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Eaton Smith LLP

5.0 | 117 Reviews 117 Reviews | Personal Injury
549 Total Company Reviews info icon Personal Injury | info icon 549 Total Company Reviews Personal Injury | info icon 549 Total Company Reviews

14 High Street, Huddersfield, West Yorkshire, HD1 2HA

Accepting new clients

14 High Street, Huddersfield, West Yorkshire, HD1 2HA

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 462196

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Eaton Smith LLP |

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Eaton Smith LLP Review Scores & Client Satisfaction Overview

5.0
Excellent
95%+
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.9/5
Initial Impressions 5.0/5
Approachability 5.0/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Eaton Smith LLP are accredited by

Children Law accreditation awarded to Eaton Smith LLP
Civil and Commercial Mediation accreditation awarded to Eaton Smith LLP
Personal Injury accreditation awarded to Eaton Smith LLP
Trading names:
Yes
Yes Personal Injury Lawyers

Description

Based in Huddersfield town centre with its own car parking, and easy access from the M62 and M1 motorway network, Eaton Smith is large enough to enable clients to obtain specialised and effective legal help and support when required, yet small enough to retain the personal touch at a realistic and competitive cost.

Rankings by area of expertise

The rankings below show the areas of expertise that Eaton Smith LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Eaton Smith LLP Review Scores & Client Satisfaction Overview

4.8
Excellent
94%
Value for
Money
11% above
national average
95%+
Success
Rate
14% above
national average
95%+
Would
Recommend
16% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.7/5

Accreditations

Eaton Smith LLP are accredited by

Children Law accreditation awarded to Eaton Smith LLP
Civil and Commercial Mediation accreditation awarded to Eaton Smith LLP
Personal Injury accreditation awarded to Eaton Smith LLP
Trading names:
Yes
Yes Personal Injury Lawyers

Description

Based in Huddersfield town centre with its own car parking, and easy access from the M62 and M1 motorway network, Eaton Smith is large enough to enable clients to obtain specialised and effective legal help and support when required, yet small enough to retain the personal touch at a realistic and competitive cost.

Rankings by area of expertise

The rankings below show the areas of expertise that Eaton Smith LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Eaton Smith LLP

Meet the team of Eaton Smith LLP

Contact & Locations - Eaton Smith LLP

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

14 High Street, Huddersfield, West Yorkshire, HD1 2HA

Reviews

5.0 /5 117 Reviews
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Clients say

What clients say about Eaton Smith LLP

Clients praise the firm’s expertise across personal injury, property, family, IP and commercial matters, noting clear, knowledgeable and results-focused legal advice. The team is described as professional, efficient and thorough. Valued soft skills include excellent communication, responsiveness, compassion, patience and a friendly, supportive manner that puts clients at ease. Clients highlight proactive updates, plain-English explanations of options, strategic calm under pressure and a commitment to achieving good outcomes while making processes less stressful.

friendly
communicative
clear explanations
professional
responsive
kept informed
compassionate
knowledgeable
efficient
supportive

ReviewSolicitors Review List

Profile image of Agnieszka

Agnieszka

Verified
Personal Injury

Professional

Great in communication. Explains every step and possible options.

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A representative from Eaton Smith LLP responded to this review

Thank you for your feedback. We’re pleased to hear that you found our communication clear and that all steps and options were well explained. We really appreciate you taking the time to share your experience.

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Hannah

Verified
Personal Injury

Outstanding

I am overwhelmed by the Amazing support and customer service I have received by James Johnston. The level of support I received through my experience has been 10/10. They kept reassuring me and updating me throughout the while process. Very professional and ensured I understood every little detail. Nothing was too much for them. Very patient, helpful and empathetic. I would highly recommend to everyone I know. What was a negative situation , James and his team support me and got an outcome that I was happy with. Thank you all so much for your dedication, patience and professionalism throughout.

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this review

A representative from Eaton Smith LLP responded to this review

Thank you so much for sharing such heartfelt feedback. We are truly pleased to hear that James provided the level of support, reassurance and clarity you needed throughout the process. It is wonderful to know that his professionalism, patience and empathy helped turn a difficult situation into one you felt fully supported in, and that you were kept updated at every stage. Your recommendation means a great deal to the team. We are glad to hear you were happy with the outcome, and we will make sure your kind comments are passed on to James and everyone involved. Thank you again for taking the time to share your experience.

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Burcu Otay Arabacı

Verified
Personal Injury

Great help for my injury case

I had no real knowledge of the UK legal system, as I hold dual nationality and wasn’t familiar with how things worked here. From start to finish, James Johnston supported me every step of the way. He always replied to my emails and phone calls quickly, clearly, and politely. He explained everything in simple language and made sure I understood the process. I had many concerns at the beginning, but he gave me confidence with his honesty, professionalism, and calm approach. I felt I was in safe hands at all times. I truly appreciate all his support and would strongly recommend both James and the firm to anyone needing legal help.

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this review

A representative from Eaton Smith LLP responded to this review

Thank you for sharing such thoughtful feedback. We’re delighted to hear that James Johnston provided clear explanations, prompt communication, and reassuring support throughout your case. It’s wonderful to know his professionalism and calm approach helped ease your concerns and gave you confidence in the process. We truly appreciate your recommendation and are pleased we could guide you every step of the way. If you ever need further assistance, please don’t hesitate to get in touch, we’re always here to help.

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Thirza Bonney

Verified
Personal Injury

Personal injury claim

Excellent professional service from James Johnston, provided with care. Advised and kept me informed every step of the way. A very satisfactory result of my injury claim. Thank you.

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this review

A representative from Eaton Smith LLP responded to this review

Thank you for your kind words. We’re delighted to hear that James Johnston provided professional and caring service, keeping you informed throughout the process. Achieving a satisfactory result for your injury claim is exactly what we strive for, and it’s wonderful to know we met your expectations. If you need any further assistance in the future, please don’t hesitate to get in touch. We’re always here to help.

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Thirza Bonney

Verified
Personal Injury

Injury claim

Excellent professional service from James Johnston, provided with care. Advised and kept me informed every step of the way. A very satisfactory result for my injury claim. Thank you.

Legal experts tagged in
this review

A representative from Eaton Smith LLP responded to this review

Thank you for your kind words. We’re so pleased to hear that James provided professional and caring service, keeping you informed every step of the way. Achieving a satisfactory result for your injury claim is exactly what we aim for, and it’s great to know we delivered that for you. If you need any further assistance or have questions in the future, please don’t hesitate to get in touch. We’re always here to help.

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Other Reviews

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Gail Counsellor

Personal Injury

Gail

James Johnston dealt with my personal injury claim. I shall miss his emails - I thoroughly enjoyed how he presented me with options - allowing me to make choices that were right for me as he worked through my claim following my accident. He was also very efficient and responsive to any emails I sent. I would be very happy to recommend to anyone dealing with their personal injury claim

Legal experts tagged in
this review

A representative from Eaton Smith LLP responded to this review

Thank you for your wonderful feedback. We’re delighted to hear that James provided such clear guidance and kept you fully involved in the decision-making throughout your claim. It’s great to know you found him efficient, responsive, and a pleasure to work with. Your recommendation is very much appreciated.

0
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Louise

Personal Injury

Louise

I had a great experience. Quick on the ball. The ladies I had communications with were all professional, polite, friendly and patient. For me that was the best as I suffer mental health and get muddled sometimes. Thank you all so so much for all the fantastic work and helping the case get closed quickly! I wish you all nothing but the best.

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A representative from Eaton Smith LLP responded to this review

Thank you for sharing such kind feedback. We are really pleased to hear that you had a positive experience and that our team were professional, friendly and patient throughout. It means a great deal to know that their support helped make the process feel clear and manageable, especially when things can feel overwhelming. We truly appreciate your lovely comments and wish you all the very best moving forward.

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Paul

Personal Injury

Paul

I dealt with James, very easy to contact and sorted out my claim extremely well. Keeping me updated thoughout. Definitely recommend using YES Personal Injury Lawyers.

Legal experts tagged in
this review

A representative from Eaton Smith LLP responded to this review

Thank you for your positive feedback. We are pleased to hear that James was easy to contact and handled your claim so effectively, keeping you updated throughout. Your recommendation is greatly appreciated, and we will ensure your comments are passed on to him.

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Rachel

Personal Injury

Personal Injury / Insurance

The way Russell spoke to me in our final conference call was very much appreciated and definitely helped me mentally come to terms with the outcome. Alison was very efficient too.

Legal experts tagged in
this review

A representative from Eaton Smith LLP responded to this review

Thank you for taking the time to share your experience. We are pleased to hear that Russell’s support during your final discussion was helpful and made a positive difference at what can be a difficult moment. It is also great to know that you found Alison to be efficient throughout. We will ensure your kind comments are passed on to them both.

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Jean

Personal Injury

Personal Injury / Insurance

Adele was always there when I needed to query anything and was very helpful and pleasant.

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this review

A representative from Eaton Smith LLP responded to this review

Thank you for your lovely feedback. We are pleased to hear that Adele was always available to support you and that you found her helpful and pleasant throughout. We will make sure your kind comments are passed on to her.

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Reviews

4.8 /5 549 Reviews
Filter your results
Star rating
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Rating

Review Source

Clients say

What clients say about Eaton Smith LLP

Clients praise the firm’s expertise across personal injury, property, family, IP and commercial matters, noting clear, knowledgeable and results-focused legal advice. The team is described as professional, efficient and thorough. Valued soft skills include excellent communication, responsiveness, compassion, patience and a friendly, supportive manner that puts clients at ease. Clients highlight proactive updates, plain-English explanations of options, strategic calm under pressure and a commitment to achieving good outcomes while making processes less stressful.

friendly
communicative
clear explanations
professional
responsive
kept informed
compassionate
knowledgeable
efficient
supportive

ReviewSolicitors Review List

Profile image of Eva

Eva

Verified

Family Court Orders

I highly recommend Eaton Smith for family court matters. Throughout my case, the solicitors maintained regular contact with me and kept me fully informed at every stage of the process. They clearly explained what would happen next, which helped ease a very stressful situation. Lindsay was especially supportive and professional throughout. Due to the domestic violence-related issues involved in my case, she would often contact me outside of normal office hours when necessary, which I truly appreciated. Lindsay listened attentively, gave honest and professional advice, and always made me feel valued and heard. Thanks to their support, I successfully obtained a Child Arrangements Order – Live With and a Prohibited Steps Order. I am also continuing to work with Eaton Smith regarding my civil divorce and would not hesitate to recommend them to anyone needing family law support.

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Dylan Connolly

Verified

Fantastic

Sam is remarkable. He was friendly and communicative. His clarity helped me deepen my understanding of the drafts he assisted with. Straight to the point and professional. All you could want from a solicitor. I look forward to working with him and the rest of the team at Eaton Smith again in the future!

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John

Verified
Housing & Property

Conveyancing (house sale)

I enjoyed working with Rauhill, who often took the initiative to keep me informed on progress (or lack thereof). Everything went through smoothly in the end.

Legal experts tagged in
this review

A representative from Eaton Smith LLP responded to this review

Thank you for your feedback. We’re glad to hear that Rauhill kept you well informed throughout the process and took the initiative to provide updates. It’s great that everything came together smoothly in the end, and we appreciate you sharing your experience.

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Agnieszka

Verified
Personal Injury

Professional

Great in communication. Explains every step and possible options.

Legal experts tagged in
this review

A representative from Eaton Smith LLP responded to this review

Thank you for your feedback. We’re pleased to hear that you found our communication clear and that all steps and options were well explained. We really appreciate you taking the time to share your experience.

0
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Beryl Gray

Verified
Housing & Property

Tenant dispute and neighbour blocking the right of way out of garden.

I found Abeeba very professional and very helpful in achieving the successful out come of The Tenant giving notice instead of me having to take her to court and making the neighbour remove the fence that blocked the right of way. She also was successful in getting the E/H to close the case they opened about petty complaints that when diagnosed were not justified, as one item they were asking me to commit a criminal damage of the neighbours property.

Solicitors tagged in
this review

A representative from Eaton Smith LLP responded to this review

Thank you for your feedback. We’re pleased to hear that Abeeba was able to support you effectively and achieve such a positive outcome without the need for court proceedings. It’s great to know her professionalism and approach helped resolve all the issues you faced. We really appreciate your comments and thank you for taking the time to share your experience.

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Other Reviews

Profile image of Gail Counsellor

Gail Counsellor

Personal Injury

Gail

James Johnston dealt with my personal injury claim. I shall miss his emails - I thoroughly enjoyed how he presented me with options - allowing me to make choices that were right for me as he worked through my claim following my accident. He was also very efficient and responsive to any emails I sent. I would be very happy to recommend to anyone dealing with their personal injury claim

Legal experts tagged in
this review

A representative from Eaton Smith LLP responded to this review

Thank you for your wonderful feedback. We’re delighted to hear that James provided such clear guidance and kept you fully involved in the decision-making throughout your claim. It’s great to know you found him efficient, responsive, and a pleasure to work with. Your recommendation is very much appreciated.

0
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Jenny Pollard

Jenny

Amazing firm, helpful, and answered all questions I needed answering , supported the whole way through the procedure

A representative from Eaton Smith LLP responded to this review

Thank you for your kind feedback. We’re so pleased to hear that you felt supported throughout and that all your questions were clearly answered. We really appreciate you taking the time to share your experience.

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Agnieszka Zielińska

Clinical Negligence

Agnieszka

Highly recommended. Been informed of every step and options possible. James Johnston is very professional and pleasant to work with.

Legal experts tagged in
this review

A representative from Eaton Smith LLP responded to this review

Thank you for your recommendation. We’re delighted to hear that you felt well informed at every stage and that James provided such a professional and pleasant service. We really appreciate you taking the time to share your experience.

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Sylvia Richardson

Wills, Trusts & Probate

Wills, Trusts and Probate

The service and friendliness I received was wonderful. Thank you”

Solicitors tagged in
this review

A representative from Eaton Smith LLP responded to this review

Thank you for your lovely feedback. We are really pleased to hear that you received such friendly and supportive service. We appreciate you taking the time to share your experience with us.

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Michael

Wills, Trusts & Probate

Wills, Trusts and Probate

I think the scores I have given says it all.

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this review

A representative from Eaton Smith LLP responded to this review

Thank you for your feedback and for giving us a five star rating. We really appreciate you taking the time to share your experience with us.

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