katie
Waited 7+ weeks for a simple solicitor task and nothing materialised
Disappointingly I agreed to give Farleys the work to review some covenants, aftering commencing agreement on the 18th Dec...7 working weeks later, promises of work to be completed, weeks later and nothing has materialised. I have wasted 2 months for absolutely nothing, far too busy to manage workload- lack being transparent up front on timescales and don't prioritise work based on when the you commissioned them. PS care letter states 2 weeks expected!
A representative from Farleys Solicitors LLP responded to this review
Hi Katie, We’re sorry to hear that your experience did not meet your expectations. We strive to provide timely and transparent service to all our clients, and we regret any delays or miscommunication that may have occurred during your matter. If you would like to discuss your experience further or if there’s anything we can do to assist you, please don’t hesitate to contact us directly on info@farleys.com. Kind regards, Farleys