Stephensons Solicitors LLP

4.6 | 52 Reviews 52 Reviews | Housing & Property

249 Total Company Reviews

Housing & Property |

249 Total Company Reviews Housing & Property |

249 Total Company Reviews

Suite 1.1, Century House, Hardshaw Street, Saint Helens, Merseyside, WA10 1QU

0333 344 4774

Not accepting new clients via ReviewSolicitors

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 449157

Stephensons Solicitors LLP |

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4.6

Excellent

52 Reviews

Value for
Money

Success
Rate

Would
Recommend

Communication 4.7/5

Initial Impressions 4.7/5

Approachability 4.6/5

Documentation Accuracy 4.7/5

Legal Knowledge 4.8/5

Value for money 4.6/5

Accreditations

Children Law

Solicitors who have our Children Law Accreditation are specialists in dealing with legal issues related to children, such as:

adoption
child protection
arrangements for children following family breakdown

Criminal Litigation

If you’ve been charged with a criminal offence, you’ll want the best possible representation. Our Criminal Litigation Accreditation shows that solicitors are committed to treating you fairly and providing a high standard of service in criminal law.

Personal Injury

Our Personal Injury Accreditation is the quality mark for legal experts that shows a law firm has special expertise in handling personal injury cases. These are legal cases where someone has been injured, whether physically or emotionally, and is seeking compensation.

Clinical Negligence

Our Clinical Negligence Accreditation is the quality mark for legal experts who can help when a healthcare professional (for example a doctor, surgeon, nurse, therapist, or dentist) has provided care that was below an acceptable standard.

The Law Society

Our vision is to promote, protect and support solicitors, the rule of law and justice in England and Wales. The Law Society is the professional body for solicitors and a place where you can connect, grow and thrive. We're here to support you at every stage of your career, from qualification through to retirement, and to advocate on the issues solicitors have told us matter most.

Conveyancing Quality Scheme

Our Conveyancing Quality Scheme Accreditation is the quality mark for legal experts that shows a law firm is highly skilled and trustworthy when it comes to handling property transactions, such as buying or selling homes.

Trading names:

• Stephensons

Description

Stephensons is a leading UK full service law firm. We provide all of our clients with cost effective, industry leading legal advice. The team at Stephensons brings with it in depth knowledge and a wealth of experience of dealing with a range of complex legal matters.

Rankings by area of expertise

Local 2 / 23

National 922 / 11,377

Contact details

0333 344 4774

enquiries@stephensons.co.uk

www.stephensons.co.uk

Suite 1.1, Century House, Hardshaw Street, Saint Helens, Merseyside, WA10 1QU

Clients say

The firm specialises in public law/mental capacity and placement challenge work, achieving positive outcomes that enable clients to move to less restrictive settings. Clients praise technical legal expertise, clear explanations of strategy and procedural knowledge. Valued soft skills include professionalism, strong customer care, responsiveness and personal support during difficult times. However some feedback cites poor service: excessive billing-focus calls, lack of follow-through and very poor customer service experiences. Overall reviews are mostly positive about outcomes and communication, but occasional frustrations centre on perceived chasing for payments and inconsistent responsiveness.

brilliant outcome

gained independence

invaluable support

smooth process

professional service

excellent customer-care

educational guidance

quick responses

proactive follow-up

aggressive billing calls

Dipak Raychura

27 Nov 2025

For Eviction Procedure

Our Solicitor Sophie Chilstone was excellent. Sophie sent reply quickly not only that if we don't response within 24 hours she asked someone in the office to ring us and contact us and confirm whether we received documents or not?

Solicitors tagged in
this review

Sophie Chilstone

A representative from Stephensons Solicitors LLP responded to this review

01/12/2025

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

Sarah Fairweather

5 Jul 2025

Housing & Property

No one is above the law

I had a particularly difficult tenant who worked in the legal profession and refused to vacate the property and pay rent for over a year . Stephensons knew the process step by step and recovered my property, rent arrears /plus interest and a significant amount of costs against the tenant . They all went out of their way to ensure a win against a tenant that tried every legal angle . So a big thank you to Sophie Chilstone ,Andrew Whitehead from Stephenson’s and Gary Lewis the barrister they assigned to my case . I would highly recommend these people they seriously know what they are doing

Solicitors tagged in
this review

Sophie Chilstone

A representative from Stephensons Solicitors LLP responded to this review

07/07/2025

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

Elizabeth Beaumont

29 Jan 2025

Housing & Property

Great conveyancing service!

We were looked after by Alison Fanning, she was great! Really responsive and pleasant to deal with. Would definitely use again.

A representative from Stephensons Solicitors LLP responded to this review

29/01/2025

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

JB.

2 Dec 2024

Housing & Property

House sale

I can’t thank Gillian and Kate enough for their professional expertise in bringing a successful conclusion in the legalities of our house sale. It was reassuring to have them both helping with the trickier issues that arose. Thank you for all your help and efforts handling the sale, land registry and the other stressful components.

Legal experts tagged in
this review

Gillian Cooke

Kate Williams

A representative from Stephensons Solicitors LLP responded to this review

16/12/2024

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

J & T B

25 Nov 2024

Housing & Property

First Class Service

We have recently used Stephensons Solicitors in the conveyance of buying a property and selling our property. From start to finish we have received excellent service and support from Kim, Jenny and Chantelle who have been extremely professional throughout. They have always been available to discuss all our queries, especially the difficult issues encountered with aspects in the buying of the property, of which was handled with a positive attitude to gain the best outcome for ourselves, the clients. The selling of our property was additionally handled thoroughly. We would also like to thank Michelle in the initial discussion of the terms and conditions of both the buying and selling conveyance. Overall, we feel that all members of the team involved, are an asset to Stephensons organization.

Legal experts tagged in
this review

Kimberley Parr

A representative from Stephensons Solicitors LLP responded to this review

27/11/2024

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

Clients say

brilliant outcome

gained independence

invaluable support

smooth process

professional service

excellent customer-care

educational guidance

quick responses

proactive follow-up

aggressive billing calls

Janepogo02

28 Aug 2026

Highly recommended

I wanted to take a moment to review the services I recently received from Stephensons Solicitors. It was an employment issue that was resolved quickly and with extreme professionalism. I was guided through every step by Chantelle Holsgrove and Phil Richardson who were extremely knowledgeable and very kind and courteous. Correspondence was kept updated very efficiently by Debbie Ratcliffe. All in all a very impressive service. I would highly recommend them.

anonymous

20 Mar 2026

Supported with a S21A Challenge

I was supported by Megan Taylor through a S21A Challenge process. This resulted in a brilliant outcome, meaning the person we support was able to move to a less restrictive placement. This has allowed the person we support to finally have the independence they have been striving for. Thank you for all your support on this case it has been invaluable. It has been a pleasure to work alongside you, and I shall look forward to working with you in future.

A representative from Stephensons Solicitors LLP responded to this review

24/03/2026

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

Chris

4 Feb 2026

1st class service

Due to a very difficult situation I had to call upon these solicitors and dealt with Cameron and Harley. I have to say the whole process was smooth and professional and these guys delivered excellent customer care. I would highly recommend. 5 star

Legal experts tagged in
this review

Cameron Stubbs

A representative from Stephensons Solicitors LLP responded to this review

04/02/2026

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

Pascal

22 Jan 2026

Supportive experience

Cameron provided an invaluable support in legal terms and personal support which was much appreciated in these challenging times. He was very educational about the approach to take which I could understand and agree to. The outcome was positive and I would happily recommend his services.

Legal experts tagged in
this review

Cameron Stubbs

A representative from Stephensons Solicitors LLP responded to this review

04/02/2026

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

Ste

7 Jan 2026

Shocking

Awful. Avoid. They call you 5 times a day when they want money then nothing happens. Worst customer service ever

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Stephensons Solicitors LLP

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