for taking the time to leave a review - we really appreciate you sharing your experience. We are glad that a fair settlement was reached and we will pass on your kind words to Neil and the team. Best regards, Machins Solicitors

0
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Ian Pogue

Verified
Wills, Trusts & Probate

Will

The will was dealt with in a professional and efficient manner

Solicitors tagged in
this review

A representative from Machins Solicitors LLP responded to this review

Dear Ian, Many thanks for taking the time to leave a review. We are glad you had a professional and efficient experience and will pass on your kind words to Lucy. Best regards, Machins Solicitors

0
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dominic marsh

Verified
Wills, Trusts & Probate

Michelle Marsh estate

I don't think this situationcould've been handled any better. Considering the circumstances Nigel was a consummate professional. He was very thoughtful with any with any communication. He fully understood how harrowing the circumstances were and made the experience of sorting out my late sister's estate as easy as possible. I couldn't recommend him highly enough.

Solicitors tagged in
this review

A representative from Machins Solicitors LLP responded to this review

Dear Dominic, Thank you for taking the time to leave a review. We're very glad that Nigel could assist at this difficult time and have passed on your kind words to him. Best regards, Machins Solicitors

0
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Gary

Verified
Housing & Property

Experience

Very professional and helpful throughout, fully understanding and helpful with a different situation

Solicitors tagged in
this review

A representative from Machins Solicitors LLP responded to this review

Dear Gary Thank you for taking the time to leave a review for Holly and Brad. We're very glad that the team could assist you with this difficult situation. Best regards, Machins Solicitors

0
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John Barton

Verified
Wills, Trusts & Probate

35858-3 Derek Barton

First class professional service, and friendly advice.

Solicitors tagged in
this review

A representative from Machins Solicitors LLP responded to this review

Dear John, Many thanks for taking the time to leave a review. We will pass on your feedback to Nigel. We're glad we could assist you. Best regards, Machins Solicitors

0
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Other Reviews

Profile image of Tiago

Tiago

Employment

Tiago

I contacted Machins Solicitors regarding an outcome of a disciplinary hearing and employment laws. Phil was my solicitor and his service was BRILLIANT: he fully listened to my case and we discussed all points about it. He was honest, very empathic, and explained what I could do in my situation. He saved me from countless hours of anxiety and bad sleep nights. Wish him all the best, Best regards, Tiago

Solicitors tagged in
this review

Machins Solicitors LLP

Thank you for taking the time to write a review - we will pass your feedback to the team.

0
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Y

Employment

A client

I employed the services of Philip who was simply outstanding. An absolute professional, compassionate and provided excellent advice. His speed of resolution was fantastic, couldn’t recommend more.

Solicitors tagged in
this review

Machins Solicitors LLP

Many thanks for the five stars which are much appreciated. Please remember we offer a wide range of services if you ever need legal help in the future.

0
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Lucy

Employment

Lucy

Philip Bain and his Paralegal Nasim were absolutely top notch! 5 Stars! If I could give more I would! Professional, efficient, caring and explained every step efficiently and without making me feel like I knew absolutely nothing (which in honestly, I actually didn’t!) Would recommend without a doubt. Philip is an amazing asset to the Company and I can’t thank him enough.

Solicitors tagged in
this review

Machins Solicitors LLP

Lucy - thanks for taking the time to feedback. We've passed onto Phil and Nasim. If you ever find yourself in need of legal services again - we cover a full range and our wider team are equally awesome!

0
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A

A client

Benedict was a professional solicitor and am extremely happy with the level of service and his advice with the issues that were being dealt with, I highly recommend him and if I need his services again, which I hope I won’t but I would definitely use Benedict again

A representative from Machins Solicitors LLP responded to this review

Many thanks for taking the time to leave us 5 stars! Much appreciated. Don't forget we offer a full range of services so if you have any legal requirements in the future please get in touch!

0
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Mollika

Mollika

1 Star for Benedict Smith and Machins Solicitors. Poor service & weak knowledge!

A representative from Machins Solicitors LLP responded to this review

Mollika - thanks for your review and apologies you don't feel like you've had the best experience - this isn't our usual practice. I understand you have a complaint logged which will be dealt with through more formal channels.

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Reviews

4.7 /5 454 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Machins Solicitors LLP

The firm is praised for conveyancing, probate, wills, family law, mediation, employment and property work, with clear legal expertise, pragmatic advice and efficient case management across complex matters. Clients value responsive, professional communication, approachability, compassion and honesty; staff are described as organised, reassuring, attentive and solution-focused, offering timely updates, practical guidance and strong attention to detail. Reviewers highlight trustworthiness, empathy at difficult times and consistently high customer service.

very responsive
clear communication
professional service
knowledgeable staff
efficient conveyancing
compassionate approach
timely updates
approachable team
excellent advice
highly recommend

ReviewSolicitors Review List

Profile image of Joe B

Joe B

Verified
Housing & Property

Strongly recommend for Conveyancing

Gurjit was incredibly helpful with my conveyancing process in buying my first home. She was very responsive and kept me up to date during what ended up being a complex conveyancing process. I’d highly recommend her and the team to anyone buying a home.

Solicitors tagged in
this review

A representative from Machins Solicitors LLP responded to this review

Dear Joe, Thank you very much for taking the time to leave a review. We're delighted Gurjit could assist you and will pass on your comments to her and the team. Wishing you all the best in your new home. Best regards, Machins Solicitors

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Julia Skinner

Verified
Wills, Trusts & Probate

Knowledgeable and Efficient

Emily dealt with an issue we had with a lost Will. From our initial meeting to the conclusion of dealing with Emily we found her to be knowledgeable, helpful and honest. We would not hesitate in recommending her to carry out future work.

Solicitors tagged in
this review

A representative from Machins Solicitors LLP responded to this review

Dear Julia, Thank you for taking the time to leave such a lovely review. We’re delighted Emily was able to assist you and we will pass on your kind words. Best regards, Machins Solicitors

0
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Profile image of Josephine

Josephine

Family Law

Highly Recommended Mediator and Legal Professional

Richard Philips was absolutely wonderful to work with. He is both a mediator and a lawyer, and that dual expertise really showed during our MIAM session. He was incredibly understanding, prompt with his communication, and gave me clear, reassuring advice on how to move forward. I highly recommend his services to anyone looking for a swift and supportive mediator.

Solicitors tagged in
this review

A representative from Machins Solicitors LLP responded to this review

Dear Josephine, Thank you for taking the time to leave such a lovely review. We’re delighted Richard was able to assist you and we will pass on your kind words. Best regards, Machins Solicitors

0
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anonymous

Wills, Trusts & Probate

Never called me back

. Cut off on first call and then phone left ringing. Requested someone call me about the will and POA service. Was told a call would be returned within 2 days. No return call after 5 days.

A representative from Machins Solicitors LLP responded to this review

Thank you for taking the time to leave a review. We are sorry to hear that your experience fell below the standard of service we strive to provide. Feedback such as this is important to us and has been passed to the appropriate team to be reviewed as part of our ongoing commitment to client care. Best regards, Machins Solicitors

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Watkins and Powers

Verified
Wills, Trusts & Probate

Wills and property transfer

Excellent service and advice from Nigel Gibson-Birch

Solicitors tagged in
this review

A representative from Machins Solicitors LLP responded to this review

Thank you for taking the time to leave a review. We’re so pleased Nigel and the team were able to assist you. We will pass on your kind words. Best regards, Machins Solicitors

0
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Other Reviews

Profile image of Shazzamma

Shazzamma

Shazzamma

Machins are the best. Gurjit and Team no.1 for conveyancing.

Thank you for taking the time to leave such a lovely review. We’re delighted Gurjit and the Residential Conveyancing Team were able to assist you and we will pass on your kind words.

0
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Elliott Viola

Housing & Property

Elliott

The service, professionalism and communication from Jackie has been outstanding. She dealt with our sale and purchase with such care and grace. She really puts you at ease and is always willing to answer questions, no matter how big or small. Cannot recommend her highly enough. We feel very lucky she dealt with our case, and we hope Machins know how lucky they are to have her. Now to pop open a bottle and celebrate! Thank you so much Jackie, we are eternally grateful. Elliott and Casey

Legal experts tagged in
this review

Thank you for your kind words. We'll be sure to pass this on to Jackie. It’s great to hear she was able to make what can sometimes be a stressful process feel a bit easier and more reassuring for you. We really appreciate you taking the time to share your experience.

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Danielle Newell

Family Law

Danielle

Not only was Richard incredibly knowledgeable and professional from the first moment we spoke he put me at ease and I knew that I was safe trusting his judgement but also that he had my best interest at heart. I honestly cannot recommend Richard enough and he would be the first person that I called if I needed any further help moving forward

Hi Danielle, Thank you for taking the time to leave such a lovely review. We’re delighted Richard was able to assist you and we will pass on your kind words to him.

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Profile image of Reliable Healthcare

Reliable Healthcare

Reliable

Quick and reliable service. Staff are courteous, professional and helpful .

Many thanks for taking the time to leave a review. We're delighted we could assist you and that you had a positive experience with the team.

0
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Profile image of Tim French

Tim French

Wills, Trusts & Probate

Tim

Exceptional customer service over past 7+ yrs.

Solicitors tagged in
this review

Hi Tim, Many thanks for taking the time to leave such a lovely review. We're delighted you've had so many positive experiences with the team over 7+ years. We will pass on your kind words to the team.

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