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Ward Gethin Archer Limited

5.0 | 770 Reviews 770 Reviews | Lasting Powers
4,514 Total Company Reviews info icon Lasting Powers | info icon 4,514 Total Company Reviews Lasting Powers | info icon 4,514 Total Company Reviews

Ventnor House, 11 London Street, Swaffham, Norfolk, PE37 7BW

Accepting new clients

Ventnor House, 11 London Street, Swaffham, Norfolk, PE37 7BW

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 569668

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Ward Gethin Archer Limited |

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Ward Gethin Archer Limited Review Scores & Client Satisfaction Overview

5.0
Excellent
95%+
Value for
Money
13% above
national average
95%+
Success
Rate
18% above
national average
95%+
Would
Recommend
19% above
national average
Communication 4.9/5
Initial Impressions 5.0/5
Approachability 5.0/5
Documentation Accuracy 5.0/5
Legal Knowledge 5.0/5
Value for money 4.8/5

Accreditations

Ward Gethin Archer Limited are accredited by

Lexcel - excellence in legal practice management and client care accreditation awarded to Ward Gethin Archer Limited
Family Law accreditation awarded to Ward Gethin Archer Limited
Conveyancing Quality Scheme accreditation awarded to Ward Gethin Archer Limited
Trading names:
Ward Gethin Archer

Description

We offer a client-driven, personal service to an increasing number of businesses and private individuals. Our aim is to resolve your legal problem in a way which exceeds your expectations. Everyone needs a lawyer at some time in their lives. Often our assistance marks a major stage in your life; such as buying a home or making your will. We promise to provide you with the best possible legal services at a time when service and quality really matters.

Rankings by area of expertise

The rankings below show the areas of expertise that Ward Gethin Archer Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Ward Gethin Archer Limited Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
13% above
national average
95%+
Success
Rate
17% above
national average
95%+
Would
Recommend
18% above
national average
Communication 4.8/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Ward Gethin Archer Limited are accredited by

Lexcel - excellence in legal practice management and client care accreditation awarded to Ward Gethin Archer Limited
Family Law accreditation awarded to Ward Gethin Archer Limited
Conveyancing Quality Scheme accreditation awarded to Ward Gethin Archer Limited
Trading names:
Ward Gethin Archer

Description

We offer a client-driven, personal service to an increasing number of businesses and private individuals. Our aim is to resolve your legal problem in a way which exceeds your expectations. Everyone needs a lawyer at some time in their lives. Often our assistance marks a major stage in your life; such as buying a home or making your will. We promise to provide you with the best possible legal services at a time when service and quality really matters.

Rankings by area of expertise

The rankings below show the areas of expertise that Ward Gethin Archer Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Ward Gethin Archer Limited

Contact & Locations - Ward Gethin Archer Limited

Opening hours

Monday 08:45–17:00
Tuesday 08:45–17:00
Wednesday 08:45–17:00
Thursday 08:45–17:00
Friday 08:45–17:00
Saturday (Closed)
Sunday (Closed)

Ventnor House, 11 London Street, Swaffham, Norfolk, PE37 7BW

Reviews

5.0 /5 770 Reviews
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Clients say

What clients say about Ward Gethin Archer Limited

The firm specialises in residential conveyancing, wills, probate, trusts, family and personal injury work, with strong expertise in complex property transactions and timely, value-for-money service. Clients praise professionalism, attention to detail, legal knowledge and efficient case management. Valued soft skills include clear communication, responsiveness, empathy, patience, approachability and persistence; clients highlight proactive updates, reassurance during stressful matters and a friendly, supportive manner throughout.

responsive
professional
knowledgeable
supportive
clear communication
approachable
efficient
attentive
empathetic
good value

ReviewSolicitors Review List

Profile image of Brian

Brian

Wills, Trusts & Probate

Wills, Trusts, Probate and Conveyancing

My experience was a bit fustrating and long winded due to my aunt leaving money to charities. not WGA fault, And registering a lasting power of attorney with the courts taking their time. I wish a special thanks to Diane Hewitt for her legal advice and help when my aunt first went into a home and we had to sell her bunglow. Approx. start date 6/05/2021 till 16/10/2023

Legal experts tagged in
this review

Ward Gethin Archer Limited

Thank you for sharing your experience, Brian. We appreciate your patience and are pleased to hear that Diane Hewitt provided helpful advice during the sale of your aunt's bungalow. If you need further assistance, please don't hesitate to reach out. Thank you for choosing Ward Gethin Archer.

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Anonymous

Wills, Trusts and Probate

We were extremely satisfied with the prompt, friendly and courteous manner of your staff and the professional service given.

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0
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Jeffrey

Power of Attorney

Excellent service,timely and I was kept informed every step of the way. Clear explanations of the process and the timescales which were adhered to. Overal a service without fault.

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Michelle

Ref A55512-1-0

My Mother requested that we use WGA as they had a copy of her will and were located in her home town of Swaffham. As Executor of my Mother’s Will, I approached WGA following the passing of my Mother and soon met solicitor Alix . I found staff at WGA welcoming, professional and clearly communicated the facts and associated process for reading the will and submitting an application for Grant of Probate. All necessary documents were processed clearly, concisely and promptly with probate received with six weeks. Thank you for your professional services at a difficult time.

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Anonymous

LPA - Lacking that initial free advice consultation

Its a stressful time, setting up wills and in this case, the Lasting Power of Attorney. We are keen to make our family member's transition as gentle as possible. I was thus surprised when we asked to come in to talk with someone about preparation of an LPA that it was immediately down to business with demanding £80 for the conversation. I have personally talked with another solicitor local to me about this, in a friendly and supportive manner, and whilst I recognise that everyone needs to make their buck, I was unimpressed with WGA's approach. In this day and age I would expect up to an hours free consultation. WGA seem to have the monopoly in Chatteris which may mean we have to go with them. I can only hope that the solicitor is more friendly / empathetic than the person that answers the phone.

A representative from Ward Gethin Archer Limited responded to this review

Thank you so much for your feedback and we are sorry to hear you were unhappy with the service you received. Our client care director would welcome the opportunity to discuss your experience in more detail and she can be contacted on 01553 667210 or sarah.scott@wga.co.uk. Alternatively if you could let us have your name and contact number she can call/email you?

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Other Reviews

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Glenn Thorpe

Wills, Trusts & Probate

Other

Caroline dealt with Lasting Power Of Attorney for both financial and health. I have known Caroline for many years and trust her professionalism and ability to provide the service required. She provided this to the standard I knew she would. The one criticism I have of the procedure is of no fault of Caroline but of your costs. I could have engaged most other solicitors at a far lower cost. Had it not been for my personal relationship I would have gone elsewhere.

Solicitors tagged in
this review

from Ward Gethin Archer Limited

Thank you for your feedback. We’re pleased to hear that Caroline was able to support you professionally and provide the service you expected. We also appreciate your comments regarding costs, and we will ensure these are taken on board as part of our ongoing review of client experience. Your feedback is valued and helps us improve.

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Anonymous

Wills, Trusts & Probate

Wills, Trusts and Probate

I met with two individuals re updating my Will and then my PofA. The First Gentleman who was representing an ill Partner was distant, appeared disinterested and certainly hadn’t checked my draft Will prior to despatch as it contained many factual errors. The younger lady that dealt with the amendment to the PofA was delightful, pleasant, helpful and very competent I wouldn’t hesitate to contact her again.

Legal experts tagged in
this review

from Ward Gethin Archer Limited

Thank you for your feedback. We’re pleased to hear you found the support with your Power of Attorney helpful and competent, and that the matter was dealt with in a pleasant and professional manner. Your comments are valued and will be shared with the team.

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Helen

Wills, Trusts & Probate

Wills, Trusts and Probate

Laura was personable, friendly, professional and very knowledgeable. She was able to assist us with exactly what we wanted for our wills and POAs. Everything was explained well. We were very pleased with the service offered and the location and we would look to use your firm in the future based on this experience.

Solicitors tagged in
this review

from Ward Gethin Archer Limited

Thank you for your kind review, Helen. We're pleased to hear that Laura was personable, professional and knowledgeable, and that she was able to assist you with your wills and powers of attorney. We appreciate your recommendation and look forward to helping you again in the future.

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Russell Allport

Wills, Trusts & Probate

Wills, Trusts and Probate

WGA have been my solicitors for many years and have always provided me with an exemplary professional service on a variety of legal matters.

Legal experts tagged in
this review

Ward Gethin Archer Limited

Thank you for your kind words, Russell. We’re delighted to hear that we have consistently provided you with professional and reliable service over the years. Kind regards, Ward Gethin Archer Limited

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Rick & Jo

Wills, Trusts & Probate

Wills, Trusts and Probate

WGA were clear and professional with the complex process of Wills and Power of Attorney.

Solicitors tagged in
this review

Ward Gethin Archer Limited

Thank you, Rick and Jo, for your feedback. We’re pleased that the team were able to guide you clearly and professionally through the complex process of Wills and Power of Attorney.

0
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Reviews

4.9 /5 4514 Reviews
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Clients say

What clients say about Ward Gethin Archer Limited

The firm specialises in residential conveyancing, wills, probate, trusts, family and personal injury work, with strong expertise in complex property transactions and timely, value-for-money service. Clients praise professionalism, attention to detail, legal knowledge and efficient case management. Valued soft skills include clear communication, responsiveness, empathy, patience, approachability and persistence; clients highlight proactive updates, reassurance during stressful matters and a friendly, supportive manner throughout.

responsive
professional
knowledgeable
supportive
clear communication
approachable
efficient
attentive
empathetic
good value

ReviewSolicitors Review List

Profile image of anonymous

anonymous

Housing & Property

Conveyancing

Charlie was very helpful throughout the whole process of my re-mortgage, I am very happy with all she has done.

Legal experts tagged in
this review

from Ward Gethin Archer Limited

Thank you for your kind feedback. We’re pleased to hear Charlie was very helpful throughout your re-mortgage and that you’re happy with the support provided.

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Sarah Regan

Verified
Housing & Property

Brilliant Solicitor

Charlotte is brilliant, just gets on with it with no fuss and lively to talk to xx highly recommend her

Legal experts tagged in
this review

from Ward Gethin Archer Limited

Dear Sarah. Thank you for your kind feedback. We are delighted to hear that Charlotte has been brilliant to work with and that you found her approachable and efficient throughout. We really appreciate your recommendation and you taking the time to share your experience.

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Frances Ulyatt

Verified
Housing & Property

Sale/Purchase of property

Charlotte has been extremely supportive during the process of selling my home of many years and purchasing my new dwelling. She has “held my hand”, expertly leading me through my fears and lack of knowledge with positivity and reassurance. If ever I decided to undertake another similar journey, which I doubt, I would want Charlotte by my side.

Legal experts tagged in
this review

from Ward Gethin Archer Limited

Thank you Frances for your heartfelt review. We are so pleased to hear that Charlotte’s expert guidance and reassurance helped ease the stress of moving after many years. Moving home is a significant life event, and providing that "hand-holding" support and positivity is exactly what we strive for at our firm. I will be sure to share your kind words with Charlotte—she will be delighted to know she made such a difference. We wish you the very best in your new home!

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Liz Coleman

Family Law

Divorce

Well I can’t praise Ella enough I was going through a really tough divorce very very stressful . Ella was brilliant she was with me all the way when it got tough for me she was very kind and sympathetic I nearly threw the towel in on a couple of occasions but Ella encouraged me to go on which I am delighted to say payed off , she is a credit to WGA anyone who needs a divorce lawyer I highly recommend Ella . Also I would like to mention Sharon , Ella’s secretary she was brilliant also always ready to listen Thank you both for your patience and kindness LC

Legal experts tagged in
this review

from Ward Gethin Archer Limited

Thank you Liz for your review. We’re pleased Ella was able to support you through your divorce with care and encouragement during a difficult time. Your feedback about both Ella and Sharon is greatly appreciated.

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Lisa & Pat

Housing & Property

Recent house move for my mum

Moving Mum from her home of nearly 50 years to a smaller property was scary and daunting for all of us - Mum, her husband, and us, her three children, but without a doubt Charlie has made this whole experience feel less daunting, we knew we were in safe hands right from the very start of our journey. She answered all our questions, always really quickly, and in a way that we could understand. Paperwork requirements were always clear, and underlying all of this, all the legal necessary side of things (which were absolutely faultless) was a warm friendliness, a caring approach, and for that we are so grateful. We cannot recommend highly enough, Charlie you were fantastic, and in a weird way we will miss your emails!!!!

Legal experts tagged in
this review

from Ward Gethin Archer Limited

Dear Lisa & Pat, Thank you for your feedback. We are delighted to hear that Charlie was able to provide reassuring, clear and compassionate support throughout. Ensuring our clients feel confident and well cared for is extremely important to us, and your recommendation means a great deal.

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Other Reviews

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Anonymous

Wills, Trusts and Probate

Will was effectively dealt with after some delay because of the original solicitor dealing with my will leaving the practice. Some details were not originally passed on clearly but these were eventually sorted out.

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0
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Anonymous

Wills, Trusts and Probate

The service Laura gave us was excellent, very proffesional & friendly.

Solicitors tagged in
this review

0
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Anonymous

Family

I had a very positive experience working with this firm. My solicitor was knowledgeable, responsive, and handled everything efficiently from start to finish. Communication was clear throughout, and I always felt well informed and supported. I would not hesitate to recommend their services.

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this review

0
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Wrenrock

Residential Property

We were dealt with in a very professional manner, communication was l expected from start to finish

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this review

0
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Kevin Mccowen

Personal Injury

The process was made easy evey step was clearly explained it just took a long time which is normal with legal stuff

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this review

0
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