Rego
excellent service
"I had a fantastic service. They were constant, supportive and very helpful. If I didn't understand anything, they would break things down for me. It was very professional and they knew what they were doing. "
158 Edmund Street, Birmingham, West Midlands, B3 2HB
Accepting new clients
158 Edmund Street, Birmingham, West Midlands, B3 2HB
Regulated by:
The Solicitors Regulation Authority
Regulator ID: 597664
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Duncan Lewis Solicitors Ltd are accredited by
Duncan Lewis Solicitors, a multi award-winning national law firm, serves both corporate and private clients across 25 areas of law. Recognised by The Legal 500 and Chambers & Partners UK for our dedication and professionalism, we were recently crowned Law Firm of the Year at the LexisNexis Awards 2024 and Modern Law Awards 2023. Our team is passionate about giving people a voice and providing top-tier legal representation. As the largest legal aid provider in the UK, we also excel at representing society's most vulnerable with care and empathy.
The rankings below show the areas of expertise that Duncan Lewis Solicitors Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Duncan Lewis Solicitors Ltd are accredited by
Duncan Lewis Solicitors, a multi award-winning national law firm, serves both corporate and private clients across 25 areas of law. Recognised by The Legal 500 and Chambers & Partners UK for our dedication and professionalism, we were recently crowned Law Firm of the Year at the LexisNexis Awards 2024 and Modern Law Awards 2023. Our team is passionate about giving people a voice and providing top-tier legal representation. As the largest legal aid provider in the UK, we also excel at representing society's most vulnerable with care and empathy.
The rankings below show the areas of expertise that Duncan Lewis Solicitors Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
"I had a fantastic service. They were constant, supportive and very helpful. If I didn't understand anything, they would break things down for me. It was very professional and they knew what they were doing. "
"Duncan Lewis firm is one of the firm you can relied on and not being disappointed. They demonstrate a high level of commitment, and dedication to guide you in a way to make things so easy for you. They are professional and relentless to meet your demands."
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158 Edmund Street, Birmingham, West Midlands, B3 2HB
What clients say about Duncan Lewis Solicitors Ltd
The firm specialises strongly in immigration, asylum and family law, with additional expertise in housing, employment and injury matters. Clients praise deep legal knowledge, clear strategic case management and successful outcomes. Valued soft skills include professionalism, responsiveness and excellent communication, plus empathy, patience, dedication and respect. Reviewers highlight thoroughness, attention to detail, advocacy in court and availability, noting compassionate, supportive and reassuring client care throughout stressful processes.
It was a pleasure to have this law firm on my side, through the roughly road, there was a light at the end of my hearing. Happy I got my baby in our care. Thank you
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Dear Alson We are grateful for your kind words. Our team is committed to delivering effective legal solutions with professionalism and care, and we are glad to know that this has been reflected in your experience. Kind regards, Duncan Lewis Solicitors
I am beyond thankful to this firm for saving us from the abuses of our local housing authority while in a nightmare temporary accommodation. My mental health was on the brink when Shelter referred me to this firm and the action from Eliza Thighearnaigh was swift. She was a huge support over the phone and communication was regular and open. She listened and expressed my needs in legal terms when making requirements of the council. Sailaja Tadepalli was handed the case and she made regular contact to make sure I felt supported and to check-in to make sure my needs were being met. She was communicative and gave concise advice when advising how I communicate with the council. I am immensely grateful for the help and assistance of both these solicitors. Thank you to Duncan Lewis.
Dear SJ We are delighted to hear that our team was able to support you through such a challenging time. We will ensure your message is passed on to them. Thank you for choosing Duncan Lewis. Kind regards, Duncan Lewis Solicitors Ltd
I am very grateful for Caroline Roche's support regarding a will and associated legal proceedings. Her guidance was so strong and steady, but it was her compassion and empathy that truly stood out. I honestly would have been lost without her during those final 12 months. During her pregnancy when things were finalizing through the court, she was under a lot of pressure whilst still supporting me, when she should have been having a much easier time. It is a testament to her professionalism and kindness that she remained so focused on our needs. I feel privileged to have had her as our legal counsel.
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Dear Shireen Thank you for your positive feedback. We are truly pleased to hear that you felt supported throughout the process. Wills and Probate Director Caroline Roche works hard to ensure every matter is handled with care, clarity and strong legal expertise. Kind regards, Duncan Lewis Solicitors
I am writing this review to express my deepest appreciation and gratitude for the outstanding service and support provided by my caseworker, Donnelly Clata Mazarello, throughout my children’s case. From the very beginning, Donnelly demonstrated exceptional professionalism, dedication, and compassion, making an incredibly challenging time in my life much more manageable. My case was handled with the utmost care, attention, and efficiency. Donnelly ensured that every aspect was managed thoroughly and in a timely manner. The process was smooth and well-organized, with no detail overlooked. I always felt confident that my case was in the best possible hands. Donnelly went above and beyond to make me feel supported, respected, and understood. She displayed genuine empathy and patience, taking the time to listen carefully to my concerns and explaining each step of the process clearly. Her calm and reassuring approach made me feel comfortable and confident throughout the entire experience. The quality of communication was exceptional. Donnelly maintained regular contact through phone calls and emails, ensuring that I was always informed and updated on any developments. She was always prompt in responding to any queries and explained everything in a clear, concise, and professional manner. I never once felt left out of the loop or uncertain about what was happening. The level of service I received was exemplary. Donnelly was consistently available, approachable, and responsive whenever I needed assistance. She managed her time and commitments impeccably, ensuring that I always received the support and attention required. Her reliability and consistency provided great reassurance throughout my case. Donnelly’s professionalism and depth of legal knowledge were evident at every stage. She demonstrated a strong understanding of family law and procedures, providing clear guidance and well-considered advice. Her expertise inspired confidence and helped me make informed decisions with peace of mind. Moreover, Donnelly secured the services of a barrister to appear for me at the court hearing. The barrister, along with Donnelly and the entire legal team, worked seamlessly together to ensure the best possible outcome. They were all supportive, diligent, and highly professional throughout the process. Overall, my experience has been nothing short of exceptional. Everything was handled smoothly, efficiently, and with the highest level of professionalism. Donnelly Clata Mazarello and her firm have truly exceeded all expectations - they are, without a doubt, the best firm I have ever dealt with. I am deeply grateful for their dedication, compassion, and outstanding service.
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Dear MD Thank you for your feedback. We are pleased to know that Family Law Caseworker Donnelly Clata Mazarello was able to support you effectively and that you had a positive experience with our firm. We take pride in maintaining high standards of client care across all departments, and your comments are appreciated by the team. Kind regards, Duncan Lewis Solicitors
I would like to extend my heartfelt thanks to Duncan Lewis Solicitors, and in particular to Shalini Mishra, who handled my case with exceptional professionalism, care, and attention to detail. From the beginning, Shalini was incredibly supportive and reassuring. She took the time to clearly explain each step of the legal process, always ensuring that I felt informed and confident. Her communication was consistent and thoughtful whether by phone, email, and video conference, I always felt that I was being listened to and respected. What stood out most was Shalini’s dedication and empathy. She treated my case not just as a legal matter, but as something personal and important. Her legal knowledge, patience, and determination gave me a sense of comfort during what was otherwise a very stressful time. I truly appreciate the quality of service I received from Duncan Lewis Solicitors. They were available when I needed them, professional in all interactions, and demonstrated genuine care for my wellbeing and outcome. Thank you once again for everything you’ve done for me. I wouldn’t hesitate to recommend Duncan Lewis, especially Shalini Mishra, to anyone in need of legal support.
No response to initial enquiry or follow-up email – disappointing service for urgent tribunal matter I contacted Duncan Lewis Solicitors on 1 April 2026 requesting urgent solicitor representation for an ongoing Employment Tribunal claim with a linked social housing dispute. I clearly explained that I am currently out of work, have already submitted an ET1 and received the ET3 response, and urgently need experienced legal counsel to prepare for the initial hearing. I have substantial evidence and asked to explore Legal Aid eligibility or suitable funding options. I received an automated reply the same day confirming my details had been forwarded to the relevant team. It provided Client Referral ID Number 285621087 and stated that someone would contact me “at their earliest opportunity during office hours”. I sent a polite follow-up email asking for an update, but have received no response to either my original enquiry or the follow-up. It is now 9 April 2026 — over a full week later — and I have had zero contact whatsoever: no phone call, no email, and no acknowledgement. This complete lack of follow-up from a firm that advertises itself as a top-tier Legal 500 and Chambers-ranked practice is very disappointing. When someone facing active tribunal proceedings, significant stress, and an urgent need for professional representation reaches out, basic communication and timely response should be the minimum standard. The silence has left me feeling ignored and more overwhelmed at a time when I most need reliable legal support to move my case forward and seek justice. I don't know if the firm is going through a difficult period, but this is how I have been treated so far. I wanted to share this honest review to help other potential clients make an informed decision. My name is Bradley. Client Referral ID: 285621087 (enquiry sent 1 April 2026)
Dear Ordo_ab_chao We are sorry to hear about your experience and would appreciate the opportunity to look into this matter further. If you could kindly contact our Client Care Team at ClientCareTeam@duncanlewis.com, we would be happy to discuss this with you and address any concerns. Kind regards, Duncan Lewis Solicitors
I am very grateful for Caroline Roche's support regarding a will and associated legal proceedings. Her guidance was so strong and steady, but it was her compassion and empathy that truly stood out. I honestly would have been lost without her during those final 12 months. During her pregnancy when things were finalizing through the court, she was under a lot of pressure whilst still supporting me, when she should have been having a much easier time. It is a testament to her professionalism and kindness that she remained so focused on our needs. I feel privileged to have had her as our legal counsel.
Dear Shireen Thank you for your positive feedback. We are truly pleased to hear that you felt supported throughout the process. Wills and Probate Director Caroline Roche works hard to ensure every matter is handled with care, clarity and strong legal expertise. Kind regards, Duncan Lewis Solicitors
Raj Vardhan Choubey handled my case with professionalism and solid legal knowledge. He was clear in explaining the process and made complex matters easier to understand. Communication was generally good, though responses could sometimes be quicker. Overall, he’s a capable and trustworthy solicitor who shows genuine care for his clients
Dear Azhar Thank you for your feedback. We are pleased to know that Caseworker Raj Vardhan Choubey was able to support you effectively and that you had a positive experience with our firm. We take pride in maintaining high standards of client care across all departments, and your comments are appreciated by the team. Kind regards, Duncan Lewis Solicitors
My case was complex and difficult. I sincerely thank you for using your professional skills to help me through it.
Dear Halima Thank you for sharing your experience. We are delighted that Duncan Lewis was able to guide you through the process with care and professionalism. Our team is committed to supporting clients during challenging times. Kind regards, Duncan Lewis Solicitors
I consider it a wonderful experience because of the good attention and quick response. You can place an advertisement for companies with the name... We are the best because you really have a cadre of experienced and caring lawyers.
Dear Loukman Your feedback is greatly appreciated. We are glad that our team could assist you and that you felt supported throughout your matter. Kind regards, Duncan Lewis Solicitors
What clients say about Duncan Lewis Solicitors Ltd
The firm specialises strongly in immigration, asylum and family law, with additional expertise in housing, employment and injury matters. Clients praise deep legal knowledge, clear strategic case management and successful outcomes. Valued soft skills include professionalism, responsiveness and excellent communication, plus empathy, patience, dedication and respect. Reviewers highlight thoroughness, attention to detail, advocacy in court and availability, noting compassionate, supportive and reassuring client care throughout stressful processes.
I cannot thank Miranda, my solicitor, and Toby Venhegan, my barrister, enough for their incredible support throughout my housing appeal. They were professional, knowledgeable, and dedicated from start to finish, always keeping me informed and fighting on my behalf. Thanks to their hard work and expertise, we won the appeal. I am truly grateful for everything they did and would highly recommend them to anyone needing legal representation.
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I would like to thank caseworker Fiza Bilal, Pardeep Somel and Ayana Musaeva for the exceptional support they gave me in my immigration case. From the beginning they understood that I am still dealing with a lot mentally after separating from my husband due to domestic abuse. Every call and email conversation showed not only professionalism but understanding of my mental health. They helped me understand immigration laws pertaining to my case and were available throughout till my application was successful. They made me feel seen and that assured me that I have the best support. Thank you so much for being solicitors who saw me before they see a case number, listening to my story made me feel heard and understood after what I have been through, my visa being successful is the best cherry on top.
Dear Kay, Thank you for taking the time to share your positive review with us. We are really pleased to hear that caseworker Fiza Bilal, Pardeep Somel and Ayana Musaeva were able to make a difference to your experience and support you throughout your matter. Kind regards, Duncan Lewis Solicitors
I cannot recommend Alleena highly enough. She has assisted me on several occasions over the years, most recently with my Stage 1 deportation matter, and her professionalism, expertise, and dedication have been exceptional throughout. From the outset, Alleena was incredibly efficient, responsive, and thorough in handling my case. She took the time to explain every step of the process clearly, kept me updated throughout, and always ensured I understood my options. During what was an extremely stressful and important matter, her knowledge and guidance gave me confidence and reassurance. What truly stands out about Alleena is her commitment to her clients. She genuinely cares, listens, and goes above and beyond to achieve the best possible outcome. Her attention to detail, strong work ethic, and determination were evident throughout my case and have been on previous occasions when she has helped me. Thanks to Alleena’s hard work and expertise, I felt supported every step of the way. If you are looking for a solicitor who is professional, knowledgeable, compassionate, and highly effective, I would not hesitate to recommend her services. I am incredibly grateful for all of her help and support and cannot thank her enough.
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Dear Bartosz, Thank you for taking the time to share your experience. We are pleased to hear that Alleena and our team was able to assist you with professionalism and care throughout your case. Kind regards, Duncan Lewis Solicitors
Mr Patel helped me in a very complex case regarding family law matters and children matters, Mr Patel always communicated with me in both phone calls and emails to make sure I understood what was happening and if I had any "instructions" to give him. He has a legal knowledge that is beyond what I have ever seen, my case has been ongoing for years, but Mr Patel has a patience that is admirable and over and over he explained to me even when I didnt or couldn't comprehend it myself , the situation, or understand. Mr Patel always had me and my children's best interest and he made sure legally I was aware of my rights.. Mr Patel went beyond for us, I will always be grateful and remember what he did for me. Kindest Regards N.P
Dear Nana, We appreciate you taking the time to share your feedback, thank you. Our team is committed to delivering effective legal solutions with professionalism and care, and we are glad to know that this has been reflected in your experience with Mr. Patel. Kind regards, Duncan Lewis Solicitors
stressfull experience- My experience with Nicole francisco at duncan was disappointing . throughoout my family lawmatter , i experience significant delays , lack of support and poor communication. she bever understood the case and repeatedly explained the case updates chashing for inofrmation. I raised formal and writted complaints and the replay was either supervisor on the case has left the firm or the solictor is new, why would you assign big case to unexperience lawyers , they charge you advance and they will charge you till the last penny when you raise concern. ,would not recommend this firm and especially if you are dealing with the above mentioned solicitor .
I am so pleased to have such great help, support and guidance with these solicitors. Thank you so much, Duncan Lewis!
I had a very positive experience with Duncan Lewis Solicitors. My case was handled professionally and efficiently throughout the process. I would particularly like to thank Sri Satya Kakumanu for her excellent support and assistance. She was always professional, knowledgeable, and responsive to my questions. Communication was clear and timely, and I was kept informed about the progress of my case at every stage. Sri Satya treated me with respect and understanding, which gave me confidence during a stressful time. I am grateful for her hard work and dedication. I would highly recommend Duncan Lewis Solicitors and Sri Satya Kakumanu to anyone seeking professional legal assistance.
I am extremely grateful to Duncan Lewis Solicitors for their outstanding support throughout my case. My case worker, Sri Satya Kakumanu, provided exceptional service from start to finish. He was highly professional, knowledgeable, and consistently reassuring during a very important and stressful time. Communication was excellent—clear, timely, and always helpful—and I was kept fully informed at every stage of the process. I truly felt my case was in safe and capable hands. I highly appreciate the dedication and effort shown, and I would confidently recommend their services.
“I would like to sincerely thank Ansuman Sahu for his excellent support with my asylum case. He was professional, knowledgeable, and supportive throughout the entire process. He explained everything clearly, answered my questions promptly, and made me feel confident during a stressful time. Thanks to his hard work and dedication, I received the guidance I needed. I highly recommend him to anyone seeking immigration or asylum legal assistance.”
Family law is good.
Dear Mathi. We appreciate your feedback and are glad to hear that our team was able to support you effectively. Kind regards, Duncan Lewis Solicitors
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