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excellent service
"I had a fantastic service. They were constant, supportive and very helpful. If I didn't understand anything, they would break things down for me. It was very professional and they knew what they were doing. "
158 Edmund Street, Birmingham, West Midlands, B3 2HB
Accepting new clients
158 Edmund Street, Birmingham, West Midlands, B3 2HB
Regulated by:
The Solicitors Regulation Authority
Regulator ID: 597664
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Duncan Lewis Solicitors Ltd are accredited by
Duncan Lewis Solicitors, a multi award-winning national law firm, serves both corporate and private clients across 25 areas of law. Recognised by The Legal 500 and Chambers & Partners UK for our dedication and professionalism, we were recently crowned Law Firm of the Year at the LexisNexis Awards 2024 and Modern Law Awards 2023. Our team is passionate about giving people a voice and providing top-tier legal representation. As the largest legal aid provider in the UK, we also excel at representing society's most vulnerable with care and empathy.
The rankings below show the areas of expertise that Duncan Lewis Solicitors Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Duncan Lewis Solicitors Ltd are accredited by
Duncan Lewis Solicitors, a multi award-winning national law firm, serves both corporate and private clients across 25 areas of law. Recognised by The Legal 500 and Chambers & Partners UK for our dedication and professionalism, we were recently crowned Law Firm of the Year at the LexisNexis Awards 2024 and Modern Law Awards 2023. Our team is passionate about giving people a voice and providing top-tier legal representation. As the largest legal aid provider in the UK, we also excel at representing society's most vulnerable with care and empathy.
The rankings below show the areas of expertise that Duncan Lewis Solicitors Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
"I had a fantastic service. They were constant, supportive and very helpful. If I didn't understand anything, they would break things down for me. It was very professional and they knew what they were doing. "
"Duncan Lewis firm is one of the firm you can relied on and not being disappointed. They demonstrate a high level of commitment, and dedication to guide you in a way to make things so easy for you. They are professional and relentless to meet your demands."
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158 Edmund Street, Birmingham, West Midlands, B3 2HB
What clients say about Duncan Lewis Solicitors Ltd
Clients praise the firm for strong specialisms in immigration, asylum, family and housing law, with consistent expertise, strategic case management and courtroom capability. Reviews highlight clear, timely communication, thorough preparation and effective outcomes. Valued soft skills include compassion, patience, empathy, professionalism, respect and accessibility; clients report feeling listened to, reassured and supported throughout stressful processes. Translators and multilingual support are noted as beneficial, and clients frequently recommend the firm for reliability, dedication and attention to detail.
I have been assisted by Duncan Lewis for years and during many family law cases via Legal Aid. They have always been highly professional, quick to respond, clear in their instructions and treated my case with upmost respect and sincerity. I have also been lucky to have been represented by the same solicitor, Paul Nuttall, for years and have received a highly tailored to my needs service because of his hard work and dedication to my case. Couldn't be happier with my experience!
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Dear Anna Thank you for your kind feedback. We are pleased to hear that Child Care Solicitor Paul Nuttall provided clear guidance and strong representation throughout your case. Your recognition is greatly appreciated. Kind regards, Duncan Lewis Solicitors
I worked with Ashmira Kailash Moon at Duncan Lewis Solicitors. Throughout the case, she was incredibly attentive, even though we spoke different languages. She even arranged for an interpreter and we had multiple conference calls to better understand me and help with my case. We discussed in detail how to organize my documents and defense. She has a powerful writing style. Her explanations and ability to help you express yourself clearly are truly wonderful. She's a lawyer who knows exactly how to use words. She allows you to text her at any time of day, and if she's unavailable, she gets back to you as soon as possible to inform you about your request. She's absolutely a wonderful person. I'm sure all her team members are equally kind and understanding. Thank you so much for everything, both to Ashmira and all the other Duncan Lewis employees.
Dear Şahin Thank you for your review. We are glad to hear that Caseworker Ashmira Kailash Moon made a difference to your experience and supported you through the process. Kind regards, Duncan Lewis Solicitors
From the beginning to the end, Duncan Lewis Solicitors Ltd. provided me with exceptional service, and I am immensely appreciative of their handling of my case. Throughout the process, everyone was genuinely supportive, professional, and helpful at all times. I would especially like to thank Tamara Aziz for her unwavering support and direction; it was invaluable. My gratitude also goes out to Katie Nelson, whose help with my case was just amazing. Finally, I want to express my gratitude to Allena Akhtar for helping me towards the end of my case. I am extremely grateful to the whole team. I would heartily suggest Duncan Lewis Solicitors to anyone in need of legal assistance because of their commitment and concern, which greatly eased a challenging circumstance.
Dear pase Thank you for your kind words. We are delighted to hear you had a positive experience with Duncan Lewis. Our Immigration and Public Law team works hard to provide clear and supportive service, and we are pleased to know this was reflected in your matter with us. Kind regards, Duncan Lewis Solicitors
I visited Duncan Lewis' office in order to discuss a minor misunderstanding with the police. The solicitors agreed to take my case on. I made it clear from the start that the work that I wanted them to do for me was to defend me in a court hearing. I made it absolutely crystal clear that I did not do anything unlawful and that their role was to ensure that I was not adversely impacted from something that was not my fault. The lawyers lied, gaslighted and personally abused me. The lawyers had three months to prepare for the hearing that I had told them about. They even went to court to claim the legal aid that had originally been set aside from another law firm for this purpose. This firm had already done a lot of work to prepare for a trial. All that Duncan Lewis had to do was follow on from this and explain to the court that I had done nothing wrong. The first thing that Duncan Lewis did was arrange for me to be sent to prison. I had never been anywhere near a prison before and I certainly did not expect to have been sent to one at this juncture. I had been perfectly polite and reasonable in all of my correspondence with Duncan Lewis so for them to have adopted the view that I was a dangerous criminal in need of immediate incarceration made me feel very confused and distrustful. Once incarcerated, I was absolutely at the mercy of this firm of corrupt individuals. There were two lawyers who were supposed to be helping me. The way that both of these people spoke to me was highly insulting. One of these people made offensive comments about my handwriting - something that had absolutely no relevance to the fact or purpose of my incarceration. In my meeting at the prison, instead of discussing the hearing that I had asked the lawyers to arrange, the lead solicitor consumed my time trying to convince me that I have mental health problems- this was despite the fact that I do not have any mental health problems and that this had absolutely no relevance to the issue of whether I had been concerned with any criminal behaviour. It was April 2017 that I visited the office and the lawyer offered to defend me. The trial was scheduled for June 14. By this time, I had been in prison for 6 weeks, for no apparent reason. On the day of the hearing, it was apparent that the lawyers had done absolutely none of the work that I had asked them to do in order to prepare for a hearing. I was kept waiting in a court cell for several hours, waiting for my "solicitor" to explain to the court that I was ready for the hearing to go ahead. I said to the lawyer on several occasions that I was ready for the trial that I had been waiting for for 9 months to take place. The lawyer had absolutely no intention of defending me or of doing the job that she was being paid to do. The lawyer steadfastly refused to deliver my message to the court. The lawyer stated that I would be retained in prison indefinitely unless I said to the court that I was "guilty", even thought I knew that I was not "guilty". I went and I said to the court what she had told me to say, under the expectation that I would be able to speak to the court properly in my own time and explain that I had been forced to make this comment by the lawyer's ineptitude and her belligerent behaviour. However, there was no possible way for me to deliver a plea that was made of my own free will. I was, therefore, issued with two convictions, which came about as a result of the ineptitude of Duncan Lewis Solicitors, rather than anything that I had done myself.
Dear Nicholas We are sorry to hear about your experience and would appreciate the opportunity to look into your matter further. If you could kindly contact our Client Care Team at ClientCareTeam@duncanlewis.com, we would be happy to discuss this with you and address any concerns. Kind regards, Duncan Lewis Solicitors
Duncan Lewis have been supporting me with a CAO and other issues for the last 18 months; Alexia was my main port of call, with Elliot supporting me during court hearings. Throughout the entire period I have felt listened to, supported and heard, which when dealing with a co parent who is abusive and narcissistic makes such a difference. I communicated with Alexia mainly via email but there were occasions especially during moments of distress I would call, she managed these calls with kindness and sympathy but kept to the facts. I was kept involved and informed throughout the process and these communications increased before and after court hearings to ensure I understood the process and plan moving forward. I was informed whenever Alexia would be unavailable due to leave and was signposted to Premal who was also extremely helpful. The professionalism and legal knowledge of all the staff that supported at Duncan Lewis was thorough and precise. They ensured I had a full understanding of the court process, and what the legal language meant, this meant I was able to verbalise my thoughts and feelings clearly and without fear of judgement or ridicule. Moving forward, if there is another issue that needs legal support I will not hesitate to reach out to Duncan Lewis, and I will feel reassured and confident that they will manage the case effectively and professionally with my best interests at the forefront. Thank you Alexia and Elliot, you have been outstanding.
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Dear Kaylee We appreciate your feedback. Our Family and Child Care team prides itself on being responsive, skilled and committed to achieving the best possible outcomes for clients. We are delighted to see Solicitor Alexia Papachrisostomou and Caseworker Elliot Winfield's hard work recognised and valued. Kind regards, Duncan Lewis Solicitors
I would like to thank Denny Joseph Derasahayam for his excellent support and professionalism throughout my case. He was always responsive, helpful, and genuinely cared about my situation. He explained everything clearly, kept me updated, and was very cooperative during the whole process. I truly appreciate his hard work and dedication. I highly recommend Duncan Lewis Solicitors and especially Denny Joseph Derasahayam for anyone needing legal assistance.
I am extremely grateful to Isha Darpan Kothari for her outstanding support. From the very beginning, she was incredibly kind and friendly, which made a huge difference during such a stressful time. Isha is a true professional with deep legal knowledge. She was always available to answer my questions and kept me updated at every stage. It is rare to find a lawyer who combines such high-level expertise with a genuinely caring and warm personality. I felt completely supported and confident in her hands. Highly recommended!
Dear Dilpisand Thank you for your review. We are grateful for your kind words about Caseworker Isha Darpan Kothari and the team. It is wonderful to hear that their professionalism and compassion made such a difference during your matter and we wish you all the best for the future. Kind regards, Duncan Lewis Solicitors
I contacted this firm for help with an asylum Legal Aid case. At first, I was told they may be able to assist depending on my financial situation. I provided the requested documents, but later received a response saying they could not help and that Section 95 support was required. I also sent a follow-up email asking for clarification and whether any solicitor could assist, but I did not receive any response for over a month. Overall, I found the communication inconsistent and unclear, and it left me without proper guidance at a very difficult time.
Dear Naf Isa We would appreciate the opportunity to look into this matter further. If you could kindly contact our Client Care Team at ClientCareTeam@duncanlewis.com, we would be happy to discuss this with you and address any concerns. Kind regards, Duncan Lewis Solicitors
Isha darphine was very much hands on with helping me submit my asylum case. Very friendly, helpful and patient with me. I recommend duncan lewis solicitors...
Dear Valentino Thank you for your feedback. We are pleased to hear you had a positive experience with Caseworker Isha Darphine. Kind regards, Duncan Lewis Solicitors
Subject: Exceptional Support from Raj Vardhan Choubey I am extremely satisfied with the service I received from Duncan Lewis Solicitors, and I would like to express my sincere appreciation to Raj Vardhan Choubey for his exceptional support throughout my case. Raj Vardhan Choubey is not only a highly skilled legal professional but also a genuinely compassionate and dedicated individual with a deep understanding of legal principles. He remained consistently supportive, offering reassurance and guidance during difficult moments, and ensuring that I never felt alone during the process. His punctuality, strong work ethic, and respect for his clients are truly commendable. He responded to every email promptly and ensured that all my concerns were carefully addressed. He takes the time to listen and stands firmly by his clients at every stage. I find it difficult to fully express my gratitude for his professionalism and kindness. I would highly recommend his services to anyone in need of legal assistance. In particular, I strongly encourage asylum seekers to reach out to him if they are looking for exceptional legal support. Thank you once again, Raj Vardhan Choubey.
Dear Ismail It is wonderful to hear that you received a high level of support during your matter by Caseworker Raj Vardhan Choubey. We strive to ensure every client feels confident and informed throughout their matter. Thank you for choosing Duncan Lewis. Kind regards, Duncan Lewis Solicitors
What clients say about Duncan Lewis Solicitors Ltd
Clients praise the firm for strong specialisms in immigration, asylum, family and housing law, with consistent expertise, strategic case management and courtroom capability. Reviews highlight clear, timely communication, thorough preparation and effective outcomes. Valued soft skills include compassion, patience, empathy, professionalism, respect and accessibility; clients report feeling listened to, reassured and supported throughout stressful processes. Translators and multilingual support are noted as beneficial, and clients frequently recommend the firm for reliability, dedication and attention to detail.
Mr Patel helped me in a very complex case regarding family law matters and children matters, Mr Patel always communicated with me in both phone calls and emails to make sure I understood what was happening and if I had any "instructions" to give him. He has a legal knowledge that is beyond what I have ever seen, my case has been ongoing for years, but Mr Patel has a patience that is admirable and over and over he explained to me even when I didnt or couldn't comprehend it myself , the situation, or understand. Mr Patel always had me and my children's best interest and he made sure legally I was aware of my rights.. Mr Patel went beyond for us, I will always be grateful and remember what he did for me. Kindest Regards N.P
stressfull experience- My experience with Nicole francisco at duncan was disappointing . throughoout my family lawmatter , i experience significant delays , lack of support and poor communication. she bever understood the case and repeatedly explained the case updates chashing for inofrmation. I raised formal and writted complaints and the replay was either supervisor on the case has left the firm or the solictor is new, why would you assign big case to unexperience lawyers , they charge you advance and they will charge you till the last penny when you raise concern. ,would not recommend this firm and especially if you are dealing with the above mentioned solicitor .
I cannot recommend Jade Whitelaw highly enough. She represented me in relation to a Non-Molestation Order and Occupation Order and handled my case with exceptional care, professionalism, and compassion throughout. Jade was attentive from the very beginning, taking the time to listen carefully and ensure that every detail of my situation was properly understood. She was incredibly patient and thorough when taking my statement, guiding me through the process with sensitivity and reassurance during what was an extremely difficult and emotional time. Her expertise, dedication, and attention to detail helped me achieve a positive outcome, and I always felt supported and well-informed at every stage of the proceedings. Jade's calm and compassionate approach made a challenging situation much more manageable, and I am truly grateful for all of her hard work and support. Thank you, Jade, for your professionalism, kindness, and commitment to securing the best possible result for me. Kristiana Thomas
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I am very grateful for the ongoing support I continue to receive from Duncan Lewis Solicitors Ltd, especially from Bansari Mevcha, who has represented me across multiple ongoing family law matters, including Financial Remedies. Dealing with family, children, and divorce matters can be incredibly stressful and emotionally challenging, but throughout the process I have felt genuinely supported, listened to, and reassured. Bansari has always been professional, approachable, and understanding. She explains everything clearly in a way that is easy to understand and provides practical and honest advice which has helped me make informed decisions during a very difficult time. I have always been kept updated on my matters, and communication has consistently been timely, professional, and reassuring. What I appreciate most is her calm and supportive manner alongside her strong legal knowledge and commitment to my case. The support I continue to receive has made a difficult situation much easier to navigate, and I feel confident that my matters are being handled with care and professionalism. I would definitely recommend Duncan Lewis Solicitors, and Bansari Mevcha to anyone needing reliable and supportive family law representation.
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Sophie Rayment was truly incredible. After months and months of no progress and things not going how I'd hope in court, Sophie took over and suddenly everything started to fall into place. She went above and beyond to make sure deadlines were met, that I understood everything that was happening and that my statements were the best possible representation of my position and circumstances. I went from having nothing I wanted to everything in one hearing and I attribute this to Sophie and the incredible barrister she instructed. I would choose Sophie above any other solicitor going forward. Her responses were timely and informative, she took time to respond to my questions, no matter how obscure, and the depth and breadth of her legal knowledge surpasses anything I had experienced previously. I could not say one bad thing about my experience with her. Thank you for everything!
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Dear Alexandra Thank you for your kind feedback. We are pleased to hear that Child Care Director Sophie Rayment provided clear guidance and strong representation throughout your case. Your recognition is greatly appreciated. Kind regards, Duncan Lewis Solicitors
Mr Patel, i dont know what would have become of me and my children if we didnt have you.. Thank you from my heart, you helped me in every way I needed , im forever grateful for you.. Mr Patel helped me in a very complex case regarding family law matters and children matters, Mr Patel always communicated with me in both phone calls and emails to make sure I understood what was happening and if I had any "instructions" to give him. He has a legal knowledge that is beyond what I have ever seen, my case has been ongoing for years, but Mr Patel has a patience that is admirable and over and over he explained to me even when I didnt or couldn't comprehend it myself , the situation, Mr Patel never gave up on me, Thank you for hearing me , for helping me I will never forget you Mr Patel.. Kindest Regards N.P
I would like to express my heartfelt gratitude to Tehseen Afreen for her exceptional support, dedication, and professionalism throughout my asylum case. From the very beginning, Tehseen Afreen treated me with kindness, respect, and understanding. She worked tirelessly on my case, kept me informed at every stage, and was always available to answer my questions and provide guidance. During a very important and stressful period of my life, her support gave me confidence and reassurance. I am deeply grateful for all the hard work, effort, and commitment that Tehseen Afreen invested in my case. Thanks to her professionalism and dedication, I have now received a positive outcome on my asylum claim, which will have a life-changing impact on my future. I would also like to thank Duncan Lewis Solicitors for their excellent service and support. I highly recommend both Tehseen Afreen and Duncan Lewis Solicitors to anyone seeking professional and compassionate legal representation. Thank you once again, Tehseen Afreen, for your outstanding work, patience, and unwavering support throughout my case. Your help and dedication will always be remembered and greatly appreciated. Subhanullah Khogyanai
I cannot recommend Jade Whitelaw highly enough. She represented me in relation to a Non-Molestation Order and Occupation Order and handled my case with exceptional care, professionalism, and compassion throughout. Jade was attentive from the very beginning, taking the time to listen carefully and ensure that every detail of my situation was properly understood. She was incredibly patient and thorough when taking my statement, guiding me through the process with sensitivity and reassurance during what was an extremely difficult and emotional time. Her expertise, dedication, and attention to detail helped me achieve a positive outcome, and I always felt supported and well-informed at every stage of the proceedings. Jade's calm and compassionate approach made a challenging situation much more manageable, and I am truly grateful for all of her hard work and support. Thank you, Jade, for your professionalism, kindness, and commitment to securing the best possible result for me.
I would like to sincerely thank Duncan Lewis Solicitors for the excellent service they provided in handling my case. My case was handled with great care and professionalism. I received clear and helpful guidance throughout the entire process, and all my questions were answered thoroughly and in a way that was easy to understand. My solicitor, Trishita Saha, was extremely professional, kind, and supportive. She provided excellent guidance in responding to my questions and always made sure I understood every step of my case. Her communication was clear, respectful, and very reassuring. Communication was excellent throughout, both by phone and email. I always received timely updates and felt fully informed about the progress of my case. Overall, the service was of a very high standard, and the team was always available whenever I needed assistance. Their legal knowledge and professionalism gave me confidence and peace of mind throughout the process. I am very grateful for their support and would highly recommend Duncan Lewis Solicitors to anyone in need of legal assistance.
My Caseworker is one of the best ever i give her all the credits. She works with me during this difficult time and always handled my case with a professional manner. She never misses any appointments and always calls on time. I got all emails and information correctly. I will recommend her and her great job a million times if possible. Sai Keerthana Potharm, I wish to thank you for your wonderful services this world needs many people like you. Your work is absolutely amazing and makes me more comfortable I won't forget your advice and kindness. So therefore I will give you a 5 star 🌟 straight away. Thank you for your consideration and work keep up the momentum and great energy. One thing for sure she knows her job and respect me for who I am that means so much to me. It has been a wonderful journey with you Sai be blessed.
Dear Hakeem Thank you for taking the time to share your experience. We are really pleased to hear that Caseworker Sai Keerthana Potharm was able to support you effectively. Kind regards, Duncan Lewis Solicitors
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