As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using ABC Law. These questions include:

Value for money (a rating of 1-5)
How much were you initially quoted or how much did you expect to pay?
Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
Did you think this was underpriced, overpriced or about right?
Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 9%

Overpriced 0%

About Right 90%

If you would like to read more about how we work with our review data please see our Transparency section.

Satisfied with
outcome of matter

This firm - 99%

National Average

0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Warner Goodman LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Warner Goodman LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 99%

No 1%

If you would like to read more about how we work with our review data please see our Transparency section.

Rankings by area of expertise

The rankings below show the areas of expertise that Warner Goodman LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.9/5

Reviews summary

Excellent

1078
Very Good

53
Average

7
Poor

3
Awful

13

Overall experience

Value For Money
Communication
Initial Impressions
Approachability
Documentation Accuracy
Legal knowledge

Debbie

July 23, 2022

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Excellent firm

We were extremely happy with the first class service we received from Kiri, Heidi and colleagues at Warner Goodman. They handled the sale of our property with efficiency and professionalism. We also used them for the purchase of a new build and once again they exceeded our expectations. Highly recommend & would definitely use again.

Solicitor named in this review:
Kiri Saunders-Brown

Kiri Saunders-Brown

A representative from Warner Goodman LLP responded to this review on 25 July, 2022:

Good morning Debbie, Thank you for taking the time to share your experience with us. We are pleased that we were able to assist you and we will ensure your comments are passed onto Kiri, Heidi, and the rest of the team. Have a great week.

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David

May 16, 2022

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Below expectations

Having read good reviews from others I expected great service. In my case a number of emails went unanswered, targets were missed, errors were made on invoices. On the day of completion I got a phone call telling me everything was complete and I could collect the keys. Estate agent would not hand over the keys as they had not got any confirmation from the solicitor. They phoned for confirmation while I was there but did not receive anything. Fortunately they then got confirmation from the vendor's solicitor.

Solicitor named in this review:
Kiri Saunders-Brown

Kiri Saunders-Brown

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Jason

April 27, 2022

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Poor service

Poor service deceiving time consuming overcharged lackadaisical no regards poor communication

Solicitor named in this review:
Kiri Saunders-Brown

Kiri Saunders-Brown

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Jason

April 25, 2022

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Bad service over priced poor communication slow uncaring lackadaisical

Didn’t nothing they said no communication still waiting for her to do what she said indecisive poor use of time costing me but they don’t care

Solicitor named in this review:
Kiri Saunders-Brown

Kiri Saunders-Brown

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Bill

March 28, 2022

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Unhappy cutomer

Very disappointed with the service, wish had gone elsewhere. No updates or feedback unless chased, unless payment required then strangely plenty of communication. Sent on a wild goose chase to get bank statements that included my 90 year old father having to visit his bank on a 2 hour round trip. Despite requesting these documents, when supplied, told these would not be sufficent and different information then requested - appalling.

A representative from Warner Goodman LLP responded to this review on 28 March, 2022:

Hi Bill, we are sorry to hear that you are less than satisfied with the service that you received. We always aim to provide the most efficient and helpful service to our clients and I can see that your queries were responded to the next business day, therefore we would invite you to make contact with us so that we can address any dissatisfaction directly.

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Han and Susanne

March 22, 2022

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Fast exchange and completion success

Mid January 2022 we mad an offer on our new home in Southampton. Warner Goodman - Lucy Smith and her team - made magic as we exchanged on March 1st and completed on March 11th. Not without hiccups from the seller leaseholder’s side, we did it! I would not hesitate to recommend this team with Warner Goodman LLP.

Solicitor named in this review:
Lucy Smith

Lucy Smith

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Employment

Matter Type:

Redundancy

A Clayton

March 03, 2022

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Employment

Process was considerably less painful than envisaged. Explanations (in simple language) were given for all points in the redundancy contract. Any queries were dealt with promptly. Just wished I had used WG for the sale of my Mum's property rather than the solicitor "recommended" by the estate agent...

Solicitor named in this review:
Louise Bodeker

Louise Bodeker

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Employment

Matter Type:

Employment Law

Pauline Bowles

February 28, 2022

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Employment

I was recommended to your HR department who were quick to contact me and go through all I needed to know and explained everything - the outcome was excellent.

Solicitor named in this review:
Louise Bodeker

Louise Bodeker

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Housing & Property

Matter Type:

Property Disputes

Chris Swanton

February 25, 2022

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Litigation / Dispute Resolution

I think Warner Goodman provide a good service. The staff I dealt with were highly professional and efficient, and the dispute was resolved to my satisfaction.

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Employment

Matter Type:

Employment Law

J E Thomson

February 23, 2022

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Employment

I have always received excellent service from Warner Goodman, although such engagements have been in respect of House Sales and Purchases. Recent engagement was in respect of employment matters, for which I also received excellent service from Warner Goodman. Therefore, I would highly recommend Warner Goodman for such legal services.

Solicitor named in this review:
Louise Bodeker

Louise Bodeker

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Reviews collected from

Jonny

April 08, 2022

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Jonny

Warner Goodman dealt with the sale of our old flat and purchase of a new home in a very professional and, considering the circumstances, timely manner.

To go from initial conversations to standing in our new home in just 3 months, a mere 3 days before Christmas Eve, was no small achievement. We'll forever be grateful for how hard everyone worked to get us sorted during such a busy period.

I can only thank them, from the bottom of my heart, for their diligence, professionalism, and above all patience when dealing with a couple of at-times stressed and frustrated young folks.

Look no further.

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Kalvinder

March 31, 2022

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Kalvinder

Thank you so much very happy with the service I needed for my deed poll so quick and not a hefty bill like the others that I spoken to. I would highly recommend Warner Goodman LLP friendly and very reassuring.

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Mike

March 02, 2022

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Mike

Helpful professional staff

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Harriett

February 04, 2022

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Harriett

Kiri and the team made the whole process of purchasing my first property smooth and stress free. Readily available to answer all my questions no matter how small, and their advice and support was professional and valuable. Very friendly, efficient, and methodical team. Everything and more than I could ask for from a Solicitors!

A representative from Warner Goodman LLP responded to this review on 04 February, 2022:

Hi Harriett, Many thanks for your kind review of the Residential Conveyancing team based in Southampton, particularly for Kiri and her team. We are delighted that you were pleased with the service you received, and hope we can assist you in the future should you need us. Warner Goodman LLP

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Housing & Property

Emily

November 27, 2021

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Emily

Lucy and Dee from Warner Goodman have provided the best service I have ever experienced from a solicitor. Always returning calls and e-mails promptly. Highly reccommend. Jess and Mark

Solicitor named in this review:
Lucy Smith

Lucy Smith

A representative from Warner Goodman LLP responded to this review on 28 November, 2021:

Hi Jess and Mark, Many thanks for your review of our Southampton Conveyancing team, in particular Lucy and Dee. We are so pleased that we were on hand to assist you. We hope to work with you again in the future, should you need us. Warner Goodman LLP

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Warner Goodman LLP are accredited by

About this branch

Description

Warner Goodman LLP are one of the leading law firms in the Solent area and have been delivering legal services for over 160 years. The firm has won many awards in recent years including LawNet Law Firm of the Year 2014, and Hampshire Venus Awards Company of the Year 2017. Today the firm employs over 100 people and has four offices across Hampshire; Fareham, Portsmouth, Southampton and Chandler's Ford. We offer a host of legal services to businesses and individuals alike, with a wide range of local, national and international clients. There are 6 groups within the firm to cover any legal requirements you may have: Commercial – including Litigation & Dispute Resolution, Commercial Property, Company Commercial, and Employment (for business and individuals) Conveyancing & Residential Property Family (including Family Mediation and Divorce) Financial Services (Investments, Tax Planning and Pensions) Injury (Personal Injury claims) Private Client (including Wills, Trusts, Inheritance Tax Planning, Probate and Estates)

Regulated by

Legal services

Personal areas of law

Employment
- Employee Team Moves
- Harassment/Bullying at Work
- Privacy and Data Protection
- Unfair Dismissal Claims
Family Law
- Adoption, Surrogacy, Care and Special Guardianship
- Child Arrangements Following Divorce
- Child Relocation After Divorce
- Civil Partnership Dissolution
- Family Mediation
- Financial Matters
- Grandparents' Rights
- Injunctions
- Out Of Court Divorce
- Parental responsibility, paternity disputes, surrogacy
- Pension and property advice
Housing & Property
- Declarations of trusts
- Dilapidation Claims
- Injunctions
- Leasehold properties
- New home purchases and sales
- Residential Conveyancing
- Restrictive Covenants, Easements and Wayleaves
- Right of First Refusal
- Tenancy Breaches, Injunctions and Forfeiture Claims
- Unpaid Rent, Service or Ground Charges
Money & Tax
- Inheritance Tax
- Property Holding Structures
- Tax
Personal Injury
- Accident Abroad
- Accident At Work
- Accidents At Sea And Cruise Injury
- Accidents In Public Places
- Against The Council
- Amputation
- Asbestos Compensation
- Asbestos Lung Cancer
- Asbestosis
- Back Injury At Work
- Benefits Available To Asbestos Victims
- Broken Bone Or Fracture
- Burns, Scars and Lacerations At Work
- Bus and Coach Accident
- Car Accident
- Car Passenger
- Carpal Tunnel Syndrome
- Children's Accident
- Children's Serious Injury
- Chronic Pain
- Cycling Accident
- Defective Work Equipment
- Diffuse Mesothelioma Payment Scheme
- Dog Bite
- Fall From Height
- Fatal Accident
- Fatal Asbestos
- Gym Injury Compensation
- Head Injury At Work
- Head and Brain Injury
- Holiday Accidents and Illness
- Holiday Sickness and Illness Compensation
- Horse Riding Injury
- Industrial Disease Compensation
- Manual Handling
- Mesothelioma Compensation
- Motor Insurance Policy
- Motorbike Accident
- No Win No Fee
- Noise-Induced Hearing Loss
- Occupational Asthma
- Osteoarthritis
- Pedestrian Accident
- Personal Injury Law
- Pleural Plaques (Scotland)
- Pleural Thickening
- Repetitive Strain Injury
- Road Traffic Accident
- Road Traffic Accident Abroad
- Serious Injury
- Skiing Injury
- Slips, Trips and Falls
- Spinal Injury Compensation
- Sports Injury
- Supermarket Accident
- Terrorism Abroad
- Tinnitus
- Vibration White Finger
- Welfare Issues After Serious Injury
- Whiplash
- Workplace Slip and Trip
Professional Negligence
- Accountants
- Architects
- Barristers
- Engineers
- Financial advisors
- IT professionals
- Insurance brokers
- Professional Negligence
- Professional Negligence law
- Professional trustees
- Surveyors
- Tax consultants
- Valuers
Wills, Trusts & Probate
- Probate
- Trusts

Business areas of law

Commercial Property
- Commercial Leases
- Commercial mortgages
- Developer disputes
- Development plot sales
- Environmental policy law
- Finance
- Investment purchases and Buy to Let
- Landlord and tenant
- Planning law
- Purchase and Sale Of Commercial Property
- Purchase of development land
- Rights of way issues
- Sales or purchases of shops, factories, warehouses, offices and licensed premises
Company & Commercial
- Agency agreements
- Alternative Dispute Resolution (ADR)
- Asset Tracing
- Business structures and joint ventures
- Commercial Contracts and Agreements
- Commercial Law
- Commercial Litigation Matters
- Competition law
- Contract law
- Contractual Disputes
- Corporate Law
- Corporate finance
- Credit Control
- Data Protection
- Debt Recovery
- Employment - business
- Franchising
- Insolvency and Bankruptcy
- Insurance
- Intellectual Property
- Management buyouts
- Merchandising and sponsorship
- Mergers and Acquisitions
- Mis-sold Interest Rate Swap Agreements
- Outsourcing agreements
- Partnership and LLP law
- Sales and Purchases
- Setting up a business
- Share option schemes
- Shareholder Agreements
- Shareholder and Partnership Disputes
- Slander
- Small businesses
- Statutory Demands
- Summary Judgment
- Tax
- Unfair Loan Charges
Dispute Resolution
- Mediation
IT & Intellectual Property
- Design rights and product designs
- Domain Names
- GDPR
- Personality and Image Rights

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Warner Goodman LLP

Accreditations

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Available solicitors at Warner Goodman LLP

How Warner Goodman LLP Compares

Value for money

Would recommend tofriends and family

Satisfied withoutcome of matter

Rankings by area of expertise

Review Sources

Reviews summary

Excellent

Very Good

Average

Poor

Awful

Overall experience

Excellent firm

Below expectations

Poor service

Bad service over priced poor communication slow uncaring lackadaisical

Unhappy cutomer

Fast exchange and completion success

Employment

Employment

Litigation / Dispute Resolution

Employment

Reviews collected from

Jonny

Kalvinder

Mike

Harriett

Emily

Warner Goodman LLP are accredited by

About this branch

Description

Regulated by

Legal services

Personal areas of law

Business areas of law

Would recommend to
friends and family

Satisfied with
outcome of matter